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1-800-541-7872

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Home » Leadership Training » North Star » Play a Course


PREVIEW:

PREVIEW MENU
 * Overview
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BUILD ACCOUNTABILITY AND TRUST WITH POSITIVE CONFRONTATIONS (GROUP LEARNING:
VIRTUAL AND CLASSROOM)

EACH COURSE INCLUDES A SHORT VIDEO & SUPPORT MATERIALS

Learning is more than watching a video!  Support materials include discussion
questions, personal action plans, interactive exercises, quizzes, role-plays,
and note-taking guides.  Print one now and follow along with the video.

Click for sound




10:56










BUILD ACCOUNTABILITY AND TRUST WITH POSITIVE CONFRONTATIONS

Every leader should be able to shift a potentially negative confrontation into a
future-focused problem-solving dialogue. In this course you will learn:

 * Eight steps to turn confrontations into receptive conversations.
 * Four essential messages for positive feedback.
 * Follow-up strategies that ensure accountability and improve trust.
 * How to tell if you are the problem.

SUPPORT MATERIALS FOR EVERY COURSE

Support materials are included with every course. Hint: The Facilitators Guide
has the answers!

 * Participant Guide:  Open
 * Facilitators Guide:  Open
 * Follow-up Guide:  Open


This training program’s twelve short courses focus on developing 10 core
leadership skills.

Did you like the video’s message and support materials?

THEN REQUEST A FREE TRAINING CONSULTATION

 1. Get answers to your questions; including pricing.
 2. Learn best practices for your industry.
 3. Receive a custom training plan that meets your needs.

Request a Free Consultation


E-LEARNING

Preview an e-learning version.
Try E-learning


BLENDED LEARNING

Preview a blended learning version.
Try Blended Learning


Preview another course that teaches communication skills.


BUILD ACCOUNTABILITY AND TRUST WITH POSITIVE CONFRONTATIONS (E-LEARNING VERSION)

SAVE TIME AND MONEY WITH INTERACTIVE E-LEARNING

Engaging e-learning courses teach practical skills in short, bite-sized chunks.
Save time by quickly rolling out a complete development program to a few, or a
few thousand, students in minutes.



GET THE MOST FROM YOUR PREVIEW

 * Step One: Open the course. It will open in a new window.
 * Step Two: Print the note-taking guide when asked to do so.  Complete it
   during the course.
 * Step Three: Complete the exercises and answer the questions as your students
   would.

OPTIONAL GROUP STUDY MATERIALS COMPLEMENT E‑LEARNING

If you are planning group sessions to support and reinforce e-learning, review
these support guides.

 * Participant Guide:  Open
 * Facilitators Guide:  Open
 * Follow-up Guide:  Open


This training program’s twelve short courses focus on developing 10 core
leadership skills.

Did you like the e-learning course?

THEN REQUEST A FREE TRAINING CONSULTATION

 1. Get answers to your questions; including pricing.
 2. Learn best practices for your industry.
 3. Receive a custom training plan that meets your needs.

Request a Free Consultation


GROUP LEARNING

Preview the virtual and classroom version.
Preview Virtual and Classroom


BLENDED LEARNING

Preview a blended learning version.
Preview Blended Learning



Preview another course that teaches communication skills.


BUILD ACCOUNTABILITY AND TRUST WITH POSITIVE CONFRONTATIONS (BLENDED LEARNING
VERSION)

THE CONVENIENCE OF E-LEARNING WITH THE INTERACTION OF GROUP TRAINING

In blended learning students complete the e-learning courses and personal action
plans on their own. They come prepared to virtual or face-to-face group training
sessions ready for discussion, role-play, and to share their experience of
applying new skills in the workplace.



BUILD ACCOUNTABILITY AND TRUST WITH POSITIVE CONFRONTATIONS

Every leader should be able to shift a potentially negative confrontation into a
future-focused problem-solving dialogue. In this course you will learn:

 * Eight steps to turn confrontations into receptive conversations.
 * Four essential messages for positive feedback.
 * Follow-up strategies that ensure accountability and improve trust.
 * How to tell if you are the problem.

SUPPORT MATERIALS FOR EVERY COURSE

Support materials are included for every course. Hint: The Facilitators Guide
has the answers!

 * Participant Guide:  Open
 * Facilitators Guide:  Open
 * Follow-up Guide:  Open

 


This training program’s twelve short courses focus on developing 10 core
leadership skills.

Did you like the video’s message and support materials?

THEN REQUEST A FREE TRAINING CONSULTATION

 1. Get answers to your questions; including pricing.
 2. Learn best practices for your industry.
 3. Receive a custom training plan that meets your needs.

Request a Free Consultation


E-LEARNING

Preview an e-learning version?
Preview E-learning


GROUP LEARNING

Preview the virtual and classroom version.
Preview Virtual and Classroom



Preview another course that teaches communication skills.
‹Overview
› Implementation

> “The Leadership Journey is well received by the employees because it is
> interesting, challenging to the mind, and to the point.”  
> 
> - Henry S. Long, Jr., Operations Director, The Pacific Lumber Company

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