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</form>Text Content
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*
* * Solutions
* Business Goals
* Content Operations
Collaborate effortlessly on content strategy, creation and analytics
* Digital Asset Management
Centralize all your digital assets and deliver them to any customer
touchpoint
* Content Management
Create, manage and deliver content across unlimited channels and
markets
* Customer Data Management
Understand every user and uncover trends with customer and journey
insights
* Personalization and Testing
Optimize every customer interaction with A/B testing and
personalization
* Marketing Automation
Engage your audiences with automated email and messaging campaigns
* Storefronts and Marketplaces
Design composable B2C or B2B buying experiences for any channel or
device
* Search and Merchandizing
Convert more customers with hyper-relevant shopping experiences
* Order Management
Manage orders with flexible fulfillment solutions for any buyer or
supplier
* Industries
* Financial Services
Focusing on key priorities and investments in customer experience is
putting FinServ leaders in an enviable position
* Manufacturing
Manufacturing is evolving, with customer centricity emerging as a key
competitive differentiator
* Automotive
The rapidly changing automotive industry is under pressure to deliver
standout customer experiences
* Healthcare
Healthcare brands are witnessing a shift in power as they align
themselves around the patient’s priorities
* Education
Delivering outstanding DX for students improves engagement and drives
better education outcomes
* Retail
Rapid changes in the retail landscape are driving the need to know
your customers in a digital world
* Government
Governments that simplify processes and deliver personalized services
earn the goodwill of their citizens
* Information Technology
In a digital world, IT companies have to demonstrate their credentials
by providing memorable digital experiences
* Travel and Hospitality
Travelers have higher expectations than ever before - delight them
with standout experiences across channels
* Professional Services
Professional service providers are differentiating themselves by
providing DX that meets growing client needs
* Departments
* Marketing Departments
Combine content, data and personalization to deliver experiences that
guide consumers through their journey
* IT Departments
Deliver fast, high performing, stable and secure experiences, across
channels and at scale
* Content Departments
Create and manage an efficient content supply chain to deliver
relevant content to any channel at scale
* Commerce Departments
Meet diverse customer shopping needs with seamless, adaptable
experiences both online and offline
* Digital Experience Departments
Empowering DX teams to create, deliver and manage highly engaging
experiences and omnichannel content
* Solutions overview
* Four smart-mover strategies for dominating digital moments
Get practical advice on future-proofing your CX, plus a foreward from Ann
Handley, Wall Street Journal best-selling author of Everybody Writes
Read now
* Products
* SaaS DXP
Modular software, hosted in the cloud, with upgrades and infrastructure
handled. Best for maximum agility.
* * Content Cloud
* XM Cloud
Create, manage and deliver relevant content everywhere,
lighting-fast, with a world-leading enterprise-ready CMS.
* XM Cloud Plus
A future-ready bundle incorporating XM Cloud, AI-powered
personalization and search, and advanced analytics.
* Search
Show more accurate and relevant results with AI-assisted intelligent
search for websites and digital properties.
* Content Hub DAM
Centralize all your digital assets and deliver them to any customer
touchpoint with an automated DAM solution.
* Content Hub Operations
Collaborate effortlessly on content strategy, creation and analytics
with an intelligent content operations solution.
* Content Hub ONE
Manage and serve content for any channel with a pure play agile
headless CMS.
* * Engagement Cloud
* CDP
Connect and activate customer data across your ecosystem to drive
relevance with an intelligent customer data platform.
* Personalize
Optimize every experience across every channel with a next-gen
experimentation and personalization platform.
* Send
Make email simple and transform campaign results with an AI-powered
marketing automation solution.
* Connect New
Easily integrate Sitecore products with thousands of applications
* * Commerce Cloud
* Discover
Identify buyer intent and personalize product search results,
merchandizing and recommendations with an AI-powered product
discovery solution.
* OrderCloud
Future-proof and scale your commerce strategy to sell on any digital
or physical channel with a next-gen headless commerce platform.
* Platform DXP
Integrated and cohesive full-suite technology platforms, hosted on your
services. Best for architectural control.
* Experience Manager
Create, manage and publish multisite, multilingual content
* Experience Platform
Combine a powerful CMS with rich data to deliver personalized content
in real-time across any channel
* Managed Cloud
Host, monitor, manage and maintain the installation of Sitecore XP, XC
& XM
* Services and Support
Training, connectors, hosting and everything you need to ensure success
* Sitecore Managed Cloud
Host, monitor, manage and maintain the installation of Sitecore XP, XC
& XM
* Sitecore Connectors
Extensible integrations that preserve the connected experience for the
next emerging channel
* Sitecore Marketplace
Find Sitecore-developed, technology partner, and service partner apps,
connectors, tools, and templates
* Sitecore Support
Reliable and robust paid support packages and open-source support
resources
* Sitecore Training
Learn best practices, get informed, and take advantage of the full
capabilities of our products
* Sitecore Services
Access deep expertise drawn from hands-on experience with customers
and partners
* Sitecore360 New
Maximize your investment with a customer success plan that meets the
unique needs of your business
* Platform overview
* XM Cloud: 6 benefits for your business
Learn why XM Cloud could be one of the best investments you make to
upgrade your digital experience platform – and your business.
Read now
* Partners
* For Customers
* Find a Solution Partner Popular
Find a Sitecore Solution Partner to help you implement, grow and
optimize your solution
* Solutions from our Partners New
Find a partner that offers the solution best suited to solving your
business challenge using the power of Sitecore, enabling the fastest
time to value
* Connector & App Marketplace New
Find Sitecore-developed, technology partner, and service partner apps,
connectors, tools, and templates
* Why work with a Sitecore Solution Partner
Understand the Sitecore Solution Partner Program as a customer, and
determine the best match for your project
* Global Alliances
Our robust ecosystem of alliances has you covered, from strategic
insight to technical execution
* Technology Partners
Expand and complement your Sitecore platform with a range of solutions
from our partners
* Sitecore Integrations
Sitecore Connectors are prepackaged integration products that deliver
out-of-the-box functionality
* Partner Perspectives
Insights and articles on digital transformation best practice created
by our valued partners
* For Partners
* Sitecore Partner Network
Central hub for Sitecore Solution Partner Program information,
enablement, tools, deal registration, and more
* About the Solution Partner Program
The Solution Partner Program offers our partners a range of resources
to build their partnership with us
* Become a Sitecore Solution Partner
Start your relationship with Sitecore and access a robust ecosystem
designed for growth and success
* Sitecore Technology Alliance Program
An ecosystem of complementary solutions that provide unique and
industry-leading technologies
* 2023 Sitecore Partner Awards
The Sitecore Partner Awards showcase the top performers who have
excelled in helping customers deliver exceptional digital experiences
using our solutions.
* Authorized Training Partner (ATP) program
The ATP program provides Sitecore Partners with licensed access to
Sitecore Learning’s Instructor-led Training (ILT) curriculum and
Train-the-Trainer (TTT) resources to scale and accelerate your
Sitecore practice and to train Sitecore customers.
* Partners overview
* Sitecore named Finalist in Microsoft Partner of the Year Awards 2023
Recognizing our AI-powered Content Hub solution, which is transforming
digital asset management and content operations for a global food and
beverage giant.
Learn more
* Resources
* Knowledge Center
* Artificial Intelligence New
Streamline and optimize throughout the customer journey with
cutting-edge AI solutions
* Digital Asset Management
Streamline content management, organization, and the distribution of
media assets across the digital experience
* Cloud
Explore the right cloud computing approach to help you thrive now and
into the future
* Commerce
Discover the most important commerce trends and decide which
capabilities matter most to your success
* Content Management
Master the research to get a 360-degree view of your content landscape
from creation to publication
* Data & Analytics
Review best-practice approaches to data and analytics to turn missed
opportunities into positive engagements
* Digital Transformation Popular
Discover ways to accelerate transformation to make authentic human
connections with your customers
* DX & CX
Build relationships with your customers by being empathetic, telling
great stories, and using AI to let your humanity show
* Headless
Investigate the benefits of going headless to deliver a consistent
experience no matter the device
* Headless Ecommerce New
Rapid experimentation, easy customization, and faster time-to-market
* Omnichannel
Learn omnichannel strategies to provide a consistent and seamless
experience every step of the way
* Personalization
Prepare to deliver personalized digital experiences, creating a
connection between your customer and your brand
* Learn & Connect
* Customer Hub
Find Sitecore’s key resources for customers from Learning & Support
access to product documentation, all in one place
* Sitecore Learning
Learn best practices, get informed, and take advantage of the full
capabilities of our products
* Mastering Personalization
Free step-by-step guide for marketing & technical teams
* Insights Blog
Sitecore experts share their thoughts on DX transformation
* Events and Webinars
Learn, connect and upskill with events nearby & globally
* Getting Started with XP
Learn how to deploy, upgrade, access training and consulting, and
more, for Sitecore Experience Platform.
* Developers
* Sitecore for Developers
Is it the right choice for your team? See how Sitecore integrates with
your tech stack and allows you to iterate with the business.
* Sitecore Community
Find answers to questions, videos from the latest events, and Sitecore
developer hangouts
* Sitecore Documentation
Access Sitecore product technical documentation
* Sitecore Partner Network
Register or sign in to the Sitecore Partner Network
* Sitecore Training
Get trained and certified through Sitecore Learning, Sitecore's own
official training program
* Customer Stories
* All Customer stories
Read how Sitecore customers are using our products to drive business
results and transform their CX
* Customer stories by industry
Learn how businesses like yours are delivering the experience their
customers demand
* Customer stories by product
Sitecore’s range of products are used by brands around the world to
solve their business goals
* Sitecore Experience Awards
Sitecore’s Annual Experience Awards recognize the top digital
experiences from brands across the globe
* Support
* Sitecore Training
Sitecore offers a comprehensive training program for all roles to help
you benefit from your solution
* Sitecore Documentation
Access comprehensive documentation for developers and business users
to leverage Sitecore’s platforms
* Sitecore Support
Sitecore has a range of support packages available in addition to a
wealth of open-source options
* View all resources
* Event
Sitecore DX 2023
Sitecore’s new DX 2023 global event series is circling the globe to
connect with executive decision-makers, marketers, and practitioners so
brands can realize a composable future.
Register or watch highlights
* Company
* About Sitecore
Our mission is to elevate leading brands through unforgettable digital
connections with their customers
* Our Story
Learn how Sitecore began, as well as the strategic, technical, and
business decisions that paved the way for our success
* Newsroom
Sitecore in the news and making news around the world
* Sustainability
Sitecore has a comprehensive ESG program designed to reduce our
footprint and create positive changes in the markets in which we
operate
* Leadership
Lifelong coders, inventors, and change agents. Get to know Sitecore’s
leadership team
* Careers
We are a fast growing, enthusiastic team that thrives on transparency,
diversity, innovation and collaboration
* Sitecore Product Strategy
Explore Sitecore's composable product strategy and how it is elevating
digital experience for brands all around the world
* DX@Sitecore - our strategy
Learn about Sitecore's DX strategy and how we deliver on our promise
to connect the experience on Sitecore.com
* Sitecore Brand Resources
Browse our Visual Identity Guide, download our corporate logo, or
contact us with brand-related questions
* Our Values
We're working together to innovate and grow, with central values
driving our team around the globe
* Contact Us
Get in touch with our teams to get the support you need
* Office Locations
Find Sitecore offices around the world with our full list of locations
* More about Sitecore
* Product strategy at Sitecore
Get all the latest updates from our CPO Dave O'Flanagan
Get details
* Powered by
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* Developer Portal
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Contact us Cookies
* Developer Portal
* Sitecore Documentation
* Sitecore Learning
* Sitecore Community
* Sitecore MVP Program
* Sitecore Downloads
* Sitecore Partner Network
* Symposium
* Knowledge Base
Get a demo
* Solutions
* Back
* Business Goals
* Back
*
Content Operations
Collaborate effortlessly on content strategy, creation and analytics
*
Digital Asset Management
Centralize all your digital assets and deliver them to any customer
touchpoint
*
Content Management
Create, manage and deliver content across unlimited channels and markets
*
Customer Data Management
Understand every user and uncover trends with customer and journey
insights
*
Personalization and Testing
Optimize every customer interaction with A/B testing and personalization
*
Marketing Automation
Engage your audiences with automated email and messaging campaigns
*
Storefronts and Marketplaces
Design composable B2C or B2B buying experiences for any channel or device
*
Search and Merchandizing
Convert more customers with hyper-relevant shopping experiences
*
Order Management
Manage orders with flexible fulfillment solutions for any buyer or
supplier
* Industries
* Back
*
Financial Services
Focusing on key priorities and investments in customer experience is
putting FinServ leaders in an enviable position
*
Manufacturing
Manufacturing is evolving, with customer centricity emerging as a key
competitive differentiator
*
Automotive
The rapidly changing automotive industry is under pressure to deliver
standout customer experiences
*
Healthcare
Healthcare brands are witnessing a shift in power as they align
themselves around the patient’s priorities
*
Education
Delivering outstanding DX for students improves engagement and drives
better education outcomes
*
Retail
Rapid changes in the retail landscape are driving the need to know your
customers in a digital world
*
Government
Governments that simplify processes and deliver personalized services
earn the goodwill of their citizens
*
Information Technology
In a digital world, IT companies have to demonstrate their credentials by
providing memorable digital experiences
*
Travel and Hospitality
Travelers have higher expectations than ever before - delight them with
standout experiences across channels
*
Professional Services
Professional service providers are differentiating themselves by
providing DX that meets growing client needs
* Departments
* Back
*
Marketing Departments
Combine content, data and personalization to deliver experiences that
guide consumers through their journey
*
IT Departments
Deliver fast, high performing, stable and secure experiences, across
channels and at scale
*
Content Departments
Create and manage an efficient content supply chain to deliver relevant
content to any channel at scale
*
Commerce Departments
Meet diverse customer shopping needs with seamless, adaptable experiences
both online and offline
*
Digital Experience Departments
Empowering DX teams to create, deliver and manage highly engaging
experiences and omnichannel content
* Solutions overview
* Products
* Back
* SaaS DXP
Modular software, hosted in the cloud, with upgrades and infrastructure
handled. Best for maximum agility.
* Back
*
Content Cloud
*
XM Cloud
Create, manage and deliver relevant content everywhere, lighting-fast,
with a world-leading enterprise-ready CMS.
* New
Search
Show more accurate and relevant results with AI-assisted intelligent
search for websites and digital properties.
*
Content Hub DAM
Centralize all your digital assets and deliver them to any customer
touchpoint with an automated DAM solution.
*
XM Cloud Plus
A future-ready bundle incorporating XM Cloud, AI-powered personalization
and search, and advanced analytics.
*
Content Hub Operations
Collaborate effortlessly on content strategy, creation and analytics with
an intelligent content operations solution.
* New
Content Hub ONE
Manage and serve content for any channel with a pure play agile headless
CMS.
*
Engagement Cloud
*
CDP
Connect and activate customer data across your ecosystem to drive
relevance with an intelligent customer data platform.
*
Personalize
Optimize every experience across every channel with a next-gen
experimentation and personalization platform.
*
Send
Make email simple and transform campaign results with an AI-powered
marketing automation solution.
*
Connect
Easily integrate Sitecore products with thousands of applications
*
Commerce Cloud
*
Discover
Identify buyer intent and personalize product search results,
merchandizing and recommendations with an AI-powered product discovery
solution.
*
OrderCloud
Future-proof and scale your commerce strategy to sell on any digital or
physical channel with a next-gen headless commerce platform.
* Platform DXP
Integrated and cohesive full-suite technology platforms, hosted on your
services. Best for architectural control.
* Back
*
Experience Manager
Create, manage and publish multisite, multilingual content
*
Experience Platform
Combine a powerful CMS with rich data to deliver personalized content in
real-time across any channel
*
Managed Cloud
Host, monitor, manage and maintain the installation of Sitecore XP, XC &
XM
* Services and Support
Training, connectors, hosting and everything you need to ensure success
* Back
*
Sitecore Managed Cloud
Host, monitor, manage and maintain the installation of Sitecore XP, XC &
XM
*
Sitecore Connectors
Extensible integrations that preserve the connected experience for the
next emerging channel
*
Sitecore Marketplace
Find Sitecore-developed, technology partner, and service partner apps,
connectors, tools, and templates
*
Sitecore Support
Reliable and robust paid support packages and open-source support
resources
*
Sitecore Training
Learn best practices, get informed, and take advantage of the full
capabilities of our products
*
Sitecore Services
Access deep expertise drawn from hands-on experience with customers and
partners
* New
Sitecore360
Maximize your investment with a customer success plan that meets the
unique needs of your business
* Platform overview
* Resources
* Back
* Knowledge Center
* Back
* New
Artificial Intelligence
Streamline and optimize throughout the customer journey with cutting-edge
AI solutions
*
Digital Asset Management
Streamline content management, organization, and the distribution of
media assets across the digital experience
*
Cloud
Explore the right cloud computing approach to help you thrive now and
into the future
*
Commerce
Discover the most important commerce trends and decide which capabilities
matter most to your success
*
Content Management
Master the research to get a 360-degree view of your content landscape
from creation to publication
*
Data & Analytics
Review best-practice approaches to data and analytics to turn missed
opportunities into positive engagements
* Popular
Digital Transformation
Discover ways to accelerate transformation to make authentic human
connections with your customers
*
DX & CX
Build relationships with your customers by being empathetic, telling
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* More about Sitecore
Four smart-mover strategies for dominating digital moments
Get practical advice on future-proofing your CX, plus a foreward from Ann
Handley, Wall Street Journal best-selling author of Everybody Writes
Read now
XM Cloud: 6 benefits for your business
Learn why XM Cloud could be one of the best investments you make to upgrade your
digital experience platform – and your business.
Read now
Event
Sitecore DX 2023
Sitecore’s new DX 2023 global event series is circling the globe to connect with
executive decision-makers, marketers, and practitioners so brands can realize a
composable future.
Register or watch highlights
Sitecore named Finalist in Microsoft Partner of the Year Awards 2023
Recognizing our AI-powered Content Hub solution, which is transforming digital
asset management and content operations for a global food and beverage giant.
Learn more
Product strategy at Sitecore
Get all the latest updates from our CPO Dave O'Flanagan
Get details
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SITECORE TRUST CENTER
ENGAGING OUR CUSTOMERS WITH TRUST
At Sitecore we understand the value of data, and the importance of protecting
it. We aim to be transparent with our customers, partners, service providers,
and web visitors about how we handle data in all your interactions with
Sitecore, so that you know how your information is kept safe and secure.
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FREQUENTLY ASKED QUESTIONS
* DOES SITECORE ADHERE TO THE GDPR?
Like all globally engaged companies, Sitecore took a number of steps to
implement the various requirements of the General Data Protection Regulation
(GDPR) and evolving global privacy laws into Sitecore’s business. This meant
building our privacy, security and data governance teams and continuing to
build our data strategy to ensure a robust data model for continuing
adherence beyond the May 25th 2018 implementation dates of new laws.
These steps included:
* Building an accountable privacy team: With a Data Governance Committee
comprised of Sitecore C-suite members from the Legal, HR, Finance,
Marketing, Customer Operations, Product, and Sales teams, and supported by
a Steering Group, Sitecore has implemented top-down awareness of our
privacy and data governance framework to ensure accountability in all of
our business processes.
* Transparency, notice and choice: We have updated our Privacy Policy to
ensure that those whose data we collect understand how it will be
processed and can make informed choices about whether to share their data
with us.
* Organizational measures: We reviewed our internal processes to ensure that
we have improved internal guidelines and thresholds on who we work with
and engage as vendors, reviewing our contracts to ensure that appropriate
contractual mechanisms are in place before sharing data, implementing
structures that incorporate privacy by design in our product review cycles
and establishing protocols for responding to data subject requests.
* Technical measures: We have improved our internal security measures to
ensure greater asset management and encryption on portable devices, as
well as updating our internal security policies to deal with new legal
requirements. Refer to the Trust Center security page for more information
on Sitecore’s security framework.
* Reviews: We have built into our business model reviews and audits to
ensure that we continue to assess
* WHAT IS AN ISO CERTIFICATION?
The International Organization for Standardization (“ISO”) is an independent,
non-governmental international organization that creates and develops global
standards.
* WHY IS ISO CERTIFICATION IMPORTANT TO SITECORE?
Sitecore has recently obtained a number of ISO certifications, detailed on
the Trust Center security page.
ISO 27001 is a security standard that governs an organization’s Information
Security Management System (ISMS) and mandates specific requirements in the
implementation, monitoring, maintenance and continuous improvement of the
ISMS.
ISO 27017 is a security standard that provides guidance on the information
security aspects of cloud computing. Sitecore uses this standard to
supplementing the ISO 27001:2013 standard with cloud-specific controls that
are applied to its public cloud environment.
ISO 27018 is a code of practice that focuses on protection of personally
identifiable information (PII) in the public cloud. By providing cloud
services, Sitecore acts as a data processor to its customers. Sitecore uses
ISO 27018:2014 standard in order to protect the PII that it processes for its
customers
These standards are internationally recognized and demonstrates to our
customers, partners and vendors that we have adopted best practices to manage
the infrastructure of Sitecore’s ISMS and cloud offerings
* HOW DO I SUBMIT A SUPPORT TICKET?
To contact Sitecore’s support team, please submit your support ticket via the
Sitecore Support Portal at: support.sitecore.net.
* IS SITECORE A PROCESSOR OR CONTROLLER OF MY PERSONAL INFORMATION?
Whether Sitecore is a Processor or Controller (as defined by applicable laws)
will depend on your relationship with Sitecore and the purpose for which the
data is being processed. Generally however, when Sitecore is entering into a
relationship with our customers, Sitecore is a processor of personal
information and a controller of Other Information. This will be detailed in
the applicable Order Form or Agreement with Sitecore. When Sitecore is
gathering the information on our website or for marketing activities,
Sitecore is generally a controller of data.
* WHERE CAN I FIND MORE TRUST CENTER RESOURCES?
Access more information, brochures and white papers about privacy and
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* HOW CAN I GET IN TOUCH?
* For questions, comments, or feedback regarding Sitecore’s privacy
practices, contact us at privacy@sitecore.com.
* To report a security vulnerability in the product, or to get support on
how to use a product security feature, please contact Sitecore’s support
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* For all other questions, please visit our company Contact us page.
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