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support.microsoft.com Open in urlscan Pro
72.247.224.165  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://support.office.com/en-us/article/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c...
Effective URL: https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c0...
Submission: On June 17 via manual from IN
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 15 IPs in 5 countries across 11 domains to perform 48 HTTP transactions. The main IP is 72.247.224.165, located in United States and belongs to AKAMAI-AS, US. The main domain is support.microsoft.com.
TLS certificate: Issued by Microsoft IT TLS CA 4 on January 30th 2020. Valid for: 2 years.
This is the only time support.microsoft.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 95.101.152.213 16625 (AKAMAI-AS)
19 72.247.224.165 16625 (AKAMAI-AS)
5 2a02:26f0:10:... 20940 (AKAMAI-ASN1)
1 2.16.186.27 20940 (AKAMAI-ASN1)
2 152.199.19.160 15133 (EDGECAST)
1 2a01:4a0:1338... 201011 (NETZBETRI...)
3 72.247.224.26 16625 (AKAMAI-AS)
3 2a02:26f0:10:... 20940 (AKAMAI-ASN1)
3 2a02:26f0:10c... 20940 (AKAMAI-ASN1)
1 20.190.129.17 8075 (MICROSOFT...)
5 40.77.226.250 8075 (MICROSOFT...)
1 137.116.203.35 8075 (MICROSOFT...)
1 40.90.22.183 8075 (MICROSOFT...)
1 2 52.142.114.2 8075 (MICROSOFT...)
1 1 2620:1ec:c11:... 8068 (MICROSOFT...)
1 52.114.128.43 8075 (MICROSOFT...)
48 15
1    95.101.152.213 (Ascension Island)

ASN16625 (AKAMAI-AS, US)
PTR: a95-101-152-213.deploy.static.akamaitechnologies.com
support.office.com
19    72.247.224.165 (United States)

ASN16625 (AKAMAI-AS, US)
PTR: a72-247-224-165.deploy.static.akamaitechnologies.com
support.microsoft.com
5    2a02:26f0:10:2a4::356e (Ascension Island)

ASN20940 (AKAMAI-ASN1, EU)
www.microsoft.com
1    2.16.186.27 (Ascension Island)

ASN20940 (AKAMAI-ASN1, EU)
PTR: a2-16-186-27.deploy.static.akamaitechnologies.com
statics-marketingsites-neu-ms-com.akamaized.net
2    152.199.19.160 (United States)

ASN15133 (EDGECAST, US)
az725175.vo.msecnd.net
ajax.aspnetcdn.com
1    2a01:4a0:1338:28::c38a:ff18 (Germany)

ASN201011 (NETZBETRIEB-GMBH, DE)
img-prod-cms-rt-microsoft-com.akamaized.net
3    72.247.224.26 (United States)

ASN16625 (AKAMAI-AS, US)
PTR: a72-247-224-26.deploy.static.akamaitechnologies.com
support.content.office.net
3    2a02:26f0:10:292::37 (Ascension Island)

ASN20940 (AKAMAI-ASN1, EU)
mem.gfx.ms
3    2a02:26f0:10c:39b::356e (Ascension Island)

ASN20940 (AKAMAI-ASN1, EU)
c.s-microsoft.com
1    20.190.129.17 (Dublin, Ireland)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
login.microsoftonline.com
5    40.77.226.250 (Dublin, Ireland)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
web.vortex.data.microsoft.com
1    137.116.203.35 (Amsterdam, Netherlands)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
dgps.support.microsoft.com
1    40.90.22.183 (San Jose, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
login.live.com
2    52.142.114.2 (Dublin, Ireland)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
c1.microsoft.com
1    2620:1ec:c11::200 (United States)

ASN8068 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
c.bing.com
1    52.114.128.43 (Des Moines, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US)
browser.pipe.aria.microsoft.com
Domain Requested by
19 support.microsoft.com support.microsoft.com
5 web.vortex.data.microsoft.com az725175.vo.msecnd.net
5 www.microsoft.com support.microsoft.com
www.microsoft.com
3 c.s-microsoft.com support.microsoft.com
3 mem.gfx.ms support.microsoft.com
mem.gfx.ms
3 support.content.office.net support.microsoft.com
2 c1.microsoft.com 1 redirects
1 browser.pipe.aria.microsoft.com support.microsoft.com
1 c.bing.com 1 redirects
1 login.live.com mem.gfx.ms
1 dgps.support.microsoft.com support.microsoft.com
1 login.microsoftonline.com support.microsoft.com
1 ajax.aspnetcdn.com support.microsoft.com
1 img-prod-cms-rt-microsoft-com.akamaized.net support.microsoft.com
1 az725175.vo.msecnd.net support.microsoft.com
1 statics-marketingsites-neu-ms-com.akamaized.net support.microsoft.com
1 support.office.com 1 redirects
48 17
Subject Issuer Validity Valid
support.microsoft.com
Microsoft IT TLS CA 4		 2020-01-30 -
2022-01-30		 2 years crt.sh
www.microsoft.com
Microsoft IT TLS CA 5		 2019-10-21 -
2021-10-21		 2 years crt.sh
a248.e.akamai.net
DigiCert Secure Site ECC CA-1		 2019-08-13 -
2020-08-12		 a year crt.sh
*.vo.msecnd.net
Microsoft IT TLS CA 2		 2020-03-18 -
2022-03-18		 2 years crt.sh
*.content.office.net
Microsoft IT TLS CA 5		 2019-11-22 -
2021-11-22		 2 years crt.sh
mem.gfx.ms
Microsoft IT TLS CA 2		 2020-01-06 -
2022-01-06		 2 years crt.sh
stamp2.login.microsoftonline.com
Microsoft IT TLS CA 1		 2020-05-11 -
2022-05-11		 2 years crt.sh
*.vortex.data.microsoft.com
Microsoft IT TLS CA 4		 2020-01-21 -
2022-01-21		 2 years crt.sh
dgps.support.microsoft.com
Microsoft IT TLS CA 2		 2020-04-03 -
2022-04-03		 2 years crt.sh
login.live.com
Microsoft IT TLS CA 1		 2019-11-05 -
2021-11-05		 2 years crt.sh
c.msn.com
Microsoft IT TLS CA 2		 2020-04-23 -
2022-04-23		 2 years crt.sh
*.events.data.microsoft.com
Microsoft IT TLS CA 1		 2020-05-07 -
2022-05-07		 2 years crt.sh

This page contains 4 frames:

Primary Page: https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
Frame ID: CE49B6A872E6D9E14B19C2E77A9888CC
Requests: 46 HTTP requests in this frame

Frame: https://login.microsoftonline.com/common/oauth2/authorize?response_mode=form_post&response_type=id_token+code&scope=openid&nonce=01800f33-e6a5-4824-bc33-e33e7e04b996.637280030555130564&state=https:%2f%2fsupport.microsoft.com%2fen-us%2fhome%2fbackgroundauth%3fprovider%3dAAD%26end%3dFalse&client_id=4b233688-031c-404b-9a80-a4f3f2351f90&redirect_uri=https:%2f%2fsupport.microsoft.com%2fauth%2fsignin&prompt=none
Frame ID: F9293B05B69FDDD4BBF25CDC56FC2ED8
Requests: 1 HTTP requests in this frame

Frame: https://login.live.com/me.srf?wa=wsignin1.0&wreply=https%3A%2F%2Fsupport.microsoft.com&uaid=1975c5ce-2292-4628-1d86-a58a31e2ec71&partnerId=smcconvergence
Frame ID: 8744574D6EC33457971BF037D235201A
Requests: 1 HTTP requests in this frame

Frame: https://www.microsoft.com/store/buy/cartcount
Frame ID: 47CCDE6F91A045DC7854A39EABB4D2FF
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page URL History Show full URLs

  1. https://support.office.com/en-us/article/unable-to-open-content-synced-in-a-onedrive-folder-on-an-exter... HTTP 301
    https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-extern... Page URL

Page Statistics

48
Requests

98 %
HTTPS

31 %
IPv6

11
Domains

17
Subdomains

15
IPs

5
Countries

558 kB
Transfer

1697 kB
Size

8
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.office.com/en-us/article/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929 HTTP 301
    https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 43
  • https://c1.microsoft.com/c.gif?DI=4050&did=1&t= HTTP 302
  • https://c.bing.com/c.gif?DI=4050&did=1&t=&CtsSyncId=5B04F8CB2550436A8519C7E4FD8644DC&RedC=c1.microsoft.com&MXFR=0862564A6B726C7D24F258A66F726AED HTTP 302
  • https://c1.microsoft.com/c.gif?DI=4050&did=1&t=&CtsSyncId=5B04F8CB2550436A8519C7E4FD8644DC&MUID=156C49790F8D6A2804B247950EE66BEF

48 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request Cookie set unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929
support.microsoft.com/en-us/office/
Redirect Chain
  • https://support.office.com/en-us/article/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929
  • https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
101 KB
22 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
72.247.224.165 , United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a72-247-224-165.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
e64876f40fa3e67d97ffbea755a67c9e28b40caab9e908fb6468d48b8fc17495
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Host
support.microsoft.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Sec-Fetch-Site
none
Sec-Fetch-Mode
navigate
Sec-Fetch-User
?1
Sec-Fetch-Dest
document
Accept-Encoding
gzip, deflate, br
Accept-Language
en-US
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Content-Type
text/html; charset=utf-8
Content-Encoding
gzip
Vary
Accept-Encoding
X-CorrelationId
b6425ccf-9e39-4791-bdf6-030c8d28391c
X-UserSessionId
b6425ccf-9e39-4791-bdf6-030c8d28391c
X-OfficeFE
OdcSupFrontEnd_IN_4
X-OfficeVersion
16.0.13015.37650
X-OfficeCluster
weu-zzz.odcsup.osi.office.net
P3P
CP="CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR"
X-Content-Type-Options
nosniff
Content-Length
21159
Expires
Wed, 17 Jun 2020 15:04:15 GMT
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Date
Wed, 17 Jun 2020 15:04:15 GMT
Connection
keep-alive
Set-Cookie
EXPID=0cc5e024-dda7-4743-b1e8-d4fb1e75a893; expires=Thu, 17-Jun-2021 15:04:15 GMT; path=/; secure; HttpOnly __RequestVerificationToken=O3vigcSlOXLf3SzAaGGTWF19Kl-J-PZrpkI9s658IzjSMWI4htoky2Q-HUZbyDaaakgiQ4HR9Omf5s_NrWF9_RinYQ4oPD7rh4V3vWgb0KU1; path=/; secure; HttpOnly AuthSess=fa7ade51-271c-40f3-bace-537e797279a8; domain=support.microsoft.com; path=/; samesite=none; secure; HttpOnly AADNonce=01800f33-e6a5-4824-bc33-e33e7e04b996.637280030555130564; domain=microsoft.com; path=/; samesite=none; secure; HttpOnly ak_bmsc=DBB195B0340A3B3DE0563E001AA6C8EB58DDDD5C393B0000EF30EA5EBF38184C~plCAiIsWYG2Qug6mbOhW1K0ksHX22lRiZqBT74Oh5uk5kHZP1B0E7i5CNY1xr2iPKFdqwK2KU1wJIWFaeefLW1yV0Gd8l1lp5dthADUeGbwGc5kMevk7H1cXNmk3l+BSF1alnjnKcDl2fbl90em+tnHi6k7vED7LZ/Zd+NxZOeejCTqnsJHMuc94yUOUcilJqN3/HHDanTqKqBVu59w6qk60a2jQ0U1R4hJPSBx3/kmaA=; expires=Wed, 17 Jun 2020 17:04:15 GMT; max-age=7200; path=/; domain=.microsoft.com; HttpOnly
Strict-Transport-Security
max-age=86400 ; includeSubDomains

Redirect headers

status
301
cache-control
private
content-type
text/html; charset=utf-8
location
https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
x-correlationid
198fc67c-72a1-463f-9162-4ed2a82e8a6a
x-usersessionid
198fc67c-72a1-463f-9162-4ed2a82e8a6a
x-officefe
OdcSupFrontEnd_IN_16
x-officeversion
16.0.13015.37650
x-officecluster
weu-zzz.odcsup.osi.office.net
p3p
CP="CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR"
x-content-type-options
nosniff
content-length
300
date
Wed, 17 Jun 2020 15:04:15 GMT
set-cookie
EXPID=c2f9f5ab-e4ea-4a4f-a050-0070e8815f34; expires=Thu, 17-Jun-2021 15:04:15 GMT; path=/; secure; HttpOnly
strict-transport-security
max-age=86400 ; includeSubDomains
css
support.microsoft.com/SocContent/ 		68 KB
12 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.microsoft.com/SocContent/css?v=GMq79l1pzZJQBd17gdxRRJRjVZzBrVPdUPed76u_uno1
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
72.247.224.165 , United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a72-247-224-165.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
5445fcdda71c432a95a2303cf449266a76314e7662ce82dc2cda5dd82219cfc0
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

X-CorrelationId
5baa4ae7-bedb-48d9-9b6f-c24d0d6b6907
Date
Wed, 17 Jun 2020 15:04:15 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
X-OfficeVersion
16.0.13015.37650
X-OfficeFE
OdcSupFrontEnd_IN_2
P3P
CP="CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR"
Connection
keep-alive
Content-Length
11896
Last-Modified
Wed, 17 Jun 2020 11:52:58 GMT
X-OfficeCluster
weu-zzz.odcsup.osi.office.net
X-UserSessionId
5baa4ae7-bedb-48d9-9b6f-c24d0d6b6907
Vary
Accept-Encoding
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Type
text/css; charset=utf-8
Cache-Control
public, max-age=1629
Expires
Wed, 17 Jun 2020 15:31:24 GMT
articleCss
support.microsoft.com/SocContent/ 		82 KB
13 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.microsoft.com/SocContent/articleCss?v=aBFZLXGYhA79YZmLlpMRa7d0SIFXwG3zZyftrGUyGqA1
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
72.247.224.165 , United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a72-247-224-165.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
6f660e35374256987cc419405857a223acfa6f059d526ad109aea4fa9b80e2b0
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 17 Jun 2020 15:04:15 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
X-OfficeVersion
16.0.13015.37650
X-OfficeFE
OdcSupFrontEnd_IN_5
P3P
CP="CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR"
Connection
keep-alive
Content-Length
12072
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Last-Modified
Wed, 17 Jun 2020 15:04:15 GMT
X-OfficeCluster
weu-zzz.odcsup.osi.office.net
X-UserSessionId
5508bee6-1dcc-4ac3-b182-3e19114f5fda
Vary
User-Agent,Accept-Encoding
Strict-Transport-Security
max-age=86400 ; includeSubDomains
Content-Type
text/css; charset=utf-8
X-CorrelationId
5508bee6-1dcc-4ac3-b182-3e19114f5fda
Expires
Wed, 17 Jun 2020 15:04:15 GMT
stickyFeedbackCss
support.microsoft.com/SocContent/ 		4 KB
2 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.microsoft.com/SocContent/stickyFeedbackCss?v=Og-U8EbIUGPv5NMddM4CxG3ignEi7OIRxOhTeZhvt2Y1
Requested by
Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_256_CBC
Server
72.247.224.165 , United States, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a72-247-224-165.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
d77345b68078710cd8a714be9883c195bf4068f080fc7b9391b4adcd2a1b4722
Security Headers
Name Value
Strict-Transport-Security max-age=86400 ; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Date
Wed, 17 Jun 2020 15:04:15 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
X-OfficeVersion
16.0.13015.37650
X-OfficeFE
OdcSupFrontEnd_IN_19
P3P
CP="CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR"
Connection
keep-alive
Content-Length
1187
Cache-Control
max-age=0, no-cache, no-store
Pragma
no-cache
Last-Modified
Wed, 17 Jun 2020 15:04:15 GMT
X-OfficeCluster
weu-zzz.odcsup.osi.office.net
X-UserSessionId
6a020311-a7e5-4eb4-86a9-e032b534abd1
Vary
User-Agent,Accept-Encoding
Strict-Transport-Security
max-age=86400 ; includeSubDomains
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x-ms-lease-status
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x-ms-lease-status
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x-ms-blob-type
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Date
Wed, 17 Jun 2020 15:04:15 GMT
Last-Modified
Mon, 24 Jul 2017 03:31:31 GMT
Server
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Content-MD5
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General
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https://support.microsoft.com/SocImages/SOC-Facebook.png
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Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
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TLS 1.2, ECDHE_RSA, AES_256_CBC
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Response headers

Date
Wed, 17 Jun 2020 15:04:15 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
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OdcSupFrontEnd_IN_18
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246
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Full URL
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Date
Wed, 17 Jun 2020 15:04:15 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
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gzip
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Host: support.microsoft.com
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Date
Wed, 17 Jun 2020 15:04:15 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
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Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
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gzip
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10 KB 		Script
General
Check archive.org
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https://mem.gfx.ms/meversion?partner=SMCConvergence&market=en-us&uhf=1
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Host: support.microsoft.com
URL: https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
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Strict-Transport-Security
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gzip
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Wed, 17 Jun 2020 15:04:15 GMT
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Wed, 17 Jun 2020 21:44:13 GMT
article
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18 KB 		Script
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General
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Download Go to
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t.js
web.vortex.data.microsoft.com/collect/v1/ 		45 B
407 B 		Script
General
Check archive.org
Download Go to
Full URL
https://web.vortex.data.microsoft.com/collect/v1/t.js?ver=%272.1%27&name=%27Ms.Webi.ContentUpdate%27&time=%272020-06-17T15%3A04%3A16.212Z%27&os=%27MacOS%27&appId=%27JS%3Asupport.office.com%27&-ver=%271.0%27&-impressionGuid=%278ca4c88a-16fd-44c8-8152-5c901be52c64%27&-pageName=%27office%27&-uri=%27https%3A%2F%2Fsupport.microsoft.com%2Fen-us%2Foffice%2Funable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929%3Fui%3Den-us%26rs%3Den-us%26ad%3Dus%27&-market=%27en-US%27&-pageTags=%27%7B%22metaTags%22%3A%7B%22stv%22%3A%221601301537650%22%2C%22asst%22%3A%22d38a7d5e-c099-4b72-8d84-3f62f2efc929%22%2C%22pagescope%22%3A%22o365ww%22%2C%22prdct%22%3A%22office.com%22%2C%22expid%22%3A%22P-E-55931-4-12%3BP-E-54614-C1-34%22%2C%22variationid%22%3A%22ECS%22%2C%22isAssistedHelpEnabled%22%3A%22False%22%2C%22isDeepLinkingEnabled%22%3A%22False%22%2C%22contentlang%22%3A%22en%22%2C%22ms.contentlang%22%3A%22en%22%2C%22ms.correlationId%22%3A%22b6425ccf-9e39-4791-bdf6-030c8d28391c%22%2C%22ms.lang%22%3A%22en%22%2C%22ms.loc%22%3A%22US%22%2C%22ms.ocpub.assetID%22%3A%22d38a7d5e-c099-4b72-8d84-3f62f2efc929%22%2C%22ms.pagetype%22%3A%22Article%22%2C%22ms.pltfrm%22%3A%22OCPub%22%2C%22ms.prod%22%3A%22Office%22%2C%22ms.sitesec%22%3A%22Support%22%2C%22ms.sitever%22%3A%221601301537650%22%2C%22ms.pagescope%22%3A%22o365ww%22%7D%7D%27&-pageHeight=2474&-vpHeight=1200&-vpWidth=1600&-behavior=280&-vScrollOffset=0&-hScrollOffset=0&-contentVer=%272.0%27&-content=%27%5B%7B%22cN%22%3A%22headerArea%22%2C%22cT%22%3A%22Area_coreuiArea%22%2C%22id%22%3A%22a1Body%22%2C%22sN%22%3A1%2C%22aN%22%3A%22Body%22%7D%2C%7B%22cN%22%3A%22headerRegion%22%2C%22cT%22%3A%22Region_coreui-region%22%2C%22id%22%3A%22r1a1%22%2C%22sN%22%3A1%2C%22aN%22%3A%22a1%22%7D%2C%7B%22cN%22%3A%22headerUniversalHeader%22%2C%22cT%22%3A%22Module_coreui-universalheader%22%2C%22id%22%3A%22m1r1a1%22%2C%22sN%22%3A1%2C%22aN%22%3A%22r1a1%22%7D%2C%7B%22cN%22%3A%22Universal%20Header_cont%22%2C%22cT%22%3A%22Container%22%2C%22id%22%3A%22c2m1r1a1%22%2C%22sN%22%3A2%2C%22aN%22%3A%22m1r1a1%22%7D%2C%7B%22cN%22%3A%22GlobalNav_Logo_cont%22%2C%22cT%22%3A%22Container%22%2C%22id%22%3A%22c3c2m1r1a1%22%2C%22sN%22%3A3%2C%22aN%22%3A%22c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22CatNav_Support_nav%22%2C%22id%22%3A%22n6c2m1r1a1%22%2C%22sN%22%3A6%2C%22aN%22%3A%22c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22Category%20nav_cont%22%2C%22cT%22%3A%22Container%22%2C%22id%22%3A%22c8c2m1r1a1%22%2C%22sN%22%3A8%2C%22aN%22%3A%22c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22CatNav_Microsoft%20365_nav%22%2C%22id%22%3A%22n2c8c2m1r1a1%22%2C%22sN%22%3A2%2C%22aN%22%3A%22c8c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22CatNav_Office_nav%22%2C%22id%22%3A%22n3c8c2m1r1a1%22%2C%22sN%22%3A3%2C%22aN%22%3A%22c8c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22CatNav_Windows_nav%22%2C%22id%22%3A%22n4c8c2m1r1a1%22%2C%22sN%22%3A4%2C%22aN%22%3A%22c8c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22CatNav_Surface_nav%22%2C%22id%22%3A%22n5c8c2m1r1a1%22%2C%22sN%22%3A5%2C%22aN%22%3A%22c8c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22CatNav_Xbox_nav%22%2C%22id%22%3A%22n6c8c2m1r1a1%22%2C%22sN%22%3A6%2C%22aN%22%3A%22c8c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22CatNav_Deals_nav%22%2C%22id%22%3A%22n7c8c2m1r1a1%22%2C%22sN%22%3A7%2C%22aN%22%3A%22c8c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22CatNav_cta_Buy%20Microsoft%20365_nav%22%2C%22id%22%3A%22n9c8c2m1r1a1%22%2C%22sN%22%3A9%2C%22aN%22%3A%22c8c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22Header%20actions_cont%22%2C%22cT%22%3A%22Container%22%2C%22id%22%3A%22c9c2m1r1a1%22%2C%22sN%22%3A9%2C%22aN%22%3A%22c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22GlobalNav_cont%22%2C%22cT%22%3A%22Container%22%2C%22id%22%3A%22c1c9c2m1r1a1%22%2C%22sN%22%3A1%2C%22aN%22%3A%22c9c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22GlobalNav_More_nonnav%22%2C%22id%22%3A%22nn1c1c9c2m1r1a1%22%2C%22sN%22%3A1%2C%22aN%22%3A%22c1c9c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22GlobalNav_Search_cont%22%2C%22cT%22%3A%22Container%22%2C%22id%22%3A%22c3c1c9c2m1r1a1%22%2C%22sN%22%3A3%2C%22aN%22%3A%22c1c9c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22GlobalNav_Cart_nav%22%2C%22bhvr%22%3A82%2C%22id%22%3A%22n5c1c9c2m1r1a1%22%2C%22sN%22%3A5%2C%22aN%22%3A%22c1c9c2m1r1a1%22%7D%2C%7B%22cN%22%3A%22GlobalNav_Account_cont%22%2C%22cT%22%3A%22Container%22%2C%22id%22%3A%22c6c1c9c2m1r1a1%22%2C%22sN%22%3A6%2C%22aN%22%3A%22c1c9c2m1r1a1%22%7D%2C%7B%22contentId%22%3A%22topNav%22%2C%22areaName%22%3A%22topnav%22%2C%22contentName%22%3A%22Office%20support%5Cn%20%5CnProducts%20%5Cn%20%5CnDevices%20%5Cn%20%5CnWhat%27s%20new%5Cn%20%5CnInstall%20Office%5Cn%20%5CnAccount%20%26%20billing%5Cn%20%5CnTemplates%5Cn%20%5CnMore%20support%20%22%7D%2C%7B%22contentId%22%3A%22MNU_OFFICE%22%2C%22areaName%22%3A%22topnav%22%2C%22slotNumber%22%3A%22100%22%2C%22contentName%22%3A%22MNU_OFFICE%22%7D%2C%7B%22contentId%22%3A%22SUBMNU_PRODUCTS%22%2C%22areaName%22%3A%22topnav%22%2C%22slotNumber%22%3A%22200%22%2C%22contentName%22%3A%22SUBMNU_PRODUCTS%22%2C%22bhvr%22%3A%22EXPAND%22%7D%2C%7B%22contentId%22%3A%22SUBMNU_DEVICES%22%2C%22areaName%22%3A%22topnav%22%2C%22slotNumber%22%3A%22300%22%2C%22contentName%22%3A%22SUBMNU_DEVI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Requested by
Host: az725175.vo.msecnd.net
URL: https://az725175.vo.msecnd.net/scripts/jsll-4.2.9.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
40.77.226.250 Dublin, Ireland, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK, US),
Reverse DNS
Software
/
Resource Hash
c9a4dd7b50eeb82a90457cb58ab085c427494828b3c8c8b5649c6c51b3c65175
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://support.microsoft.com/en-us/office/unable-to-open-content-synced-in-a-onedrive-folder-on-an-external-drive-d38a7d5e-c099-4b72-8d84-3f62f2efc929?ui=en-us&rs=en-us&ad=us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

Pragma
no-cache
Date
Wed, 17 Jun 2020 15:04:16 GMT
X-Content-Type-Options
nosniff
P3P
CP="ALL IND DSP COR ADM CONo CUR CUSo IVAo IVDo PSA PSD TAI TELo OUR SAMo CNT COM INT NAV ONL PHY PRE PUR UNI"
Cache-Control
no-cache, no-store
MS-CV
OBkK0avLzESB7vJWidDH9A.0
Content-Type
application/javascript
Content-Length
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0
/
browser.pipe.aria.microsoft.com/Collector/3.0/ 		0
0
/
browser.pipe.aria.microsoft.com/Collector/3.0/ 		0
397 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://browser.pipe.aria.microsoft.com/Collector/3.0/?qsp=true&content-type=application%2Fbond-compact-binary&client-id=NO_AUTH&sdk-version=AWT-Web-CJS-1.2.2&x-apikey=d79e824386c4441cb8c1d4ae15690526-bd443309-5494-444a-aba9-0af9eef99f84-7360
Requested by
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Reverse DNS
Software
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Request headers

Referer
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User-Agent
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Response headers

Date
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Server
Microsoft-HTTPAPI/2.0
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480
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POST
Content-Type
application/json
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*
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kill-tokens, kill-duration-seconds, time-delta-millis
Access-Control-Allow-Headers
Accept, Content-Type, Content-Encoding, Client-Id
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Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
browser.pipe.aria.microsoft.com
URL
https://browser.pipe.aria.microsoft.com/Collector/3.0/?qsp=true&content-type=application%2Fbond-compact-binary&client-id=NO_AUTH&sdk-version=AWT-Web-CJS-1.2.2&x-apikey=d79e824386c4441cb8c1d4ae15690526-bd443309-5494-444a-aba9-0af9eef99f84-7360

Verdicts & Comments Add Verdict or Comment

46 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onformdata object| onpointerrawupdate number| varSegmentation number| varClickTracking number| varCustomerTracking object| varCustomerCookies number| varAutoFirePV string| Route string| Ctrl object| OOGlobal object| awa string| behaviorKey function| $ function| jQuery function| getParameterByName function| ClientNavSearch function| ButtonAction object| AwaBiLog object| BiLog object| occe number| maximumScrollDepth object| $scrollWindow string| $ocGuided undefined| ocpubStep undefined| FireStepEvent undefined| imgSwap undefined| igwNewScreen undefined| switchCustomerType undefined| displayAccountPrep undefined| ocAutoHeight undefined| elemPush object| jQuery19109826672051382279 object| trainingLinks function| hideTrainingLinks object| guidedWalkthroughContents function| hideGuidedWalkthroughContents object| MSA object| MeControl function| MeControlDefine function| MeControlImport function| CopyTableData object| angular object| OfficeBrowserFeedback function| countDown object| onShellReadyToLoad object| msCommonShell

8 Cookies

Domain/Path Name / Value
.microsoft.com/ Name: ak_bmsc
Value: DBB195B0340A3B3DE0563E001AA6C8EB58DDDD5C393B0000EF30EA5EBF38184C~plLmi9QC/5FJhDxuHdy1/zzRXLeIwyRhpF1FMnzWShNMNjUiEqtlFscR7maUS6+L6fvzEuG/mt4YSme+Vlcse9axX+HuFallYTqo12TfHf+tBL9g3L+50LMgnhUI79yvr3504cSwDybAvKfPUwE0j+XRVX7pMpCtiKFKDdqE+PLvImf8UVjFYVKJViLgcOuxUjJrRU/tJ/JbnTQlDje28WWKob3xgWdeEppXYLyd1qhy3clGJKEHW+CLQoGDIBzm5x
support.microsoft.com/ Name: MSFPC
Value: GUID=d03bafdc87f745f682aa38d4e49caf0b&HASH=d03b&LV=202006&V=4&LU=1592406256188
.microsoft.com/ Name: MS0
Value: 4e06008819e344f5905ce84dc140a63a
.microsoft.com/ Name: AADNonce
Value: 01800f33-e6a5-4824-bc33-e33e7e04b996.637280030555130564
.microsoft.com/ Name: MC1
Value: GUID=d03bafdc87f745f682aa38d4e49caf0b&HASH=d03b&LV=202006&V=4&LU=1592406256188
.support.microsoft.com/ Name: AuthSess
Value: fa7ade51-271c-40f3-bace-537e797279a8
support.microsoft.com/ Name: __RequestVerificationToken
Value: O3vigcSlOXLf3SzAaGGTWF19Kl-J-PZrpkI9s658IzjSMWI4htoky2Q-HUZbyDaaakgiQ4HR9Omf5s_NrWF9_RinYQ4oPD7rh4V3vWgb0KU1
support.microsoft.com/ Name: EXPID
Value: 0cc5e024-dda7-4743-b1e8-d4fb1e75a893

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=86400 ; includeSubDomains
X-Content-Type-Options nosniff

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

ajax.aspnetcdn.com
az725175.vo.msecnd.net
browser.pipe.aria.microsoft.com
c.bing.com
c.s-microsoft.com
c1.microsoft.com
dgps.support.microsoft.com
img-prod-cms-rt-microsoft-com.akamaized.net
login.live.com
login.microsoftonline.com
mem.gfx.ms
statics-marketingsites-neu-ms-com.akamaized.net
support.content.office.net
support.microsoft.com
support.office.com
web.vortex.data.microsoft.com
www.microsoft.com
browser.pipe.aria.microsoft.com
137.116.203.35
152.199.19.160
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