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How TikTok is supporting our community through COVID-19
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SAFETYMAY 18, 2021


TIKTOK PARTNERS WITH THE TRUST AND SAFETY PROFESSIONAL ASSOCIATION

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Today we're announcing that TikTok is partnering with the Trust and Safety
Professional Association (TSPA) so that every trust and safety professional at
TikTok will now have a membership to TSPA. Their membership allows them to
access resources for career development, participate in workshops and events,
and connect with a network of peers across the industry.

We strive to create an engaging and supportive work environment for our
employees, and our safety team especially. The TikTok Trust and Safety team
works to keep our platform safe and welcoming for our global community. They
develop and enforce our Community Guidelines so that people can be creative and
have fun on our platform without unexpectedly viewing content that violates our
policies.

These employees are challenged with staying ahead of evolving violative content
and making equitable and consistent policy and moderation decisions on
potentially violative user-generated content. Providing access to well-being and
resiliency programs is critical to supporting our employees through these
immensely difficult challenges.

"We want people to feel comfortable and safe to create, share, and discover on
TikTok, and the resolute work of our trust and safety team is essential to this
goal," said Cormac Keenan, Head of Trust & Safety, TikTok. "It's vitally
important that trust and safety professionals are supported, and we are
absolutely thrilled to partner with TSPA to help our employees continue to grow
in their careers and learn and share best practices with others in the
industry."

Our partnership with TSPA reflects TikTok's deep commitment to the careers and
well-being of our trust and safety employees.

“Online trust and safety is critical to healthy societal interactions, and it’s
imperative to support the professionals who are doing this important work,” said
Charlotte Willner, Executive Director of TSPA. “We are thrilled at having TikTok
join as one of our annual supporters, and we look forward to welcoming TikTok’s
trust and safety team to our membership.”

Our support of TSPA will also enhance the TikTok community by helping us
continue to learn and iterate upon our approach to keeping people safe. For more
on our work in this area, visit our Safety Center.


SAFETYMAY 18, 2021

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