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4 open positions - Gen25 careers
4 open positions:
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New Customer Case: Salesforce Einstein elevates Bijenkorf’s customer service
New Customer Case:
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Blog:
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Developing: Field Service mobile application & Experience Cloud for GGN
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Developing: Sales Cloud, Service Cloud, & Pardot for Biller
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Sales Cloud, Service Cloud, & Pardot for Biller
Developing: Customer 360 for Mollie
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Customer 360 for Mollie
4 open positions - Gen25 careers
4 open positions - Gen25 careers
New Customer Case: Salesforce Einstein elevates Bijenkorf’s customer service
New Customer Case: Salesforce Einstein elevates Bijenkorf’s customer service
New Customer case: Nexus project GGN
New Customer case: Nexus project GGN
New Customer case: Realising International Ambitions with Moving Intelligence
New Customer case: Realising International Ambitions with Moving Intelligence
Blog: Catching up with CEO Gijs Martens
Blog: Catching up with CEO Gijs Martens
Developing: Field Service mobile application & Experience Cloud for GGN
Developing: Field Service mobile application & Experience Cloud for GGN
Developing: Sales Cloud, Service Cloud, & Pardot for Biller
Developing: Sales Cloud, Service Cloud, & Pardot for Biller
Developing: Customer 360 for Mollie
Developing: Customer 360 for Mollie
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WHITEPAPER DATA, AI AND CUSTOMER EXPERIENCE


Expectations are high when it comes to the business value of data and AI. That’s
no surprise, because AI has the potential to turn data into insights,
recommandations and/or actions. In this whitepaper you’ll learn how to create a
better customer experience using data, AI and automation.

Contact us
Download now


Understanding the potential value of the usage of data doesn’t automatically
lead to value generation from data. We know data has no ambition of its own, but
companies do. There are two basic rules for unlocking the potential of data with
(AI) algorithms
‍
1. Connect to reliable data sources; dirty data never leads to clear results.
2.Focus on a business challenge; If data is the answer, what’s the question?

In the whitepaper we will discuss a phased approach in creating a data driven CX
platform in general. We will also show you how advanced digital technology like
Salesforce clouds, TableauCRM, Einstein, Mulesoft and Slack can help you create
a valuable solution in practice.



WHAT'S INCLUDED?


 * Rise of data and AI in business context
   
 * Data mining and Crisp DM explained
   
 * Getting from data to insights and action; descriptive, diagnostic, predictive
   and prescriptive analytics
   
 * 3 building blocks of a AI empowered customer experience platform
   
 * Building a AI CX platform with Salesforce
   


DOWNLOAD THE WHITEPAPER



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