epl.paypal-communication.com Open in urlscan Pro
159.127.187.100  Public Scan

Form analysis
0 forms found in the DOM

Text Content

Tristan Jenkins - Please read this notice.

View online





Hi Tristan Jenkins,

We're making some changes to our legal agreements that will apply to you.

Important notice to all UK customers

As part of PayPal’s continued efforts to manage some necessary changes arising
from the United Kingdom’s exit from the European Union, we will be withdrawing
from the UK Financial Ombudsman Service’s (FOS) Voluntary Jurisdiction on 1st
December 2022. Due to changes to UK rules, since 1st January 2021, we have been,
and continue to be, subject to the Compulsory Jurisdiction of the FOS and
complaints about acts or omissions occurring on or after this date can be
referred to the FOS under the Compulsory Jurisdiction. Our withdrawal from the
Voluntary Jurisdiction will not affect any rights you may have to refer a
complaint to the FOS under the Compulsory Jurisdiction.
If you have a complaint about an event that occurred before 1st January 2021 and
you have not yet submitted that complaint to PayPal, you should contact us as
soon as possible. You can contact us by clicking Contact Us at the bottom of any
Help page.

Where you have a complaint that relates to an event that occurred before 1st
January 2021 and you are dissatisfied with how PayPal has resolved that
complaint in our final response, then you must refer that complaint to the FOS
before 1st December 2022 if you would like FOS to look at it – unless our final
response says that you must refer your complaint to FOS by any earlier date.

You can find the notice regarding our withdrawal from the Voluntary Jurisdiction
on our Policy Updates page, as well as further information about other changes
that may apply: www.paypal.com/uk/webapps/mpp/ua/upcoming-policies-full.

You can also view these changes by visiting PayPal.com, clicking ‘Legal’ at the
bottom of the page and then selecting ‘Policy Updates’.

If you have questions about any of these changes or your account, please don't
hesitate to get in touch with us.

Thank you for being a PayPal customer.

Sincerely,

PayPal



We have to send this email to update you about changes to your account. This
message is not affected by your marketing preferences.

Copyright © 1999-2022 PayPal. All rights reserved. PayPal (Europe) S.à r.l. et
Cie, S.C.A., Société en Commandite par Actions. Registered office: 22-24
Boulevard Royal, L-2449, Luxembourg, R.C.S. Luxembourg B 118 349. Deemed
authorised and regulated by the Financial Conduct Authority. The nature and
extent of consumer protections may differ from those for firms based in the UK.
Details of the Temporary Permissions Regime, which allows EEA-based firms to
operate in the UK for a limited period while seeking full authorisation, are
available on the Financial Conduct Authority’s website. Some PayPal products
including PayPal Pay in 3, Pay After Delivery, PayPal Working Capital, and
Cryptocurrency services are not regulated by the Financial Conduct Authority.

207215