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Quality of Service Survey
Service Date: 8/19/2024 |  Work Order Information: 00511155 / SA-835048  Job
Type: Battery Services | Model: 9155 LV | SN: BJ044FBB09  Technician: Brown,
Kaitlyn B - SE6 | Area: SE6 | City/State: Baton Rouge / LA
Service Call
Did we direct this survey to the appropriate party in your organization?
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Yes
No
If no, to whom should the survey be sent (name and email address)?
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How likely are you to recommend our service to others?

012345678910












Not at all likely
Extremely likely
All things considered, how satisfied are you with this particular service call?
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Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Please indicate if any of these are reasons that you are not satisfied:
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Multiple visits were required
The first CSE was unable to resolve issue
CSE was inexperienced on product
Parts issues

Why is that?
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What is the likelihood that you will again contact us when you next need
service?
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Extremely Likely
Likely
Somewhat Likely
Not Likely
Would Not Under Any Circumstances
Please indicate the method used to coordinate your site visit:
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Contacted by CSE/Engineer
Contacted by Call Center
Contacted by PM Coordinators
Called 800 Service Number
Called Sales Rep
Called Service Rep
Don't Know/Not Applicable
Avanti
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