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Form analysis
3 forms found in the DOM

Name: email-form-3 — GET

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Name: email-form — GET

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Name: email-form-2 — GET

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</form>

Text Content

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InstallDemoResolve
 * PRODUCT
   
   Features
    * Delivery Guarantee
    * Resolution Portal
    * Notifications
    * Tracking
   
   Case Studies
   
    * ERICA'S ATA
      
      Cosmetics
   
    * UNBOXME
      
      Gifts
   
    * SUBMINIMAL
      
      Coffee gadgets
   
    * GAMERS GUILD
      
      Collector Items

 * INDUSTRIES
   
   By Industry
    * Fashion & Apparel
    * Beauty & Cosmetics
    * Food & Beverage
    * Gaming & Electronics
    * Jewelry & Gifts
    * Toys & Collectibles
   
   Case Studies
   
    * ERICA'S ATA
      
      Cosmetics
   
    * UNBOXME
      
      Gifts
   
    * SUBMINIMAL
      
      Coffee gadgets
   
    * GAMERS GUILD
      
      Collector Items

Delivery GuaranteeNotificationsResolution PortalPRICINGCase
StudiesBlogFAQContactLog InSign Up
 * COMPANY
   
    * FAQ
    * Blog
    * Contact

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OFFER PEACE OF MIND FOR LOST, STOLEN, DAMAGED PACKAGES


ELIMINATE ORDER LOSSES & CONVERT EXTRA REVENUE


Our Shopify app includes package tracking, notifications and a customer portal
to resolve shipping issues with ease.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Increase your Store Average Order Value
Perfect for Perishable & high-risk shipments








YOU ARE IN GOOD COMPANY



SHIP HAPPENS


TURN LOST PACKAGES INTO PROFIT

Direct Revenue Stream: Offer shipping protection directly to your customers &
generate additional income on every order.
‍Customizable Pricing: Set your own delivery guarantee fees, providing
flexibility to match your business model.
‍Enhanced Customer Trust: The added peace of mind will increase overall
satisfaction and loyalty.
Elevated Service: Provide your customers with 5-star-worthy order support and
timely solutions directly.
Increase Revenue: Earn an additional 2.5% on most orders instantly.
Full Control:  If something goes wrong with an order delivery you decide what
happens next.
Time Savings: No more endless email threads or waiting around for anyone to make
a decision on a claim.
Quick Resolution: Reship, refund, or deny claims with a few clicks.
Customizable: Tailor your policy to suit your business needs and customer
preferences.
Official Shopify App



PROTECT & PROSPER


UNLOCK A NEW
REVENUE STREAM

73% of customers are willing and able to pay for peace of mind With us, you get
to keep that extra revenue and increase your margins without changing anything
else.
+$7,522
Avg. Extra Monthly Revenue
73%
avg. conversion rate
2.5%
avg. increase in AOV


ADDITIONAL REVENUE


CALCULATE YOUR RETURN

Check how much extra revenue you could be earning on a monthly basis
with ShipAid.
# of Orders / Month

Average Order Value
$
Guarantee Fee Collected (% of Order Value)info_outline
2.5 %
11.522.533.54
Guarantee Program Revenue

$ 1,050 /mo

Lost. Damaged. Stolen Orders / Month

Profit After Losses

$ 810 /mo

Guarantee Conversion Rate (avg. 70%)info_outline
70%


STREAMLINE CUSTOMER SERVICE


SELF-SERVICE RESOLUTION PORTAL

Reduce customer service workload by allowing customers to report delivery issues
like lost packages without lengthy conversations to collect data.
Flexible:  Simply add the portal link to customer notifications, tracking pages,
or your website.
Easy:  It takes your customer 1 minute to fill out and send. It takes you 10
seconds to resolve.
Automated: Issues filed to your dashboard and you are notified for quick
resolution.
Branded:  Customize for an enhanced experience and a personal touch.
Resolution Portal



DELIVERY ISSUE MANAGEMENT MADE EASY


RESHIP, REFUND, OR DENY ISSUES WITH JUST A FEW CLICKS

Take control of your customer's journey to satisfaction

SEARCH & FILE

Quickly see which orders are guaranteed and file a issue with just a few clicks.
Delight your customers with lightning-fast resolutions.

CHOOSE YOUR RESOLUTION

Reship, Refund, or Deny your delivery issues and notify the customer all within
one dashboard. See comments and pictures for quick reference.

DATA ANALYTICS & TRACKING

Check how your guarantee program is going and adjust as needed. Quickly pull up
order history to keep track of your team and customers.




TRACK SHIPMENTS IN STYLE


CREATE A BEAUTIFUL TRACKING PORTAL

Send your customers to a custom-branded tracking portal where they can check
their order status. Use this new touchpoint to upsell new products, answer FAQs,
provide discounts, or just stay connected.
Flexible:  Simply add the portal link to customer notifications, tracking pages,
or your website.
Easy:  It takes your customer 1 minute to fill out and send. It takes you 10
seconds to resolve.
Automated: Issues filed to your dashboard and you are notified for quick
resolution.
Branded:  Customize for an enhanced experience and a personal touch.

Show Me



WIMO SOLVED


CUSTOMIZED NOTIFICATIONS

Reduce lost and stolen packages with up-to-date info in your customer's inbox.
Make every email an upsell and relationship-building opportunity.
Flexible:  Simply add the portal link to customer notifications, tracking pages,
or your website.
Easy:  It takes your customer 1 minute to fill out and send. It takes you 10
seconds to resolve.
Automated: Issues filed to your dashboard and you are notified for quick
resolution.
Branded:  Customize for an enhanced experience and a personal touch.
Book Demo




SEAMLESS INTEGRATION


BUILT FOR PERFORMANCE

Our widget will enhance your cart and earn you additional revenue on most orders
instantly. Checkout our demo to see how it works.
$ Or % Based Add-On:  You decide how much to charge for your delivery guarantee.
Proven to Convert:  Over 70% of customers opt-in across hundreds of stores and
thousands of orders daily.
Discreet Yet Effective:  Our cart/checkout upsell will boost conversion rates.
Free Expert Installation: We will get it working exactly the way you want it
within 24 hours.
Book Demo




DON'T TAKE OUR WORD FOR IT

Read our customer's reactions to enhancing their customer experience and earning
more in the process. The feedback has been incredible.
Case Studies


NIKKI SMITH

Founder, Nikki Smith Designs
"Amazing for package protection! I use to use nothing, until I had to refund a
huge order that never made it. Then I used an app, but they made way too much $
off my sales and never help when I needed it most. This is a way to pay yourself
for package protection & use that $ only when you need it! Genius! So happy!”

GREG

Ecommerce, Playtech
"We’re thrilled with the performance of ShipAid so far!"


BELLA KATZ

Co-Founder, Unboxme
“Everything about this app is incredible. They offer outstanding customer
support, a smooth integration and easy to use portal. To top it off, our revenue
has increased significantly since we get to keep 90% of the guarantee fees paid
by our customers. There is nothing on the market like this, and I wish I had
found them earlier!”

JULIAN PLATEADO

Founder, Nordic Catch
"Easy install, great customer support! A customizable way to earn a few bucks on
every order to help cover your replacement costs! I highly recommend adding this
feature if you ship perishable, fragile, or high cost items!"

JAMES WILSON

VP, Great Scot International
“Glad to have found this app. Was hesitant at first but customers are adopting
it as peace of mind especially with shipping perishable orders.”

MELAINA BALBO

Founder, BIS
"ShipAid is a MUST if you sell products that are perishable or fragile or any
other shipping variable that makes losses absolutely unacceptable. I needed help
installing it and adjusting settings, and their customer service is amazing! A
real person responded very quickly and helped get everything exactly as I need
it for my Shopify store. In my experience, actually helpful online chat customer
service is a rare thing! the app is easy to use app and offers what for me is a
necessary service . It's a small price for the customer and a big win for
everyone."



LATEST CASE STUDIES

Here is how our customers are risking less, saving time, providing better
customer service, and earning more

ONE-OF-A-KIND SHIPPING PROTECTION FOR COLLECTIBLES

TACKLE SEASONAL CHALLENGES & ENHANCE CUSTOMER EXPERIENCE

November 24, 2023



TOP-NOTCH COFFEE MAKING PRODUCTS SOLD INTERNATIONALLY

ADDITIONAL $1,523.35 IN REVENUE MONTHLY

November 14, 2022

2 min read

DELICATE & EXPENSIVE COSMETIC PRODUCTS SHIPPED NATIONWIDE

STREAMLINED THEIR CUSTOMER SERVICE SAVING THOUSANDS

December 28, 2022

2 min read



HANDS-FREE CUSTOMER SERVICE


CUSTOMER RESOLUTION PORTAL

Give your customers an easy way to communicate delivery issues by sending them
to your branded resolution portal. Then simply reship or refund to resolve their
issue quickly and keep them coming back.


TAKE CONTROL


GAME CHANGING
IN-HOUSE GUARANTEE

Customers expect on-time delivery and great service, but that does not always
happen. Never get "denied" by a carrier or insurance company again. Own the
customer resolution process and enjoy the benefits of being in full control of
your own refund policy.
See Pricing

Smooth opt-in process your customers already understand.
Full control over how much your customers pay for guarantee.
Offset the cost of lost, stolen, or damaged orders. Keep the profits!
Live data for quick and accurate analysis of each order and issue.
Free expert installation in 24hrs!
E-mail + Chat support included.
No coding required.
Customer Service

THE IMPACT OF SHIPPING GUARANTEES ON SHOPIFY CONVERSION RATES

December 1, 2023

4 mins
Marketing

20 TIPS TO OPTIMIZE YOUR SHOPIFY CHECKOUT & BOOST SALES

October 24, 2023

5 mins
Customer Service

THE ULTIMATE GUIDE TO SHOPIFY ORDER TRACKING

June 26, 2023

4 mins
Customer Service

WHY SELF-SERVICE CUSTOMER RESOLUTION PORTALS ARE THE FUTURE OF ECOMMERCE, AND
HOW SHIPAID DELIVERS

March 14, 2023

4 mins

FEATURE 4


AN ALL-IN-ONE EMAIL MARKETING PLATFORM.

Build strong online communities with advanced marketing tools. Get access to
relevant audience data, and accurate reports on performance metrics.
View all sub-features

No credit checks or founder guarantee.
Bring in external data automations.
Send automated activation emails
Sort through contacts based on content preferences.
No coding required
Enable two-factor authentication emails

SEAMLESS INTEGRATION


INTEGRATE WITH YOUR SHOPIFY STORE INSTANTLY

ShipAid on Shopify

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BLOG


ADVICE ON HOW TO MAKE YOUR CONTENT.

Explore all resources

SHIPAID

Customer Service

THE IMPACT OF SHIPPING GUARANTEES ON SHOPIFY CONVERSION RATES

December 1, 2023

4 mins

SHIPAID

Marketing

20 TIPS TO OPTIMIZE YOUR SHOPIFY CHECKOUT & BOOST SALES

October 24, 2023

5 mins

SHIPAID

Customer Service

THE ULTIMATE GUIDE TO SHOPIFY ORDER TRACKING

June 26, 2023

4 mins

SHIPAID

Customer Service

WHY SELF-SERVICE CUSTOMER RESOLUTION PORTALS ARE THE FUTURE OF ECOMMERCE, AND
HOW SHIPAID DELIVERS

March 14, 2023

4 mins


START FOR FREE ($0/MO), NO STRINGS ATTACHED

Guarantee Your Shipments & Increase Your Profits, It's That Simple.
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Protect & Prosper
Subscribe to receive exclusive updates

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