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Tel. 02037 458 476
info@isova.co.uk
London Office:
201 Borough High Street, London, SE1 1JA
portal02037 458 476




ISOVA LIMITED: EMAIL MARKETING PRIVACY POLICY


isova



WHO WE ARE

ISOvA Limited is a Software-as-a-Service (SaaS) company that provides ISO
Integrated Management Systems and Virtual Assistance.



GDPR LEGAL BASIS FOR PROCESSING

We and our joint data controller/third party data processor (Neptik LTD) use
data to carry out direct B2B marketing and lead generation campaigns. The lawful
basis we use for this processing is “Commissioner’s Legitimate Interest” in
accordance with recital 47 of the GDPR.

The United Kingdom’s Information Office (ICO) recommends that companies using
this basis conduct a “Legitimate Interests Assessment” (LIA) and we have to do
this in regards to the data processing we undertake. ISOvA Limited and our joint
data controller/third party data processor (Neptik LTD) fully complies with all
key principles laid out in the GDPR legislation as outlined and enforced by the
ICO.

These are:

● Lawfulness, fairness and transparency
● Purpose limitation
● Data minimisation
● Accuracy
● Storage limitation
● Integrity and confidentiality (security)
● Accountability.



WHO DO ISOVA LIMITED, AND OUR JOINT DATA CONTROLLER/THIRD PARTY DATA PROCESSOR
(NEPTIK LTD) SHARE DATA WITH?

We and our joint data controller/third party data processor (Neptik LTD) use a
number of third party cloud based software platforms to process and store
personal data in our daily business operations.

We do not resell or share this data with any other party other than in the
circumstances below:

1. Where we are legally required by law to disclose your personal information
2. To further fraud protection and reduce the risk of fraud
3. In the event that we sell any or all of our business to the buyer.



INTERNATIONAL TRANSFER OF DATA

Many of the third party cloud based software platforms we and our joint data
controller/third party data processor (Neptik LTD) use to process and store
personal data in our daily business operations are owned by companies based
outside the UK and EEA.

Therefore, in many cases we transfer personal data to cloud based software
providers that operate outside of the UK and EEA in order for us to complete our
business operations.

We only transfer personal data to countries that have been identified as being
able to provide an adequate level of data protection security by the UK and
European Commission, and we only use cloud based software providers which
deliver the same level of data protection security as required in the UK and the
European Union.



WHERE DOES THE DATA COME FROM?

The data we, and our joint data controller/third party data processor (Neptik
LTD) process is obtained from several sources. These include GDPR compliant data
providers and online resources.

Our processing is based principally on the use of publicly available data to
identify sales prospects. As such your privacy is important to us, we take our
responsibilities seriously and will always respond quickly and courteously to
any request.



RIGHT TO RECTIFICATION

Our work, and that of our joint data controller/third party data processor
(Neptik LTD) involves the continual updating of data based on interactions we
have with customers and prospects to ensure accuracy. We, and our joint data
controller/third party data processor (Neptik LTD) rectify and update
information based on what we’re told by the people we communicate with about
themselves and their businesses.

If you believe that we hold information about you which is incorrect you can
also contact us using info@isova.co.uk with the subject line “Right to
Rectification”.



RIGHT TO OBJECT

You have the right to object to our processing of your data, which will prevent
data associated with your contact details from being processed. Please contact
us to request this using info@isova.co.uk with the subject line “Right to
Object”. We will require your phone number(s) in order to effect this.



OTHER RIGHTS

As well the aforementioned, all data subjects have other rights with regards to
data protection as outlined by the ICO in the below links:

● The right to be informed
● The right to access
● The right to erasure
● The right to restrict processing
● The right to data portability
● Rights related to automated decision-making including profiling
● The right to complain to a supervisory authority
● The right to withdraw consent.



ACCESS TO INFORMATION

You may ask for the data specific to you in the form of a Data Subject Access
Request. We will require you to prove your identity in order to release this
information.

Please contact us to request Access using info@isova.co.uk with the subject line
– ‘Subject Access Request’.



INFORMATION WE COLLECT

B2B data is only collected in relation to ISOvA Limited’s services. This
information will be processed under either “Legitimate Interest” in accordance
with recital 47 of the GDPR or on a consent basis depending on our clients GDPR
policy. In running and maintaining our website and during the course of our day
to day business we may collect and process the following data about you:

1. Information about your use of our site including details of your visits such
as pages viewed and the resources that you access. Such information includes
traffic data, location data and other communication data
2. Information provided voluntarily by you. For example, when you download
content or register for information
3. Information that you provide when you communicate with us by any means
4. Name and job title
5. Professional contact information including business email address.



INFORMATION COMMISSIONER’S OFFICE

ISOvA Limited protects client data in the same way it protects all sensitive and
personal data, in accordance with the rules and regulations stated in the
General Data Protection Act.

The Information Commissioner’s Office registration number of the third party
company (Neptik LTD) that we contract to source, store and manage our
prospective customer data is: ZA795453.

In addition, to meet client requirements we comply with client policies and
procedures for data protection and privacy.



USE OF YOUR INFORMATION

For information collected on behalf of our clients this B2B data is only
collected in relation to their business services or goods, this information will
be processed under either “Legitimate Interest” in accordance with recital 47 of
the GDPR or on a consent basis depending on our clients GDPR policy.



STORING YOUR PERSONAL DATA

We and our joint controller/third party data processor (Neptik LTD) do our
utmost to ensure that all reasonable steps are taken to make sure that your data
is treated and stored securely. Unfortunately the sending of information via the
internet is not totally secure and on occasion such information can be
intercepted.

We cannot guarantee the security of data that you choose to send us
electronically. Sending such information is entirely at your own risk.



DISCLOSING YOUR INFORMATION

We will not disclose your personal information to any other party other than in
accordance with this Privacy Policy and in the circumstances detailed below:

1. In the event that we sell any or all of our business to the buyer
2. Where we are legally required by law to disclose your personal information
3. To further fraud protection and reduce the risk of fraud.




WEBSITE PRIVACY POLICY

We are committed to safeguarding the privacy of our website visitors. You can
access our full Website Privacy Policy here



CONTACTING US

Please do not hesitate to contact us regarding any matter relating to this Email
Marketing Privacy Policy. To opt-out of receiving email marketing communications
from us, please email us info@isova.co.uk



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