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ACTIVATE YOUR ACCOUNT

To complete the setup of your account, you will need to execute the steps
outlined below.

If you have any issues while completing this process, please contact any one of
our Fluxys group commercial departments:

 * Dunkerque LNG: commercial@dunkerquelng.com
 * Fluxys Belgium: info.transport@fluxys.com
 * Fluxys LNG: info.LNG@fluxys.com
 * Fluxys TENP & Fluxys Deutschland: dispatching.fluxystenp@fluxys.com
 * FluxSwiss: commercial@fluxswiss.com
 * Interconnector: operations@interconnector.com

1. NAVIGATE TO THE LOGIN SCREEN

Make sure to first duplicate the current tab in your browser, as clicking the
button will redirect you to the login page and you will no longer see the steps
described below.

Click here to log on

2. ENTER YOUR EMAIL ADDRESS

Enter the email address that has been used to set up your account on the Fluxys
platforms. This is the email address on which you received the invitation to
create your Fluxys single sign-on credentials. After entering the email address,
click the Continue button.

If you receive an error message, please contact any of the commercial
departments as outlined above.

 * An account could not be found for the provided user ID: Your account was not
   found our systems.
 * Your account has been deactivated: You have waited more than 30 days to
   activate your account and it has been deactivated for security reasons. The
   account will need to be reactivated before it can be used.

3. INITIATE THE FIRST-TIME-LOGIN FLOW

As you are logging in for the first time, you need to set a password. In order
to do so, click the First time login link.

4. SEND A VERIFICATION CODE

In this step, we validate your identity. By clicking the Send verification code
button, an email will be sent to your email address with a temporary
verification code.


5. CHECK YOUR EMAIL

Wait for the email with the verification code to arrive. Note that the
verification code will only be valid for 5 minutes. After 5 minutes, you will
need to request a new verification code in order to continue.

6. ENTER THE VERIFICATION CODE

Enter the verification code on the logon screen and click Verify code.

7. CODE VERIFICATION RESULT

If the verification code entered is correct and entered within 5 minutes, you
will receive a message that the code has been verified. If your verification
code is rejected, please go back to the previous step (using the browser back
button) and request a new verification code. Click Continue to proceed to the
next step.

8. CHOOSE YOUR PASSWORD

Enter the password you would like to use for your account.

The allowed password characters are:

 * A-Z
 * a-z
 * 0-9
 * @ # $ % ^ & * - _  + = [ ] { } | : ‘ , . ? / ` ~ “ ( ) ;

Characters disallowed are:

 * Spaces
 * Unicode characters
 * A . character immediately preceding the '@' symbol.

The password should be between 8-16 characters, and requires 3 out of 4 of the
following:

 * Lowercase characters
 * Uppercase characters
 * Numbers (0-9)
 * Symbols (see the allowed characters above)

9. SETUP A MICROSOFT AUTHENTICATOR APP ACCOUNT

As a final step, you will register your account in the Microsoft Authenticator
app.

An Authenticator app is an application that runs on your mobile phone and
generates a number, which you will have to provide next to your password during
logon. It's an extra security measure to prevent identity spoofing known as
multi-factor authentication.

If the Microsoft Authenticator app is not yet installed on your mobile phone,
download and install it by following the instructions displayed on-screen. Scan
the QR code with your Authenticator app, select Work account if asked, and once
your Fluxys account is registered on your mobile device, click Continue in your
browser.

10. ENTER THE CODE GENERATED BY THE AUTHENTICATOR APP.

Open your registered account in the Authenticator app and copy the displayed
number into your browser window. This is to ensure that your account is properly
registered in the Authenticator app.

Click Verify to verify the generated code and finalize the registration process.

After this step you will have completed your registration process and will be
redirected to a page that informs you your account has been set up.