www.microsoft.com Open in urlscan Pro
2600:1408:c400:783::356e  Public Scan

Form analysis
0 forms found in the DOM

Text Content

Trace Id is missing



Skip to main content
Microsoft
Trust Center
Trust Center
Trust Center
 * Home
 * Security
 * Privacy
    * Privacy Overview
    * Data management Data management
      * Data management overview
      * Data access
      * Data location
    * EU Data Boundary
    * GDPR
    * Resources

 * Compliance
    * Compliance Overview
    * Compliance Offerings
    * Regional and country compliance
    * Cloud Services Due Diligence Checklist
    * Accessibility

 * Products and services
 * Tools & Documentation
    * Compliance Offerings
    * Compliance Score
    * Audit reports
    * Data protection resources

 * More

 * 
 * 
 * 
 * All Microsoft
   
   
    * GLOBAL
      
      * Microsoft Security
      * Azure
      * Dynamics 365
      * Microsoft 365
      * Microsoft Teams
      * Windows 365
    * Tech & innovation Tech & innovation
      * Microsoft Cloud
      * AI
      * Azure Space
      * Mixed reality
      * Microsoft HoloLens
      * Microsoft Viva
      * Quantum computing
      * Sustainability
    * Industries Industries
      * Education
      * Automotive
      * Financial services
      * Government
      * Healthcare
      * Manufacturing
      * Retail
      * All industries
    * Partners Partners
      * Find a partner
      * Become a partner
      * Partner Network
      * Find an advertising partner
      * Become an advertising partner
      * Azure Marketplace
      * AppSource
    * Resources Resources
      * Blog
      * Microsoft Advertising
      * Developer Center
      * Documentation
      * Events
      * Licensing
      * Microsoft Learn
      * Microsoft Research
    * View Sitemap





DATA MANAGEMENT AT MICROSOFT






PROTECTING AND MANAGING YOUR CUSTOMER DATA

 * Your data is never shared
 * Your data if you leave
 * Data policy of Microsoft services
 * Data management resources
 * Additional resources

In page quick links
 * Your data is never shared
 * Your data if you leave
 * Data policy of Microsoft services
 * Data management resources
 * Additional resources


YOU OWN YOUR DATA

Microsoft will use your customer data only to provide the services we have
agreed upon, and for purposes that are compatible with providing those services.
We do not share your data with our advertiser-supported services, nor do we mine
it for marketing or advertising. If you leave the service, we take the necessary
steps to ensure the continued ownership of your data.1





WE DO NOT USE OR SHARE CUSTOMER DATA FOR ADVERTISING

We don’t share data with advertiser-supported services or mine it for marketing.
Our policy is backed by agreements and adoption of the international code of
practice for cloud privacy, ISO-IEC 27018.

Learn more



HOW WE USE DATA TO IMPROVE SERVICE


TROUBLESHOOTING

Troubleshooting for preventing, detecting, and repairing problems affecting
operations of services.




FEATURE IMPROVEMENT

Ongoing improvement of features including increasing reliability and protection
of services and data.




PERSONALIZED CUSTOMER EXPERIENCE

Data is used to provide personalized improvements and better customer
experiences.





WHAT HAPPENS TO YOUR DATA IF YOU LEAVE THE SERVICE

Microsoft is governed by strict standards and removes cloud customer data from
systems under our control, overwriting storage resources before reuse, and
purging or destroying decommissioned hardware.

Expand all | Collapse all


 * DATA RETENTION
   
   In our Microsoft Product Terms, , Microsoft contractually commits to specific
   processes when a customer leaves a cloud service or the subscription expires.
   This includes deleting customer data from systems under our control.
   
    * If you terminate a cloud subscription or it expires (except for free
      trials), Microsoft will store your customer data in a limited-function
      account for 90 days (the “retention period”) to give you time to extract
      the data or renew your subscription. During this period, Microsoft
      provides multiple notices, so you will be amply forewarned of the upcoming
      deletion of data.
   
    * After this 90-day retention period, Microsoft will disable the account and
      delete the customer data, including any cached or backup copies. For
      in-scope services, that deletion will occur within 90 days after the end
      of the retention period. (In-scope services are defined in the Data
      Processing Terms section of our Microsoft Product Terms.)
   
   When customer data is hosted in the multitenant environments of Microsoft
   business cloud services, we take careful measures to logically separate
   customer data. This helps prevent one customer’s data from leaking into that
   of another customer, which also helps to block any customer from accessing
   another customer’s deleted data.


 * DATA DELETION ON PHYSICAL STORAGE DEVICES
   
   If a disk drive used for storage suffers a hardware failure, it is securely
   erased or destroyed before Microsoft returns it to the manufacturer for
   replacement or repair. The data on the drive is completely overwritten to
   ensure the data cannot be recovered by any means.
   
   When such devices are decommissioned, they are purged or destroyed according
   to NIST 800-88 Guidelines for Media Sanitation.


DATA POLICY OF MICROSOFT SERVICES


AZURE DATA PROTECTION

“Data deletion” is discussed on page 21 in the Data Protection in Azure
document.

Download now



DYNAMICS 365 DATA ACCESS

Learn about data access in Dynamics 365.

Learn more



DATA MANAGEMENT RESOURCES


HOW MICROSOFT CATEGORIZES DATA

Learn more



WHERE YOUR DATA IS LOCATED

Learn more



WHO CAN ACCESS YOUR DATA

Learn more



LISTS OF SUBCONTRACTORS WHO HANDLE DATA

Learn more



RESPONDING TO GOVERNMENT REQUESTS

Learn more




ADDITIONAL RESOURCES


MICROSOFT PRIVACY STATEMENT

Learn about the personal data Microsoft processes, how we process it, and for
what purposes.

Learn more



MICROSOFT LICENSING TERMS

Licensing terms, conditions, and supplemental information for Microsoft Volume
Licensing programs.

Learn more



PRIVACY PROTECTIONS

Microsoft wins privacy protections for our customers.

Read the blog

[1] The information on this page does not apply to Bing Search Services or
Windows, except for the Microsoft Defender for Endpoint, Desktop Analytics
services and Windows diagnostic data processor configuration.



FOLLOW MICROSOFT

 * 
 * 
 * 


What's new
 * Surface Pro
 * Surface Laptop
 * Surface Laptop Studio 2
 * Surface Laptop Go 3
 * Microsoft Copilot
 * AI in Windows
 * Explore Microsoft products
 * Windows 11 apps

Microsoft Store
 * Account profile
 * Download Center
 * Microsoft Store support
 * Returns
 * Order tracking
 * Certified Refurbished
 * Microsoft Store Promise
 * Flexible Payments

Education
 * Microsoft in education
 * Devices for education
 * Microsoft Teams for Education
 * Microsoft 365 Education
 * How to buy for your school
 * Educator training and development
 * Deals for students and parents
 * Azure for students

Business
 * Microsoft Cloud
 * Microsoft Security
 * Dynamics 365
 * Microsoft 365
 * Microsoft Power Platform
 * Microsoft Teams
 * Microsoft 365 Copilot
 * Small Business

Developer & IT
 * Azure
 * Developer Center
 * Documentation
 * Microsoft Learn
 * Microsoft Tech Community
 * Azure Marketplace
 * AppSource
 * Visual Studio

Company
 * Careers
 * About Microsoft
 * Company news
 * Privacy at Microsoft
 * Investors
 * Diversity and inclusion
 * Accessibility
 * Sustainability

English (United States) Your Privacy Choices Opt-Out Icon Your Privacy Choices
Your Privacy Choices Opt-Out Icon Your Privacy Choices Consumer Health Privacy
 * Sitemap
 * Contact Microsoft
 * Privacy
 * Manage cookies
 * Terms of use
 * Trademarks
 * Safety & eco
 * Recycling
 * About our ads
 * © Microsoft 2024