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Docusign eSignature Signing Process



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Decline To Sign an Envelope

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DECLINE TO SIGN AN ENVELOPE

Also in
Sign a Document with Docusign
Sign a Document with Docusign

Nov 21, 2024
2 min read
TagsProductDocusign eSignature
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DECLINE TO SIGN AN ENVELOPE

Learn how and when to decline to sign an envelope you review.

Here are some examples of when you might decline to sign an envelope:

 * You received an envelope meant for another person.
 * You’re signing an agreement, such as an apartment lease. Some of the terms
   you agreed to during your discussion with the leasing agent are missing or
   incorrect.
 * The envelope containing the on-boarding package for your new job is missing
   key documents.

When you decline to sign, it prevents you and all other envelope recipients from
signing. Before declining to sign an envelope, ask the envelope's sender a
question by posting a comment to the envelope. For details about asking and
answering questions, see the Use Comments to Ask and Answer Questions About a
Document topic. You can also reply to the email notification you received.

Note the following:

 * A sender can void an envelope as described in Void an Envelope.
 * A signer who is also the sender cannot Decline to Sign. Instead, they select
   Void Envelope.

To decline to sign:

 1. Open the email notification and select REVIEW DOCUMENT.
 2. In the upper right of the envelope, select OTHER ACTIONS and select Decline
    to Sign.
    
    
    
    
    
 3. Confirm that you understand that declining to sign voids the envelope not
    only for yourself, but also for all the other recipients of the envelope.
    Select CONTINUE.
    
    
    
    
    
 4. Provide a reason why you are declining to sign to the envelope sender. The
    envelope's sender may require you to provide a reason why you're declining.
    The text you enter is emailed to the sender and is recorded as part of the
    envelope history.
    
    
    
    
    
 5. After providing a reason why you are declining, select DECLINE TO SIGN.
    A message displays confirming that you declined and that the Sender has been
    notified.
    
    
    
    


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 * Other Signing Actions

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