Submitted URL: https://itsupport.baileynelson.com/
Effective URL: https://itsupport.baileynelson.com/support/home
Submission: On June 28 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 8 IPs in 2 countries across 6 domains to perform 22 HTTP transactions. The main IP is 44.214.169.245, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is itsupport.baileynelson.com.
TLS certificate: Issued by R3 on June 28th 2023. Valid for: 3 months.
This is the only time itsupport.baileynelson.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 11 44.214.169.245 14618 (AMAZON-AES)
1 2a00:1450:400... 15169 (GOOGLE)
3 2a00:1450:400... 15169 (GOOGLE)
2 52.216.42.24 16509 (AMAZON-02)
1 18.66.122.33 16509 (AMAZON-02)
2 18.66.112.93 16509 (AMAZON-02)
1 13.32.121.116 16509 (AMAZON-02)
2 54.235.218.9 14618 (AMAZON-AES)
22 8
Apex Domain
Subdomains
Transfer
11 baileynelson.com
itsupport.baileynelson.com
1 MB
3 heapanalytics.com
cdn.heapanalytics.com — Cisco Umbrella Rank: 3041
heapanalytics.com — Cisco Umbrella Rank: 2562
36 KB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 34600
cdn.freshdev.io — Cisco Umbrella Rank: 46578
25 KB
3 gstatic.com
fonts.gstatic.com
44 KB
2 amazonaws.com
s3.amazonaws.com
17 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 88
1 KB
22 6
Domain Requested by
11 itsupport.baileynelson.com 1 redirects itsupport.baileynelson.com
3 fonts.gstatic.com fonts.googleapis.com
2 heapanalytics.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
2 s3.amazonaws.com itsupport.baileynelson.com
1 cdn.heapanalytics.com cdn.freshdev.io
1 static.freshdev.io itsupport.baileynelson.com
1 fonts.googleapis.com itsupport.baileynelson.com
22 8

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
Subject Issuer Validity Valid
itsupport.baileynelson.com
R3
2023-06-28 -
2023-09-26
3 months crt.sh
upload.video.google.com
GTS CA 1C3
2023-05-29 -
2023-08-21
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-05-29 -
2023-08-21
3 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2023-04-11 -
2023-12-20
8 months crt.sh
*.freshdev.io
Amazon RSA 2048 M01
2023-03-01 -
2023-10-12
7 months crt.sh
cdn.heapanalytics.com
Amazon RSA 2048 M02
2023-02-21 -
2023-08-27
6 months crt.sh
heapanalytics.com
Amazon RSA 2048 M02
2022-12-09 -
2024-01-07
a year crt.sh

This page contains 2 frames:

Primary Page: https://itsupport.baileynelson.com/support/home
Frame ID: E1FE790374AAC163770CF65CF5A62418
Requests: 18 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 8E005DA2AE8437185257376C1C8A2F1F
Requests: 4 HTTP requests in this frame

Screenshot

Page Title

Support : Bailey Nelson

Page URL History Show full URLs

  1. https://itsupport.baileynelson.com/ HTTP 302
    https://itsupport.baileynelson.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • heap-\d+\.js

Page Statistics

22
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

8
Subdomains

8
IPs

2
Countries

1488 kB
Transfer

2598 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://itsupport.baileynelson.com/ HTTP 302
    https://itsupport.baileynelson.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

22 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
itsupport.baileynelson.com/support/
Redirect Chain
  • https://itsupport.baileynelson.com/
  • https://itsupport.baileynelson.com/support/home
23 KB
7 KB
Document
General
Full URL
https://itsupport.baileynelson.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
44.214.169.245 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-44-214-169-245.compute-1.amazonaws.com
Software
fwe /
Resource Hash
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accept-language
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Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
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etag
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nel
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report-to
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server
fwe
status
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strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
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x-envoy-upstream-service-time
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x-fw-ratelimiting-managed
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x-trace-id
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content-security-policy
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content-type
text/html; charset=utf-8
date
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expires
Fri, 01 Jan 1990 00:00:00 GMT
location
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nel
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server
fwe
status
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x-xss-protection
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theme.css
itsupport.baileynelson.com/assets/cdn/portal/styles/
1 MB
118 KB
Stylesheet
General
Full URL
https://itsupport.baileynelson.com/assets/cdn/portal/styles/theme.css
Requested by
Host: itsupport.baileynelson.com
URL: https://itsupport.baileynelson.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
44.214.169.245 Ashburn, United States, ASN14618 (AMAZON-AES, US),
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Software
fwe /
Resource Hash
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Request headers

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Referer
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User-Agent
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Response headers

date
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content-security-policy
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content-security-policy
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Protocol
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accept-language
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date
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content-security-policy
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General
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Requested by
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URL: https://itsupport.baileynelson.com/support/home
Protocol
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TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Software
fwe /
Resource Hash
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content-length
37
h
heapanalytics.com/ Frame 8E00
37 B
260 B
Image
General
Full URL
https://heapanalytics.com/h?a=1649052351&u=5385362548033288&v=7807431898480343&s=4456706517012607&b=web&tv=4.0&z=0&h=%2Fassets%2Fheap_receiver.html&d=cdn.freshdev.io&t=Marketplace%20Heap&r=https%3A%2F%2Fitsupport.baileynelson.com%2F&ts=1687915769204&st=1687915769207
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.235.218.9 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-235-218-9.compute-1.amazonaws.com
Software
nginx /
Resource Hash
bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cdn.freshdev.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

pragma
no-cache
date
Wed, 28 Jun 2023 01:29:29 GMT
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
image/gif
cache-control
private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length
37
3k7xWfDW37DuIii0imzjvabMFXIzggcdMw.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043208191539/logo/
8 KB
9 KB
Image
General
Full URL
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/2043208191539/logo/3k7xWfDW37DuIii0imzjvabMFXIzggcdMw.png
Requested by
Host: itsupport.baileynelson.com
URL: https://itsupport.baileynelson.com/assets/cdn/portal/scripts/bottom.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.216.42.24 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
5be369d2a052ae5be10eb5caf0e27bf5e0638995087bb37aec3d1ececb1e390e

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://itsupport.baileynelson.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/114.0.5735.198 Safari/537.36

Response headers

Date
Wed, 28 Jun 2023 01:29:30 GMT
x-amz-version-id
p7LQqEzrEf5iK4SUL4C1pFkPaVC8f8Yq
Last-Modified
Thu, 28 Oct 2021 23:34:26 GMT
Server
AmazonS3
x-amz-request-id
T1276XJK89YG5WV4
ETag
"6a898b1102e59690d9d55c35e4a05c0f"
x-amz-server-side-encryption
AES256
Content-Type
image/png
x-amz-replication-status
COMPLETED
Accept-Ranges
bytes
Content-Length
8464
x-amz-id-2
yXkGXh0vqf7vyG3PzG92phHgGzyfvxEeW8BnzzJZKRC+cygzmUOXFvprVxL99Mw8BSSwUrPMNBY=

Verdicts & Comments Add Verdict or Comment

20 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 boolean| credentialless object| onbeforetoggle object| onscrollend object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns object| fdeskPortal function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

3 Cookies

Domain/Path Name / Value
itsupport.baileynelson.com/ Name: _x_w
Value: 31_1
.freshdev.io/ Name: _hp2_id.1649052351
Value: %7B%22userId%22%3A%225385362548033288%22%2C%22pageviewId%22%3A%227807431898480343%22%2C%22sessionId%22%3A%224456706517012607%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.1649052351
Value: %7B%22r%22%3A%22https%3A%2F%2Fitsupport.baileynelson.com%2F%22%2C%22ts%22%3A1687915769204%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
itsupport.baileynelson.com
s3.amazonaws.com
static.freshdev.io
13.32.121.116
18.66.112.93
18.66.122.33
2a00:1450:4001:806::2003
2a00:1450:4001:828::200a
44.214.169.245
52.216.42.24
54.235.218.9
0774bb03bd2dff7facab0280e32a9e15ab9afa79bac829ff71ae64ea352a3490
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