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INNOVATION
& ENGINEERING

STRATEGY & TRANSFORMATION

RESEARCH & DESIGN

Fast & reliable. We get it done.

From whiteboarding new concepts and  business case modeling, to systems
engineering and long-term support, we do it fast & right, the first time.

ALL CAPABILITIES →

Our capabilities stack is designed to help you solve real challenges from start
to finish — not hand off fluffy reports.

INDUSTRIES & VERTICALS →

Our team of innovators and technologists are drafted from the best of the best
and have deep experience across a wide breadth of industries and verticals.

Results

We build things we're proud of.

We collaboratively work with key stakeholders — including leadership, the
business, IT, and most importantly, your customers — leading to rapid delivery
of impact alongside real, tangible results.



We helped AT&T launch the first open, global  IoT platform.

We put the patient first in Mission Health’s strategy.

We enabled unprecedented visibility for Caterpillar’s global supply chain.

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A timely and relevant collection of short-form thought leadership.


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Intentional, with insightful conversations that make an impact.


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Publications on design, development & software management.

About

We're an innovation & engineering company

We advise clients on product strategy, engineering, design, and culture, then
partner with them to build and launch technology-driven-solutions to their most
complex problems.


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AT&T

We helped AT&T launch the first open, global  IoT platform.

Mission Health

We put the patient first in Mission Health’s strategy.

CAT

We enabled unprecedented visibility for Caterpillar’s global supply chain.


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WE BUILD THINGS
WE'RE PROUD OF.




A PARTNERSHIP THAT HELPS YOU BREAK THROUGH BARRIERS – WITHOUT LOSING A WINK OF
SLEEP.

We work collaboratively with key stakeholders — including IT, the business,
leadership, and most importantly, your customers — leading to a rapid delivery
of impact alongside real, tangible results. Our process is designed to focus on
outcomes, not just deliverables.





All Companies Are Becoming Software Companies


SOME OF OUR FAVORITES.

We’ve done so much great work and we love to talk about it, but since it would
take us forever to tell you everything here is a snapshot.

Global, Scaleable, Enterprise-Grade IoT Platform

THE FIRST OPEN PLATFORM BUILT TO ENABLE END-TO-END CONNECTED DEVICE SOLUTIONS.



Challenge

AT&T challenged us to build the worlds most powerful IoT platform. They enlisted
TheoremOne to help expand their current offering by delivering a groundbreaking
IoT platform capable of managing millions of devices and billions of datapoints
across their global network.

Outcome

 * In 9 months, an IoT platform capable of processing billions of datapoints
   each week.
 * Platform managing one of the largest commercial fleets in the United States.
 * Flexible development team scaling from 7 to 60+ members depending on needs.

Results

8 PRODUCTS & COMPONENTS DESIGNED TO SEAMLESSLY WORK TOGETHER.

700k+

Connected devices

25K

Technology innovators building new solutions

4B+

Real-time Datapoints  stored per week

500M

in pipeline opportunities for AT&T

VIEW CASE STUDY

Human-Centric Benefits Platform

ENABLING EMPLOYMENT BENEFITS FOR 10,000+ USERS FROM ANY DEVICE AND LOCATION.

Challenge

Mission Health challenged us to create a more efficient system for their 10,000
hospital employees.

Due to decades of costly inefficiencies in benefits onboarding, Mission Health
needed a world-class
benefits management system capable of managing
tens of thousands of employee benefits and eliminating
all historical pain points.

Outcome

 * A scalable system capable of managing 10,000+ benefit packages.
 * A user experience employees ranked as “world-class”.
 * PII secure data accessible from anywhere.

Results

10K+

Satisfied employees.

10x

Improved benefit selection time from 10 to 1 minute.

500%

Increased device support by over 500%.

90%

Decreased enrollment time by 90%.

VIEW CASE STUDY


Next-generation Supply Chain Visibility

WE BUILT AN ASSET TRACKING SYSTEM THAT PROVIDED REAL-TIME STATUS AND VISIBILITY
FOR ONE OF THE WORLD’S BIGGEST EQUIPMENT SUPPLY CHAINS.

Challenge

Caterpillar was dealing with over $2 billion in long-term inventory carrying
costs due to inefficient outbound supply chain visibility as heavy equipment
assets were being transferred from manufacturing plant to end-customer.

Outcome

 * A functional IoT and asset tracking platform in less than 90 days.
 * 68% improvement in delivery time from manufacturing plan to dealer.
 * Real-time visibility into over $1 Billion in inventory.

Results

$1B

In slack removed by outbound supply chain.

68%

Improvement in delivery times from manufacturing plant dealer.

22+

NPS point improvement in under 6 months.

VIEW CASE STUDY


Media Asset Management & Intelligence

WE DEVELOPED A MUSIC CATALOG PLATFORM THAT TAKES MUSIC MANAGEMENT TO THE NEXT
LEVEL.

Challenge

Concord Music Group’s legacy infrastructure didn’t support the demands of the
modern digital music businesses leaving significant revenue unclaimed, largely
due to poor quality metadata exchange with statutory collections agencies.

Outcome

 * 700% increase in digital revenue collection.
 * Single platform scaled to global operations across 30+ label groups.
 * Ability to retire dozens of legacy system.

Results

Today, Repertoire provides real-time access to the Concord library of content to
over 300 users in different cities across the United States and different
departments within the organization.

VIEW CASE STUDY


Multi-cloud, high-performance DBaaS

BUILDING A DATABASE-AS-
A-SERVICE FOR COUCHBASE.

Challenge

Couchbase planned to expand its offerings of server and mobile solutions by
adding a fully managed service. Their goal was to design and develop a new DBaaS
(database-as-a-service) that leveraged Couchbase’s server and operator, letting
customers easily deploy and manage Couchbase on cloud service providers such as
AWS, Microsoft Azure, and Google Cloud Platform.

Outcome

TheoremOne’s partnership with Couchbase not only ensured the success of their
DBaaS program, but demonstrated to Couchbase leadership how it could be backed
by a resilient distributed team.

Elements of this model adopted by Couchbase included:

 * Hiring and Training
 * Process Implementation
 * Product Development

Results

With the support of TheoremOne’s guidance and expertise, Couchbase experienced
several massive wins:

 * Growth of the team from 8 to more than 30 contributors
 * Quality code output increase of over 10x
 * Successful development of an asynchronous remote culture
 * Adoption of a globally distributed team

VIEW CASE STUDY


End-to-end project management software

A MODERN SOLUTION FOR COMMERCIAL REAL ESTATE DEALS.

Challenge

Legacy software causing inefficient transactions and lacking secure options for
wire transfers, leading to high overhead costs and employee frustration.

Outcome

 * Reduced training cycle times by more than 200%
 * Reduced the time to share documents with customers by 150%
 * Onboarded more than 20,000 customer accounts within the first 5 months
   following product launch
 * 0 cases of wire transfer fraud on our secure platform
 * 100 platform features delivered annually
 * Increased the total number of releases per year from 3x to 24x

VIEW CASE STUDY


Intuitive HIPAA-Compliant Healthcare Platform

WE BUILT A PLATFORM FOR AT&T THAT PUTS YOUR HEALTH INTO THE PALM OF YOUR HAND.

Challenge

The AT&T Foundry came to TheoremOne with the goal of creating a platform to help
doctors, patients, and health care providers communicate and collaborate more
effectively, and efficiently.

Outcome

A rich ecosystem of web and mobile applications that brings together
cutting-edge capabilities in mobility, cloud and security to connect its users
with health, wellness and clinical data.

VIEW CASE STUDY


Digitization of the Education Industry

A COMPETENCY-BASED LEARNING PLATFORM DESIGNED TO MAXIMIZE
SKILL ACQUISITION.



Challenge

FlatWorld challenged us to build a suite of cloud-based EdTech products from
digital textbooks to online courses, to make education accessible to the world.

Outcome

Financial access:

FlatWorld's program lowers administrative costs, textbook costs, and instructor
costs so that every penny spent is optimized toward making students successful.

Any time and pace:

With the FlatWorld program students can learn on a native iPad application,
 desktop, and at any time convenient for them.

Coaching and mentoring:

Adding structure to distance learning provides the necessary support students
need to graduate.

Results

We enabled FlatWorld to reimagine and rebuild how their student & teacher
userbase would interact with over 10,000 online textbooks in just 3 months.

VIEW CASE STUDY

A Smart Video Management Platform

ENABLING SUNDAYSKY TO SHOW THE POWER OF THEIR SMARTVIDEO TECHNOLOGY TO EDUCATE
CUSTOMERS.

The Task

TheoremOne was tasked to design a streamlined dashboard experience for SundaySky
to view video content, data and important insights across customer programs. The
dashboard would serve as the MVP and would be implemented in collaboration with
SundaySky's development team.

The Features

 * An Account Dashboard that offers a high-level view of a SundaySky customer
   account and all of their SmartVideo programs.

 * Users enter the Program Dashboard where they can learn about targeted stories
   consisting of video scenes paired with unique customer data.

 * When two program stories are selected in the sub-navigation, an icon for a
   Side-by-Side Video Preview feature appears in the Program Dashboard. This
   feature offers a new UI where the user can compare story videos, along with
   their unique Preview Data and Scene Libraries.

Results

The launch of the MVP to SundaySky internal users enabled SundaySky to validate
feature and function hypothesis. The SmartVideo Dashboards became an integral
piece of their team's workflow when engaging with customers and explaining the
value of their SmartVideo technology.

The MVP dashboards laid the groundwork for SundaySky's evolving team platform.
The design system and framework gave their team the tools they needed to
continue building features to integrate with the Personalized Video Marketing
Cloud including scene editing capabilities to demo real-time customization of
SmartVideos.

VIEW CASE STUDY


Hollywood Payroll Goes Digital

WE SAVED 10,000 HOURS A YEAR FOR EACH PERSON BEHIND YOUR FAVORITE ENTERTAINMENT
CONTENT.




Challenge

TheoremOne was challenged to design and build a suite of software solutions to
automate HR and payroll onboarding of entertainment professionals, in order to
reduce error prone manual data input errors, increase transparency of approval
progress, and comply with all employment and union regulations.

Outcome

 * A suite of digital services to automate the end to end professional
   experience.
 * Streamlined onboarding approvals by only showing data that is relevant to the
   approver.
 * Enterprise grade hours-to-gross power for every production’s payroll
   accountant.
 * New visibility into production costs to better control production budgets.

Results

Hours+, an electronic time capture system, and Start+, and electronic onboarding
system for entertainment professionals. This leveraged a robust security and
encryption scheme (every user’s data is encrypted with its own keys stored in a
Hardware Security Module). The system is completely configurable by the
customer, allowing for the creation of custom documents and approval flows.

VIEW CASE STUDY

Next-Generation Customer Engagement Platform

TRANSFORMING CUSTOMER CARE FROM A COST-CENTER INTO A REVENUE DRIVER.

Challenge

American Express challenged TheoremOne to deliver a best-in class customer
engagement platform for their 10,000 Customer Care Professionals (CCPs) who
manage thousands of customer interactions each and every day, using customer
data from a multitude of internal legacy systems.

Outcome

 * Modern Experience:  A customer-service engagement platform that guides and
   improves the human-to-human experience for American Express call centers.
 * Four Months to Launch:  In the hands of customer care professionals within
   four months of project kickoff.



Results

Designed for Onboarding & Training.

Simply onboarding current CCPs, as well as training new CCPs, was key design
constraint. In-application help and documentation minimized disruption and gave
training managers visibility into their teams progress.

Self-Improving Algorithms

American Express will continue to create new value propositions for their
customers, and better ways of interpreting customers’ behaviour through
self-improving algorithms.

Customizable Dashboards and Key Screens.

All key views and dashboards are configurable, allowing CCPs to quickly and
easily navigate customer data the  most pertinent way. This allows CCPs to gain
insights into American Express customers at-a-glance.

Integrated Analytics

Customer responses and CCP actions are recorded intelligently so that American
Express executives can quickly understand the progress of new initiatives.

4 months

From kickoff to  launch

10K+

Customer services representatives using in production

22%

Increase in value generation per cardmember call



A Robust Sensor & Device Platform Architecture

WE DESIGNED AND ARCHITECTED A WORLD-CLASS IOT PLATFORM FOR AN ENTERPRISE
SOFTWARE LEADER.

Challenge

After years of aggressive acquisitions resulting in multiple disparate and
highly customizable software platforms Infor needed a platform strategy that
enabled the development of sensor and device software solutions as a tentpole
component of their product portfolio.

Outcome

 * TheoremOne designed and architected an Internet of Things Platform to serve
   as the core of Infor’s sensor and device strategy

 * Platform architecture integrated legacy and net new systems and components

 * Designed to power globally scaled business operations for customers like
   American Express, Hertz, Travis Perkins, and more.

Launched onstage at Infor’s annual Inforum conference in NYC

Coordinating Data for More Successful Follow-up Care

CREATING AN INGENIOUS PREP AND POST-CARE TOOL TO APPLY PROPRIETARY TECHNIQUES TO
HIP REPLACEMENT SURGERY.

Challenge

A prominent hip-replacement surgeon wanted to create an innovative tool to
promote repeatable, successful procedures for physicians and their patients.

Outcome

Using our Full Stack Innovation model, we designed a mobile application that
utilizes the client’s proprietary techniques for hip replacement surgery
coordinating data before surgery and aggregating post-surgical information for
more successful follow-on care.

 * Patient image is uploaded automatically and plot points are marked on the
   image by the surgeon using the touch screen
 * This software was developed as added value to the typical hardware for this
   type of surgery which is viewed as a commodity



Asset Tracking in Real-time

WE BUILT A COLD CHAIN ASSET TRACKING APPLICATION FOR INTEL IN LESS THAN 30 DAYS.

Challenge

Intel had an extremely tight window to develop a software application capable of
showcasing the core sensor functionality (real-time location, temperature, and
humidity tracking) of the hardware behind their new IoT platform.

Outcome

 * A functional asset tracking application in less than 30 days.

 * Hardware, software, and platform layer powering real-time asset tracking for
   Intel’s LIQD device platform.

 * Successful demonstration for over 100,000 attendees at MWC Barcelona.




Visual Search for Musical Licensing

CONNECTING FILM MUSIC RIGHTS HOLDERS WITH LICENSING CUSTOMERS WORLDWIDE THROUGH
A SOPHISTICATED MUSIC SEARCH INTERFACE.




Challenge

Provide licensing customers a way to search a large volume of original tracks to
meet very specific requirements. Licensing Customers may spend tens of thousands
of dollars for the rights to use a track so finding the right music is very
important.

Outcome

A powerful and simple web search experience and licensing platform.

Results

To power their search experience TheoremOne developed a proprietary meta-data
management system that allows each track to be manually categorized and tagged
with dozens of very specific bits of meta-data. The tracks then can be found
within the search interface very simply.

VIEW CASE STUDY

Streamlined Tools for Collecting Ratings Data

WE HELPED NIELSEN MODERNIZE  DELIVERY OF HIGH-VALUE DATA TO CUSTOMERS.

Challenge

Nielsen needed a means to drive value for customers from massive amounts of
collected ratings data and enlisted TheoremOne to build a powerful set of tools
that packaged and deliverered insights to Nielsen customers in real-time.

Outcome

 * Over 20 customizable insights and reports

 * iOS & Android applications with 5-Star rating and unparalleled user
   experience

 * Companion desktop application for more intensive data analysis



Elevated Real Estate Experiences

WE IDENTIFIED VALUABLE DIGITAL TOUCHPOINTS TO ENHANCE CUSTOMER EXPERIENCE AND
REDUCE COSTS.

Challenge

KB Home recognized that their current processes were dated resulting in negative
customer experiences as well as room for human error , They enlisted TheoremOne
to optimize their current workflow with technology, and good design.

Outcome

 * High-ROI solutions to all of KB Home’s biggest problems
 * Detailed roadmap front-loaded with highest impact projects
 * Clear and concise implementation plan for all project teams



Microservices Transformation

SUSTAINABLE, AGILE CAPABILITY THAT CONTINUALLY PRODUCES HIGH-PERFORMANCE
SOFTWARE.

Challenge

MISO Energy had a brand new team that needed to learn how to build microservices
and leverage microservice architecture. They had a disparate group of
newly-hired engineers with minimal background in agile. And, their task was to
develop an architecture framework that they had never used before.

Outcome

 * Team Enablement

 * Development of Automated Deployment Infrastructure
   and methodology

 * Ease of Compliance & Change Management

 * Improved Quality & Improved Reliability

 * Organizational Change, Agility

VIEW CASE STUDY



Intuitive, Interactive, In-Browser Experiences

WE TOOK THE WORLD’S LARGEST STOCK MEDIA PLATFORM INTO THE HIGH-PERFORMANCE AND
MICRO-SERVICES ORIENTED FUTURE.




Challenge

Shutterstock was working with a 15-year-old monolithic application which limited
their ability to stay nimble enough to rapidly deliver value to customers as
well as compete with new agile startups entering Shutterstock’s ecosystem.

Outcome

 * We rebuilt key end-user facing experience using modern technology stacks
 * We embedded critical talent into their organization in order to upskill their
   internal resources

Infrastructure for the Next-Generation Cloud

WE SIMPLIFIED CLOUD DEPLOYMENT FOR THE WORLD’S MOST INNOVATIVE
INFRASTRUCTURE-AS-A-SERVICE.

Challenge

Digital Ocean enlisted TheoremOne to find a way to deploy fully functional
example infrastructure for their clients which showcased the power and elegance
of the Digital Ocean control panel compared to the major IaaS incumbents.

Outcome

 * Push-button infrastructure tool for Digital Ocean clients

 * Ability to visualize multiples types of nodes (web, gateway, data, load
   balances, etc)

 * Comprehensive reference documentation for Digital Ocean APIs



Powerful, Intuitive Supply Chain Management

TRANSFORMING A LEGACY PLATFORM INTO THE WORLD’S MOST ELEGANT AND POWERFUL
CLOUD-BASED SUPPLY CHAIN AND LOGISTICS SOFTWARE SUITE.

Challenge

GT Nexus, a market leader in supply chain management for over 30 years, enlisted
TheoremOne to help maintain and grow its competitive advantage against the
nimble startup players recently emerging in their ecosystem.




Outcome

 * A groundup redesign and reimagining of over a dozen GT Nexus product
 * Retention and extension of high-profile Fortune 100 clients at risk of
   attrition.
 * End-to-end product portfolio modernization in under 24 months



In-Store Digital Experiences

WE DESIGNED A HOLISTIC MUSIC EXPERIENCE FOR STARBUCKS CUSTOMERS — IN-STORE AND
ON-THE-GO.

Challenge

Starbucks and their music partner enlisted TheoremOne to help reimagine the
Starbucks music experience, in-store and in the palm of their customer's hands.
We were tasked with envisioning and designing a future state integrating the
in-store music experience with complimentary in-store internet access, the
Starbucks loyalty program and a new music subscription service.

Outcome

 * Design and architecture of a modern music streaming service with in-store,
   mobile, desktop, and in-car experiences, plus full integration mapping into
   Starbucks Rewards loyalty program for increased engagement and retention.
 * In-depth financial analysis to support internal business case and funding
   model.
 * Comprehensive build, buy, or partner analysis supporting Starbucks’ long-term
   digital strategy.



Augmented Reality Meets the Web

WE BROUGHT THE AUGMENTED REALITY ENVIRONMENT FROM HOLLYWOOD’S MINORITY REPORT TO
LIFE.

Challenge

Oblong Industries was making the immersive visual technologies from Minority
Report a reality and needed a partner capable of building an application that
could handle gestural input and span multiple screens, systems, and surfaces.

Outcome

 * Boundary-less hand tracking capable of moving room to room

 * Application capable of handling 3D gesture input with ease

 * Ability to run on any platform that supports javascript

Bringing Digital Services to a Global Agriculture Company

WE CREATED A VISION FOR NUTRECO TO SERVE THEIR FARMERS WITH DIGITAL SERVICES.

Challenge

The global animal feed company wanted to increase the value they provided to
farmers by building a self-service platform to plan and predict animal growth
and feeding needs.

Outcome

 * Through dozens of on-the-ground interviews with farmers in the US and Europe,
   we learned about the nuances of how decisions are made, and uncovered the
   biggest needs that technology could solve.

 * We created a product vision that would enable Nutreco to bring more value to
   their customers by offering a suite of Digital Services.

 * We created a go-to-market strategy to use these new Digital Services to
   attract new customers and grow the business.

 * We created an actionable technology and product roadmap to develop the
   Digital Services, after obtaining internal funding.



Decentralized Peer-to-Peer Technology Research

AN OFFLINE-FIRST DAPP ALLOWING USERS TO CREATE AND SHARE GIFS WITH FRIENDS ON A
SECURE, PEER-TO-PEER NETWORK.

Challenge

We embarked on this research project to learn about emerging offline-first
technologies and to build a decentralized web application.





Outcome

After three months of learning, designing and building, we successfully created
a functional version of Thicket. This proof of concept demonstrated our ability
to build decentralized products and helped us realize other opportunities for
the emerging offline world.

VIEW CASE STUDY


THE RESULTS ARE IN THE RELATIONSHIP.

I wanted you to know that I was very impressed by the TheoremOne team. They were
well prepared and the output of the three day kickoff meeting exceeded my
expectations. I look forward to our continued partnership and bringing the
Couchbase DBaaS solution to market.

Scott Anderson, SVP Product Management & Business Ops, Couchbase


There has been a massive culture shift for us as an organization since we’ve
been working with TheoremOne. We needed an outsider to come in to get us to
think differently.

Jay Murray, Senior Vice President, First American Financial


TheoremOne was a refreshing change from other vendors as they were fully in sync
with our needs and vision for the future. They are a high performing group and
better than any other vendor I have experienced in my 25 years with American
Express. I have recommended them to external companies and recently rehired them
at AMEX.

George Rice, Chief Product Owner, American Express


TheoremOne did an absolutely amazing job with the design for our health care
start-up! The developers go above and beyond to deliver the best customer
experience and the project management is simply outstanding. I highly recommend
TheoremOne to everyone.

Ami Shah, Medical Director, Pfizer



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Get In Touchhello@theoremone.co
888-969-2983

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FORMERLY CITRUSBYTE, WE ARE NOW THEOREMONE.

Over the last 12 years, we have grown from an engineering-only organization, to
a global innovation firm that solves complex challenges for the world’s biggest
companies.

As we’ve grown, strengthening our core areas of expertise and developing new
specializations, we needed a brand that accurately reflected our purpose, our
beliefs, and our capabilities.

Citrusbyte has become TheoremOne.

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