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AVAILABLE COURSES

THE NETWORK FOR THE MOST CONNECTED COHORT IN PUBLIC SAFETY

Fire, law, dispatch, and emergency management are all critical to our nation's
public safety. EMS, though, is unique among them. EMS serves as the lynchpin,
connecting those in the field to critical care in the hospital. EMS, too,
embraces technology to directly and positively impact their patients. That
technology requires connectivity, and there is no better network for that than
FirstNet. Let's dive into three stories about how EMS saves lives with the help
of technology.  

Objectives:

-What is FirstNet 

-How can FirstNet help you save lives

-How can the response operations group ensure your connectivity

Note: Continuing education credit is not offered for this course.











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BRIDGING THE GAP–OPS AND ADMIN WORKING TOGETHER–ON DEMAND

Using case studies from the Philadelphia Fire Department, this presentation will
explore the synergy achieved by a close working relationship between operations
and administration in an EMS system. We will explore the process by which a
disconnected relationship between these task groups presents a barrier to
success and quality improvement in a large EMS system. Operation Allies Welcome
can be characterized as a months-long MCI in which Philadelphia EMS assisted
with medical care for 29,713 refugees on over 300 flights. This operation
required "all hands on deck" and was only successful through strong inter- and
intra-department collaboration. This strengthened relationship within PFD EMS
led to an innovate overdose tracking system which utilizes administrative data
and real-time feedback from operations officers to identify overdose spikes and
offer immediate harm reduction services in small target areas within the city.
We are together stronger than the sum of our parts.
Learning Objectives:

Upon completion, participants will be able to analyze the current disconnect
that often exists between administration and operations in EMS, and the impact
it has on our EMS systems.
Upon completion, participants will be able to evaluate the effect of bridging
this gap through a specific and data-driven case study arising from PFD’s
overdose response initiative and tracker development.
Upon completion, participants will be able to improve their own EMS system's
collaboration between operations and administration from a goal-oriented
mindset.





EMS World Expo 2023 On Demand
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POISONED APPLES—HOW TO MANAGE TOXIC EMPLOYEES—ON DEMAND

Shiny on the outside, not so nice on the inside. Toxic personnel has the
potential to devastate an agency. They hurt morale, sabotage attempts at change,
and can be notoriously difficult to get rid of. This is especially true if they
are high performers, popular, or deeply ingrained in the pre-existing culture.
They are also highly contagious -- the longer they go unaddressed, the more
personnel they can pull to them. This presentation will look at different types
of problem employees, how to recognize them and why they happen in the first
place. Is it just who they are, is it the result of stress or burnout, or is it
a reflection of the leadership? When it comes to the health of your agency, it's
crucial to recognize them early, discover the root cause, and address them in a
fair and equitable manner. We will discuss tips on writing effective briefs that
address behavior, using evaluations effectively, and how to structure
improvement plans or to apply discipline appropriately.

**This topic ties in with recruitment/retention and speaks to agency culture as
well. This is good for incoming managers.**
Learning Objectives:

Describe toxic behavior in the workplace.
Identify strategies to curtail negative interpersonal behavior.
Evaluate underlying causes for toxic behavior.







EMS World Expo 2023 On Demand
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WE CAN'T PUNISH OUR WAY TO BETTER QUALITY—ON DEMAND

Historically, organizations have followed the "name, blame, and train" model of
quality improvement, and yet, we continue to be plagued by substandard patient
outcomes. Our investigations have focused on our people rather than the systems
in which they operate, and our people became the broken part that needed to be
fixed. Resilient systems are built to withstand inevitable human error, not to
prevent it or punish for it. In this discussion, we will use real case examples
to understand why a systems-based approach is better for the people we lead and
the patients that we care for.
Learning Objectives:

Upon completion, the participants will be able to describe why punishment for
simple human error is counterproductive to quality improvement.
Upon completion, the participants will understand several ways in which system
factors contribute to human errors.
Upon completion, the participants will be able to describe how system resilience
in patient safety relies on expecting rather than preventing human error.







EMS World Expo 2023 On Demand
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SIGN HERE: A PRACTITIONER’S GUIDE TO PATIENT REFUSALS—ON DEMAND

The most critical clinical decision a provider can make is not at the
devastating car wreck or the witnessed cardiac arrest; it’s during a patient’s
refusal of care and transport, the most common incident encountered by most
responders. How are you managing refusals on scene? Does your service use
provider-initiated refusals or alternative transport destinations? Can your
refusal documentation stand up in a court of law? Nick, an EMS Division Chief
with over two decades of emergency response and quality assurance experience,
and Samantha, an attorney for one of the largest hospital-based EMS systems in
the Southeast, examine the clinical, legal, ethical and operational implications
of patient refusals. Providers, administrators, and educators will benefit from
this practical and interactive street-level approach to managing and documenting
patient refusals. Nick and Samantha discuss a consistent method that enhances
clinical judgment and acts as a checklist for legally compliant documentation.
Using actual incidents and reported legal cases, Nick and Samantha offer tips
and tricks for responders to protect themselves and their services from legal
liability.
Learning Objectives:

Examine the clinical, legal, ethical and operational issues associated with
patient refusals.
Analyze the legal impact of provider-initiated refusals and alternative
transport destinations.
Demonstrate the role of documentation in reducing legal liability for patient
refusals and use the CURED mnemonic for more effective charting.





EMS World Expo 2023 On Demand
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THE LAW AND YOU: WHAT YOU NEED TO KNOW—ON DEMAND

In this entertaining and informative session, Mr. Nagorka will take you through
the world of the law and will show how it applies to you in your everyday
practice.
Learning Objectives:

Recognize the difference between the civil and the criminal systems.
Gain an understanding of how the standard of care evolves and changes.
Learn how to talk more effectively with lawyers and their staff.



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MANAGING TRAUMATIC STRESS TO BUILD A MENTALLY RESILIENT WORKFORCE—ON DEMAND

The nature of work Emergency Medical Services (EMS) responders face day to day
is widely acknowledged to be stressful and has the potential to affect an
individual’s mental health (Anwar et al, 2019). This persistent occupational
stress can result in a variety of mental health conditions, such as depression,
anxiety, Post Traumatic Stress Disorder (PTSD) and can be a factor in suicide
(Kings College London, 2020). It is imperative that EMS organisational leaders
not only understand the risks but are well equipped to support responders at the
earliest opportunity in line with best practice. The wellbeing of responders has
a direct correlation with the quality of care they deliver to patients (Meadley
et al, 2020).
There is a wide variation of support systems being utilised across different EMS
providers. Unfortunately some are antiquated and no longer follow the latest
evidence whilst some providers negate their moral and legal responsibility to
support their responders. The use of an evidenced based peer support system as
opposed to a managerial led programme will encourage individuals to access
support independently, provide a cost-effective solution and should be
relatively easy to implement (Lawn et al, 2020. Smith et al, 2022).
Learning Objectives:

Describe the psychological effects of type 1 and type 2 trauma as well as moral
injury, recognise the early signs of mental health deterioration and react
appropriately.
Define positive effects of having a robust peer support programme in place and
understand how to implement such a tool, including supporting and equipping
first-line managers/leaders.
Demonstrate how to approach support in a holistic manner and be able to identify
the elements of support which should be prioritised.






EMS World Expo 2023 On Demand
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A CONSPIRACY! HOW HIDDEN CURRICULUM AND BIAS MAY BE AFFECTING OUR EMS
LEARNERS—ON DEMAND

Did you hear, racial minorities and women are less likely to be represented as
EMS providers in textbook imagery than white men?1
Do you ever feel the standard EMS curriculum is inadequate for topics related to
LGBTQ and Black, Indigenous, and People of Color patients? Do you ever insert
discussions or topics into courses that you feel are pressing or relevant?
Could the practical scenarios and context we provide our students affect the
bias of our learners?2-3 Does that bias transfer to their patients?4
Come explore how the topics we include and omit in our courses may be affecting
our learners’ beliefs and what you can do to mitigate this phenomenon in your
classroom.
Learning Objectives:

• be able to define and describe bias in education.
• be able to identify areas of potential bias in their educational setting.
• establish multiple bias-centered action items for their teaching practice.





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DON’T SLEEP ON IT: LEGAL AND CLINICAL RISKS OF FATIGUE IN EMS—ON DEMAND

Fatigue-related incidents are a significant liability risk to providers and
their agencies. Nick, the EMS Division Chief for one of the largest county-based
ALS first response agencies in Georgia, and Samantha, an attorney for one of the
largest hospital-based EMS systems in the Southeast, examine the legal and
clinical risks of fatigue-related events. Using actual incidents and reported
legal cases, Nick and Samantha offer tips and tricks for providers,
administrators, and educators to recognize and mitigate fatigue-related risks.
Learning Objectives:

Identify and discuss areas of potential fatigue-related liability for EMS
providers.
Describe characteristics of successful fatigue management programs.
Demonstrate practical strategies for integrating fatigue management into
departmental training and operations to allow providers and administrators to
recognize and mitigate fatigue-related risks.





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HOW TECHNOLOGY & DATA CAN HELP PREVENT INJURIES IN FIRST RESPONDERS—ON DEMAND

In the U.S., more than 1 million firefighters who work tirelessly keeping our
communities safe. Firefighting is one of the most physically demanding
occupations in our country, requiring these professionals to maintain a high
level of fitness for more than 20 years before being eligible for retirement. To
illustrate this point, 44 percent of all firefighters suffer sprains or strains
while on duty (Paete et al J Occ Med Tox 2007). Firefighters have the highest
injury rates of all U.S. occupations with 8.5 injuries per 100
full-time-equivalent (FTE) workers (Reichard et al Am J Ind Med 2010).

The movement patterns that put physically active personnel at risk for
preventable MSK injuries can be assessed in baseline physicals (Nessler et al
Cur Rev Musculoskelet Med 2017) to enable institutions to develop better
programming based on those individual variances. During this presentation, Dr.
Nessler will present the latest research on musculoskeletal injuries in
firefighters and how, by leveraging technology and mass data, we can develop
much more comprehensive programs to truly impact musculoskeletal injuries.
Learning Objectives:

Participants will have a good understanding of all the latest research related
to musculoskeletal injuries in first responders
Participants will gain an appreciation for all the intrinsic factors that
increase risk for musculoskeletal injuries
Participants will understand how mass data can be leveraged to create a more
comprehensive program to address the complexity of musculoskeletal injuries





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MINDSET OVER MATTER—ON DEMAND

“Mindset Over Matter” is a first-hand tale on why a paramedic decided to leave
her life in EMS behind and take on the most physically challenging trail in the
United States! Amanda made a decision that without a doubt changed how she saw
people, how she viewed the world, and how she understood herself. With seemingly
little warning, Amanda tendered her resignation as a Paramedic-Lieutenant for a
911 EMS service and left EMS. Three months later her dad dropped her off in
Georgia, alone, with one goal: Thru hike the entire Appalachian Trail. With
twenty-five pounds of only the essentials in her backpack, the thirty-three year
old paramedic traded shift work for seven and a half months of living in the
woods and hiking nearly twenty two hundred miles. She endured harsh weather, a
regional drought, rugged terrain, and so much more on a journey that evolved her
in ways she could not have ever imagined. After deciding to return to EMS,
Amanda now brings her story to fellow providers in hopes to help them strengthen
their resiliency, re-direct their mind during trying times, and to look at their
life with an improved perspective.
Learning Objectives:

Upon completion, participant will be able to recognize the signs and symptoms of
burn out within the EMS field.
Upon completion, the participant will be able to understand when it is time to
act on these signs and symptoms to cope with burnout or make a change.
Upon completion, the participant will be able to utilize mental techniques and
strategies to not only handle burnout, but day to day difficulties that arise in
their life.





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RESUSCITATION LEAD, FOLLOW, OR SERVE AS AN EXAMPLE OF WHAT (NOT) TO DO—ON DEMAND

The AHA establishes BLS and ALS treatment guidelines based on the strongest
evidence available. Because their guidelines need to be broadly applicable the
guideline writing committees take a very conservative approach to changes in
response to available literature. BUT, from where does the evidence and
literature emerge? It comes from systems that do not necessarily follow the
guidelines. That is correct, systems violate the AHA guidelines. This is
necessary for the evolution of resuscitation. This talk will describe the
approach to the establishment of a resuscitation program custom tailored to fit
the needs of a large urban fire based EMS system. We will discuss the QA/QI
requirements, regulatory hurdles, and education need to establish best practices
for the local environment.
Learning Objectives:

Discuss the implications of diverting from AHA Resuscitation Guidelines
Discuss issues such as National Registry and state regulator considerations
Discuss the inclusion of research into the clinical practice of EMS





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DEEP DIVE—KETAMINE: OLD DRUG, NEW USES, NEW CONCERNS—ON DEMAND

3:00-3:05 Moderator-Michael Dailey | Overview & Introduction
3:05-3:20 Speaker-Kristopher Thompson | The Continuum of Ketamine from Analgesia
to Dissociation
3:20-3:35 Speaker-Michael Bernhardt |History of Ketamine (12 min) and German
Indications and Use of the Medication (3 min)
3:35-3:50 Speaker-Eric Jaeger |Reducing the Risks Associated with Physical and
Chemical Restraint
3:50-4:05 Speaker-JayTee Barbour | Ketamine for Rapid Sedation of Agitated
Delirious Patients – Is there a downside?
4:05-4:20 Speaker-Brooke Burton |Quality improvement and data perspective of
managing cases with Ketamine
4:20-4:35 Speaker-Brooke Burton |A Team Approach to Catecholamine Surge: Are
traditional ketamine administration methods killing people?
4:35-4:50 Speaker-Doug Wolfberg |When do Clinical Errors and Protocol Deviations
go from Negligence to Crime?
4:50-5:15 Panel |Q&A/Discussion




EMS World Expo 2023 On Demand
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INSTRUCTION FOR BRILLIANT DOCUMENTATION—ON DEMAND

Documentation is the single most common procedure in EMS. Poor documentation
contributes to adverse legal outcomes, clinical errors and can hinder, or even
end, the career of an individual EMT. There’s not much instructional time in our
initial training to develop good documentation skills. With so much riding on
this skill, it's a shame that we don't train for excellence. This workshop takes
a fresh look at teaching students what to write and how to write it. No need to
become an English teacher, or revamp an existing training program, instructors
will learn how to add as much as 5 hours of documentation instruction without
changing their current syllabus. During this highly interactive workshop
instructors will investigate classroom practices that turn experience in the
field into words on a PCR.
Learning Objectives:

Discover methods to incorporate documentation instruction into their existing
training program.
Participants will encounter instructional methods that help students translate
field experiences into effective, clinically appropriate writing.
Participants will examine effective Q/A practices including self assessment and
external Q/A Explore common free tools for effective writing





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ADVANCED COMMUNITY PARAMEDICINE TEAM BUILDING-DIVERSIFYING YOUR PRACTITIONERS—ON
DEMAND


Although Mobile Integrated Health-Community Paramedicine has been practiced for
many years, few communities have a robust portfolio of programs like
Crawfordsville, IN. In their endeavor to address healthcare issues and gaps in
their communities, Crawfordsville, IN implemented numerous MIH-CP programs
including chronic disease management, maternal and infant health program, an
overdose response program, aimed at protecting all citizens cradle to grave.
These programs have marked their success through collaboration between
multi-faceted partnerships, but most recently through the integration of
non-traditional roles within their paramedicine programs.

In this presentation, you will hear from experts in nursing, social work, public
health, and how they expanded their roles alongside community paramedics using a
comprehensive approach to patient care. Featured with stories of how the
addition of these personnel helped bridge gaps within care through education,
access to services, and program evaluation to reach holistic care.
Learning Objectives:

Identify ways to implement social work and nursing into non-traditional
settings.
Define and summarize several challenges and strengths of multisystem MIH-CP
programs.
Consider the community needs and match program components to those needs.





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COMMUNITY PARAMEDICINE: AN APPROACH TO PEOPLE'S SOCIAL DETERMINANTS OF HEALTH
VS. THE TRADITIONAL CLINICAL APPROACH—ON DEMAND



Healthcare disparities exist in all genders, ages, races, ethnicities, and
sexual orientations. Treating patients like checklists has created a systemic
loss of respect for healthcare professionals. Community paramedicine programs
create a unique opportunity to approach community medicine by focusing on social
determinants of health, that impact a patient's overall well-being and ability
to self-navigate their personal goal, as well as healthcare goals, that are
important to them. Giving a patient the ability to feel in control of their
lives in critical moments, is a new gift we can deliver to our communities.
Learning Objectives:

Upon completion, participants will be able to define social determinants of
health and give examples.
Upon completion, participants will be able to discuss existing health
disparities in the United States, and further discuss ways to help patients and
communities overcome them.
Upon completion, the participant will be able to evaluate the pros and cons of
traditional clinical healthcare approaches and those of social determinants of
health.





EMS World Expo 2023 On Demand
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ARE YOU WITH ME? MANAGING EMS STUDENT BIAS TO IMPROVE HEALTH EQUITY—ON DEMAND

Understanding how bias develops in all of us can lead to the possibility of
managing student perceptions as they prepare for an EMS career. Introducing
topics of stereotype and racism is a difficult but necessary challenge in the
EMS classroom, and we'll discuss how this can be accomplished to the benefit of
patient care.
Learning Objectives:

Explain how and why bias is considered an inherent human trait.
Discuss how managing bias through reflection and action can lead to improved
learning outcomes.
Identify at least two learning activities that can be used in the classroom to
surface bias.




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IMPLEMENTING AN EVIDENCE-BASED WELLNESS PROGRAM FOR EMS PROFESSIONALS—ON DEMAND

The Goal of Public Safety is to support, “A secure and resilient nation with
capabilities required across the whole community to prevent, protect against,
mitigate, respond to, and recover from the threats and hazards that pose the
greatest risk (Department of Homeland Security, 2022).” A critical component of
the public safety infrastructure is the people. With the rising trends in
posttraumatic stress, anxiety and depression facing the population, many
departments are turning towards implementation of robust wellness programs in
which to address these issues.
But implementing a wellness program is not a simple task. Often, individuals are
tasked with implementing a program with little to no background in complex
issues that would be addressed through a comprehensive wellness program. Passion
for the subject can only take an individual so far, and sustained efforts
require an evidence- based framework in which to implement, intervene, and
demonstrate effectiveness of the wellness program for the public safety
organization.
This presentation will review the steps in implementing an evidence-based
wellness program that will be tailored towards the needs of the emergency
medical professional population, provide solutions that apply across all public
safety professions, and address the opportunities and challenges inherent in
implementing wellness programs.
Learning Objectives:

Upon completion of this session, participants will be able to describe an
evidenced based framework for implementation of first responder wellness
programs
Upon completion of this session, participants will be able to discuss lessons
learned and best practices from national wellness program efforts
Upon completion of this program, participants will be able to utilize tools to
develop targeted interventions for their specific populations.






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WAKE UP I AM TIRED!—ON DEMAND

Sleep deprivation may just be the root of all evils when it comes to the safety
of our personnel. Various studies have proven that sleep fatigue causes heart
attacks, vehicle crashes, depression, cancer, and other diseases. Emergency
service personnel live a life in their career sleep deprived. Join Dr. Lindsey
as he discusses the issues surrounding sleep fatigue and the various options of
dealing with this issue.
Learning Objectives:

Discuss the issues surrounding sleep deprivation.
Discuss the negative outcomes of sleep deprivation.
Explain the alternative choices to reduce sleep fatigue.




EMS World Expo 2023 On Demand
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TIME IS BRAIN: THE FUTURE OF STROKE RESPONSE VIA MOBILE STROKE UNITS—ON DEMAND

Stroke, for decades, has been a leading cause of both death and adult disability
worldwide. The often-repeated adage for stroke recognition and treatment is,
“Time is brain.” For every minute a patient suffers a stroke they can lose 2
million brain cells and add an extra week to their rehabilitation. The goal,
historically, for EMS stroke care was stabilization and expedient transport to
the nearest and most appropriate stroke capable facility.
Then in 2010, the first ever Mobile Stroke Unit (MSU) was launched in Saarland,
Germany. Introducing an EMS vehicle that brought stroke diagnosis and treatment
to the pre-hospital setting. Since then, more than 20 units in the US and 40
units worldwide have begun delivering direct, advanced neurological care in
their communities. Recent studies have demonstrated that not only do MSUs
deliver treatment to more eligible patients; they deliver life altering
treatment faster than traditional EMS to Hospital models. Our Columbus, OH based
Mobile Stroke Treatment Unit has not only replicated these results but improved
and expanded becoming one of the busiest mobile units in the U.S.
Learning Objectives:

Upon completion, participant will be able to understand how mobile stroke units
operate and how they can augment EMS response to stroke.
Upon completion, participant will be able to explain the benefits that mobile
stroke units have regarding patient care and outcome.
Upon completion, participant will be able to discuss potential improvements to
EMS screening of stroke and appropriate triage of patients.






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HOW DO I DEFEND YOU? — ON DEMAND

When swamped with calls, you need to make the best use of your time. Patient
care documentation consumes a lot of that time yet is so essential to all that
we do as EMS practitioners. Yet we often use words and phrases in documentation
that are not descriptive and that don’t help paint the picture of the patient’s
condition – those words are essentially meaningless, so why waste your time
writing them? This session will highlight the top 8 meaningless phrases we see
in PCR documentation and provide strategies for “making every word count” in
your PCR, and hopefully make your job a bit easier!
Learning Objectives:

Identify eight phrases that provide no substantive value to describing the
patient condition in EMS documentation
use more descriptive words in creating a clinical narrative that describes the
patient's condition
better organize the PCR to ensure that all words are effective and help paint
the picture of the patient's condition and improve the efficiency of report
writing



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PATIENT SATISFACTION SURVEYS: A LARGE EMS SYSTEM EXPERIENCE IN ENGAGING WITH
PATIENTS ABOUT THEIR CARE—ON DEMAND

CEMS randomly solicits feedback from 35% of the patients who are treated and
transported by our service each month. Beginning in July 2020, CEMS also sends
an electronic survey to patients that provide a mobile phone number to the EMS
crews. With the results of this survey, we’re able to evaluate our service and
compare our agency to others nationwide.
Learning Objectives:

Upon completion the participants will use actionable information, design,
methodology and valid data in their EMS agency.
Upon completion the EMS clinicians and leaders will identify the best practices
and solutions for relevance to the EMS community.
Upon completing the participants will provide feedback on the value of real-time
EMA Patient Survey results.





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EMERGENCY MEDICINE PHYSICIAN EMS TELEHEALTH: LEVERAGING PARTNERS / FORCE
MULTIPLIER—ON DEMAND

Prehospital care is initiated and managed unilaterally by local emergency
medical service (EMS). The majority of patients, regardless of severity are
transported by the most expensive mode of transportation (ambulance) and to the
highest cost destination (hospital). Conversely, the CDC views Population
Health, as an opportunity to utilize non-traditional partnerships among health
care systems, industry, local government, and organizations to work together to
improve patient outcomes.
Houston Fire has successfully triaged 31,328 patients by telehealth Emergency
Medical Physicians (EMP) and 28,123 (90%) patients were transported via
non-ambulance methods from December 2014 through November 2022. Medics complete
a patient assessment and transfers the ePCR and contacts the physician, who
accesses the patient via real-time video/voice conferencing and determines the
appropriate disposition. Once triaged, patient transportation is determined by
the physician (taxi, ambulance, self-transport) and destination is decided by
patient/physician (clinic, emergency department, home care).
After EMS leaves the scene, ETHAN patients can contact the Nurse Health Line for
assistance regarding care, transportation, and destination. Recently, our
regional Health Information Exchange began providing blinded managed care
indicators to the ETHAN Physicians portal for payor/health plan patient
navigation, both supports the CDC Population Health utilization algorithm within
the EMP telehealth model.
Learning Objectives:

1. To become familiar with the how ETHAN patients are triaged by emergency
physicians for prehospital alternative transportation / destination in a major
metropolitan fire-base EMS system.
2. Observe how ETHAN will successfully increase efficiency and reduced cost of
emergency care by reducing the utilization of EMS and emergency departments.
3. How the ETHAN program utilizes its partners to increase patient satisfaction
and outcomes.








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HUGS, THUGS, MAYBE DRUGS: REAL CASES OF CRISES, AND HOW WE RESPOND—ON DEMAND

Whatever you want to call it, we all know that uncomfortable gray place in dual
diagnosis management. Poly substance abuse, mental illness, compounded with
unpredictable, wild and bizarre behaviors is this a policing problem, community
mental health or EMS. How you handle these calls is largely the interchange
between location, resources, and community standards. But, experience and
knowledge can influence how successful you are.
Learning Objectives:

Appraise personal experience with patients in crisis, and the group’s collective
scope of experience in mental health encounters (and/or possible mental health)
in EMS
Discuss decision making when dealing with patients in crises: What is crises and
who experiences them with reflection on case studies and experiences.
State intervention goals, and potential outcomes for dealing with crises. Apply
objective signs of substance impairment.





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BIAS IN CARE: ENHANCING EQUITY IN THE PREHOSPITAL ENVIRONMENT—ON DEMAND

I treat all my patients the same. That is what just about any EMS provider will
tell you.
And yet, whether in a living room, a street corner, or the back of an ambulance,
we find that is not the case.
Women in cardiac arrest are less likely to receive the critical lifesaving
interventions.
Hispanic patients are less likely to have their stroke symptoms recognized.
African Americans patients are less likely to have their pain treated.
Why is this? How do we know this? And what can we do about it? How can I take my
paramedics and EMTs—and you take yours—from a state of “I treat everyone the
same” to a state of “equity matters to my patients, to my community, and to me.”
Value:
This talk will focus on EMS clinicians and leaders roles in promoting equity in
care with an emphasis on solution-based best practices.
Action:
We will discuss a stepwise, implementable approach—understanding inequity,
defining equity, ensuring accurate and comprehensive data collection to
recognize disparities, and of course, using that data to educate, inform, and
ultimately improve the care for your population.
Learning Objectives:

Upon completion, participant will be able to demonstrate a common understanding
of equity and how it applies to prehospital care.
Upon completion, participant will be able to understand the inequities in
patient care found in EMS systems across the country.
Upon completion, participant will be able to develop a step-wise approach to
understanding, targeting and improving equity in their EMS system.








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