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Submission: On January 12 via manual from CA — Scanned from CA
Submission: On January 12 via manual from CA — Scanned from CA
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<h1 class="sg-title"><span>TNA for BHCs</span></h1>
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<h2 class="sg-page-title" role="heading">Third Next Available Appointment</h2>
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<div class="sg-instructions"> Time to third next available appointment (TNA) is a way for us to measure access as we work within our PCN to meet clinic requests and manage capacity. TNA is not a performance measure, it is an access
measure. <br><br> Calculate your TNA metric the first day of the month you are in each clinic. Please calculate the TNA on the same day of the week and same time, each month.<br> 1. Pretend you are a patient calling to make an
appointment (with you)<br> 2. Look to see when your next available appointment is – Don’t use this one<br> 3. Look to see when your second next available appointment is – Don’t use this one<br> 4. Look to see when your third next
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calculation day, please calculate on the same day of the week when you are next in the clinic.</span><br><br> If you have questions about how to measure TNA or your information is missing from the options below, email
danica.hignell@cfpcn.ca. <br> </div>
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<span class="sg-question-number">1.</span> Please enter your name <strong class="sg-required-icon">*<span class="sg-screenreader-only">This question is required.</span></strong> </label>
<span class="sg-question-description sg-question-description-below"><span style="font-size:14px;">This information will allow us to keep accurate track of changes in clinic coverage and maternity leave positions</span></span>
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<option value="20870" label="Allan, Lauren">Allan, Lauren</option>
<option value="20871" label="Bell, Mike">Bell, Mike</option>
<option value="20872" label="Bouillet, Leianne">Bouillet, Leianne</option>
<option value="20873" label="Bruce, Dayna">Bruce, Dayna</option>
<option value="20874" label="Clark, Julia">Clark, Julia</option>
<option value="20875" label="Englund, Robyn">Englund, Robyn</option>
<option value="20876" label="Gammell, Deanna">Gammell, Deanna</option>
<option value="20877" label="Gibbons, Ray">Gibbons, Ray</option>
<option value="20878" label="Heide, MaryJoan">Heide, MaryJoan</option>
<option value="20879" label="McEpplan, Amanda">McEpplan, Amanda</option>
<option value="20880" label="McNeill, Mary">McNeill, Mary</option>
<option value="20881" label="Opthof , Annalise">Opthof , Annalise</option>
<option value="20882" label="Rodriques, Barbara">Rodriques, Barbara</option>
<option value="20883" label="Stephenson, Jordan">Stephenson, Jordan</option>
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<span class="sg-question-number">2.</span> Which clinic is this TNA information for? <strong class="sg-required-icon">*<span class="sg-screenreader-only">This question is required.</span></strong> </label>
<span class="sg-question-description sg-question-description-below">Double check you have entered the correct clinic name!</span>
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<option value="20767" label="Aspen Medical Clinic">Aspen Medical Clinic</option>
<option value="20768" label="Bowglen Medical Centre">Bowglen Medical Centre</option>
<option value="20769" label="Bowmont Medical Clinic">Bowmont Medical Clinic</option>
<option value="20770" label="Bowness Medical">Bowness Medical</option>
<option value="20771" label="Brentwood Family Medical Centre">Brentwood Family Medical Centre</option>
<option value="20772" label="Caleo Clinic">Caleo Clinic</option>
<option value="20773" label="Care @ Market Mall">Care @ Market Mall</option>
<option value="20774" label="Care @ Sage Hill">Care @ Sage Hill</option>
<option value="20775" label="Centre Street North Medical Clinic">Centre Street North Medical Clinic</option>
<option value="20776" label="Cochrane Medical Clinic">Cochrane Medical Clinic</option>
<option value="20777" label="Cochrane Primary Care Centre (CPCC)">Cochrane Primary Care Centre (CPCC)</option>
<option value="20778" label="Coventry Hills Family Care Centre">Coventry Hills Family Care Centre</option>
<option value="20779" label="Creekside Medical Clinic ">Creekside Medical Clinic </option>
<option value="20780" label="Crowfoot Primary Care Centre (CFPCC)">Crowfoot Primary Care Centre (CFPCC)</option>
<option value="20781" label="Crowfoot Village Family Practice">Crowfoot Village Family Practice</option>
<option value="20782" label="Dalbrent Medical Centre">Dalbrent Medical Centre</option>
<option value="20783" label="DFM Teaching Clinic - Central (Sheldon Chumir)">DFM Teaching Clinic - Central (Sheldon Chumir)</option>
<option value="20784" label="Dr. Bowen Clinic ">Dr. Bowen Clinic </option>
<option value="20785" label="Dr. Chiu Clinic">Dr. Chiu Clinic</option>
<option value="20786" label="Dr. Falkenberg-Andersen Clinic">Dr. Falkenberg-Andersen Clinic</option>
<option value="20787" label="Dr. Fernandes Clinic">Dr. Fernandes Clinic</option>
<option value="20788" label="Dr. Joyce Clinic">Dr. Joyce Clinic</option>
<option value="20789" label="Dr. Kuzyk Clinic">Dr. Kuzyk Clinic</option>
<option value="20790" label="Dr. M. Leung Clinic">Dr. M. Leung Clinic</option>
<option value="20791" label="Dr. Poon Clinic">Dr. Poon Clinic</option>
<option value="20792" label="Dr. S. Leung Clinic">Dr. S. Leung Clinic</option>
<option value="20793" label="Dr. Savoia Clinic">Dr. Savoia Clinic</option>
<option value="20794" label="Dr. Tse Clinic">Dr. Tse Clinic</option>
<option value="20795" label="Dr. Vant Clinic">Dr. Vant Clinic</option>
<option value="20796" label="Dr. Yeung Clinic">Dr. Yeung Clinic</option>
<option value="20797" label="Drs. Agnihotri, Bolduc, Burt ">Drs. Agnihotri, Bolduc, Burt </option>
<option value="20798" label="Drs. Mofford ">Drs. Mofford </option>
<option value="20799" label="Drs. Singh, Siauw ">Drs. Singh, Siauw </option>
<option value="20800" label="Edgemont Medical Centre">Edgemont Medical Centre</option>
<option value="20801" label="Edmonton Trail Medical Clinic">Edmonton Trail Medical Clinic</option>
<option value="20802" label="Evolve Medical Clinic">Evolve Medical Clinic</option>
<option value="20803" label="Family Health Clinic">Family Health Clinic</option>
<option value="20804" label="Focus Health Clinic">Focus Health Clinic</option>
<option value="20805" label="Foothills Medical Clinic">Foothills Medical Clinic</option>
<option value="20806" label="Foothills Primary Care Centre (FPCC)">Foothills Primary Care Centre (FPCC)</option>
<option value="20807" label="Glenwood Medical Centre">Glenwood Medical Centre</option>
<option value="20808" label="H2 Medical Centre">H2 Medical Centre</option>
<option value="20809" label="Harvest Hills Medical Clinic">Harvest Hills Medical Clinic</option>
<option value="20810" label="Highwood Family Medical Clinic">Highwood Family Medical Clinic</option>
<option value="20811" label="Holy Cross Centre">Holy Cross Centre</option>
<option value="20812" label="Humana Medical Clinic (Dalhousie)">Humana Medical Clinic (Dalhousie)</option>
<option value="20813" label="Infiniti Medical Clinic">Infiniti Medical Clinic</option>
<option value="20814" label="Ladybug Pediatrics">Ladybug Pediatrics</option>
<option value="20815" label="Maple Leaf Health Centre">Maple Leaf Health Centre</option>
<option value="20816" label="Marly Medical Ltd.">Marly Medical Ltd.</option>
<option value="20817" label="Medicentre (Country Hills)">Medicentre (Country Hills)</option>
<option value="20818" label="Medicentre (Crowfoot)">Medicentre (Crowfoot)</option>
<option value="20819" label="Medicentre (Panorama Hills)">Medicentre (Panorama Hills)</option>
<option value="20820" label="Mount Pleasant Medical Clinic">Mount Pleasant Medical Clinic</option>
<option value="20821" label="Nolan RidgeCourt Medical Centre">Nolan RidgeCourt Medical Centre</option>
<option value="20822" label="Northland Medical Clinic">Northland Medical Clinic</option>
<option value="20823" label="Northmount Medical Centre">Northmount Medical Centre</option>
<option value="20824" label="NW Medical Clinic">NW Medical Clinic</option>
<option value="20825" label="Oasis Medical Centre (Cochrane)">Oasis Medical Centre (Cochrane)</option>
<option value="20826" label="Ohana Medical Centre">Ohana Medical Centre</option>
<option value="20827" label="Olive Medical Clinic">Olive Medical Clinic</option>
<option value="20828" label="Panda Pediatrics">Panda Pediatrics</option>
<option value="20829" label="Pinnacle Medical Centre (Beacon Hill)">Pinnacle Medical Centre (Beacon Hill)</option>
<option value="20830" label="Pinnacle Medical Centre (Beddington)">Pinnacle Medical Centre (Beddington)</option>
<option value="20831" label="Pinnacle Medical Centre (Crowfoot)">Pinnacle Medical Centre (Crowfoot)</option>
<option value="20832" label="Pinnacle Medical Centre (Hamptons)">Pinnacle Medical Centre (Hamptons)</option>
<option value="20833" label="Pinnacle Medical Centre (Montgomery)">Pinnacle Medical Centre (Montgomery)</option>
<option value="20834" label="Prairie Moon Medical Clinic">Prairie Moon Medical Clinic</option>
<option value="20835" label="Prime Health Care Medical Clinic">Prime Health Care Medical Clinic</option>
<option value="20836" label="Ranchlands Family Physicians">Ranchlands Family Physicians</option>
<option value="20837" label="Ranchlands Medical Centre">Ranchlands Medical Centre</option>
<option value="20838" label="Revolution Medical Clinic (Royal Vista)">Revolution Medical Clinic (Royal Vista)</option>
<option value="20839" label="Riley Park Maternity Clinic">Riley Park Maternity Clinic</option>
<option value="20840" label="Riverside Family Practice">Riverside Family Practice</option>
<option value="20841" label="Rockford Medical Clinic">Rockford Medical Clinic</option>
<option value="20842" label="Royal Oak Medical Clinic">Royal Oak Medical Clinic</option>
<option value="20843" label="Royal Vista Medical Clinic">Royal Vista Medical Clinic</option>
<option value="20844" label="Sage Family Clinic">Sage Family Clinic</option>
<option value="20845" label="Sage Meadows Medical Centre">Sage Meadows Medical Centre</option>
<option value="20846" label="SAIT Health Services">SAIT Health Services</option>
<option value="20847" label="Scenic Acres Medical Centre">Scenic Acres Medical Centre</option>
<option value="20848" label="Scotts Medical Clinic">Scotts Medical Clinic</option>
<option value="20849" label="Sehet - Bow River Medical Centre">Sehet - Bow River Medical Centre</option>
<option value="20850" label="Signature Health Medical Centre">Signature Health Medical Centre</option>
<option value="20851" label="Silver Springs Medical Centre">Silver Springs Medical Centre</option>
<option value="20852" label="Sunalta Medical Clinic">Sunalta Medical Clinic</option>
<option value="20853" label="Sunset Ridge Medical Clinic">Sunset Ridge Medical Clinic</option>
<option value="20854" label="Symons Valley First Care">Symons Valley First Care</option>
<option value="20855" label="Synergy Collaborative Health">Synergy Collaborative Health</option>
<option value="20856" label="The Doctor\'s Office (Beacon Hill)">The Doctor\'s Office (Beacon Hill)</option>
<option value="20857" label="The Doctor\'s Office (Beddington Towne Centre)">The Doctor\'s Office (Beddington Towne Centre)</option>
<option value="20858" label="The Doctor\'s Office (Midtown)">The Doctor\'s Office (Midtown)</option>
<option value="20859" label="The Doctor\'s Office (Nosehill)">The Doctor\'s Office (Nosehill)</option>
<option value="20860" label="Thorncliffe Family Clinic">Thorncliffe Family Clinic</option>
<option value="20861" label="Thorncliffe Medical Centre">Thorncliffe Medical Centre</option>
<option value="20862" label="TruCare at Deerfoot Meadows">TruCare at Deerfoot Meadows</option>
<option value="20863" label="TruCare Medical Centre">TruCare Medical Centre</option>
<option value="20864" label="University City Clinic">University City Clinic</option>
<option value="20865" label="Valley Ridge Family Physicians">Valley Ridge Family Physicians</option>
<option value="20866" label="Valley View Family Practice">Valley View Family Practice</option>
<option value="20867" label="Varsity Medical Clinic">Varsity Medical Clinic</option>
<option value="20868" label="West Hillhurst Health Clinic">West Hillhurst Health Clinic</option>
<option value="20869" label="Yam Medical Clinic">Yam Medical Clinic</option>
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</form>Text Content
We've detected that Javascript is not enabled. It is required for an optimal survey taking experience. Please check your browser's settings and make sure Javascript is turned on. Learn how to enable Javascript. Skip survey header TNA FOR BHCS THIRD NEXT AVAILABLE APPOINTMENT Time to third next available appointment (TNA) is a way for us to measure access as we work within our PCN to meet clinic requests and manage capacity. TNA is not a performance measure, it is an access measure. Calculate your TNA metric the first day of the month you are in each clinic. Please calculate the TNA on the same day of the week and same time, each month. 1. Pretend you are a patient calling to make an appointment (with you) 2. Look to see when your next available appointment is – Don’t use this one 3. Look to see when your second next available appointment is – Don’t use this one 4. Look to see when your third next available appointment is – USE THIS ONE 5. Count the number of days (including week-ends and any vacation days) a patient would have to wait for this third next available appointment. If you are away on your usual calculation day, please calculate on the same day of the week when you are next in the clinic. If you have questions about how to measure TNA or your information is missing from the options below, email danica.hignell@cfpcn.ca. 1. Please enter your name *This question is required. This information will allow us to keep accurate track of changes in clinic coverage and maternity leave positions -- Please Select --Allan, LaurenBell, MikeBouillet, LeianneBruce, DaynaClark, JuliaEnglund, RobynGammell, DeannaGibbons, RayHeide, MaryJoanMcEpplan, AmandaMcNeill, MaryOpthof , AnnaliseRodriques, BarbaraStephenson, JordanWax, Heather 2. Which clinic is this TNA information for? *This question is required. Double check you have entered the correct clinic name! -- Please Select --Asian Medical ClinicAspen Medical ClinicBowglen Medical CentreBowmont Medical ClinicBowness MedicalBrentwood Family Medical CentreCaleo ClinicCare @ Market MallCare @ Sage HillCentre Street North Medical ClinicCochrane Medical ClinicCochrane Primary Care Centre (CPCC)Coventry Hills Family Care CentreCreekside Medical Clinic Crowfoot Primary Care Centre (CFPCC)Crowfoot Village Family PracticeDalbrent Medical CentreDFM Teaching Clinic - Central (Sheldon Chumir)Dr. Bowen Clinic Dr. Chiu ClinicDr. Falkenberg-Andersen ClinicDr. Fernandes ClinicDr. Joyce ClinicDr. Kuzyk ClinicDr. M. Leung ClinicDr. Poon ClinicDr. S. Leung ClinicDr. Savoia ClinicDr. Tse ClinicDr. Vant ClinicDr. Yeung ClinicDrs. Agnihotri, Bolduc, Burt Drs. Mofford Drs. Singh, Siauw Edgemont Medical CentreEdmonton Trail Medical ClinicEvolve Medical ClinicFamily Health ClinicFocus Health ClinicFoothills Medical ClinicFoothills Primary Care Centre (FPCC)Glenwood Medical CentreH2 Medical CentreHarvest Hills Medical ClinicHighwood Family Medical ClinicHoly Cross CentreHumana Medical Clinic (Dalhousie)Infiniti Medical ClinicLadybug PediatricsMaple Leaf Health CentreMarly Medical Ltd.Medicentre (Country Hills)Medicentre (Crowfoot)Medicentre (Panorama Hills)Mount Pleasant Medical ClinicNolan RidgeCourt Medical CentreNorthland Medical ClinicNorthmount Medical CentreNW Medical ClinicOasis Medical Centre (Cochrane)Ohana Medical CentreOlive Medical ClinicPanda PediatricsPinnacle Medical Centre (Beacon Hill)Pinnacle Medical Centre (Beddington)Pinnacle Medical Centre (Crowfoot)Pinnacle Medical Centre (Hamptons)Pinnacle Medical Centre (Montgomery)Prairie Moon Medical ClinicPrime Health Care Medical ClinicRanchlands Family PhysiciansRanchlands Medical CentreRevolution Medical Clinic (Royal Vista)Riley Park Maternity ClinicRiverside Family PracticeRockford Medical ClinicRoyal Oak Medical ClinicRoyal Vista Medical ClinicSage Family ClinicSage Meadows Medical CentreSAIT Health ServicesScenic Acres Medical CentreScotts Medical ClinicSehet - Bow River Medical CentreSignature Health Medical CentreSilver Springs Medical CentreSunalta Medical ClinicSunset Ridge Medical ClinicSymons Valley First CareSynergy Collaborative HealthThe Doctor\'s Office (Beacon Hill)The Doctor\'s Office (Beddington Towne Centre)The Doctor\'s Office (Midtown)The Doctor\'s Office (Nosehill)Thorncliffe Family ClinicThorncliffe Medical CentreTruCare at Deerfoot MeadowsTruCare Medical CentreUniversity City ClinicValley Ridge Family PhysiciansValley View Family PracticeVarsity Medical ClinicWest Hillhurst Health ClinicYam Medical Clinic 0%