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* Airport Information
AIRPORT INFORMATION
Prepare to arrive early due to longer lines and waiting times at security. See
what time you should arrive below.
Confirm from the list below when you need to arrive at the airport and learn
more about the products and services available there. All suggested airport
arrival times are approximate, and can fluctuate based on weather, holidays, and
busy travel periods.
The Transportation Security Administration (TSA) requires the following
documentation at the security checkpoint of all airports:
* Boarding pass or security document
* A valid government-issued ID or valid passport (required for international
travel)
For international travel:
* In order for you to be accommodated on your international flight (when
departing the US and when departing from an international destination), you
must verify your passport with an agent or kiosk at the Southwest Airlines
Ticket Counter at least 60 minutes prior to your scheduled departure time.
* Entry into the United States: The U.S. government is requiring anyone
traveling into the United States to provide COVID-19-related documentation
and contact tracing information. Learn more about travel requirements here.
* Review all international travel document requirements
Service animal relief areas are available at each of the locations we serve.
Southwest Airlines Employees will direct a Customer to these areas upon request.
Have more questions as you prepare for your trip? We have answers.
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List allList all letters to sort the depart city/airport column alphabetically
Airport Amenities Information Depart City/Airport
Suggested Time of Arrival
Southwest Airlines Airport Amenities Terminal & GateFly By® Check-inFly By®
SecuritySelf-Tagging
ALB
Albany, NY - ALB
Domestic
90 Minutes
International
90 Minutes
Terminal C
Gates C:2,3
yes
No
yes
ABQ
Albuquerque, NM - ABQ
Domestic
60 Minutes
International
90 Minutes
Concourse A
Gates A: 6, 8-11
yes
yes
yes
AMA
Amarillo, TX - AMA
Domestic
60 Minutes
International
90 Minutes
Main Terminal
Gates 6,7No
yes
No
AUA
Aruba, AW - AUA
180 Minutes
US Departures
Gates change daily
yes
NoNo
ATL
Atlanta, GA - ATL
Station Alert
Domestic
120 Minutes
International
120 Minutes
Concourse C
Gates C: 1-7,9,10,12-17,20-22
yes
yes
yes
AUS
Austin, TX - AUS
Domestic
120 Minutes
International
120 Minutes
Main Terminal
Gates A: 14-21
yes
yes
yes
BWI
Baltimore/Washington, MD - BWI
Station Alert
Domestic
120 Minutes
International
180 Minutes
Terminals A,B,&C
Gates A:1-11 B:2-15 C:8-14
yes
yes
yes
BZE
Belize City, Belize - BZE
Station Alert
180 Minutes
Terminal 1
Gate 2
yes
NoNo
BLI
Bellingham (approx. 50mi from Vancouver, BC), WA - BLI
Domestic
90 Minutes
International
90 Minutes
Main Terminal
Gate C
yes
NoNo
BHM
Birmingham, AL - BHM
Domestic
90 Minutes
International
90 Minutes
Terminal C
Gates C:1,3,5NoNo
yes
BOI
Boise, ID - BOI
Domestic
90 Minutes
International
90 Minutes
Concourse B
Gates 15,17
yes
NoNo
BOS
Boston Logan, MA - BOS
Domestic
120 Minutes
International
120 Minutes
Terminal B, Pier A
Gates 31A-35
yes
yes
yes
BZN
Bozeman, MT - BZN
Domestic
90 Minutes
International
90 Minutes
Main Terminal
B7
yes
No
yes
BUF
Buffalo/Niagara, NY - BUF
Domestic
90 Minutes
International
90 Minutes
Main Terminal
Gates 15,16,18
yes
No
yes
BUR
Burbank, CA - BUR
Domestic
120 Minutes
International
120 Minutes
Concourse A
Gates
Gates A: 1-6
yes
yes
yes
SJD
Cabo/Los Cabos, Baja California Sur - SJD
180 Minutes
Terminal 2
Gates change daily
yes
No
yes
CUN
Cancun, Quintana Roo - CUN
180 Minutes
Terminal 4
Gates change daily
yes
yes
yes
CHS
Charleston, SC - CHS
Domestic
90 Minutes
International
90 Minutes
Main Concourse:
Gate B4NoNoNo
CLT
Charlotte, NC - CLT
Domestic
90 Minutes
International
90 Minutes
Terminal A
Gate A: 24, 26
yes
NoNo
MDW
Chicago (Midway), IL - MDW
Station Alert
Domestic
120 Minutes
International
120 Minutes
Terminals A&B
Gates A: 4a, 4b, 9, 11, 15-19, B: 1-3, 5, 7-12, 14-26
yes
No
yes
ORD
Chicago (O'Hare), IL - ORD
Domestic
120 Minutes
International
120 Minutes
Terminal 5
Gate M
yes
NoNo
CVG
Cincinnati, OH - CVG
Station Alert
Domestic
90 Minutes
International
90 Minutes
Concourse A
Gates 3, 5
yes
yes
yes
CLE
Cleveland, OH - CLE
Domestic
90 Minutes
International
90 Minutes
Concourse B
Gates 7-11No
yes
yes
COS
Colorado Springs, CO - COS
Domestic
90 Minutes
International
90 Minutes
Main Terminal
Gates 9, 11, & 12
yes
No
yes
CMH
Columbus, OH - CMH
Domestic
60 Minutes
International
90 Minutes
Concourse A
Gates A:2-6
yes
yes
yes
CRP
Corpus Christi, TX - CRP
Domestic
60 Minutes
International
90 Minutes
Main Terminal
Gate 2NoNoNo
CZM
Cozumel, MX - CZM
180 Minutes
Main Terminal
Gates 1-6
yes
No
yes
DAL
Dallas (Love Field), TX - DAL
Domestic
120 Minutes
International
120 Minutes
Main Terminal
Gates A: 1-10,12,14-20
yes
yes
yes
DEN
Denver, CO - DEN
Station Alert
Domestic
120 Minutes
International
180 Minutes
Concourse C
Gates C: 23-37,40-47,49,51
yes
yes
yes
DSM
Des Moines, IA - DSM
Domestic
90 Minutes
International
90 Minutes
Concourse C
Gate C1
yes
NoNo
VPS
Destin/Fort Walton Beach, FL - VPS
Domestic
120 Minutes
International
120 Minutes
Main Terminal
B1
yes
NoNo
DTW
Detroit, MI - DTW
Domestic
120 Minutes
International
120 Minutes
North Terminal
Gates D:19-21,23
yes
yes
yes
ELP
El Paso, TX - ELP
Domestic
90 Minutes
International
90 Minutes
Main Terminal
Gates B:3-6No
yes
No
EUG
Eugene, OR - EUG
Domestic
90 Minutes
International
90 Minutes
Main Terminal
A6
yes
NoNo
FLL
Fort Lauderdale, FL - FLL
Station Alert
Domestic
90 Minutes
International
120 Minutes
Terminal 1
Gates A: 1-5 B: 2,4-9
yes
No
yes
RSW
Fort Myers, FL - RSW
Domestic
120 Minutes
International
120 Minutes
Terminal B
Gates B:2,4,6,8
yes
yes
yes
FAT
Fresno, CA - FAT
Domestic
90 Minutes
International
90 Minutes
Main Terminal
Gate 17
yes
NoNo
GCM
Grand Cayman Islands, KY - GCM
180 minutes
Main Terminal
Gate 8NoNo
yes
GRR
Grand Rapids, MI - GRR
Domestic
60 Minutes
International
90 Minutes
Concourse B
Gates B4NoNo
yes
GSP
Greenville/Spartanburg, SC - GSP
Domestic
60 Minutes
International
90 Minutes
Main Terminal:
Gates A: 4NoNoNo
HRL
Harlingen, TX - HRL
Domestic
60 Minutes
International
90 Minutes
Main Terminal
Gates 5, 6No
yes
No
BDL
Hartford, CT - BDL
Domestic
90 Minutes
International
90 Minutes
Terminal A
Gates A:2,4,6
yes
NoNo
HAV
Havana, Cuba - HAV
Station Alert
180 Minutes
Terminal 2
yes
NoNo
ITO
Hilo, HI - ITO
Domestic
120 Minutes
International
120 Minutes
Interisland
90 Minutes
Mainland
120 Minutes
Main Terminal - West End
Gate 5
yes
No
yes
HNL
Honolulu (Oahu), HI - HNL
US mainland
180 Minutes
Interisland
120 Minutes
Terminal 2, Lobby 7
Concourses E, F & G
Gates change daily
yes
No
yes
HOU
Houston (Hobby), TX - HOU
Domestic
90 Minutes
International
120 Minutes
Central Concourse
Gates 1-4, 20-27, 40-51
yes
yes
yes
IAH
Houston Intercontinental, TX - IAH
Domestic
90 Minutes
International
90 Minutes
Terminal A
Gates A3E, A3F, & A3G
yes
No
yes
IND
Indianapolis, IN - IND
Domestic
90 Minutes
International
90 Minutes
Terminal B
Gates B:17,20-24
yes
No
yes
JAN
Jackson, MS - JAN
Domestic
90 Minutes
International
90 Minutes
Main Terminal
Gate 19
yes
NoNo
JAX
Jacksonville, FL - JAX
Station Alert
Domestic
120 Minutes
International
120 Minutes
Concourse C
Gates C: 1,2,4
yes
NoNo
OGG
Kahului (Maui), HI - OGG
US mainland
120 Minutes
Interisland
90 Minutes
Main Terminal
Gates change daily
yes
No
yes
MCI
Kansas City, MO - MCI
Domestic
90 Minutes
International
90 Minutes
Terminal B
Gates 33,37-41,43,45
yes
yes
yes
LIH
Kauai, HI - LIH
Domestic
120 Minutes
International
120 Minutes
Interisland
90 Minutes
Main Terminal
Gates change daily
yes
No
yes
KOA
Kona (Hawaii Island), HI - KOA
US mainland
120 Minutes
Interisland
90 Minutes
Terminal 1
Gates change daily
yes
No
yes
LAS
Las Vegas, NV - LAS
Domestic
90 Minutes
International
90 Minutes
Concourse B&C
Gates B: 9-12,14,15
C:1-5,7-9,11,12,
14,16,19,21-25
yes
yes
yes
LIR
Liberia (Guanacaste), Costa Rica - LIR
120 Minutes
Main Terminal
Gates change daily
yes
NoNo
LIT
Little Rock, AR - LIT
Domestic
90 Minutes
International
90 Minutes
Main Terminal
Gates 9,10
yes
NoNo
LGB
Long Beach, CA - LGB
Station Alert
Domestic
90 Minutes
International
90 Minutes
Main Terminal
Gates 1,2NoNo
yes
ISP
Long Island, NY - ISP
Domestic
90 Minutes
International
90 Minutes
East Terminal
Gates A:1-8No
yes
yes
LAX
Los Angeles, CA - LAX
Station Alert
Domestic
Tues-Thur
90 Minutes
Fri-Mon
120 Minutes
International
120 Minutes
Terminal 1
Gates 9,11A,11B,
12A,12B,13,14,15,16,17A,17B,18A,18B
yes
No
yes
SDF
Louisville, KY - SDF
Domestic
90 Minutes
International
90 Minutes
Terminal 1
Gates B: 15,17NoNoNo
LBB
Lubbock, TX - LBB
Domestic
90 Minutes
International
90 Minutes
Main Terminal
Gates 6-8NoNoNo
MHT
Manchester, NH - MHT
Domestic
90 Minutes
International
90 Minutes
Main Terminal
Gates 11,12,14, 15,15aNoNo
yes
MEM
Memphis, TN - MEM
Domestic
90 Minutes
International
90 Minutes
Terminal A
Gate A31
yes
NoNo
MIA
Miami, FL - MIA
Domestic
120 Minutes
International
120 Minutes
Concourse G
Gate G9, G11 & G15
yes
yes
yes
MAF
Midland/Odessa, TX - MAF
Domestic
90 Minutes
International
120 Minutes
Main Terminal
Gates 3,4NoNoNo
MKE
Milwaukee, WI - MKE
Domestic
90 Minutes
International
90 Minutes
Terminal C
Gates C: 14, 18-24
yes
yes
yes
MSP
Minneapolis/St. Paul, MN - MSP
Domestic
120 Minutes
International
120 Minutes
Terminal 2-Humphrey
Gates H: 11-12, 14
yes
yes
yes
MBJ
Montego Bay, JM - MBJ
Station Alert
180 Minutes
Main Terminal
Gates assigned daily
yes
No
yes
MTJ
Montrose, CO - MTJ
Domestic
90 Minutes
International
120 Minutes
Main Terminal
Gate 1
yes
NoNo
MYR
Myrtle Beach, SC - MYR
Station Alert
Domestic
120 Minutes
International
120 Minutes
Main Terminal
B3 & B4
yes
No
yes
BNA
Nashville, TN - BNA
Station Alert
Domestic
120 Minutes
International
120 Minutes
Concourse C: C4, C7, C9, C16, C18, C19, C20, C21, C22 and C25
Concourse D: D1- D6
yes
No
yes
NAS
Nassau/Paradise Island, BS - NAS
Station Alert
180 Minutes
US Terminal
C41-C45
yes
NoNo
MSY
New Orleans, LA - MSY
Domestic
90 Minutes
International
120 Minutes
Concourse B
Gates B: 2,4,5,6,7,8,9
yes
yes
yes
LGA
New York (LaGuardia), NY - LGA
Station Alert
Domestic
120 Minutes
International
120 Minutes
Terminal B
Gates 53-57
yes
No
yes
ORF
Norfolk, VA - ORF
Domestic
90 Minutes
International
90 Minutes
Concourse A
Gates 3, 5NoNoNo
OAK
Oakland, CA - OAK
Station Alert
Domestic
120 Minutes
Hawaii
120 Minutes
International
120 Minutes
Terminal 1 & 2
Gates 4, 6, 20-32
yes
yes
yes
OKC
Oklahoma City, OK - OKC
Domestic
90 Minutes
International
90 Minutes
Main Terminal
Gates 14,16,18NoNoNo
OMA
Omaha, NE - OMA
Domestic
90 Minutes
International
90 Minutes
North Satellite
Gates 16-18NoNo
yes
ONT
Ontario/LA, CA - ONT
Domestic
90 Minutes
International
90 Minutes
Terminal 4
Gates 403-407
yes
yes
yes
SNA
Orange County, CA - SNA
Domestic
90 Minutes
International
90 Minutes
Terminal C
Gates 14-21
yes
yes
yes
MCO
Orlando, FL - MCO
Domestic
120 Minutes
International
120 Minutes
Terminal A
Gates 101- 110, 120-129
yes
No
yes
PSP
Palm Springs, CA - PSP
Domestic
90 Minutes
International
90 Minutes
Bono Concourse
Gate 9
yes
No
yes
ECP
Panama City Beach, FL - ECP
Domestic
120 Minutes
International
120 Minutes
Main Terminal
Gates 2,3NoNoNo
PNS
Pensacola, FL - PNS
Domestic
90 Minutes
International
90 Minutes
Main Terminal
Gate 10
yes
NoNo
PHL
Philadelphia, PA - PHL
Domestic
90 Minutes
International
90 Minutes
Terminal E
Gates E:9,11-17NoNo
yes
PHX
Phoenix, AZ - PHX
Domestic
120 Minutes
International
120 Minutes
Terminal 4
Gates C:1-4, 6-9,11-14,16-19, D:1-8
yes
yes
yes
PIT
Pittsburgh, PA - PIT
Domestic
90 Minutes
International
90 Minutes
Terminal A
Gates A 1,3,7,9
yes
yes
yes
PWM
Portland, ME - PWM
Station Alert
Domestic
90 Minutes
International
90 Minutes
Main Terminal
Gate 4
yes
yes
No
PDX
Portland, OR - PDX
Station Alert
Domestic
90 Minutes
International
90 Minutes
Concourse C
Gates C: 12-16,18
yes
yes
yes
PVD
Providence, RI - PVD
Domestic
90 Minutes
International
90 Minutes
North Concourse
Gates 15,17,19,21No
yes
yes
PVR
Puerto Vallarta, MX - PVR
180 Minutes
Terminal B
Gates change daily
yes
No
yes
PUJ
Punta Cana, DO - PUJ
180 Minutes
International Terminal
Gates change daily
yes
yes
yes
RDU
Raleigh/Durham, NC - RDU
Domestic
90 Minutes
International
90 Minutes
Terminal 1
Gates A:5-8
yes
yes
No
RNO
Reno/Tahoe, NV - RNO
Domestic
90 Minutes
International
90 Minutes
Concourse B
Gates 1,3,5,7
yes
yes
yes
RIC
Richmond, VA - RIC
Domestic
90 Minutes
International
90 Minutes
Main Terminal
Gate B9
yes
NoNo
ROC
Rochester, NY - ROC
Domestic
90 Minutes
International
90 Minutes
Terminal A
Gates A: 2,4
yes
yes
No
SMF
Sacramento, CA - SMF
Station Alert
Domestic
90 Minutes
International
90 Minutes
Terminal B
Gates B: 12, 14-23
yes
yes
yes
SLC
Salt Lake City, UT - SLC
Station Alert
Domestic
120 Minutes
International
120 Minutes
Concourse B
Gates B: 17-20
yes
yes
yes
SAT
San Antonio, TX - SAT
Domestic
90 Minutes
International
120 Minutes
Terminal A
Gates A:9-14
yes
yes
yes
SAN
San Diego, CA - SAN
Domestic
120 Minutes
International
120 Minutes
Terminal 1
Gates 1, 1a, 2-11
yes
yes
yes
SFO
San Francisco, CA - SFO
Station Alert
Domestic
90 Minutes
International
90 Minutes
Terminal 1
Gates B: 9, 12, 13, 14, 17, 18
yes
yes
yes
SJC
San Jose, CA - SJC
Station Alert
Domestic
90 Minutes
International
90 Minutes
Concourse B:
Gates 23-30
yes
yes
yes
SJO
San Jose, Costa Rica - SJO
Station Alert
International
120 Minutes
Main terminal
Gates change daily
yes
No
yes
SJU
San Juan, PR - SJU
Station Alert
120 Minutes
Concourse D
Gate: 7 & 8
Concourse C
Gates B: 3,5,7
yes
yes
yes
SBA
Santa Barbara, CA - SBA
Domestic
90 Minutes
International
90 Minutes
Main Terminal
Gate 3
yes
NoNo
SRQ
Sarasota, FL - SRQ
Domestic
90 Minutes
International
90 Minutes
Main Terminal
Gate B10
yes
No
yes
SAV
Savannah, GA - SAV
Domestic
90 Minutes
International
90 Minutes
Main Terminal
Gate 9
yes
NoNo
SEA
Seattle/Tacoma, WA - SEA
Domestic
120 Minutes
International
120 Minutes
Main Terminal
Gates B: 8,10,12,14
yes
yes
yes
GEG
Spokane, WA - GEG
Domestic
90 Minutes
International
105 Minutes
Concourse A
Gates A: 11,13,15NoNoNo
STL
St. Louis, MO - STL
Domestic
120 Minutes
International
120 Minutes
Terminal 2
Gates 4,6,8,10,12,
14,16,18,20,22,24,
31,33,34,36,38,40
yes
yes
yes
HDN
Steamboat Springs, CO - HDN
Domestic
90 Minutes
International
120 Minutes
Main Terminal
Gates 1-6
yes
No
yes
SYR
Syracuse, NY - SYR
Domestic
90 Minutes
International
90 Minutes
Terminal B
Gate A1
yes
NoNo
TPA
Tampa Bay, FL - TPA
Station Alert
Domestic
120 Minutes
International
120 Minutes
Airside C
Gates 30-31,
33-39,42,43
yes
No
yes
TUS
Tucson, AZ - TUS
Domestic
90 Minutes
International
90 Minutes
Concourse A
Gates A 4,6NoNoNo
TUL
Tulsa, OK - TUL
Domestic
60 Minutes
International
90 Minutes
Concourse B
Gates B:3,5NoNoNo
PLS
Turks and Caicos, Turks and Caicos - PLS
180 Minutes
Main Terminal
Gates 1-9
yes
No
yes
IAD
Washington (Dulles), DC - IAD
Domestic
90 Minutes
International
90 Minutes
Main Terminal
Gates B 50,64NoNoNo
DCA
Washington (Reagan), DC - DCA
Station Alert
Domestic
90 Minutes
International
90 Minutes
Terminal A
Gates A: 1-2,4-6,8-9
yes
No
yes
PBI
West Palm Beach, FL - PBI
Domestic
60 Minutes
International
90 Minutes
Terminal B
Gates B: 3,5NoNoNo
ICT
Wichita, KS - ICT
Domestic
90 Minutes
International
90 Minutes
Main Terminal
Gate 4
yes
NoNo
Close
ABQ
ALBUQUERQUE, NM - ABQ AIRPORT DETAILS
Ticket Counter Hours:
Monday - Sunday
Opens 60 minutes before first departing flight
Amenities:
No Power Station
No Cruise Port
Mobile Passport
Skycap Available
Airport Provided Wifi
No Dual Door Boarding
Learn more about Albuquerque International Airport
ALB
ALBANY, NY - ALB AIRPORT DETAILS
Ticket Counter Hours:
Monday - Sunday
Opens 90 minutes before first departing flight
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about the Albany International Airport.
AMA
AMARILLO, TX - AMA AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Airport opens 90 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
No Airport Provided Wifi
No Dual Door Boarding
Learn more about Rick Husband Amarillo International Airport.
ATL
ATLANTA, GA - ATL AIRPORT DETAILS
Ticket Counter Hours:
Monday - Sunday
Opens 120 minutes before first departing flight
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
Atlanta (ATL) construction – ATL is undergoing modernization projects. Please be
advised that Customers may experience delays or inconveniences traveling to/from
ATL during this time. Canopy construction over the domestic north terminal
curbside is resulting in a significant number of lanes being closed during night
time hours of 8 pm to 5 am. Please plan more time to get to/from the airport
and check your flight status on Southwest.com. Visit www.next.atl.com for more
information.
Learn more about Hartsfield-Jackson Atlanta International Airport.
Learn more about the Mobile Passport app by Airside Mobile.
AUA
ARUBA, AW - AUA AIRPORT DETAILS
Ticket Counter Hours:
Monday - Sunday
Opens 3 hours before first departing flight
Tickets for future travel may be purchased at the Southwest Airlines ticket
counter between 9:00-11:30 a.m. and 3:30-5:00 p.m
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Queen Beatrix International Airport.
AUS
AUSTIN, TX - AUS AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 120 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
Skycap Available
No Airport Provided Wifi
No Dual Door Boarding
Learn more about Austin International Airport
BDL
HARTFORD, CT - BDL AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
No Airport Provided Wifi
No Dual Door Boarding
Learn more about Bradley International Airport
BHM
BIRMINGHAM, AL - BHM AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
No Airport Provided Wifi
No Dual Door Boarding
Learn more about Birmingham International Airport.
BLI
BELLINGHAM (APPROX. 50MI FROM VANCOUVER, BC), WA - BLI AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Bellingham International Airport
BNA
NASHVILLE, TN - BNA AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
No Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
BNA Security Access Notice: Due to construction, starting September 1, 2020, all
Southwest Customers will be required to use the south TSA entrance to access our
gates.
BNA Ticket Counter Notice: Due to construction, starting January 1, 2021, all
Southwest Customers will be required to use the south airport entrance and south
security checkpoint to access our ticket counter and gates.
Learn more about Nashville International Airport
BOI
BOISE, ID - BOI AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
No Airport Provided Wifi
No Dual Door Boarding
Learn more about Boise Airport
BOS
BOSTON LOGAN, MA - BOS AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 120 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Logan International Airport
BUF
BUFFALO/NIAGARA, NY - BUF AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 180 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Buffalo Niagara International Airport
BUR
BURBANK, CA - BUR AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
No Airport Provided Wifi
No Dual Door Boarding
Learn more about Hollywood Burbank Airport
BWI
BALTIMORE/WASHINGTON, MD - BWI AIRPORT DETAILS
Ticket Counter Hours:
Sunday - Friday
Opens 180 minutes before first departure
Saturday
Opens 180 minutes before first departure
* All bags must be checked 45 minutes prior to scheduled departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
Additional international check-in counters are available at curbside 3 from
5am-9am.
Service animal relief areas are available at each of the locations we serve.
Southwest Airlines Employees will direct a Customer to these areas upon request.
Learn more about Baltimore/Washington International Airport
Learn more about the Mobile Passport app by Airside Mobile.
BZE
BELIZE CITY, BELIZE - BZE AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens three hours before first departing flight and closes one hour before last
departing flight
Tickets for future travel may be purchased at the Southwest Airlines ticket
counter from 11:00 a.m. - 1:00 p.m.
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
No Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
Temporary Restriction on Excess/Oversized Baggage for Belize: Customers will
only be allowed to check two bags. Oversized bags (over 62 linear inches),
coolers/storage containers, and boxes will not be allowed.
Allowed BZE Checked Items 2 Over 62" NO Over 50 lbs. YES* Coolers/Storage
Containers NO Boxes NO
*All fees apply
Learn more about Philip S.W. Goldson International Airport
BZN
BOZEMAN, MT - BZN AIRPORT DETAILS
Ticket Counter Hours:
90 minutes prior to first flight
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Bozeman Yellowstone International Airport
CHS
CHARLESTON, SC - CHS AIRPORT DETAILS
Ticket Counter Hours:
Monday-Saturday
Opens 100 minutes before first departure
Sunday
Opens 110 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
No Airport Provided Wifi
No Dual Door Boarding
Learn more about Charleston International Airport
CLE
CLEVELAND, OH - CLE AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
No Airport Provided Wifi
No Dual Door Boarding
Learn more about Cleveland International Airport
CLT
CHARLOTTE, NC - CLT AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
No Power Station
No Cruise Port
Mobile Passport
Skycap Available
No Airport Provided Wifi
No Dual Door Boarding
Learn more about Charlotte Douglas International Airport.
CMH
COLUMBUS, OH - CMH AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Port Columbus International Airport
COS
COLORADO SPRINGS, CO - COS AIRPORT DETAILS
Ticket Counter Hours:
90 minutes prior to first flight
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Colorado Springs Airport.
CRP
CORPUS CHRISTI, TX - CRP AIRPORT DETAILS
Ticket Counter Hours:
Monday-Saturday
Opens 70 minutes before first departure
Sunday
Opens 130 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
No Airport Provided Wifi
No Dual Door Boarding
Learn more about Corpus Christi International Airport
CUN
CANCUN, QUINTANA ROO - CUN AIRPORT DETAILS
Ticket Counter Hours:
Monday - Sunday
Opens 90 minutes before first departing flight
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Cancun International Airport.
CVG
CINCINNATI, OH - CVG AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 120 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
Security checkpoints will be open 3:30 a.m. until 9 p.m. daily. Please plan to
arrive at the airport prior to 9 p.m. – even if your flight is delayed – to make
sure that you have enough time to pass through the security checkpoint before it
closes. It will not stay open late to accommodate delayed departures, and you
will not be able to board your flight.
Learn more about Cincinnati/Northern Kentucky International Airport
CZM
COZUMEL, MX - CZM AIRPORT DETAILS
Ticket Counter Hours:
Opens 180 minutes before first departing flight
Amenities:
No Power Station
Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Cozumel International Airport.
DAL
DALLAS (LOVE FIELD), TX - DAL AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 120 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
Skycap Available
No Airport Provided Wifi
No Dual Door Boarding
Service Animal Relief Area: Located outside of the baggage claim area
Learn more about Dallas Love Field
DCA
WASHINGTON (REAGAN), DC - DCA AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 120 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
DCA Construction: Expect delays at Reagan National Airport (DCA) due to
construction. Consider using Metrorail or terminal parking garages to avoid
delays.
Learn more about Reagan National Airport.
Reagan National Airport is undergoing a multi-year construction program that
will transform the passenger experience.
Learn more about Project Journey.
DEN
DENVER, CO - DEN AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 120 minutes before first departure
* All bags must be checked 45 minutes prior to scheduled departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
DEN Lobby Relocation: From 10/26 through 11/3, Southwest will transition to a
new ticket counter. Ensure you have extra time to navigate baggage check-in and
security checkpoints.
Learn more about Denver International Airport
Learn more about the Mobile Passport app by Airside Mobile.
Check-in podiums are located at the “A” line train stop on the train platform
below the Westin Hotel and bus drop-off level through glass doors east of the
terminal escalators and south of the bus station.
DSM
DES MOINES, IA - DSM AIRPORT DETAILS
Ticket Counter Hours:
Monday - Sunday
Opens 90 minutes before first departing flight
Amenities:
No Power Station
No Cruise Port
Mobile Passport
Skycap Available
Airport Provided Wifi
No Dual Door Boarding
Learn more about Des Moines International Airport.
DTW
DETROIT, MI - DTW AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 120 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Detroit Metro Airport
ECP
PANAMA CITY BEACH, FL - ECP AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 100 minutes before first departure
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Northwest Florida International Beaches Airport
ELP
EL PASO, TX - ELP AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 120 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about El Paso International Airport
EUG
EUGENE, OR - EUG AIRPORT DETAILS
Ticket Counter Hours:
90 minutes prior to first flight
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Eugene Airport
FAT
FRESNO, CA - FAT AIRPORT DETAILS
Ticket Counter Hours:
90 minutes prior to first flight
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Fresno Yosemite International Airport
FLL
FORT LAUDERDALE, FL - FLL AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
* All bags must be checked 45 minutes prior to scheduled departure
Amenities:
No Power Station
Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
Travel Advisory Alert: Customers traveling to Cuba must check in at least three
hours prior to your scheduled departure in order to allow time to pass through
security checkpoints.
Payment Acceptance Update: As of May 1, Southwest will no longer accept cash at
the FLL ticket counter. All transactions at the ticket counter or gate must be
completed using a debit or credit card.
Learn more about Fort Lauderdale-Hollywood International Airport
Learn more about the Mobile Passport app by Airside Mobile.
GCM
GRAND CAYMAN ISLANDS, KY - GCM AIRPORT DETAILS
Ticket Counter Hours:
Monday - Sunday
Opens 180 minutes before first departing flight
Amenities:
No Power Station
Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Owen Roberts International Airport.
GEG
SPOKANE, WA - GEG AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 105 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
Skycap Available
No Airport Provided Wifi
No Dual Door Boarding
Learn more about Spokane International Airport
GRR
GRAND RAPIDS, MI - GRR AIRPORT DETAILS
Ticket Counter Hours:
Monday - Sunday
Opens 90 minutes before first departing flight
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Gerald R. Ford International Airport.
GSP
GREENVILLE/SPARTANBURG, SC - GSP AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Greenville-Spartanburg Airport
HAV
HAVANA, CUBA - HAV AIRPORT DETAILS
Ticket Counter Hours:
Monday - Sunday
Opens 180 minutes before first departing flight.
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
Cuba (HAV) has a year-round baggage embargo restriction. Customers may not check
more than two bags, oversized bags (over 62 linear inches), or overweight bags
(more than 50 pounds). Boxes of any size will not be accepted.
Please purchase a WiFi card in the airport to access.
HDN
STEAMBOAT SPRINGS, CO - HDN AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 120 minutes before first departure
* All bags must be checked 45 minutes prior to scheduled departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Steamboat Springs Airport.
HNL
HONOLULU (OAHU), HI - HNL AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 150 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Daniel K. Inouye International Airport
HOU
HOUSTON (HOBBY), TX - HOU AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 120 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
Skycap Available
Airport Provided Wifi
No Dual Door Boarding
Learn more about Houston Hobby Airport
Learn more about the Mobile Passport app by Airside Mobile.
HRL
HARLINGEN, TX - HRL AIRPORT DETAILS
Ticket Counter Hours:
Sunday-Friday
Opens 90 minutes before first departing flight
Saturday
Opens 70 minutes before first departing flight
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
No Airport Provided Wifi
No Dual Door Boarding
Learn more about Harlingen International Airport
IAD
WASHINGTON (DULLES), DC - IAD AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 120 minutes before first departure
* All bags must be checked 45 minutes prior to scheduled departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Service Animal Relief Area: Airport Authority has established two outdoor
relief areas located on each end of the Main Terminal, East End, and West End.
Two interior locations are under construction. The closest area to a Southwest
gate (B50) will be next to the Gaslight Bakery near Gate B28.
Learn more about Washington Dulles International Airport
IAH
HOUSTON INTERCONTINENTAL, TX - IAH AIRPORT DETAILS
Ticket Counter Hours:
90 minutes prior to first flight
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Houston George Bush Intercontinental Airport
ICT
WICHITA, KS - ICT AIRPORT DETAILS
Ticket Counter Hours:
Sunday-Saturday
Opens 90 minutes before first departing flight
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
No Airport Provided Wifi
No Dual Door Boarding
Learn more about Wichita Eisenhower National Airport.
IND
INDIANAPOLIS, IN - IND AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Indianapolis International Airport
ISP
LONG ISLAND, NY - ISP AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 120 minutes before first departing flight
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
No Airport Provided Wifi
No Dual Door Boarding
Learn more about Long Island MacArthur Airport
ITO
HILO, HI - ITO AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Hilo International Airport.
JAN
JACKSON, MS - JAN AIRPORT DETAILS
Ticket Counter Hours:
90 minutes prior to first flight
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Jackson-Medgar Wiley Evers International Airport
JAX
JACKSONVILLE, FL - JAX AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
JAX Parking Garage Construction - We recommend arriving 120 minutes before
departure to navigate parking, check-in and getting through security.
Learn more about Jacksonville International Airport
KOA
KONA (HAWAII ISLAND), HI - KOA AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 120 minutes before first departure
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Ellison Onizuka International Airport
LAS
LAS VEGAS, NV - LAS AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 120 minutes before first departure
* All bags must be checked 45 minutes prior to scheduled departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Las Vegas McCarran International Airport
LAX
LOS ANGELES, CA - LAX AIRPORT DETAILS
Ticket Counter Hours:
Monday-Friday
Opens 90 minutes before first departure
Saturday-Sunday
Opens 120 minutes before first departure
* All bags must be checked 45 minutes prior to scheduled departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
Skycap Available
Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
International Customers - Please check in for your international flight at
Terminal 1. Upon return to LAX, walk or take Bus A from Tom Bradley
International Terminal to Terminal 1 for connections and parking.
LAX Skycap Move: Due to construction, all services have moved west of the
Southwest Airlines ticket counter. Please follow signs overhead and outside
along the curb to direct you to the new location.
Service Animal Relief Area: Located on the lower level, outside, between
Terminal 1 and 2 on the west end
Learn more about Los Angeles International Airport
LBB
LUBBOCK, TX - LBB AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departing flight
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
No Airport Provided Wifi
No Dual Door Boarding
Learn more about Lubbock Preston Smith International Airport
LGA
NEW YORK (LAGUARDIA), NY - LGA AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 120 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
Skycap Available
Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
LaGuardia (LGA) construction: Ongoing airport construction has required the
closure of several parking lots resulting in limited available parking and above
average traffic around LaGuardia. We recommend allowing additional time for
travel to the airport. For the most current information, please
visit LaGuardiaAirport.com and parkintheairport.com.
Learn more about LaGuardia Airport
LGB
LONG BEACH, CA - LGB AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
Power Station Available
Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
Passengers can make a COVID-19 testing appointment through CityHealth's website.
Learn more about testing locations and times here.
Learn more about Long Beach Airport
LIH
KAUAI, HI - LIH AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
No Airport Provided Wifi
No Dual Door Boarding
Learn more about Lihue Airport.
LIR
LIBERIA (GUANACASTE), COSTA RICA - LIR AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens three hours before first departing flight and closes one hour before last
departing flight
Amenities:
No Power Station
No Cruise Port
Mobile Passport
Skycap Available
Airport Provided Wifi
No Dual Door Boarding
Learn more about Daniel Oduber Quiros International Airport
LIT
LITTLE ROCK, AR - LIT AIRPORT DETAILS
Ticket Counter Hours:
Sunday-Friday
Opens 90 minutes before first departure
Saturday
Opens 120 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
No Airport Provided Wifi
No Dual Door Boarding
Learn more about Little Rock National Airport
MAF
MIDLAND/ODESSA, TX - MAF AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 70 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
No Airport Provided Wifi
No Dual Door Boarding
Learn more about Midland International Airport.
MBJ
MONTEGO BAY, JM - MBJ AIRPORT DETAILS
Ticket Counter Hours:
Monday - Sunday
10:00am-4:00pm
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
Temporary Restriction on Excess/Oversized Baggage for Montego Bay: Customers
will only be allowed to check two bags. Oversized bags (over 62 linear inches),
coolers/storage containers, and boxes will not be allowed.
Allowed MBJ Checked Items 2 Over 62" NO Over 50 lbs. YES* Coolers/Storage
Containers NO Boxes NO
*All fees apply
Learn more about Sangster International Airport.
MCI
KANSAS CITY, MO - MCI AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Kansas City International Airport
MCO
ORLANDO, FL - MCO AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 120 minutes before first departure
* All bags must be checked 45 minutes prior to scheduled departure
Amenities:
Power Station Available
Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Orlando International Airport
Learn more about the Mobile Passport app by Airside Mobile.
Remote check-in is located in the rental car returns in Garages A, B, and C.
MDW
CHICAGO (MIDWAY), IL - MDW AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
* All bags must be checked 45 minutes prior to scheduled departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
Skycap Available
Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
Starting Jan. 15, 2018, the Chicago Department of Aviation is making some
improvements to Midway. As a result, you can expect lane and road closures on
Cicero Avenue between 56th and 61st streets, on Kilpatrick Avenue, and on some
airport access roads. Central Avenue and Pulaski Road are suggested alternates
to Cicero Avenue for Midway travelers, as well as using CTA or parking in the
Economy Lot (Central Avenue exit off I-55). Additionally, Chicago Midway is
currently undergoing Security Checkpoint modernization, which may delay the
screening process.
Learn more about Chicago Midway International Airport
MEM
MEMPHIS, TN - MEM AIRPORT DETAILS
Ticket Counter Hours:
Sunday-Saturday
Opens 90 minutes before first departure
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Memphis International Airport.
MHT
MANCHESTER, NH - MHT AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departing flight
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
No Airport Provided Wifi
No Dual Door Boarding
Learn more about Manchester Airport
MIA
MIAMI, FL - MIA AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
4:00am -9:30pm
Amenities:
Power Station Available
Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Miami International Airport
MKE
MILWAUKEE, WI - MKE AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 120 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about General Mitchell International Airport
MSP
MINNEAPOLIS/ST. PAUL, MN - MSP AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 105 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Minneapolis-St. Paul International Airport
MSY
NEW ORLEANS, LA - MSY AIRPORT DETAILS
Ticket Counter Hours:
Monday-Friday
Opens 90 minutes before first departure
Saturday
Opens 140 minutes before first departure
Sunday
Opens 100 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Louis Armstrong New Orleans International Airport
MTJ
MONTROSE, CO - MTJ AIRPORT DETAILS
Ticket Counter Hours:
Thursday-Monday
9:30am - 5pm
Tuesday & Wednesday
11:30am - 5pm
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Montrose Reginal Airport.
MYR
MYRTLE BEACH, SC - MYR AIRPORT DETAILS
Ticket Counter Hours:
90 minutes prior to first flight
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
Arrive at the airport based on your suggested airport arrival time to ensure you
have enough time to navigate through airport security
Learn more about Myrtle Beach International Airport
NAS
NASSAU/PARADISE ISLAND, BS - NAS AIRPORT DETAILS
Ticket Counter Hours:
Monday - Sunday
10:00am-4:00pm
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
Temporary Restriction on Excess/Oversized Baggage for Nassau: Customers will
only be allowed to check two bags. Oversized bags (over 62 linear inches),
coolers/storage containers, and boxes will not be allowed.
Allowed NAS Checked Items 2 Over 62" NO Over 50 lbs. YES* Coolers/Storage
Containers NO Boxes NO
*All fees apply
Learn more about Nassau International Airport.
OAK
OAKLAND, CA - OAK AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 100 minutes before first departing flight
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
Passengers can make a COVID-19 testing appointment through CityHealth's website.
Learn more about testing locations and times here.
Learn more about Oakland International Airport
OGG
KAHULUI (MAUI), HI - OGG AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 150 minutes before first departure
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Kahului Airport
OKC
OKLAHOMA CITY, OK - OKC AIRPORT DETAILS
Ticket Counter Hours:
Monday-Friday
Opens 90 minutes before first departing flight
Saturday-Sunday
* Opens 120 minutes before first departing flight
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
No Airport Provided Wifi
No Dual Door Boarding
Learn more about Oklahoma Airport
OMA
OMAHA, NE - OMA AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
Skycap Available
Airport Provided Wifi
No Dual Door Boarding
Learn more about Omaha Eppley Airfield Airport
ONT
ONTARIO/LA, CA - ONT AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 Minutes before first departing flight.
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
No Airport Provided Wifi
No Dual Door Boarding
Learn more about Ontario International Airport
ORD
CHICAGO (O'HARE), IL - ORD AIRPORT DETAILS
Ticket Counter Hours:
90 minutes prior to first flight
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Chicago O'Hare International Airport
ORF
NORFOLK, VA - ORF AIRPORT DETAILS
Ticket Counter Hours:
Monday - Sunday
Opens 90 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Norfolk International Airport
PBI
WEST PALM BEACH, FL - PBI AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Service Animal Relief Area: Located at the assigned area with synthetic turf at
the beginning of the curb
Learn more about Palm Beach International Airport
PDX
PORTLAND, OR - PDX AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 60 minutes before first departing flight
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
Payment Acceptance Update: As of May 1, Southwest will no longer accept cash at
the PDX ticket counter. All transactions at the ticket counter or gate must be
completed using a debit or credit card.
PDX Concourse Move: On July 15, 2020, Southwest will begin service from
Concourse E, Gates E7-E12. Please use the north TSA entrance to access our new
gates.
Learn more about Portland International Airport
PHL
PHILADELPHIA, PA - PHL AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 120 minutes before first departure
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Philadelphia International Airport
PHX
PHOENIX, AZ - PHX AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
* All bags must be checked 45 minutes prior to scheduled departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
Skycap Available
Airport Provided Wifi
No Dual Door Boarding
Learn more about Phoenix Sky Harbor International Airport
Offsite check-in is available in the East Economy lot (east of Terminal 4
underneath the Sky Train overhang) and in Rental Car Centers North and South.
PIT
PITTSBURGH, PA - PIT AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Pittsburgh International Airport
PLS
TURKS AND CAICOS, TURKS AND CAICOS - PLS AIRPORT DETAILS
Ticket Counter Hours:
Monday - Sunday
Opens 180 minutes before first departing flight and closes one hour before last
departing flight
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Providenciales International Airport
PNS
PENSACOLA, FL - PNS AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Pensacola International Airport.
PSP
PALM SPRINGS, CA - PSP AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
7:00am - 4:00pm
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Palm Springs International Airport
PUJ
PUNTA CANA, DO - PUJ AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 3 hours before first departure
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Punta Cana International Airport.
PVD
PROVIDENCE, RI - PVD AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departing flight
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about T F Green International Airport
PVR
PUERTO VALLARTA, MX - PVR AIRPORT DETAILS
Ticket Counter Hours:
Monday - Sunday
Opens 180 minutes before first departing flight
Tickets for future travel may be purchased in the Southwest Airlines back office
from 12:00-4:00 p.m
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
No Airport Provided Wifi
No Dual Door Boarding
Learn more about Licenciado Gustavo Diaz Ordaz International Airport.
PWM
PORTLAND, ME - PWM AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
Arriving passengers can make a COVID-19 testing appointment through Promerica
Health's website. Learn more about testing locations and times here
Learn more about Portland International Jetport.
RDU
RALEIGH/DURHAM, NC - RDU AIRPORT DETAILS
Ticket Counter Hours:
Monday-Friday
Opens 120 minutes before first departure
Saturday-Sunday
Opens 120 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
Skycap Available
Airport Provided Wifi
No Dual Door Boarding
Learn more about Raleigh-Durham International Airport
RIC
RICHMOND, VA - RIC AIRPORT DETAILS
Ticket Counter Hours:
Monday - Sunday
Opens 90 minutes before first departing flight.
Amenities:
No Power Station
No Cruise Port
Mobile Passport
Skycap Available
Airport Provided Wifi
No Dual Door Boarding
Learn more about Richmond International Airport.
RNO
RENO/TAHOE, NV - RNO AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departing flight
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Reno-Tahoe International Airport
ROC
ROCHESTER, NY - ROC AIRPORT DETAILS
Ticket Counter Hours:
Monday - Sunday
Opens 90 minutes before first departing flight.
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Greater Rochester International Airport.
RSW
FORT MYERS, FL - RSW AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 120 minutes before first departure
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Southwest Florida International Airport
SAN
SAN DIEGO, CA - SAN AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 120 minutes before first departing flight
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
Skycap Available
Airport Provided Wifi
No Dual Door Boarding
Learn more about San Diego International Airport
SAT
SAN ANTONIO, TX - SAT AIRPORT DETAILS
Ticket Counter Hours:
Sunday-Friday
Opens 90 minutes before first departure
Saturday
Opens 120 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
Skycap Available
Airport Provided Wifi
No Dual Door Boarding
Learn more about San Antonio International Airport
SAV
SAVANNAH, GA - SAV AIRPORT DETAILS
Ticket Counter Hours:
90 minutes prior to first flight
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Savannah/Hilton Head International Airport
SBA
SANTA BARBARA, CA - SBA AIRPORT DETAILS
Ticket Counter Hours:
90 minutes prior to first flight
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Santa Barbara Airport
SDF
LOUISVILLE, KY - SDF AIRPORT DETAILS
Ticket Counter Hours:
Sunday-Friday
Opens at least 90 minutes before first departure
Saturday
Opens 120 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Louisville International Airport
SEA
SEATTLE/TACOMA, WA - SEA AIRPORT DETAILS
Ticket Counter Hours:
Monday - Sunday
Opens 120 minutes before first departure
Amenities:
Power Station Available
Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Seattle-Tacoma International Airport
SFO
SAN FRANCISCO, CA - SFO AIRPORT DETAILS
Ticket Counter Hours:
Monday-Saturday
Opens 90 minutes before first departure
Sunday
Opens 130 minutes before first departure
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
Passengers can make a COVID-19 testing appointment through CityHealth's website.
Learn more about testing locations and times here.
Learn more about San Francisco International Airport
SJC
SAN JOSE, CA - SJC AIRPORT DETAILS
Ticket Counter Hours:
Monday-Saturday
Airport opens 90 minutes before first departure
Sunday
Airport opens 90 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
Skycap Available
Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
Passengers can make a COVID-19 testing appointment through CityHealth's website.
Learn more about testing locations and times here.
Learn more about Mineta San Jose International Airport
SJD
CABO/LOS CABOS, BAJA CALIFORNIA SUR - SJD AIRPORT DETAILS
Ticket Counter Hours:
Monday - Sunday
Opens three hours prior to first departure.
Tickets for future travel may be purchased in the Southwest Airlines back office
from 10:00 a.m.-5:00 p.m.
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Los Cabos International Airport.
SJO
SAN JOSE, COSTA RICA - SJO AIRPORT DETAILS
Ticket Counter Hours:
Monday - Sunday
Opens three hours before first departing flight and closes one hour before last
departing flight
Tickets for future travel may be purchased in the Southwest Airlines office from
12:00-4:00 p.m
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
Temporary Restriction on Excess/Oversized Baggage for San Jose: Customers will
only be allowed to check two bags. Oversized bags (over 62 linear inches),
coolers/storage containers, and boxes will not be allowed.
Allowed SJO Checked Items 2 Over 62" NO Over 50 lbs. YES* Coolers/Storage
Containers NO Boxes NO
*All fees apply
Learn more about Juan Santamaria International Airport.
SJU
SAN JUAN, PR - SJU AIRPORT DETAILS
Ticket Counter Hours:
Monday - Sunday
Opens 90 minutes before first departing flight
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
San Juan flight departures: Customers departing from SJU must check in at least
three hours prior to your scheduled departure in order to allow time to pass
through security checkpoints.
Learn more about Luís Muñoz Marin International Airport.
SLC
SALT LAKE CITY, UT - SLC AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 120 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
Southwest is operating from The North Concourse, gates B17-B20. Wear comfortable
shoes for the 20-minute walk from the ticket counter to the departure gates.
Learn more about Salt Lake City International Airport
SMF
SACRAMENTO, CA - SMF AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
Dual Door Boarding
Airport Alert:
Passengers can make a COVID-19 testing appointment through CityHealth's website.
Learn more about testing locations and times here.
Learn more about Sacramento International Airport
SNA
ORANGE COUNTY, CA - SNA AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about John Wayne Airport
SRQ
SARASOTA, FL - SRQ AIRPORT DETAILS
Ticket Counter Hours:
90 minutes prior to first flight
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Sarasota-Bradenton International Airport
STL
ST. LOUIS, MO - STL AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about St. Louis Lambert International Airport
SYR
SYRACUSE, NY - SYR AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Syracuse Hancock International Airport
TPA
TAMPA BAY, FL - TPA AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 120 minutes before first departure
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Airport Alert:
Travel Advisory Alert: Customers traveling to Cuba must check in at least three
hours prior to your scheduled departure in order to allow time to pass through
security checkpoints.
TPA Departure: Effective immediately, plastic wrapped checked baggage is no
longer permitted.
Learn more about Tampa International Airport
Self-service check-in podiums are located on the south end of the Tampa Rental
Car Facility, prior to the walkway of the train entrance that shuttles
passengers to the terminal.
TUL
TULSA, OK - TUL AIRPORT DETAILS
Ticket Counter Hours:
Monday-Sunday
Opens 90 minutes before first departure
Amenities:
Power Station Available
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Tulsa International Airport
TUS
TUCSON, AZ - TUS AIRPORT DETAILS
Ticket Counter Hours:
Monday-Saturday
Opens 90 minutes before first departure
Sunday
Opens 120 minutes before first departure
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Service Animal Relief Area: Located on the lower level, outside of the baggage
claim area on the east side
Learn more about Tucson International Airport
VPS
DESTIN/FORT WALTON BEACH, FL - VPS AIRPORT DETAILS
Ticket Counter Hours:
120 minutes prior to first flight
Amenities:
No Power Station
No Cruise Port
Mobile Passport
No Skycap
Airport Provided Wifi
No Dual Door Boarding
Learn more about Destin - Fort Walton Beach Airport
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