www.kitchenaid.com Open in urlscan Pro
96.16.131.116  Public Scan

Form analysis
6 forms found in the DOM

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---

POST /content/kitchenaid/en_us/delivery-and-installation.whr.commerce.login.json

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  <a href="/forgot-password.html" class="forgot-link">
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  <input type="submit" value="Sign In" class="signin-cart-button button">
</form>

---

POST /content/kitchenaid/en_us/delivery-and-installation.whr.commerce.login.json

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---

<form class="header-search-form">
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---

POST /content/kitchenaid/en_us/delivery-and-installation.whr.commerce.login.json

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</form>

---

<form class="form login" id="login-form-additional" novalidate="">
  <h3 class="login-title login-title--complete-account">Complete Your Account</h3>
  <p class="sso-notice">KitchenAid will be using the following information we gathered from the external platform you selected to create your account.</p>
  <div id="sign-in-form-confirmation" class="user-data-container"></div>
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      <label class="form-checkbox" for="termsAndCond">
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        <span class="form-checkbox-text"> * I agree to the <a href="/resources/terms-of-use.html" target="_blank" title="Terms of Use">Terms of Use</a> and acknowledge the
          <a href="/resources/privacy-policy.html" target="_blank" title="Privacy Notice">Privacy Notice</a>
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---

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SUMMER SALE | SAVE ON SELECT MAJOR APPLIANCES‡‡   See Details    |    Shop Sales

‡‡Ends August 10, 2022 at 11:59PM EST. Only valid for new orders on
kitchenaid.com. Major appliances limited to refrigerators, ranges, cooktops,
wall ovens, microwaves, dishwashers, hoods, freezers, beverage & wine centers,
ice makers and compactors. Excludes ground shipped products. Discount taken off
regular price excluding taxes, delivery, install/uninstall and haul-away. While
supplies last.

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 * Products
   
   
   
   STAND MIXERS
   
   
    * All Stand Mixers
    * Bowl-Lift Stand Mixers
    * Tilt-Head Stand Mixers
    * Attachments
    * Bowls
    * Accessories
    * Limited Edition
    * Customize Your Stand Mixer
   
   
   COMMERCIAL PRODUCTS
   
   
    * Commercial Stand Mixers
    * Immersion Blenders
    * Commercial Blenders
   
   
   MAJOR APPLIANCES
   
   
    * Refrigerators
    * Dishwashers
    * Ranges
    * Wall Ovens
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   CERTIFIED REFURBISHED
   
   
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   OUR MISSION
   
   KitchenAid is made for people who love to cook, and exists to make the
   kitchen a place of endless possibility.
   
   
   FEATURED
   
   KITCHENAID STORIES
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    * Outlet
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   FEATURED
   
   MAJOR APPLIANCE SAVINGS
   FEATURED OFFERS ON SELECT MAJOR APPLIANCES
   MAJOR APPLIANCE SAVINGS
   FEATURED OFFERS ON SELECT MAJOR APPLIANCES
   
   
   COOKING ACCESSORIES
   SAVE ON THE YUMMLY® SMART THERMOMETER
   COOKING ACCESSORIES
   SAVE ON THE YUMMLY® SMART THERMOMETER
   
   
   
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    * 
   
   COUNTERTOP APPLIANCES
   1(800) 541-6390
    
   MAJOR APPLIANCES
   1(800) 422-1230
    
   
   See additional contact info and hours of operation here.
   
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   My Account My Orders Wish List My Appliances Profile Information Address Book
   Saved Payment Information My Subscriptions Sign Out
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   available in your area.
   
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   now. Please try again in a bit. i This site only ships to the United States.
   Please provide a US ZIP code.
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   find your country's KitchenAid website. Visit KitchenAid International
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   CART
   
   
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   All Items in Cart:
   
   
   
   Order Discount:
   
   
   
   Total: (Before Taxes and Shipping)
   
   
   
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CREATE YOUR ACCOUNT

To purchase a water filter subscription, you must create an account or sign in
to your existing account. Your account allows you to track order history and
provides for faster, easier purchasing and customer assistance. Once your
account is created, you will be returned to checkout to complete your purchase.





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CREATE YOUR ACCOUNT

To purchase a water filter subscription, you must create an account or sign in
to your existing account. Your account allows you to track order history and
provides for faster, easier purchasing and customer assistance. Once your
account is created, you will be returned to checkout to complete your purchase.





COMPLETE YOUR ACCOUNT

KitchenAid will be using the following information we gathered from the external
platform you selected to create your account.


* I agree to the Terms of Use and acknowledge the Privacy Notice
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Delivery & Installation Options







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go to the Kitchneaid Canada site instead?
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 * Home
 * Professional Delivery & Installation


CARING FOR OUR COMMUNITY

The products you need, delivered safely.


CONTACTLESS DELIVERY

During this time of uncertainty, the health and safety of our service providers
and consumers is our first priority. We know that reliable appliances are
essential for cooking, cleaning and storing food.

To continue to provide you and your family with the appliances you need, we are
doing everything we can to make sure your online orders are fulfilled in a safe
and timely manner.

In an effort to minimize physical interaction, we offer the following
contactless delivery features:

“DROP-OFF ONLY” DELIVERY OPTION

As an alternative to in-home delivery, we offer a “drop-off only” delivery
option. Our team will deliver your appliance(s) to a secure location outside
your home, such as a garage, carport, or other sheltered area.

VERBAL SIGNATURE

Instead of requesting a physical signature upon delivery of your appliance, our
delivery partners will request confirmation of your identity in order to
complete your delivery. Once you accept the delivery, our delivery partners will
note your acceptance electronically. As part of the delivery process, we will
take a photo of your appliance at the delivery location to confirm the package
was safely delivered. We may use these delivery photos to verify delivery
location and audit for quality purposes. In order for your appliance to be
delivered, someone over the age of 18 must be onsite.

 

 


PROFESSIONAL DELIVERY & INSTALLATION


BRINGING YOUR CULINARY WORKSHOP HOME

Appliances designed for you. Now, delivered and installed for you. So all you
have to worry about is making. We'll take care of the rest.

Our Services
Prep for Arrival
Arrival & Installation

 

 

We are excited to launch direct sales and delivery of major appliances in select
areas, in addition to the nationwide coverage for countertop appliances,
kitchenware and kitchen tools our customers already enjoy. We’re working to
expand our sales and delivery area for major appliances, so please confirm that
your zip code in the “Your Location” field at the top of the page is accurate —
this will allow us to show you the direct sales and delivery options available
in your area. If we aren’t in your area yet, use our Store Locator to find
another major appliance retailer near you.


OUR SERVICES

Select your delivery and installation services at checkout. We will show you
which services are available for your appliances and your location.



PROFESSIONAL IN-HOME DELIVERY


We deliver products big and small with our authorized delivery team or other
standard shipping methods. 



PROFESSIONAL INSTALL


Our installation service is available for most major appliances, depending on
your location. Add it during checkout and we’ll install your appliance at the
time of delivery.



UNINSTALL & HAUL AWAY


Our uninstall and haul away services are available for most major appliances,
depending on your location. Add them during checkout, and we'll uninstall, haul
away and, where possible, recycle the appliance you are replacing.


AVAILABILITY

We ship countertop appliances, kitchenware and kitchen tools throughout the
United States.

Home delivery for major appliances is available in select parts of the
continental United States at this time. For major appliance orders to Alaska,
Hawaii, Puerto Rico or other islands, please contact us at 1 (800) 422-1230 to
determine if we are able to fulfill your order.

Actual delivery time depends on product availability and your location, and may
take up to two additional weeks for outlying areas. Delivery and installation
policies and areas of service are subject to change.

We may refuse delivery, installation or haul away services for safety or other
reasons, such as local laws or regulations.


WHAT YOU'LL GET

Our authorized delivery team matches the quality of our appliances. Buy with
confidence knowing floor protection, product inspection and debris cleanup come
standard for a seamless experience.


IN-HOME DELIVERY

Our in-home delivery service handles large appliances too big for standard
shipping carriers.

If you purchased parts and accessories with a large appliance, we'll try to
deliver those items together. In some cases, depending on the products you
select and their availability, certain items may ship separately.

Shipping fees may apply to items that are shipped. Your cart at checkout will
identify items that will ship separately and itemize any additional shipping
fees.
 


STANDARD SHIPPING

• Countertop appliances, kitchenware, kitchen tools, parts and accessories may
ship separately using standard shipping methods. Your cart at checkout will
identify items that will ship separately and itemize any additional shipping
fees.
• We ship using FedEx or UPS. Shipping normally takes between 4 to 10 business
days, but may take longer for outlying areas.

 


EXPEDITED SHIPPING

Qualifying countertop appliances, kitchenware, kitchen tools, parts and
accessories in select regions are available for Expedited Shipping.  Expedited
Shipping typically takes between 1 to 3 business days, but may take longer for
outlying areas. Costs vary based on product. Select Expedited Shipping in your
cart at checkout to see estimated delivery dates and costs.

 

 


INSTALLATION, UNINSTALL & HAUL AWAY

See your cart at checkout to know if you qualify for installation of your new
appliance, and uninstall and haul away for your old appliance. Availability of
these services may vary based on product type and your location.

For example, built-in appliances or appliances that require a gas connection may
not be available for installation due to local regulations. Appliance
accessories will only be installed if purchased with a companion appliance.

 


DOING THE INSTALLATION YOURSELF?

• Be sure you have the right parts.
• If you selected installation at checkout, we’ll supply the parts needed to get
your appliance installed.
• If you’re installing yourself, installation parts are sold separately. Our
checkout will help identify compatible parts.
• Please be sure to consult the owner’s manual before attempting installation.

 


PRICING

SERVICE

PRICE

In-home delivery (for major appliance product purchases $399 & above)* FREE
In-home delivery (for product purchases below $399)*  $59.00 Deliveries to the
3rd floor or higher No additional charge Installation Varies (See cart during
checkout for pricing) Uninstall $20.00 Haul away $20.00 Standard shipping for
major appliance parts & accessories shipped separately FREE Standard shipping
for countertop appliances, kitchenware & kitchen tools FREE

*Delivered to a single U.S. address. Excludes ground shipped products. $399
based on sale price of in-home delivery products excluding taxes, delivery,
install/uninstall, and haul away. Only valid for new orders on kitchenaid.com.
Major appliances limited to refrigerators, ranges, cooktops, wall ovens,
microwaves, dishwashers, hoods, freezers, beverage & wine centers, ice makers
and compactors.

Service availability may vary based on product and address. See your cart at
checkout for available services and pricing details.



SCHEDULING

Depending on your delivery area, you may be able to select preferred delivery
dates or time windows. We’ll contact you directly to finalize your delivery date
and time. Delivery dates are estimates and subject to change based on product
availability and other factors.

We’ll contact you to:
• Notify you when your appliance leaves our factory so you can anticipate
estimated arrival (usually about 4 business days before delivery).
• Remind you the day before delivery.
• Notify you when your product is about to arrive.


Be sure to note at checkout if your appliance needs to be delivered between
floors 3-5. Deliveries above the 5th floor require a working elevator.

 

 


PREP FOR ARRIVAL

Before your appliance arrives, prep your space.


WAYS TO PREPARE


If you selected installation at checkout, we’ll supply the parts needed to get
your appliance installed. If you’re installing yourself, make sure you have the
right parts and hookups (our checkout will identify compatible parts if you need
to purchase them). Be sure to measure your home so your appliance fits through
each hall and doorway and fits in your space. Installation fees include basic
installation, but not things like new connections or cabinetry modifications.
 


INSPECT YOUR SPACE

Check for proper plumbing and correct water lines for products like dishwashers
or refrigerators with a water dispenser. Ensure there are nearby electrical
outlets that fit your new appliance plug. If you do not have proper plumbing or
outlets, the installation fee will not be waived. Deliveries above the 5th floor
will only be made with a working elevator.



Map Out a Path of Entry
• Measure the width of each doorway, hallway and stairwell the product may pass
through.
• If necessary, your delivery crew will remove your exterior doors (hinge pins)
to gain access.
• Make sure the pathway is clear of personal items, including tables or
furniture that may get in the way.
• We won’t remove interior doors, handrails, banisters, screen doors or any
personal possessions.


Measure Your Cutout
• Measure height, width and depth of your space to ensure the dimensions of your
product match.
• Some products will need some breathing room for venting, hookups and to allow
doors to open. For example, refrigerators require an additional ½'' on each side
for venting.
• Cabinet modifications will not be made. 

 


CONFIRM YOU HAVE THE RIGHT PARTS

If you select installation at checkout, we’ll automatically add the parts you
need to get your appliance hooked up. If you’re installing yourself, our
checkout will identify compatible parts you may need for hookup.

 

 


ARRIVAL & INSTALLATION

When your appliance is delivered, make sure you’re available to sign and inspect
it to ensure you’re satisfied. If you’re not available, someone 18 years or
older must be there to sign.


WHAT TO EXPECT

Our delivery team will use coverings to protect finished floors. If you selected
installation, we'll make sure your appliance starts and runs properly.

Keep in mind:
• If you requested haul away but not uninstall, make sure all old products are
unhooked, emptied and moved to an area where they can easily be removed.
• If you did not request installation, your appliance will be delivered to a
spot you designate. It will be removed from the packaging for you to inspect.
 


INSPECT YOUR APPLIANCE

Upon delivery, please inspect your products for any damage. If you see any
issues, let your delivery crew know immediately. Do not accept a damaged product
if you want to return or exchange it. See our Return Policy for more details,
including how to request a return after your product has been delivered.

 



CLICK BELOW FOR INSTALLATION DETAILS ON SPECIFIC APPLIANCES

 


DISHWASHERS

Depending on your location and local requirements, we may not be able to offer
installation for hardwired products. Be sure to check if your hookup requires
hardwiring. Your cart at checkout will indicate if installation is only
available for plug connections.

Installation services include:
• Uncrating and removing packing materials
• Supplying and attaching a water supply hose to the water shutoff valve and
inlet valve on the dishwasher
• Purging the water line
• Connecting drain hoses to the existing drain system
• Testing the dishwasher for proper operation
• Hauling away trash

Preparing for a dishwasher installation:
• Uninstall the existing dishwasher before the delivery agent arrives.
• Make sure the water shutoff valve connection is exactly 3/8" Compression.
• The delivery agent will have power cord, drain hose and water supply line
measuring 6' in length. Please be sure your connection points are within this 6'
range.
• Make sure the flooring under the dishwasher is level throughout the cavity and
kitchen.
• The delivery agent won’t attempt to connect or disconnect to saddle or needle
type valves, only permanent in-line water valves.
• The delivery agent won’t splice or tie together any water or drain lines.
• The delivery agent won’t connect to copper water lines.

 


GAS & ELECTRIC RANGES

Installation services include:
• Uncrating and removing packing materials
• Unpacking the interior
• Installing the anti-tip device
• For gas: Supplying and connecting approved 4' flex gas lines
• For electric: Supplying and connecting a 40 Ampere rated and UL approved 3- or
4-prong power cord or hardwiring where code permits
• Plugging in and testing for gas leaks or proper operation, depending on gas or
electric
• Hauling away trash

Parts included with a range installation (sold separately if you do not select
installation services):
• For electric: 3-prong electrical cord and 4-prong electrical cord
• For gas: ½" ID flex 4' gas line

Preparing for a range installation:
• The delivery agent will install any anti-tip devices.
• For electric: Make sure the electrical outlet is securely attached to the wall
or floor and meets the National Electrical Code requirements for ranges.
For gas:
• The delivery agent will only connect to an approved operational gas shutoff
valve that is within 4' of the range.
• The delivery agent won’t route a flex gas line through a cabinet or fixed
walls and floors.
• The delivery agent won’t provide conversions for the LPG fuel source.
• The delivery agent won’t install on a carpeted floor.
• The delivery agent isn’t responsible for vent connection.

 


REFRIGERATORS

Installation services include:
• Uncrating and removing packing materials
• Unpacking the interior
• Supplying and connecting the water line to the existing water shutoff valve
• Purging the water line
• Plugging in the refrigerator
• Leveling
• Flushing the refrigerator water system where applicable
• Testing the refrigerator for proper operation
• Installing handles on the refrigerator and freezer doors if needed
• Hauling away trash

Parts included with a refrigerator installation (sold separately if you do not
select installation services):
• 7' nylon braided water line

Preparing for a refrigerator installation:
• The delivery agent will try to remove refrigerator and freezer doors, if
necessary, to get it into the home.
• The delivery agent won’t attempt to connect a valve that is further than 6'
away from the refrigerator.
• The water line must be long enough to allow for the refrigerator to be pulled
out for cleaning and servicing.
• The delivery agent won’t drill any holes through fixed walls or floors.
• The delivery agent won’t attempt to connect or disconnect a water line in a
location where they can’t fully stand up or that doesn’t have enough light.
• The delivery agent won’t attempt to connect or disconnect to saddle or needle
valves, only permanent in-line water valves.
• The delivery agent won’t attempt to connect or disconnect any water lines
where ceiling tiles or other obstructions impede the valve.
• Make sure the cabinet opening is large enough for the refrigerator. No cabinet
modifications will be made.
• The delivery agent won’t connect to copper water lines or reuse any existing
water lines.
• Make sure water shutoff valves are in a safe and accessible location.
Otherwise, the delivery agent will not be able to access it.

 


MICROWAVE/HOOD COMBINATION INSTALLATION

Installation services include:
• Uninstalling the old product
• Remove packing materials
• Installing mounting hardware to the backsplash
• Adjusting the blower to meet the existing duct
• Securing the unit to the cabinet
• Testing the unit for proper operation
• Hauling away trash

Preparing for a microwave/hood combination installation:
• Ensure the top cabinet mounting holes from the existing microwave/hood
combination are the same size or smaller than the new mounting holes and won’t
compromise their integrity.
• Make sure a receptacle is located in the cabinet above the microwave/hood
combination.
• If removing the existing microwave/hood combination may cause damage to wall
treatments, cabinets or other fixtures, the delivery agent will not remove it.
This includes microwave/hood combinations that are caulked to tile or
backsplashes.
• The delivery agent will only drill through finishing wall material (i.e. tile,
etc..) that is not greater than 3/8" thick.
• Verify that the venting lines up with and meets all the manufacturer
specifications, meaning there should be no hazardous vent materials such as
flexible ducting or venting that’s the wrong size. The delivery agent won’t
supply any venting and will not connect to any ducting that’s not already in
place. No modifications to venting or cabinets will be made.
• The back wall plate won’t be removed if it may cause property damage.
• Make sure stripped out top cabinet bolts from the existing unit are removable.
• If the uninstall of the old unit is complex, installation won’t be completed.
Examples of complex situations include a modified power supply, a unit that has
been screwed directly to the cabinet or a unit that has been modified or
partially disassembled. 

 

 







QUESTIONS?

Contact us for support to find the answers you’re looking for.





Major Appliances

Chat live with an expert or call
1 (800) 422-1230


Monday–Friday: 8:00 a.m.–6:00 p.m. EST Closed on weekends.







Countertop Appliances, Kitchenware or Kitchen Tools

Chat live with an expert or call

1 (800) 541-6390


Monday–Friday: 8:00 a.m.–6:00 p.m. EST Closed on weekends.



 


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