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Miller Disability Firm

Social Security Disability | SSI | Children's Disability

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SOCIAL SECURITY ADMINISTRATION GIVES NO PROJECTED REOPENING DATE FOR SOLANO
COUNTY

Christina Miller · July 28, 2020 ·

Since the March 2020 shut-down due to the COVID-19 pandemic, the Social Security
Administration’s public offices have remained closed. Four months have passed
and the closures remain. Folks in Vacaville, Fairfield, Vallejo and surrounding
cities are left wondering when offices will resume normal business.

While other large companies and organizations have begun rolling out multi-phase
reopening plans, the SSA has remainedsilent.  Both SSA employees and their
related unions confirm that they have not received any communication from the
Agency in terms of reopening.  

As a professional in this field, I can tell you that the Offices of Hearings
Operations continue to schedule hearings via telephone, only.  When asked about
resuming in person hearings, employees can provide no projected date.  Disabled
folks who refuse a telephonic hearing and opt to wait to have their cases heard
in person are told that their matter may not be rescheduled until 2021!

While all of this may seem like bad news, I must report that there is a silver
lining to the continued closure.  Prior to the pandemic, hold times to speak to
a live employee within the local SSA offices within our district (those that
serve South Sacramento, Winters, Vacaville, Fairfield, Vallejo and surrounding
cities) used to range from ten minutes to seventy-five minutes at very busy
times.  Now, there is generally never a wait.  It is much easier to reach an SSA
employee.  The SSA reports that those answering calls at their national number
were able to handle 275,533 more calls in May of this year than in May of 2019.
 That means wait times were lower and more calls were completed.  

In addition, processing times for hearing decisions have decreased.  In May of
2019, the average processing time was 491 days.  In May of 2020, the processing
time averages about 357 days.  That is quite a difference!

While I cannot make blanket assumptions based on the above, it does appear that
telework is allowing employees to be more productive.  

With all of that said, if you are waiting for your local SSA office to reopen in
order to file a claim or appeal a decision, stop waiting.  Call us today and let
us electronically file the documents for you.  We can give your claim the expert
attention it deserves and ensure that it moves through the appropriate channels
as quickly as possible.  There is no fee if we do not win your case so you have
nothing to lose by seeking our help!  That is the promise that we make based on
the confidence in our work.  No matter that stage you are in the process, we are
here to help.  Give us a call today!

COVID-19, Fairfield, Vacaville, Vallejo

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We do not offer every plan available in your area.
Currently, we represent four organizations which offer one hundred and fourty
one products in the state of California. For specifics on what products are
offered in your area, please contact us.
Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health
Insurance Program (SHIP) to get information on all of your options.



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