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We Do Family
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Newsroom
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175th Anniversary
Health and Financial Wellness Stories




LET’S GET PERSONAL WITH PULSE!

Check out how you can manage your personal health and well-being with our
AI-powered app.
Learn more

How do you do health when we’re all different?


PUT YOUR HEALTH FIRST

HEALTHCHECK

Discover detailed insights into your current health to help improve your
lifestyle.

SYMPTOM CHECKER

Answer questions about your symptoms so our AI-powered chatbot can analyze your
condition and help you understand your symptom better.


GET TO KNOW YOUR BODY BETTER

WELLNESS GOALS

Fitness and lifestyle habits you can complete for better overall wellness.

FITNESS TRACKER

Connect your fitness devices to track your daily steps, calories, and much more!

MY FOOD JOURNAL

Track your food plan and become fit in a healthy and fun way.


PULSE FAQS

WHAT IS PULSE?



Pulse is Pru Life UK’s AI-powered health management app. It aims to empower its
users to take control of their wellbeing with tools like Healthcheck which gives
users a glimpse of their overall health, and Symptom Checker which allows them
to look into what they are currently feeling.

WHERE CAN PULSE BE DOWNLOADED?



Pulse can be downloaded for free through the Google Play Store or the Apple App
Store.

IS PULSE FREE TO DOWNLOAD?



Yes, Pulse is free to download.

I HAVE FORGOTTEN MY PASSWORD? HOW DO I UNLOCK MY ACCOUNT?



Please follow the steps below:

 * Click on 'Forgot Password'.

 * Type the email address registered in Pulse.

 * Wait for the temporary password in your registered email.

 * Log in using the temporary password.

 * Change the temporary password to your preferred password.

MY PULSE APP DOES NOT SEEM TO BE WORKING?



 * Ensure you have a stable internet connection.

 * Check Google Play Store or the Apple App Store for updates.

 * Restart your Pulse app and log in.

 * If the problem persists, restart your device. You may also need to uninstall
   and reinstall the app.

CAN I UPDATE MY PROFILE IN PULSE (GENDER, COUNTRY CODE, PHONE NUMBER, AND EMAIL
ADDRESS?)



For now, the following details – gender, country code, phone number, and email
address are not editable in Pulse. These fields will be editable soon.

WHAT ARE THE MINIMUM SYSTEM REQUIREMENTS TO DOWNLOAD PULSE?



For the best Pulse app experience, your device must be at least one mobile
operating system (OS) version lower from the current available version.

I AM UNABLE TO DOWNLOAD THE PULSE APP OR VIEW THE PULSE APP IN GOOGLE PLAY
STORE/APPLE APP STORE, WHAT SHOULD I DO?



Please change the region in Google Play Store or the Apple App Store to the
Philippines, then search Pulse.

For Apple App Store

 * Open the Apple App Store

 * Go to Account

 * Click Apple ID (email address)

 * Click Country/Region

 * Select Philippines

 

For Google Play Store

 * Open the Play Store app on your Android device.

 * Slide out the left menu and select Account.

 * Check the Country and profiles entry in the menu, if you have access to the
   country-switching option

 * Tap this Country category and select your new country.

 

If Pulse is still not searchable, please provide the following and send it to to
PRU Customer Action Team at contact.us@prulifeuk.com.ph.

 * Name

 * Email address

 * Date of Birth

 * Phone model

 * OS version

 * Screenshot of the error

MY TOUCH ID WAS NOT RECOGNIZED, WHAT CAN I DO ABOUT THIS ERROR?



Please check your mobile device fingerprint security and try again.


PULSE IT UP!

Celebrate Prudential's 175th anniversary with Pulse it Up!

Be one of the 175 winners of lifestyle e-vouchers or the grand winner of a brand
new iPhone 14 Pro!

Link your policy or update your contact info in PRU Services in Pulse to win
prizes.
Promo Period: May 15 - July 15, 2023

Earn raffle entries by:

Pulse App Activity
(regardless of no. of transacted policies)

No. of Raffles Entries

Update mobile number or e-mail address in Pulse

1 raffle entry

Download, register and link policy in Pulse

1 raffle entry

Raffles entries are automatically earned and monitored by PRU Life UK
representatives





Learn More

 

 




BUY PRODUCTS IN PULSE (LEARN MORE ABOUT PRODUCTS)

Buy online

PRUHEALTH PRIME – SELECT BREAST CANCER

The first breast cancer-specific life insurance product in the market with
bite-sized coverage made affordable and easy to apply for.


Pulse products

PRUSHIELD

A yearly renewable term insurance product that provides a Daily Hospital Income
Benefit to help the insured cover the cost of hospitalization due to injury or
illness and a lump sum benefit in case of the death of the insured.


Pulse products

PRUPERSONAL ACCIDENT

A yearly renewable packaged protection plan designed to cover injury or death
due to accident. Different packages are available to suit various ages and
occupations.


Pulse products

PRUWELLNESS

A comprehensive hospitalization product that provides daily cash benefits to
help cover the cost of hospitalization due to injury or illness, lump sum
benefit to cover cause of hospitalization due to dread disease, surgical expense
and the death of the life insured.






USE PULSE AND EARN POINTS FOR VOUCHERS

Easily earn points when you play games, answer quizzes and surveys.

PARTICIPATE IN SURVEYS ABOUT HEALTH, NUTRITION, FITNESS AND OVERALL WELLNESS

Accomplish surveys and get a chance to win points

ANSWER QUIZZES ABOUT INSURANCE, INVESTMENTS, SUBSCRIPTIONS AND MORE

Win points when you get all answers correct

PLAY MINI GAMES

Slice the apple, hit the pinata or shake the tree to earn points


PULSE LEGAL INFORMATION

TERMS AND CONDITIONS

By registering for the Pulse App you enter into an agreement with us as set out
in these terms and conditions.

Read the full Pulse Terms and Conditions

PRIVACY NOTICE

Your privacy and the security of your personal data is, and will always be, very
important to us. So, we want to transparently explain how and why we gather,
store, share and use your personal data.

Read the full Pulse Privacy Notice

Products
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Latest
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Support
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Legal
 * Corporate Governance
 * Disclaimer and intellectual rights
 * Privacy Policy
 * Report a Security Issue

About Us
 * Pru Life UK
 * Careers
 * Corporate Social Responsibility

Pru Life UK

9/F Uptown Place Tower 1

1 East 11th Drive, Uptown Bonifacio

Taguig City 1634

Philippines

Call: (632) 8887 5433

Email: contact.us@prulifeuk.com.ph

Pru Life UK and Prudential plc are not affiliated with Prudential Financial,
Inc., (a company whose principal place of business is in the United States of
America), Prudential Assurance Company Limited (a subsidiary of M&G plc, a
company incorporated in the United Kingdom), Philippine Prudential Life
Insurance Company, Prudentialife Plans, Inc. or Prudential Guarantee and
Assurance, Inc. (all Philippine-registered companies). Pru Life UK is a life
insurance company and is not engaged in the business of selling pre-need plans. 

 

Copyright © 2020 Pru Life UK. All rights reserved.

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