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Submission: On October 29 via api from US — Scanned from CA
Effective URL: https://www.marriott.com/en-us/hotels/nycsw-the-westin-new-york-at-times-square/overview/
Submission: On October 29 via api from US — Scanned from CA
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Skip to main content Menu text Menu close text Marriott Logo Marriott Logo * Find & Reserve * Special Offers * Meetings & Events * Vacations * Our Brands * Our Credit Cards * About Marriott Bonvoy * Careers at Marriott Language Selector English(US) Help Select a Language English(US) Deutsch Español Français 日本語 简体中文 한국어 Close Close Dialog THE WESTIN NEW YORK AT TIMES SQUARE The Westin New York at Times Square 3.8 out of 5 stars, average rating value. Read 4196 Reviews. Same page link. 3.8 (4196) ★★★★★ ★★★★★ 3.8 out of 5 stars. Read reviews for The Westin New York at Times Square 3.8 4196 Reviews This action will navigate to reviews. Search topics and reviews ϙ Search topics and reviews ✘ Clear Search field ϙ Search REVIEWS RATING SNAPSHOT Select a row below to filter reviews. 5☆ stars 2050 2050 reviews with 5 stars. Select to filter reviews with 5 stars. 4☆ stars 764 764 reviews with 4 stars. Select to filter reviews with 4 stars. 3☆ stars 474 474 reviews with 3 stars. Select to filter reviews with 3 stars. 2☆ stars 408 408 reviews with 2 stars. Select to filter reviews with 2 stars. 1☆ stars 500 500 reviews with 1 star. Select to filter reviews with 1 star. AVERAGE CUSTOMER RATINGS Overall ☆☆☆☆☆ ☆☆☆☆☆ 3.8 Overall, average rating value is 3.8 of 5. Cleanliness * * * * * * 4.1 Cleanliness, average rating value is 4.1 of 5. Dining * * * * * * 3.7 Dining, average rating value is 3.7 of 5. Location * * * * * * 4.6 Location, average rating value is 4.6 of 5. Service * * * * * * 3.9 Service, average rating value is 3.9 of 5. Amenities * * * * * * 3.8 Amenities, average rating value is 3.8 of 5. Value for the Money * * * * * * 3.6 Value for the Money, average rating value is 3.6 of 5. 1–10 of 4196 Reviews ≡ Filter Reviews Clicking on the following button will update the content below ▼ Rating Filter by Rating Filter by Rating 1 star 2 stars 3 stars 4 stars 5 stars ▼ Age: Filter by Age: Filter by Age: 18-25 26-40 40-60 60+ ▼ Member Level: Filter by Member Level: Filter by Member Level: Member Silver Gold Platinum Titanium Ambassador Non-Member ▼ Traveler Type: Filter by Traveler Type: Filter by Traveler Type: Solo Couple Family Group ▼ Families Filter by Families Filter by Families Yes No ▼ Couples Filter by Couples Filter by Couples Yes No ▼ Groups Filter by Groups Filter by Groups Yes No ▼ Business Filter by Business Filter by Business Yes No ▼ Leisure Filter by Leisure Filter by Leisure Yes No ▼ Weekend Filter by Weekend Filter by Weekend Yes No ▼ Sightseeing Filter by Sightseeing Filter by Sightseeing Yes No ▼ Romantic Filter by Romantic Filter by Romantic Yes No ▼ Shopping Filter by Shopping Filter by Shopping Yes No ▼ Local Attractions Filter by Local Attractions Filter by Local Attractions Yes No ▼ Outdoor Activities Filter by Outdoor Activities Filter by Outdoor Activities Yes No ▼ Beach Filter by Beach Filter by Beach Yes No ▼ Public Transportation Filter by Public Transportation Filter by Public Transportation Yes No ▼ Bike Friendly Filter by Bike Friendly Filter by Bike Friendly Yes No ▼ Music and Nightlife Filter by Music and Nightlife Filter by Music and Nightlife Yes No ▼ Other Filter by Other Filter by Other Yes No ▼ Not Recommend Filter by Not Recommend Filter by Not Recommend Yes No ▼ Locale Filter by Locale Filter by Locale English English (United States) ACTIVE FILTERS * Active Filters 1 star Remove Filter 1 star ✘ * Active Filters 2 stars Remove Filter 2 stars ✘ * Active Filters 3 stars Remove Filter 3 stars ✘ * Active Filters 4 stars Remove Filter 4 stars ✘ * Active Filters 5 stars Remove Filter 5 stars ✘ * Active Filters 18-25 Remove Filter 18-25 ✘ * Active Filters 26-40 Remove Filter 26-40 ✘ * Active Filters 40-60 Remove Filter 40-60 ✘ * Active Filters 60+ Remove Filter 60+ ✘ * Active Filters Member Remove Filter Member ✘ * Active Filters Silver Remove Filter Silver ✘ * Active Filters Gold Remove Filter Gold ✘ * Active Filters Platinum Remove Filter Platinum ✘ * Active Filters Titanium Remove Filter Titanium ✘ * Active Filters Ambassador Remove Filter Ambassador ✘ * Active Filters Non-Member Remove Filter Non-Member ✘ * Active Filters Solo Remove Filter Solo ✘ * Active Filters Couple Remove Filter Couple ✘ * Active Filters Family Remove Filter Family ✘ * Active Filters Group Remove Filter Group ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters Yes Remove Filter Yes ✘ * Active Filters No Remove Filter No ✘ * Active Filters English Remove Filter English ✘ * Active Filters English (United States) Remove Filter English (United States) ✘ * Clear All ✘ Clear All Filters 1. The Westin New York at Times Square DARREN DARREN * Review 1 * Votes 0 * Member Level: Gold * Traveler Type: Family ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. DARREN · 17 hours ago SURPRISED What a great locations so close to Time Square. When you walk in you feel like you are in a different world. Size size was great for New York and still close to everything. * Cleanliness * * * * * * Cleanliness, 5 out of 5 * Dining * * * * * * Dining, 5 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 5 out of 5 * Amenities * * * * * * Amenities, 5 out of 5 * Value for the Money * * * * * * Value for the Money, 4 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 1. GSSSocialProperty · 5 hours ago Dear Darren, We appreciate you sharing your thoughtful feedback with other travelers. We agree that our optimal location is perfect for exploring all that Times Square has to offer. Thank you for choosing The Westin New York at Times Square, and we hope to have the pleasure of welcoming you back soon. Best Regards, David Weishar Director of Operations Helpful? Yes · 0 No · 0 Report 2. The Westin New York at Times Square B B * Reviews 2 * Votes 0 * Member Level: Platinum * Traveler Type: Family ☆☆☆☆☆ ☆☆☆☆☆ 2 out of 5 stars. B · 20 hours ago DISAPPOINTING STAY I’m a big fan of the Marriott group and as I a higher tier member I was disappointed with this stay. Front desk staff was rude and not helpful what so ever. Location of the hotel makes lower rooms very noisy on the street level. I was barely able to sleep at night because of street noise. If staff was helpful it would have been different, they just seem not to care what so ever. Won’t be staying there again. * Cleanliness * * * * * * Cleanliness, 3 out of 5 * Dining * * * * * * Dining, 2 out of 5 * Location * * * * * * Location, 3 out of 5 * Service * * * * * * Service, 2 out of 5 * Amenities * * * * * * Amenities, 2 out of 5 * Value for the Money * * * * * * Value for the Money, 2 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 1. GSSSocialProperty · 6 hours ago Dear Valued Guest, Thank you for your loyalty and for sharing your experience with us. Our focus is on giving each guest an enriching experience with meaningful and intuitive service; therefore, we sincerely apologize for the disturbances you encountered due to street noise and the way our associates handled the situation. We truly regret it disrupted your sleep, and we understand the frustration. We have escalated your concerns to the appropriate individuals, and we appreciate your patience. We invite you to revisit our area for the integrated, revitalizing experience you deserve the next time you are in our area. Best Regards, David Weishar Director of Operations Helpful? Yes · 0 No · 0 Report 3. The Westin New York at Times Square A BIRTHDAY BUST A BIRTHDAY BUST * Review 1 * Votes 0 * Member Level: Non-Member * Traveler Type: Solo ☆☆☆☆☆ ☆☆☆☆☆ 1 out of 5 stars. A BIRTHDAY BUST · 20 hours ago THANKS FOR NOTHING. Nothing worked. The phone didn’t work. The app didn’t work. My reservation was not in the app when it should’ve been. There was no way to correct any of that. No one could help. No one could make an executive decision. There was never a service tech sent to fix the phone so that I could call for any kind of service I might need. It goes downhill from there. * Cleanliness * * * * * * Cleanliness, 4 out of 5 * Dining * * * * * * Dining, 1 out of 5 * Location * * * * * * Location, 4 out of 5 * Service * * * * * * Service, 1 out of 5 * Amenities * * * * * * Amenities, 3 out of 5 * Value for the Money * * * * * * Value for the Money, 1 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 1. GSSSocialProperty · 6 hours ago Dear Valued Guest, We sincerely apologize for the difficulties you experienced during your stay and for not resolving them to your satisfaction. Everything we do is designed to provide a revitalizing experience, and we regret not meeting these expectations. We have shared your comments with our associates, and we will take the appropriate action to prevent these issues from happening again. We hope to have another occasion to exceed your expectations on your next visit to our area. Best Regards, David Weishar Director of Operations Helpful? Yes · 0 No · 0 Report 4. The Westin New York at Times Square BRITTANY BRITTANY * Reviews 2 * Votes 0 * Member Level: Silver * Traveler Type: Family ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. BRITTANY · 21 hours ago GREAT HOTEL The food was wonderful, the beds were very comfy, and the location is great if you want to be in Times Square. It is within walking distance to many of the theaters if you are seeing Broadway shows or just want to shop. * Cleanliness * * * * * * Cleanliness, 5 out of 5 * Dining * * * * * * Dining, 5 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 5 out of 5 * Amenities * * * * * * Amenities, 5 out of 5 * Value for the Money * * * * * * Value for the Money, 5 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 5. The Westin New York at Times Square GRIGS GRIGS * Review 1 * Votes 0 * Member Level: Non-Member * Traveler Type: Family ☆☆☆☆☆ ☆☆☆☆☆ 4 out of 5 stars. GRIGS · 2 days ago WATCH FEES Go out for breakfast. Expensive and not worth cost. * Cleanliness * * * * * * Cleanliness, 5 out of 5 * Dining * * * * * * Dining, 4 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 5 out of 5 * Amenities * * * * * * Amenities, 4 out of 5 * Value for the Money * * * * * * Value for the Money, 3 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 6. The Westin New York at Times Square AT AT * Review 1 * Votes 0 * Member Level: Member * Traveler Type: Family ☆☆☆☆☆ ☆☆☆☆☆ 1 out of 5 stars. AT · 3 days ago GOOD LOCATION BUT DON’T EXPECT ANY SERVICE I’ve stayed here for the last four years and year on year the level of service has gotten worse. This time around I had to carry my own bags in and to my room . There was very little in the room not even tea bags and I just ended up buying my own. The rooms do need refurbish. But the views are nice. The location is great and everything is accessible. But don’t expect friendly staff or any kind of service. Though some of the door men are nice and helpful! * Cleanliness * * * * * * Cleanliness, 1 out of 5 * Dining * * * * * * Dining, 1 out of 5 * Location * * * * * * Location, 4 out of 5 * Service * * * * * * Service, 1 out of 5 * Amenities * * * * * * Amenities, 1 out of 5 * Value for the Money * * * * * * Value for the Money, 3 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 1. GSSSocialProperty · 2 days ago Dear AT, While we appreciate your positive comments on our optimal location, we are truly sorry to hear that your recent stay did not meet your expectations. Your satisfaction is incredibly important to us, especially as a valued loyal guest. It's great to hear that you encountered attentive service from some members during your stay. However, we truly regret that not all our team members delivered the high standard of hospitality we aim for. We sincerely apologize for the inconveniences you and your family experienced due to service shortfalls and lack of amenities throughout your time with us. We appreciate the feedback, and we hope you will give us another chance to demonstrate the exceptional hospitality we strive to provide every guest. Best Regards, David Weishar Director of Operations Helpful? Yes · 0 No · 0 Report 7. The Westin New York at Times Square TINA TINA * Review 1 * Votes 0 * Member Level: Member * Traveler Type: Family ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. TINA · 3 days ago NYC 40TH BIRTHDAY TRIP Perfect Location!!!! Rooms can use an upgrade. * Cleanliness * * * * * * Cleanliness, 4 out of 5 * Dining * * * * * * Dining, 4 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 4 out of 5 * Amenities * * * * * * Amenities, 4 out of 5 * Value for the Money * * * * * * Value for the Money, 3 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 1. GSSSocialProperty · 2 days ago Dear Tina, Thank you for choosing The Westin New York at Times Square for your 40th birthday celebration. We appreciate you sharing how much you enjoyed your stay and our optimal location.We are grateful for each of your comments as we continually strive to strengthen our guest experience. It was our pleasure accommodating you, and we hope you will stay with us again whenever your travels bring you to the area. Best Regards, David Weishar Director of Operations Helpful? Yes · 0 No · 0 Report 8. The Westin New York at Times Square HENRY P HENRY P * Review 1 * Votes 0 * Traveler Type: Couple ☆☆☆☆☆ ☆☆☆☆☆ 3 out of 5 stars. HENRY P · 4 days ago LIED TO ME UPON CHECK IN they told me everything was pre paid then charged me $50 per day ! it was blatant deception * Cleanliness * * * * * * Cleanliness, 3 out of 5 * Dining * * * * * * Dining, 3 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 3 out of 5 * Amenities * * * * * * Amenities, 3 out of 5 * Value for the Money * * * * * * Value for the Money, 3 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 1. GSSSocialProperty · 2 days ago Dear Henry P We regret your disappointment with some of your fees, and we apologize if this was not adequately communicated to you. We will share your message appropriately and appreciate your patience. We hope to have another chance to accommodate you in the future. Best Regards, David Weishar Director of Operations Helpful? Yes · 0 No · 0 Report 9. The Westin New York at Times Square NEW YORK VISITOR NEW YORK VISITOR * Review 1 * Votes 0 * Member Level: Titanium * Traveler Type: Family ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. NEW YORK VISITOR · 4 days ago BEST PLACE TO STAY IN NYC From the moment we enter the lobby through the housekeeping staff, every one was super courteous. The rooms and the entire hotel were super clean and inviting. Add in location, and this is the very best place to stay if visiting New York. * Cleanliness * * * * * * Cleanliness, 5 out of 5 * Dining * * * * * * Dining, 5 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 5 out of 5 * Amenities * * * * * * Amenities, 5 out of 5 * Value for the Money * * * * * * Value for the Money, 5 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 10. The Westin New York at Times Square SKATES SKATES * Review 1 * Votes 0 * Member Level: Member * Traveler Type: Family ☆☆☆☆☆ ☆☆☆☆☆ 3 out of 5 stars. SKATES · 5 days ago IT’S FINE Enjoyed the location. Friendly staff. Cosmetic room upgrades are noticeable, but still outdated. Not enough electrical outlets. We thought the mattresses were horrible. Food is good. Breakfast is over priced. Not a hotel thing but. NYC thing…. $35/day charge…. Just because. You can apply it towards food, but that doesn’t even pay for one person’s breakfast. Or pay for two drinks. You’ll still pay an extra $20 on top for those two drinks. Overall, it was fine taking my kids for their first time, but will consider other options next time. * Cleanliness * * * * * * Cleanliness, 4 out of 5 * Dining * * * * * * Dining, 4 out of 5 * Location * * * * * * Location, 5 out of 5 * Service * * * * * * Service, 4 out of 5 * Amenities * * * * * * Amenities, 4 out of 5 * Value for the Money * * * * * * Value for the Money, 3 out of 5 Was it helpful? Yes · 0 No · 0 Report Comment 1. GSSSocialProperty · 4 days ago Dear Skates, Thank you for your recent stay and for taking the time to leave a review. We want every guest who stays with us to have a relaxing, rejuvenating experience and to depart with a favorable impression. We regret not meeting these expectations, and we apologize. In the future, please know our front desk associates are always available to help make you as comfortable as possible. We appreciate you mentioning how much you enjoyed our location and hospitality, and we hope you will stay with us again the next time you are in the area. Best Regards, David Weishar, Director of Operations Helpful? Yes · 0 No · 0 Report Load More * Overview * Gallery * Accommodations * Dining * Wellness * Events THE WESTIN NEW YORK AT TIMES SQUARE 3.8 • 4196 Reviews Ratings are compiled based on customer ratings provided in satisfaction surveys after guests have completed their stay. VIEW MAP VIEW MAP +1 212-201-2700 RESERVE Cancel DATES (1 NIGHT) NIGHTS) Tue, Oct 29 Wed, Oct 30 Flexible in October 2024 Specific Dates Flexible Dates Sun Mon Tue Wed Thu Fri Sat October 2024SunMonTueWedThuFriSat293012345678910111213141516171819202122232425262728293031123456789 November 2024SunMonTueWedThuFriSat27282930311234567891011121314151617181920212223242526272829301234567 Tue, Oct 29-Wed, Oct 30CancelDone Number of Nights - 1 + October 2024November 2024December 2024January 2025February 2025March 2025April 2025May 2025June 2025July 2025August 2025September 2025 Done Continue with 1 NIGHT NIGHTS Rooms & Guests 1 Room, Rooms, 1 Adult Adults 1 Child Children Maximum 8 guests per room Rooms (Max: 3 Rooms/person) - 1 + Adults (Max: 8 total guests/room) - 1 + Children (Max: 8 total guests/room) - 0 + AGE OF CHILDREN (REQUIRED) Done Special Rates Lowest Regular Rate Special Rates/points Select a Rate Lowest Regular Rate Corp/Promo Code × Senior Discount AAA/CAA Government & Military Group Code × Marriott Bonvoy Points ADD CORP/PROMO CODE Done View Rates Ratings & Reviews Bazaar Voice * Accommodations Offers Experiences Dining Fitness Events Getting Here WELCOME TO THE WESTIN NEW YORK AT TIMES SQUARE DISCOVER OUR NEW YORK CITY HOTEL IN TIMES SQUARE The Westin New York at Times Square will provide an unforgettable experience in New York City. Our hotel near Times Square, NY, is situated close to Midtown Manhattan and Madison Square Garden. Walk to... See More Broadway theaters, Central Park, and dozens of famed attractions, or enjoy speedy access to the whole city with most subway lines at our hotel's doorstep. After a day's exploring, return to your hotel room or suite, where intuitive amenities, Westin Heavenly® Bed and Heavenly® Bath await. Savor a meal at the vibrant Foundry Kitchen & Bar, serving delicious American cuisine and crafted cocktails. Our WestinWORKOUT Fitness Studio is open 24 hours a day and features state-of-the-art gym equipment, including Peloton bikes. Those looking to host a special event in Midtown Manhattan can take advantage of over 34,000 square feet of meeting space, including many options and three ballrooms, along with bespoke services to ensure a day to remember. Curate your own NYC adventure at The Westin New York at Times Square. See Less Click Here to Enhance Your Stay Order in-room amenities, book small meeting spaces, view hotel activities, and more! Learn More FALL INTO THE EXCITEMENT OF AUTUMN IN TIMES SQUARE Autumn in New York City is the ideal time to fall into the excitement that surrounds it. Steps away from dozens of Broadway shows and in close proximity to Bryant Park, The Highline, and iconic sightseeing, our New York City hotel in Times Square is the perfect place for your urban adventure this fall as the crisp fall air makes exploring all the more enjoyable. ROOMS & SUITES In addition to the 873 spacious guestrooms within our New York City hotel in Times Square, we also have 30 luxurious suites. All accommodation features a Westin’s Heavenly® Bed. 01 / * * * * * * * * * 09 PrevNext * Expand Icon Premium Corner King * Expand Icon Grand Deluxe Double * Expand Icon Grand Deluxe King * Expand Icon Grand Deluxe Corner King * Expand Icon Traditional Double * Expand Icon Traditional King * Expand Icon Traditional Corner King * Expand Icon Premium Double * Expand Icon Premium King * Expand Icon Premium Corner King * Expand Icon Grand Deluxe Double * Expand Icon Grand Deluxe King * Expand Icon Grand Deluxe Corner King * Expand Icon Traditional Double * Expand Icon Traditional King * Expand Icon Traditional Corner King * Expand Icon Premium Double OFFERS & PACKAGES Book a customized package to personalize your stay. Each is created with special rates and amenities to ensure an exceptional travel experience for everyone in your party - couples, families, friends, and solo travelers alike! OFFERS AND PACKAGES Breakfast for a Buck Available: August 21, 2024 — January 29, 2025 Enjoy a full breakfast buffet for 2 guests in our restaurant, Foundry Kitchen. Learn More Parking On Us Available: August 21, 2024 — January 29, 2025 Enjoy free parking and an upgraded room at The Westin New York at Times Square. Learn More Wonder Awaits Family Package Available: March 27, 2024 — January 30, 2025 Enjoy extra space, discounts, and bonus amenities for the kids! Learn More View More VACATIONS BY MARRIOTT BONVOY Bundle Hotel + Flight to Save and Earn Points Book a Package EARLY CHECK-IN Get a head start on your adventures in the city with Guaranteed Early Check-In. Whether you are eager to settle in or looking to maximize your time exploring The Big Apple, our seamless Guaranteed Early Check-In ensures a stress-free arrival and early access to your room starting at 10am. Book Now LATE CHECK-OUT Our Guaranteed Late Check-Out option gives you flexibility to make the most of your time before heading home. If you’re looking to see more city attractions, do some last-minute shopping, or relax a bit longer in your Westin Heavenly Bed, we have you covered. Book Now CONNECTING ROOMS Take advantage of our Guaranteed Connecting Rooms to ensure before you arrive that your loved ones are always close by. Spread out and make the most of your space to refresh, play, and stay connected throughout your stay. Book Now Rooms & Suites To Sleep Well GUEST ROOMS Blending convenience and comfort, guest rooms at The Westin New York at Times Square offer an unforgettable stay in Midtown Manhattan. Enjoy a collection of thoughtful appointments and premium amenities including spacious accommodations designed for families- offering all the comforts of home. Learn More JUNIOR & ONE BEDROOM SUITES More room makes all the difference whether you're traveling for a business meeting, family vacation, or NYC adventure. Junior and One Bedroom Suites offer spacious layouts with distinctive spaces to work, meet and relax. Whether you’re catching up on work, keeping the kids entertained or celebrating a special occasion, enjoy more room to make more memories in Midtown Manhattan. Learn More LUXURY SUITES Embodying the sophistication and glamour of New York City, Luxury Suites offer penthouse-inspired accommodations for an unforgettable stay. Bespoke layouts evoke a sense of modern elegance with sweeping views of the Manhattan skyline. The ultimate New York City experience is ready to welcome you. Learn More Everything You Need, All in One Place A SANCTUARY AMIDST THE CITY A journey is defined by the experiences you have and the memories you bring home - like discovering the vibrant energy of Times Square for the first time, just steps from our hotel. Make the most of your stay in the heart of Manhattan by enjoying easy access to iconic locations and legendary landmarks. Hop on a subway from the nearby station to visit the Met, Wall Street, Lincoln Center, and all of Manhattan's top destinations - each only minutes away. Need to be pointed in the right direction? Our helpful concierge team is there to offer expert guidance, travel advice and local tips. Discover More 01 / * 01 Next A Restful Night Above the New York Cityscape RELAX AND SLEEP WELL At our hotel near Times Square, NY, enjoy a suite of guest room amenities with our signature Sleep Well program, designed to support a restful night above the city. Rise refreshed after a restorative night on your Westin Heavenly® Bed and transform your morning routine into a spa-inspired journey by pampering with Westin Heavenly® Bath products. Sleep Well delivers a new level of comfort, helping to... See More restore, relax, and rejuvenate, while our thoughtful accommodation offers breathtaking views of Manhattan. See Less Learn More Enhancing Your Stay AMENITY TREATS Treat your friends and family to thoughtful amenity gifts during their stay. From sweet and salty snacks to wine and champagne, there is something for everyone to personalize your NYC getaway, whether you are celebrating a milestone anniversary or a weekend excursion. Learn More HOTEL HAPPENINGS The Big Apple is the place to be. Day or night, there are always exciting events taking place near the hotel to keep you busy and entertained. At our New York City hotel in Times Square, check out the latest events calendar so you don’t miss a thing! View Our Events Fuel Your Appetite for Adventure BE NOURISHED AND EAT WELL Eat Well with healthy menu offerings and locally sourced ingredients at our Times Square hotel. Whether you’re starting the morning on a nourishing note at Foundry Kitchen or enjoying a crafted cocktail at Foundry Bar after an evening of entertainment, fuel your appetite for adventure in New York City. From custom-catered menus that power productive meetings to children’s menus that satisfy the tastes of our youngest guests, enjoy comprehensive dining offerings to eat well, drink well, and savor. Discover Now 01 / * * * * * 05 Prev Next Ensure Your Workout Routine Stays Routine KEEP HEALTHY AND MOVE WELL Your active lifestyle doesn't have to take a vacation when you're traveling. Visit our WestinWORKOUT Fitness Studio featuring state-of-the-art Peloton bikes, or get moving to the beat of the New York City streets with one of our RunWESTIN running routes. No matter how you decide to Move Well, our fitness options ensure your workout routine stays on track while exploring Manhattan. Learn More Wonder Awaits FAMILY FUN AT THE WESTIN Ready, set, explore! Wonder is just around the corner from our hotel near Times Square, NY, with our range of family-friendly activities and offerings designed to make your next New York City adventure one to remember. Enjoy more room to create memories together with our Westin Family Package, offering 50% savings on a second connecting guestroom. Eat Well, Drink Well, Savor All FOUNDRY BAR Sip on a creative cocktail as you savor New American cuisine at Foundry Bar, serving refined cuisine with views of Eighth Avenue. Offering the best in New York Times Square dining, our hotel bar is the perfect place to unwind after a day's exploring. Explore Eat Well, Drink Well, Savor All FOUNDRY KITCHEN (BREAKFAST ONLY) Start your day at one of the leading breakfast restaurants in Times Square at Foundry Kitchen, our vibrant hotel restaurant. We serve up farm-fresh items such as seasonal fruits, plus healthy favorites for the entire family from the Westin Eat Well menu. Explore Eat Well, Drink Well, Savor All WESTIN A LA CARTE (IN-ROOM DINING) Experience our fresh take on in-room dining, a fast, flexible, and sustainable way to order nourishing dishes to enjoy in your room or on the go. Explore Prev 01/03 Next MEET, CONNECT, CELEBRATE Turn gatherings from ordinary to extraordinary at The Westin New York at Times Square. With over 34,000 square feet of meeting space across spacious ballrooms and intimate breakout rooms, we cater to events for up to 350 attendees. Discover inspiring venues for events big and small. Our seasoned planning professionals, full-service audio-visual support, and talented catering team take the heavy planning... See More off your plate, providing a seamless experience for you and each of your guests. See Less Learn More Protecting the World of Tomorrow SUSTAINABLY MINDED MEETINGS Maximize your next meeting experience while benefitting the planet. Our hotel near Times Square, NY, delivers a 360-degree green program through sustainable practices and environmentally conscious initiatives, each designed to reduce our environmental impact. Since 2008, the hotel has minimized its carbon footprint and reduced its overall energy use by 35%, helping to sustain and protect our... See More world. See Less Learn More WHAT TO EXPECT Plan and Prepare for your Stay Learn More OUR LOCATION GETTING HERE The Westin New York at Times Square 270 West 43rd Street, New York, New York, USA, 10036 Tel: +1 212-201-2700 LaGuardia Airport Distance From Property: 9.4 Miles Phone Number: +1 718-533-3400 Visit Website This hotel does not provide shuttle service. John F Kennedy International Airport Distance From Property: 15.5 Miles Phone Number: +1 718-244-4444 Visit Website This hotel does not provide shuttle service. Newark Liberty International Airport Distance From Property: 15.6 Miles Phone Number: +1 973-961-6000 Visit Website This hotel does not provide shuttle service. Other Transportation Nearby: Bus Station: Greyhound Bus Station Subway Station: 42nd Street Times Square Station Train Station: Grand Central Station LOOK FORWARD TO THE REST From the plush-top mattress and crisp sateen linens to the richly woven blanket, you can find everything you need to bring the unparalleled comfort of a Heavenly Bed to your home at the Westin Store. Shop Now TRAVEL LIGHT. STAY MOTIVATED. Stay active and feeling your best when traveling. Westin has teamed up with Hyperice and Bala to bring you innovative recovery products and total body strength training equipment during your stay. Explore WESTIN KEEPS YOU MOVING Westin has partnered with Strava to help you maintain your workout routine and explore the local surroundings. View our hotel’s WestinWORKOUT ® Route on Strava and unlock more features with a complimentary subscriber trial. Explore Guest Parking Information We offer various parking options for your convenience. Valet Parking is available at $95 + Tax per day, while Oversized Valet is available at $105 + Tax per day. Self-Parking prices are inclusive of tax and is available for $65 per day, and Oversized Self-Parking is available for $75 per day. All parking options are for a 24-hour period, and there are no in-and-out privileges. A 1-hour grace period is provided on the day of departure. If you choose Valet Parking, you will pay at the hotel, and for Self-Parking, you will pay at the garage. Valet Parking call time is 30 minutes, and parking operates 24/7, 365 days a year. Garage supports a maximum vehicle height of 9 feet. FedEx Office Services The FedEx Office located on Level 2 of the hotel and offers a range of services to guests. These services include printing and copying, packing and shipping, as well as document finishing services. Whether you need to print important documents for a business meeting or ship a package back home, the knowledgeable staff at FedEx Office can assist you. They also offer a range of products to enhance your printing and presentation needs, such as banners, posters, and brochures. For all details including shipping and delivery instructions, costs, and hours please visit the store’s website. Charges apply for package handling and storage. Pet Policy The Westin New York at Times Square welcomes up to one (1) dog under 40 pounds per guest room. No other pets are permitted. We are happy to provide a Westin Heavenly Dog Bed® for the length of your stay, subject to availability. Pets may not be left unattended in guestroom and must be on a leash or in a carrier in common areas. Non-refundable Pet Fee: $50 per night up to a maximum of $150 per stay PROPERTY DETAILS Featured Amenities Restaurant Fitness Center Meeting Space Free Wifi Gift Shop Wake up Calls Turndown Service Mobile Key Digital Check In Service Request Hotel Information Check-in: 4:00 pm Check-out: 12:00 pm Minimum Age to Check In: 21 Smoke Free Property Pet Policy Pets Welcome. 40 pound limit; Dogs cannot be left in room alone; 3nt max fee ($150.00)/stay Non-Refundable Pet Fee Per Night: $50.00 Maximum Pet Weight: 40.0lbs Maximum Number of Pets in Room: 1 Off-Site Parking ADVANCE Parking LLC 0.1 Miles Parking Valet Daily: $95.00 Additional Parking Information Off-Site Parking is available for a daily rate of $95 for valet or $65 for self-park plus tax. Oversize fees may apply. General Information Policies and Payments Accepts: Credit Cards Services Concierge desk service Currency Exchange Property has elevators Languages spoken by staff: English, Spanish, French, Hindi, Mandarin Accessibility Information For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 212-201-2700 Accessible Hotel Features Property has elevators Service Animals are Welcome Accessible Areas with Accessible Routes from Public Entrance Entrance to On-Site Business Center is Accessible Entrance to On-Site Fitness Center is Accessible Main Entrance is Accessible Meeting Spaces are Accessible Room and Suites Access through the Interior Corridor Guest Room Accessibility Accessible Vanities Adjustable Height Hand-Held Shower Wand Bathtub Grab Rails Closed Caption TV Deadbolts on Guest Room and Suites Doors Electronic Room Key Guest Room and Suites Doors Self-Closing Guests in mobility-accessible rooms may inquire about lowering the bed height Hearing Accessible Rooms and/or Kits Lever Handles on Guest Room Doors Lowered Deadbolts on Guest Room Doors Lowered Electrical Outlets Lowered Night Guards on Guest Room Doors Lowered Viewports in Guest Room Doors Mobility accessible rooms Non-slip Grab Rails in the Bathroom Roll-in Shower Room Windows Open Safety Chains and/or Latches on Guest Doors TTY/TTD Compatible Toilet Seat at Wheelchair Height - Toilet for Disabled Transfer Showers in Guest Rooms Viewports in Guest Room and Suites Doors Sustainability Information Footprints Carbon Footprint: 13.22 kg per room night Water Footprint: 490.89 liters per room night FREQUENTLY ASKED QUESTIONS What are the check-in and check-out times at The Westin New York at Times Square? The check-in time at The Westin New York at Times Square is 4:00 pm and the check-out time is 12:00 pm. Does The Westin New York at Times Square allow pets? The pet policy at The Westin New York at Times Square is: Pets Welcome 40 pound limit; Dogs cannot be left in room alone; 3nt max fee ($150.00)/stay Non-Refundable Pet Fee Per Night: $50.00 Maximum Pet Weight: 40.0lbs Maximum Number of Pets in Room: 1 What are the parking options at The Westin New York at Times Square? The parking options at The Westin New York at Times Square are: Off-Site Parking: ADVANCE Parking LLC 0.1 Miles Valet: Daily: $95.00 Off-Site Parking is available for a daily rate of $95 for valet or $65 for self-park plus tax. Oversize fees may apply. What property amenities are available at The Westin New York at Times Square? The property amenities at The Westin New York at Times Square are: Restaurant Fitness Center Meeting Space Free Wifi Gift Shop Wake up Calls Turndown Service Mobile Key Digital Check In Service Request Does The Westin New York at Times Square have free Wi-Fi? Yes, The Westin New York at Times Square has free Wi-Fi available to hotel guests. Unlock your stay with the Marriott Bonvoy™ App THE WESTIN NEW YORK AT TIMES SQUARE Overview Gallery Accommodations Dining Wellness Events Follow The Westin New York at Times Square Facebook Instagram 270 West 43rd Street, New York, New York, USA, 10036 Toll Free: +1-888-627-7149 Fax: +1 212-201-2799 Follow The Westin New York at Times Square Facebook Instagram 1. Marriott Bonvoy 2. Destinations 3. New York 4. 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