support.grammarly.com Open in urlscan Pro
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 1. Grammarly Support
 2. Billing & Subscription
 3. Fraud FAQ

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What should I do if I suspect that my account was hacked?


WHAT SHOULD I DO IF I SUSPECT THAT MY ACCOUNT WAS HACKED?


CHANGE YOUR PASSWORD

If you suspect that someone else might have access to your account, please
change your Grammarly password by going to the Account page. Changing your
password will log out all devices that might be connected to your account.

Note: You might want to review the list of devices connected to your account on
the Devices tab in your account settings.

If you do not remember your current password or you created your account via
Google, Facebook, or Apple, you can request a password reset email at
www.grammarly.com/resetpassword.

Note: If you sent a request but haven’t received a password reset email, please
check out this article. If the password reset link redirects you to the login
page, then please see these instructions.

It is important that you choose a strong and unique new password. Also, if you
were using the same password for other services, we advise you to reset it for
those services as well. 


ENABLE TWO-STEP VERIFICATION

To prevent this type of issue from happening in the future, we recommend
enabling two-step verification. With the feature turned on, you will be required
to enter an additional six-digit code when logging in to your account. To learn
how to set up two-step verification, please see this article: How to set up
two-step verification

For additional tips on how to protect your Grammarly account, please check out
this article: How can I keep my Grammarly account secure

If you are still concerned about unauthorized access to your account after
following the instructions above, please let us know.


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