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Home Privacy Notice


GRACO GLOBAL PRIVACY NOTICE

Last Modified: December 1, 2022

 1.  Introduction and Scope
 2.  Data Controller
 3.  Personal Data We Collect About You and How We Collect It
 4.  How We Use Your Personal Data
 5.  How We Share Your Personal Data
 6.  International Transfers of Personal Data
 7.  Data Retention
 8.  Your Rights with Regard to Your Personal Data
 9.  Data Security
 10. Third-Party Websites
 11. Children
 12. California Residents - Your California Privacy Rights
 13. Revisions to our Data Protection Notice
 14. Graco IoT Device Data Protection Notices


1. INTRODUCTION AND SCOPE

Graco Inc. (“Graco”) and its affiliates and subsidiaries (together “we”, “our”,
or “us”) is committed to protecting your privacy. This notice describes the
categories of Personal Data we process in connection with your use of any of the
websites available at www.graco.com (“Websites”) and the services, features or
content we offer (“Services”), the purposes for which Personal Data is
collected, the parties with whom we share it and the security measures we take
to protect your data. It also informs you about your rights and choices with
respect to your Personal Data, and how you can contact us to inquire about our
data protection practices. Please read this notice carefully. In the event you
disagree with any provision in this notice, please do not use Websites or
provide any Personal Data. This notice may change from time to time, for more
information about notice amendments see Section 13 below.


2. DATA CONTROLLER

For the purpose of this notice

Graco Inc.
Attn: Legal-Privacy
88-11th Avenue Northeast
Minneapolis, MN 55413
USA

is responsible for the processing of your Personal Data as the data controller.

 

You can contact us by:

 * emailing privacy@graco.com;
 * calling either +1 612 379 3654 (US), +1 866 361 5924 (US, toll-free); or +32
   (0) 89 770 860 (EU);
 * or mailing

Graco Inc.
P.O. Box 1441
Minneapolis, MN 55440-1441
USA


3. PERSONAL DATA WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

“Personal Data” means any information relating to an identified or identifiable
natural person; an identifiable natural person is one who can be identified,
directly or indirectly, in particular by reference to an identifier such as a
name, an identification number, location data, an online identifier or to one or
more factors specific to the physical, physiological, genetic, mental, economic,
cultural or social identity of that natural person.

When visiting our Websites you have the option to provide us with Personal Data
relating to you. Additionally, when you use our Services we automatically
collect certain information about you and your internet usage. The specific
categories of Personal Data concerned and the sources from which we obtain them
are linked to the way you interact with our Websites and Services. More
information about the categories of Personal Data and the ways in which we
collect it are described below.

(1) Personal Data You Give to Us. Our Websites offer you the possibility of (i)
contacting us via an online request form; (ii) signing up to receive email
alerts; and (iii) registering for a Customer Information System (“CIS”), Graco
Partner Portal ("Partner Portal"), or a Graco External Distributor Interface
(“GEDI”) account. The Personal Data thereby collected includes:

If you are a Graco distributor (“distributor”):

Contact information about you such as your first and last name, email address,
your phone and fax number, your zip/postal code, your state and country of
residence;

Professional information related to you and to those of your employees with
access to the CIS, Partner Portal, or GEDI account consisting of your company
name, first and last name, (function) title, email address, the company’s
general manager’s name, the company’s website, the company’s address, the
shipping address and your Graco account number;

Your and your employee’s CIS, Partner Portal, or GEDI passwords; and

Contract information (provided the contract party is the end consumer) such as
bank account information, creditworthiness, terms of payment and financing.

The obligatory fields are marked as such on the interface. The use of and the
interaction with our Websites or Services is subject to the provision of this
information.

If you are a general user (“general user”):

Contact information such as your first and last name, email address, your phone
number, your zip/postal code, your city, state and country of residence; and

Professional information such as your company name.

(2) Personal Data We Automatically Collect. As you navigate through our Websites
or when you interact with our Services, we use automatic data collection
technologies to collect certain Personal Data about your device, browsing
activity, and patterns, including:

Log usage data of your visits to our Websites and use of our Services, including
technical session and connection information, resources that you access, traffic
data, location data, date and time of access and frequency;

Personal Data about your computer and internet connection, hardware and
software, including your IP address, operating system, host domain, browser
type, language settings, web pages you viewed on our Websites, search terms and
times of your visit; and

Details of referring websites (URL) and web pages you visited prior to ours.

(3) Cookies Used On Our Websites. We use cookies, beacons and similar
technologies on our Websites. Cookies are small data files that are stored on a
user’s computer for record keeping purposes. We use them in public areas of our
Websites, as well as on the CIS and GEDI areas of the Websites.

Our Websites use single-session (temporary) and multi-session (persistent)
cookies. Temporary cookies last only as long as your web browser is open, and
are used for technical purposes such as enabling better navigation on our
Websites. Once you close your browser, the cookie disappears. Persistent cookies
are stored on your computer for longer periods and are used for purposes which
include tracking the number of unique visitors to our Websites and Personal Data
such as the number of views a page gets, how much time a user spends on a page,
and other pertinent web statistics. This Personal Data identifies your browser
to our servers when you visit the Websites.

Most web browsers are set to accept cookies by default. If users prefer, they
can usually choose to set their browsers to remove and reject cookies. In some
cases, removing or rejecting cookies may affect certain features or services on
our Websites. If you want to disable the use of cookies or remove them from your
computer, you can disable or delete them at any time using your browser (consult
your browser's "Help" menu to learn how to delete cookies).

 (4) Social Media Plugins. When using our Websites we allow you to share
information with social media sites and to access our social media profiles
through so-called plugins. Social networks are able to retrieve Personal Data
through those plugins, even if you don’t interact with them. Moreover, if you
are logged onto a social network while visiting our Websites with social plugins
imbedded in them, the network can collect and store information about such visit
and link it to your social network user account. As we have no control over the
data collected by social media networks through their plugins, we encourage you
to read their applicable data privacy policies to learn more about them.

Once you choose to share information from our Websites on social media or when
you connect with our social media profiles through the plugins, those social
media sites allow us to automatically access Personal Data retained by them
about you consisting of content viewed by you, content liked by you and
information about the advertisements you have been shown or have clicked on. You
can restrict our access to your Personal Data by changing your privacy setting
on the respective social media site.

Lastly, you can access our Websites via a third-party service, e.g. from our
profiles on social networks. In those cases, we collect Personal Data from your
social media user account consisting of your first and last name, email address
and phone number and any other information you have made public.

If you use Graco’s ecommerce site (e.g., shop.graco.com) to order Graco Product
(“ecommerce user”):

When you use a Graco ecommerce site, such as shop.graco.com, we collect the same
information as a “general user” of a Graco website, including cookies and
contact information such as your first and last name, email address, your phone
number, your zip/postal code, your city, state and country of residence; and
professional information such as your company name.  Such information you
provide as an ecommerce user is stored, used, and managed through the same
Customer Relationship Management (CRM) process as a general user.

You cannot create an account with Graco’s ecommerce site; product purchase and
checkout is only available as a “guest” account.

We connect you with a third party payment processor, Cybersource, a Visa
Solution, for the processing of your payment: Cybersource, P.O. Box 8999, San
Francisco, CA, 94128. You should also carefully review the Cyber Source Privacy
Policy (https://www.cybersource.com/en-us/about/dpa.html) before placing an
order for Graco Products.  Graco does not collect, use, share, or retain your
financial information.


4. HOW WE USE YOUR PERSONAL DATA

We will only process your Personal Data for specific, explicit and legitimate
purposes. We will not process your Personal Data for any further purposes than
the ones the data was originally intended for, unless the new purpose is
compatible with the original one. In the absence of compatibility, the
processing of data for further purposes is subject to your prior explicit
consent.

We process the Personal Data you provide us with for the purposes listed below:

If you are a Graco distributor:

Evaluate your eligibility for a CIS, Partner Portal, or GEDI account and manage
your account;

Communicate with you upon a request for information, support or customer
service; and

Inform you about our products and services, events, newsflashes, newsletters,
surveys, purchases of services and/or products.

If you are a general user or an ecommerce user:

Inform you about our products and services, events, newsflashes, newsletters,
surveys, purchases of services and/or products;

Communicate with you upon a request to offer information, product support or for
the purpose of customer service;

Log the Graco products you have purchased, if applicable (e.g., a Product
Registration Form submitted by you, your ecommerce purchase on shop.graco.com,
etc.); and

Send you email alerts to inform you about publications on your investors’
domain.

The Personal Data we collect automatically is statistical data that helps us
improve our Websites’ features and functionalities in order to deliver a better
and more personalized service, including by enabling us to:

Determine website traffic patterns;

Count web visits;

Determine traffic sources so we can measure and improve the performance of our
site;

Observe site search patterns to provide more intuitive navigation cues;

Determine user frequency and time between user visits; and

Prevent and detect misuse and malfunction of our Websites including
troubleshooting.

The processing of all the Personal Data we collect relating to you is either
based (i) on your consent; (ii) necessary to provide you with our products and
services at your request prior to entering into a contract with you or necessary
for the performance of a contract to which you are party; (iii) necessary to
comply with a legal obligation; or (iv) based on our legitimate interests in
ensuring the functionality of our Websites and Services and that they are
tailored to your needs, unless these are overridden by your interests and
rights.

As an ecommerce user, you are providing the same information as a general user.
For example, the contact information you provide as an ecommerce user during
checkout is stored and used through the same Customer Relationship Management
(CRM) process as a general user that provides their contact information, such as
in the “Contact Us” form.



5. HOW WE SHARE YOUR PERSONAL DATA

Due to the international scope of our business, your Personal Data can be shared
or accessed by Graco-affiliated entities within the company group. You can find
more information on data transfers to affiliates based outside of the EU in
Section 6 below.

Subject to applicable law and regulations, we share your Personal Data with:

Public authorities, including law enforcement;

Graco distributors;

Service providers acting on our behalf for the purposes listed above in Section
4, wherein we require these service providers to only process Personal Data in
accordance with our instructions and only as long as necessary to perform the
requested services or in compliance with applicable law (e.g., invitation
mailing and newsletter distribution providers, website and app administration
providers); and

In connection with a merger, joint venture, sale or transfer of all or a portion
of our assets or stock, or other similar corporate transactions involving a
change of ownership or control.

For payment processing, we connect you via our ecommerce site with our retained
third party payment processor, Cybersource, a Visa Solution.  They collect your
financial information (e.g., credit card information) for paying for your Graco
Product.  Graco does not collect, use, share, or retain your financial
information.


6. INTERNATIONAL TRANSFERS OF PERSONAL DATA

International data transfers refer to transfers of Personal Data outside of the
European Economic Area (“EEA”). We are a company with operations around the
world. Accordingly, our business requires the transfer of Personal Data to and
from other group companies or third parties, which may be located outside the
EEA, including the United States of America. A list of our worldwide
Graco-branded group companies can be obtained here. Our non-Graco-branded
subsidiaries include White Knight Fluid Handling, QED Environmental Systems
Handling, Graco Fluid Handling (I) Inc. doing business as Imtec Aculine Inc.,
Graco Fluid Handling (H) Inc. doing business as Heateflex Corporation, HiP,
and Gema Powder Coating and its subsidiary SAT S.p.A. We will only transfer
Personal Data to countries that provide for an adequate data protection standard
meeting the requirements as set out by the European Commission. Data transfers
to countries not meeting that threshold will only occur in accordance with
international data transfer agreements based on EU Standard Contractual Clauses.


If you are a resident of a country in the EEA or the UK, the European Commission
(“EC”) recognizes some non-EEA countries as providing an adequate level of data
protection according to EEA standards. For transfers from the EEA to countries
not considered adequate by the EC, as well as for transfers from the UK to
countries not considered adequate by a competent authority with jurisdiction
over such transfers, we have put in place measures deemed adequate the EC, such
as the EC’s standard contractual clauses, to protect your personal information.
You may obtain a copy of these measures by contacting us at privacy@graco.com.

Graco commits to resolve complaints about our collection or use of your personal
information. EEA and Swiss individuals with inquiries or complaints regarding
our policy should first contact privacy@graco.com, calling either +1 612 379
3654 (US) or +32 (0) 89 770 860 (EU), or mailing

Graco Inc.

Attn: Legal-Privacy

88-11th Avenue Northeast

Minneapolis, MN 55413

USA

If you have an unresolved privacy or data use concern that we have not addressed
satisfactorily, please contact our third party dispute resolution provider (free
of charge) at https://www.jamsadr.com/eu-us-privacy-shield.

Graco is a company with operations around the world. Accordingly, personal
information received by Graco may be used globally in connection with employment
or business operations within Graco. Personal information may be transferred
between Graco entities located in North America, South America, Europe, the
Middle East, Africa, Asia-Pacific and elsewhere. Personal information may also
be transferred to third parties acting as agents and performing tasks on behalf
of and under the instructions of Graco. Graco will transfer personal information
received from the EU or Switzerland to a third party agent only if Graco first
ascertains that the third party agent subscribes to the Principles, is subject
to the European Commission’s Directive on Data Protection or another adequacy
finding, or agrees in writing to provide at least the same level of privacy
protection as is required by the Principles.


7. DATA RETENTION

As a general rule, we will not retain your Personal Data for longer than is
allowed under the applicable data protection laws or for longer than is
necessary in relation to the purposes for which it was originally collected or
otherwise processed. In the event of inactivity of your CIS, Partner Portal, or
GEDI account for the duration of a period of 2 years we will delete your
Personal Data, unless statutory retention periods apply.

In the absence of statutory retention periods, alternatively after completion of
those periods, we will erase your Personal Data. Further, we will erase your
Personal Data where one of the following applies: (i) when you withdraw your
consent (where lawfulness of processing was based on your consent) and there is
no other legal ground for the processing; (ii) when you object to the processing
and there are no overriding legitimate grounds for the processing; (iii) when
your Personal Data has been unlawfully processed; and (iv) when it is necessary
to comply with legal obligations.


8. YOUR RIGHTS WITH REGARD TO YOUR PERSONAL DATA

You have certain rights regarding the Personal Data we maintain about you and
certain choices about what Personal Data we collect from you, how we use it, and
how we communicate with you.

The right to request access to and receive information about the Personal Data
we maintain about you.

The right to rectification or erasure of your Personal Data.

The right to restriction of processing of your Personal Data.

The right to data portability in order to transfer your Personal Data easily to
another company.

Where Personal Data processing is based on your consent, the right to withdraw
your consent at any time. You can tell us not to send you any further marketing
emails by clicking on the unsubscribe link within the marketing emails you
receive from us or by contacting us as indicated below.

The right to lodge a complaint with a supervisory authority.

The right to object to processing concerning your Personal Data.

You can submit a request to exercise these rights at any time by contacting our
DPC at privacy@graco.com, calling either +1 612 379 3654 (US) or +32 (0) 89 770
860 (EU), or mailing

Graco Inc.

Attn: Legal-Privacy

88-11th Avenue Northeast

Minneapolis, MN 55413

USA


9. DATA SECURITY

We have implemented appropriate technical and organizational measures designed
to secure your Personal Data from accidental loss and from unauthorized access,
use, alteration, and disclosure. These precautions include the use of physical,
electronic and organizational measures. Physical security measures are intended
to prevent unauthorized access to database equipment and hard copies of Personal
Data. Electronic security measures, such as firewalls, restricted access and/or
encryption are intended to monitor access to our servers and protect against
hacking and other unauthorized access from remote locations. Organizational
security measures are intended to limit access to Personal Data to only those
employees and service providers who have a specific purpose for maintaining,
using, and processing such information.


10. THIRD-PARTY WEBSITES

Our Websites may contain links or references to other websites outside of our
control. Please be aware that this notice does not apply to these websites. We
encourage you to read the Data Privacy Policies and terms and conditions of
linked or referenced websites you enter. These third-party websites may send
their own cookies and other tracking devices to you, log your IP address, and
otherwise collect data or solicit Personal Data.


11. CHILDREN

Our Websites are not intended for children and we have no intention of
collecting Personal Data from individuals under eighteen years of age. If a
child has provided us with Personal Data, a parent or a guardian of that child
may contact us to request to have such information deleted by
emailing privacy@graco.com, calling either +1 612 379 3654 (US) or +32 (0) 89
770 860 (EU), or mailing

Graco Inc.
Attn: Legal-Privacy
88-11th Avenue Northeast
Minneapolis, MN 55413
USA


12. CALIFORNIA RESIDENTS - YOUR CALIFORNIA PRIVACY RIGHTS

Pursuant to the California Consumer Privacy Act, California residents may have
the right to opt-out of the "sale" of your Personal Data.  As described above,
Graco uses third party cookies in operating its internet presence.  The data
collected by such third party cookies may be considered the sharing of data
between Graco and the third party cookie provider.  In certain jurisdictions,
such sharing may be considered a "sale" of your Personal Data and you may have
the right under applicable law to opt-out of or object to such sharing.  To
exercise this right, contact us at privacy@graco.com or 866-361-5924.  Please
note "CA Opt-out Request" in the subject line of your email. To protect your
privacy and security, we will need to verify your identity before acting on a
request. For additional information about our data processing practices related
to the California Consumer Privacy Act 2018, see CALIFORNIA CONSUMER PRIVACY
RIGHTS ("California Rights").  These California Rights do not apply to Graco
applicants, employees, contractors, owners, directors, or officers where the
Personal Data we collect about those individuals relates to their current,
former, or potential role at Graco.



13. REVISIONS TO OUR DATA PROTECTION NOTICE

We reserve the right to amend this notice from time to time consistent with
applicable data protection laws and regulations. Any changes to this notice will
be posted on this page. If we make material changes to how we treat your
Personal Data, we will notify you through a notice on the Website home page via
a separate banner related to this Data Protection Notice. The date this notice
was last revised is identified at the top of the page.



14. GRACO IOT DEVICE DATA PROTECTION NOTICES

The following URLs provide Data Protection Notices for relevant Graco products,
which may be updated from time to time.

 * Auto Lube App Data Protection Notice
 * Bluelink App Data Protection Notice
 * Pulse Data Protection Notice
 * Reactor Connect Data Protection Notice

 1. Home
 2. Privacy Notice


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