help.servicedeskplus.com Open in urlscan Pro
52.200.112.77 Public Scan

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Add Verdict Report

URL:
https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
Submission: On November 09 via api (November 9th 2022, 10:26:37 pm UTC) from US — Scanned from DE

Summary HTTP 74 Redirects Links 11 Behaviour Indicators

Summary

This website contacted 14 IPs in 3 countries across 11 domains to perform 74 HTTP transactions. The main IP is 52.200.112.77, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is help.servicedeskplus.com. The Cisco Umbrella rank of the primary domain is 805170.
TLS certificate: Issued by Sectigo RSA Domain Validation Secure ... on December 1st 2021. Valid for: a year.

This is the only time help.servicedeskplus.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
33	52.200.112.77 52.200.112.77	14618 (AMAZON-AES) (AMAZON-AES)
6	2600:9000:20e... 2600:9000:20eb:f400:2:fe0e:8080:21	16509 (AMAZON-02) (AMAZON-02)
8	2a00:1450:400... 2a00:1450:4001:80e::200a	15169 (GOOGLE) (GOOGLE)
1	167.89.118.35 167.89.118.35	11377 (SENDGRID) (SENDGRID)
1	2a00:1450:400... 2a00:1450:4001:828::200e	15169 (GOOGLE) (GOOGLE)
4	2a00:1450:400... 2a00:1450:4001:830::2003	15169 (GOOGLE) (GOOGLE)
2	136.143.191.67 136.143.191.67	2639 (ZOHO-AS) (ZOHO-AS)
2	2a00:1450:400... 2a00:1450:4001:82b::200a	15169 (GOOGLE) (GOOGLE)
1	2606:4700:20:... 2606:4700:20::681a:cdc	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	2606:4700::68... 2606:4700::6811:190e	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	2606:4700::68... 2606:4700::6812:acf	13335 (CLOUDFLAR...) (CLOUDFLARENET)
11	2600:9000:21f... 2600:9000:21f3:b000:3:42ae:6500:21	16509 (AMAZON-02) (AMAZON-02)
2	185.20.209.147 185.20.209.147	41913 (COMPUTERL...) (COMPUTERLINE Computerline)
74	14

33 52.200.112.77 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-200-112-77.compute-1.amazonaws.com

help.servicedeskplus.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 2600:9000:20eb:f400:2:fe0e:8080:21 (United States)

ASN16509 (AMAZON-02, US)

dy8kh0bbju9du.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

8 2a00:1450:4001:80e::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 167.89.118.35 (Las Vegas, United States)

ASN11377 (SENDGRID, US)
PTR: o16789118x35.outbound-mail.sendgrid.net

u6763182.ct.sendgrid.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:828::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

translate.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2a00:1450:4001:830::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 136.143.191.67 (United States)

ASN2639 (ZOHO-AS, US)

salesiq.zoho.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:82b::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

translate.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700:20::681a:cdc (United States)

ASN13335 (CLOUDFLARENET, US)

cdn.mathjax.org	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2606:4700::6811:190e (United States)

ASN13335 (CLOUDFLARENET, US)

cdnjs.cloudflare.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6812:acf (United States)

ASN13335 (CLOUDFLARENET, US)

maxcdn.bootstrapcdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

11 2600:9000:21f3:b000:3:42ae:6500:21 (United States)

ASN16509 (AMAZON-02, US)

dzf8vqv24eqhg.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 185.20.209.147 (Switzerland)

ASN41913 (COMPUTERLINE Computerline, Schlierbach, Switzerland, CH)

css.zohocdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
js.zohocdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
33	servicedeskplus.com help.servicedeskplus.com — Cisco Umbrella Rank: 805170	543 KB
17	cloudfront.net dy8kh0bbju9du.cloudfront.net dzf8vqv24eqhg.cloudfront.net	2 MB
10	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 43 translate.googleapis.com — Cisco Umbrella Rank: 858	82 KB
4	gstatic.com fonts.gstatic.com	39 KB
2	zohocdn.com css.zohocdn.com — Cisco Umbrella Rank: 13491 js.zohocdn.com — Cisco Umbrella Rank: 12646	18 KB
2	cloudflare.com cdnjs.cloudflare.com — Cisco Umbrella Rank: 201	70 KB
2	zoho.com salesiq.zoho.com — Cisco Umbrella Rank: 14485	46 KB
1	bootstrapcdn.com maxcdn.bootstrapcdn.com — Cisco Umbrella Rank: 712	7 KB
1	mathjax.org cdn.mathjax.org — Cisco Umbrella Rank: 23074	1 KB
1	google.com translate.google.com — Cisco Umbrella Rank: 1251	26 KB
1	sendgrid.net u6763182.ct.sendgrid.net	335 B
74	11

	Domain	Requested by
33	help.servicedeskplus.com	help.servicedeskplus.com
11	dzf8vqv24eqhg.cloudfront.net	help.servicedeskplus.com
8	fonts.googleapis.com	help.servicedeskplus.com
6	dy8kh0bbju9du.cloudfront.net	help.servicedeskplus.com dy8kh0bbju9du.cloudfront.net
4	fonts.gstatic.com	fonts.googleapis.com
2	cdnjs.cloudflare.com	cdn.mathjax.org cdnjs.cloudflare.com
2	translate.googleapis.com
2	salesiq.zoho.com	help.servicedeskplus.com salesiq.zoho.com
1	js.zohocdn.com	salesiq.zoho.com
1	css.zohocdn.com	salesiq.zoho.com
1	maxcdn.bootstrapcdn.com	help.servicedeskplus.com
1	cdn.mathjax.org	help.servicedeskplus.com
1	translate.google.com	help.servicedeskplus.com
1	u6763182.ct.sendgrid.net	help.servicedeskplus.com
74	14

This site contains links to these domains. Also see Links.

Domain
www.helpdocsonline.com
www.manageengine.com
sdpondemand.manageengine.com
forums.manageengine.com
demo.servicedeskplus.com
pitstop.manageengine.com
userguide.servicedeskplus.com
techcommunity.microsoft.com

Subject Issuer	Validity	Valid
help.servicedeskplus.com Sectigo RSA Domain Validation Secure Server CA	`2021-12-01` - `2022-12-01`	a year	crt.sh
*.cloudfront.net Amazon	`2022-02-01` - `2023-01-31`	a year	crt.sh
upload.video.google.com GTS CA 1C3	`2022-10-25` - `2023-01-17`	3 months	crt.sh
*.ct.sendgrid.net Go Daddy Secure Certificate Authority - G2	`2022-05-03` - `2023-05-14`	a year	crt.sh
*.google.com GTS CA 1C3	`2022-10-17` - `2023-01-09`	3 months	crt.sh
*.gstatic.com GTS CA 1C3	`2022-10-25` - `2023-01-17`	3 months	crt.sh
*.zoho.com Sectigo RSA Domain Validation Secure Server CA	`2022-04-22` - `2023-04-22`	a year	crt.sh
sni.cloudflaressl.com Cloudflare Inc ECC CA-3	`2022-06-08` - `2023-06-07`	a year	crt.sh
*.zohocdn.com Sectigo RSA Domain Validation Secure Server CA	`2022-09-03` - `2023-10-03`	a year	crt.sh

This page contains 1 frames:

Primary Page: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
Frame ID: 9BA8809FFFBF60483CC7E8E3B4505817
Requests: 75 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Configure email server settings | Help desk admin guide

Detected technologies

MathJax (JavaScript Graphics) Expand

Overall confidence: 100%
Detected patterns

([\d.]+)?/mathjax\.js

Font Awesome (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]*?(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
(?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

74
Requests

100 %
HTTPS

69 %
IPv6

11
Domains

14
Subdomains

14
IPs

3
Countries

2795 kB
Transfer

4817 kB
Size

9
Cookies

11 Outgoing links

These are links going to different origins than the main page.

URL: https://www.helpdocsonline.com/login
Title: Login

Search URL Search Domain Scan URL

URL: https://www.manageengine.com/products/service-desk/?adminguide

Search URL Search Domain Scan URL

URL: https://www.manageengine.com/products/service-desk/on-premises/help-desk-masterclass-training-2022.html?utm_source=SDP-OP&utm_medium=Admin-guide&utm_campaign=MC-2022-Nov
Title: New Masterclass series 2022

Search URL Search Domain Scan URL

URL: https://www.manageengine.com/products/service-desk/total-economic-impact-itsm-forrester.html?utm_source=Admin-guide&utm_medium=SDP&utm_campaign=Forrester-TEI-report-2021
Title: Forrester: Total Economic Impact™ study

Search URL Search Domain Scan URL

URL: https://sdpondemand.manageengine.com/Register.do?opDownload&deployment=Onpremises?sdpadminguide
Title: Download

Search URL Search Domain Scan URL

URL: https://www.manageengine.com/products/service-desk/itsm-videos/servicedesk-plus-training-tutorials.html?admin-guide-nav
Title: Video Tutorials

Search URL Search Domain Scan URL

URL: https://forums.manageengine.com/servicedesk-plus/?adminguide
Title: Forums

Search URL Search Domain Scan URL

URL: http://demo.servicedeskplus.com/?adminguide
Title: Live Demo

Search URL Search Domain Scan URL

URL: https://pitstop.manageengine.com/portal/home
Title: Customer Portal

Search URL Search Domain Scan URL

URL: https://userguide.servicedeskplus.com/home
Title: User Guide

Search URL Search Domain Scan URL

URL: https://techcommunity.microsoft.com/t5/exchange-team-blog/basic-authentication-deprecation-in-exchange-online-september/ba-p/3609437
Title: here

Search URL Search Domain Scan URL

Redirected requests

There were HTTP redirect chains for the following requests:

74 HTTP transactions
1 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2 200 Primary Request email-configurations.html$stripped-attachment-notification Show response
help.servicedeskplus.com/configurations/helpdesk/ 5 KB
7 KB 460ms
197ms Document
text/html 52.200.112.77
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

52.200.112.77 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-52-200-112-77.compute-1.amazonaws.com

Software

Apache /

Resource Hash

22fd40cdef952f7f4488a2bb3bef35b192cffc15f37ab1e341bc4883ed0ea6d4

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Frame-Options	SAMEORIGIN

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

cache-control: no-store, no-cache, must-revalidate, post-check=0, pre-check=0
content-encoding: gzip
content-length: 2229
content-type: text/html; charset=UTF-8
date: Wed, 09 Nov 2022 22:26:30 GMT
expires: Mon, 26 Jul 1997 05:00:00 GMT
p3p: CP="IDC DSP COR CURa ADMa OUR IND PHY ONL COM STA"
server: Apache
strict-transport-security: max-age=31536000; includeSubDomains; preload
vary: Accept-Encoding
x-frame-options: SAMEORIGIN

GET
H2 200 style.css
help.servicedeskplus.com/resources/topic/ 10 KB
3 KB 112ms
104ms Stylesheet
text/css 52.200.112.77
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://help.servicedeskplus.com/resources/topic/style.css
Requested by: Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.200.112.77 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-52-200-112-77.compute-1.amazonaws.com
Software: Apache /
Resource Hash: f900942cf458053d5501a7b6a717f39ed400b84fb393a34bdafd17db6625d6fd

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date: Wed, 09 Nov 2022 22:26:31 GMT
content-encoding: gzip
last-modified: Thu, 09 Jun 2022 09:06:35 GMT
server: Apache
vary: Accept-Encoding
content-type: text/css
accept-ranges: bytes
content-length: 2277

GET
H2 200 main-css.css
dy8kh0bbju9du.cloudfront.net/static-lib/css/ 115 KB
18 KB 457ms
408ms Stylesheet
text/css 2600:9000:20eb:f400:2:fe0e:8080:21
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://dy8kh0bbju9du.cloudfront.net/static-lib/css/main-css.css
Requested by: Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:20eb:f400:2:fe0e:8080:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 3a45eafac57bd90a08f1dbec67410a13d8261cec6130ba42f5f7e9cb6195cbbb

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.servicedeskplus.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date: Wed, 09 Nov 2022 22:26:32 GMT
content-encoding: gzip
via: 1.1 2ec3090d74e200e4acdb2780da3c3c44.cloudfront.net (CloudFront)
last-modified: Fri, 13 Aug 2021 18:58:00 GMT
server: AmazonS3
x-amz-cf-pop: FRA2-C1
etag: W/"aa97b6ea094d2fc32c651efb329d78f0"
vary: Accept-Encoding
x-cache: Miss from cloudfront
content-type: text/css
x-amz-cf-id: 1TmmUvnx9UekJd-H7zxDlfVJ0wtY1YdL8lhx25tJhX7uhHc4tCCs6Q==

GET
H2 200 docs-view-1664445892.css
help.servicedeskplus.com/ 87 KB
17 KB 219ms
212ms Stylesheet
text/css 52.200.112.77
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://help.servicedeskplus.com/docs-view-1664445892.css
Requested by: Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.200.112.77 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-52-200-112-77.compute-1.amazonaws.com
Software: Apache /
Resource Hash: f2082ba21113dc21575468c84dafad2b9557e3d6f78e2eb0c4f2db67b88e5b3b

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

pragma: cache
date: Wed, 09 Nov 2022 22:26:31 GMT
content-encoding: gzip
last-modified: Thu, 09 Jun 2022 11:52:50 GMT
server: Apache
vary: Accept-Encoding
content-type: text/css;charset=UTF-8
cache-control: public
content-length: 16639
expires: Sun, 08 Jan 2023 22:26:31 GMT

GET
H2 200 xtheme-gray.css
dy8kh0bbju9du.cloudfront.net/themes/gray/css/ 41 KB
7 KB 455ms
407ms Stylesheet
text/css 2600:9000:20eb:f400:2:fe0e:8080:21
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL: https://dy8kh0bbju9du.cloudfront.net/themes/gray/css/xtheme-gray.css?v=1420794072
Requested by: Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2600:9000:20eb:f400:2:fe0e:8080:21 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: fbc32c18e15043947a8a947e91a2ed0564686be26a4cfe6bf9293c8bbc8986f2

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.servicedeskplus.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date: Wed, 09 Nov 2022 22:26:32 GMT
content-encoding: gzip
via: 1.1 2ec3090d74e200e4acdb2780da3c3c44.cloudfront.net (CloudFront)
last-modified: Sat, 20 Nov 2021 01:51:50 GMT
server: AmazonS3
x-amz-cf-pop: FRA2-C1
etag: W/"6765a1c10e981de0818f828f30fa4e91"
vary: Accept-Encoding
x-cache: Miss from cloudfront
content-type: text/css
x-amz-cf-id: _YKX2wQC-7S282TNLqrqb2pogRz2tAz8PVVR_d_sIobMDJi-yMcX7g==

GET
H2 200 style-14262-1668032790.css
help.servicedeskplus.com/userfiles/866/topic-css/ 9 KB
3 KB 221ms
214ms Stylesheet
text/css 52.200.112.77
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL: https://help.servicedeskplus.com/userfiles/866/topic-css/style-14262-1668032790.css
Requested by: Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.200.112.77 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS: ec2-52-200-112-77.compute-1.amazonaws.com
Software: Apache /
Resource Hash: 7b7d3bc62cafc76add3fe924dea9c0b7adfdb90820fdc3c28d7c195f74a5ed54

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

pragma: cache
date: Wed, 09 Nov 2022 22:26:31 GMT
content-encoding: gzip
last-modified: Thu, 09 Jun 2022 11:52:50 GMT
server: Apache
vary: Accept-Encoding
content-type: text/css;charset=UTF-8
cache-control: public
content-length: 2592
expires: Sun, 08 Jan 2023 22:26:31 GMT

GET
H2 200 css
fonts.googleapis.com/ 6 KB
723 B 149ms
49ms Stylesheet
text/css 2a00:1450:4001:80e::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Raleway:400,500i,600,700

Requested by

Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:80e::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

784c9b72a36fd845c69557a9a78bff3e2ae2a1ec86ec73f3f183812f0c887d42

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.servicedeskplus.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
date: Wed, 09 Nov 2022 22:26:31 GMT
content-encoding: gzip
x-content-type-options: nosniff
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection: 0
last-modified: Wed, 09 Nov 2022 22:26:31 GMT
server: ESF
cross-origin-opener-policy: same-origin-allow-popups
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires: Wed, 09 Nov 2022 22:26:31 GMT

GET
H2 200 css
fonts.googleapis.com/ 2 KB
983 B 144ms
45ms Stylesheet
text/css 2a00:1450:4001:80e::200a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Ubuntu

Requested by

Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:80e::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

ESF /

Resource Hash

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Response headers

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content-encoding: gzip
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GET
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446 B 144ms
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text/css 2a00:1450:4001:80e::200a
GOOGLE

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Full URL

https://fonts.googleapis.com/css?family=Abril+Fatface

Requested by

Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification

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Response headers

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GET
H2 200 css
fonts.googleapis.com/ 375 B
378 B 144ms
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text/css 2a00:1450:4001:80e::200a
GOOGLE

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Full URL

https://fonts.googleapis.com/css?family=Droid+Sans

Requested by

Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification

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content-encoding: gzip
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GET
H2 200 css
fonts.googleapis.com/ 1 KB
521 B 144ms
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text/css 2a00:1450:4001:80e::200a
GOOGLE

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https://fonts.googleapis.com/css?family=PT+Sans

Requested by

Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification

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GET
H2 200 css
fonts.googleapis.com/ 1 KB
525 B 145ms
48ms Stylesheet
text/css 2a00:1450:4001:80e::200a
GOOGLE

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Full URL

https://fonts.googleapis.com/css?family=PT+Serif

Requested by

Host: help.servicedeskplus.com
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Protocol

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Response headers

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expires: Wed, 09 Nov 2022 22:26:31 GMT

GET
H2 200 css
fonts.googleapis.com/ 6 KB
740 B 151ms
54ms Stylesheet
text/css 2a00:1450:4001:80e::200a
GOOGLE

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Full URL

https://fonts.googleapis.com/css?family=Roboto:400,500,700

Requested by

Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification

Protocol

Security

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expires: Wed, 09 Nov 2022 22:26:31 GMT

GET
H2 200 Fontawesome-all.css
help.servicedeskplus.com/resources/home-template/font-awesome/css/ 74 KB
13 KB 114ms
110ms Stylesheet
text/css 52.200.112.77
AMAZON-AES

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Full URL: https://help.servicedeskplus.com/resources/home-template/font-awesome/css/Fontawesome-all.css
Requested by: Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
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Response headers

date: Wed, 09 Nov 2022 22:26:31 GMT
content-encoding: gzip
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GET
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1 KB 114ms
111ms Stylesheet
text/css 52.200.112.77
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Full URL: https://help.servicedeskplus.com/resources/home-template/icon-fonts/css/style.css
Requested by: Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
Protocol: H2
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Response headers

date: Wed, 09 Nov 2022 22:26:31 GMT
content-encoding: gzip
last-modified: Thu, 09 Jun 2022 09:09:29 GMT
server: Apache
vary: Accept-Encoding
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GET
H2 200 style.css
help.servicedeskplus.com/resources/footer-icomoon/css/ 2 KB
1019 B 111ms
109ms Stylesheet
text/css 52.200.112.77
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Full URL: https://help.servicedeskplus.com/resources/footer-icomoon/css/style.css
Requested by: Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
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Response headers

date: Wed, 09 Nov 2022 22:26:31 GMT
content-encoding: gzip
last-modified: Thu, 09 Jun 2022 09:09:25 GMT
server: Apache
vary: Accept-Encoding
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GET
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help.servicedeskplus.com/libs/highlight/styles/ 856 B
901 B 112ms
109ms Stylesheet
text/css 52.200.112.77
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Full URL: https://help.servicedeskplus.com/libs/highlight/styles/ascetic.css
Requested by: Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
Protocol: H2
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Response headers

date: Wed, 09 Nov 2022 22:26:31 GMT
content-encoding: gzip
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server: Apache
vary: Accept-Encoding
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GET
H/1.1 200
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335 B 658ms
162ms Image
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SENDGRID

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Full URL: https://u6763182.ct.sendgrid.net/wf/open?upn=dANVtpTSoEzEcA9-2FWaQPIsOzlGl7sYCgg5ijCD6PyMxvDRAe-2FUzhPgzOB-2FbaR-2BmL6WqvVQCfKzGNWRt0s-2Fgo5VMTlTWqgisfmiYkAg0xFAFwG8ykDvUlxwPf1qWqCfLTt9vrKnDDOfDY-2B9NnjDuIq90foF02-2FonlX1xRz4agENTgQ8pUxDh57ibp64BUrlt7GUo-2BNvFgw8-2FeCkUPKvfXV-2BLZG0-2FJMoJYLWcD5lSqpW6LbY3DjUTEJavT0uYVVkCRLarmlt2qhjV-2FDRyEHEWnLUzg2Ucfp24RLZCjNjgy-2BJQ-3D
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URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
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Request headers

accept-language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

Date: Wed, 09 Nov 2022 22:26:31 GMT
Server: nginx
Content-Type: image/gif
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GET
H2 200 langfile-view-en.js Show response
help.servicedeskplus.com/ 3 KB
2 KB 188ms
187ms Script
text/javascript 52.200.112.77
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Full URL: https://help.servicedeskplus.com/langfile-view-en.js
Requested by: Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
Protocol: H2
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Request headers

accept-language: de-DE,de;q=0.9
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date: Wed, 09 Nov 2022 22:26:31 GMT
content-encoding: gzip
server: Apache
content-length: 1096
vary: Accept-Encoding
content-type: text/javascript;charset=UTF-8

GET
H2 200 main.bundle.js Show response
help.servicedeskplus.com/react-app/assets/bundle/ 388 KB
122 KB 189ms
188ms Script
application/javascript 52.200.112.77
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Full URL: https://help.servicedeskplus.com/react-app/assets/bundle/main.bundle.js?v=887600097
Requested by: Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification
Protocol: H2
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User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date: Wed, 09 Nov 2022 22:26:31 GMT
content-encoding: gzip
last-modified: Fri, 21 Oct 2022 10:43:32 GMT
server: Apache
accept-ranges: bytes
vary: Accept-Encoding
content-type: application/javascript

GET
H2 200 element.js Show response
translate.google.com/translate_a/ 76 KB
26 KB 271ms
52ms Script
text/javascript 2a00:1450:4001:828::200e
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Full URL

https://translate.google.com/translate_a/element.js?cb=helpiq.app.initTranslate

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Host: help.servicedeskplus.com
URL: https://help.servicedeskplus.com/configurations/helpdesk/email-configurations.html$stripped-attachment-notification

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

Software

ESF /

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Full URL: https://help.servicedeskplus.com/react-app/assets/bundle/5.chunk_50.js
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Full URL: https://help.servicedeskplus.com/react-app/assets/bundle/4.chunk_50.js
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Full URL: https://help.servicedeskplus.com/react-app/assets/bundle/8.chunk_50.js
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Full URL: https://help.servicedeskplus.com/react-app/assets/bundle/3.chunk_50.js
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Full URL: https://help.servicedeskplus.com/react-app/assets/bundle/10.chunk_50.js
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Response headers

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Response headers

date: Wed, 09 Nov 2022 22:26:32 GMT
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Show headers Download Go to

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Response headers

date: Wed, 09 Nov 2022 22:26:32 GMT
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AMAZON-AES

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Show headers Download Go to

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Response headers

date: Wed, 09 Nov 2022 22:26:32 GMT
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GET
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AMAZON-AES

General

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Show headers Download Go to Show image

Full URL: https://help.servicedeskplus.com/images/info.png
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Response headers

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AMAZON-02

General

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Show headers Download Go to Show image

Full URL: https://dzf8vqv24eqhg.cloudfront.net/userfiles/866/14262/ckfinder/images/incoming%20pop%20(1).png
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Request headers

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Response headers

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General

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Show headers Download Go to Show image

Full URL: https://dzf8vqv24eqhg.cloudfront.net/userfiles/866/14262/ckfinder/images/ews%20incoming(1).png
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Response headers

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AMAZON-02

General

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Show headers Download Go to Show image

Full URL: https://dzf8vqv24eqhg.cloudfront.net/userfiles/866/14262/ckfinder/images/qu/2021_06_28_11_38_551.png
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Response headers

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AMAZON-02

General

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Show headers Download Go to Show image

Full URL: https://dzf8vqv24eqhg.cloudfront.net/userfiles/866/14262/ckfinder/images/outgoing%20pop(1).png
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Response headers

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General

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Show headers Download Go to Show image

Full URL: https://dzf8vqv24eqhg.cloudfront.net/userfiles/866/14262/ckfinder/images/ews%20outgoing(1).png
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Response headers

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General

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Full URL: https://dzf8vqv24eqhg.cloudfront.net/userfiles/866/14262/ckfinder/images/Spam%20Filter.png
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Response headers

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AMAZON-02

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Show headers Download Go to Show image

Full URL: https://dzf8vqv24eqhg.cloudfront.net/userfiles/866/14262/ckfinder/images/Email%20Command.png
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Response headers

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Full URL: https://dzf8vqv24eqhg.cloudfront.net/userfiles/866/14262/ckfinder/images/Delimiter.png
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Response headers

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Full URL: https://dzf8vqv24eqhg.cloudfront.net/userfiles/866/14262/ckfinder/images/qu/2021_06_24_11_54_022.png
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Response headers

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AMAZON-02

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Response headers

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x-cache: Miss from cloudfront
content-type: image/png
accept-ranges: bytes
content-length: 158107
x-amz-cf-id: ilM0h6KaqaI2BuesK6cqrgnR1ye_gvQxZc8GbMVO0CH7enQv3OMwWg==

GET
H2 200 floatbutton1_764bf172fd710d0d540b777a5a05ab02_.css
css.zohocdn.com/salesiq/styles/ 22 KB
5 KB 67ms
15ms Stylesheet
text/css 185.20.209.147
COMPUTERLINE Comp...

General

Check archive.org

Show headers Download Go to

Full URL

https://css.zohocdn.com/salesiq/styles/floatbutton1_764bf172fd710d0d540b777a5a05ab02_.css

Requested by

Host: salesiq.zoho.com
URL: https://salesiq.zoho.com/widget

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

185.20.209.147 , Switzerland, ASN41913 (COMPUTERLINE Computerline, Schlierbach, Switzerland, CH),

Reverse DNS

Software

ZGS /

Resource Hash

be8b200c1f8541d50eb38049f2b798b219a7ba7110c02bd94c2d26f80acd41b5

Security Headers

Name	Value
Strict-Transport-Security	max-age=15768000, max-age=63072000
X-Content-Type-Options	nosniff
X-Xss-Protection	1

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.servicedeskplus.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date: Wed, 09 Nov 2022 22:26:32 GMT
content-encoding: br
x-content-type-options: nosniff
strict-transport-security: max-age=15768000, max-age=63072000
x-cache: HIT
cross-origin-resource-policy: cross-origin
content-length: 5043
x-xss-protection: 1
last-modified: Mon, 21 Mar 2022 15:45:11 GMT
server: ZGS
nb-request-id: 288775c1822b7ccc73b51c7e4336466f
etag: "b59c1c17e3aa2078f2d9d9f0d9cf587e"
vary: Accept-Encoding
content-type: text/css;charset=UTF-8
content-language: en-US
access-control-allow-origin: *
access-control-expose-headers: *
cache-control: public, max-age=7776000, immutable
z-origin-id: ex1-d07434e402b445ec869f0b6e485a0ee8
accept-ranges: bytes
timing-allow-origin: *

GET
H2 200 floatbutton1_41e1c088484a30362abdce62af89a15a_.js Show response
js.zohocdn.com/salesiq/js/ 35 KB
13 KB 66ms
14ms Script
application/javascript 185.20.209.147
COMPUTERLINE Comp...

General

Check archive.org

Show headers Download Go to

Full URL

https://js.zohocdn.com/salesiq/js/floatbutton1_41e1c088484a30362abdce62af89a15a_.js

Requested by

Host: salesiq.zoho.com
URL: https://salesiq.zoho.com/widget

Protocol

Security

TLS 1.3, , AES_256_GCM

Server

185.20.209.147 , Switzerland, ASN41913 (COMPUTERLINE Computerline, Schlierbach, Switzerland, CH),

Reverse DNS

Software

ZGS /

Resource Hash

68875ab40ec35547b9d14d011b131810c4c66d7a044b953df58f74d35e2458f0

Security Headers

Name	Value
Strict-Transport-Security	max-age=15768000, max-age=63072000
X-Content-Type-Options	nosniff
X-Xss-Protection	1

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.servicedeskplus.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/107.0.5304.110 Safari/537.36

Response headers

date: Wed, 09 Nov 2022 22:26:32 GMT
content-encoding: br
x-content-type-options: nosniff
strict-transport-security: max-age=15768000, max-age=63072000
x-cache: HIT
cross-origin-resource-policy: cross-origin
content-length: 12382
x-xss-protection: 1
last-modified: Tue, 08 Nov 2022 14:48:37 GMT
server: ZGS
nb-request-id: e0187fbc23a75697aa9c58c99b1b5594
etag: "ef3b884d84f688bcd34cb3fe82fcce71"
vary: Accept-Encoding
content-type: application/javascript;charset=UTF-8
content-language: en-US
access-control-allow-origin: *
access-control-expose-headers: *
cache-control: public, max-age=7776000, immutable
z-origin-id: ex1-079627308eaa4194b42c4453379ce1ce
accept-ranges: bytes
timing-allow-origin: *

Verdicts & Comments Add Verdict or Comment

114 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

9 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.help.servicedeskplus.com/	1970-01-20 07:21:59	Name: helpiq_default_site Value: 14262
.help.servicedeskplus.com/	1969-12-31 23:59:59	Name: helpiq_session Value: be99cfaca5cac5f7db0f40277d23140f5851a967f382df9b329bfd0d1108a759e076fbf45d2f4f80e83c35439cf19e45acd8e12823a4d5cdff70a1b0199b0366dWnnqBmGXdoBkMEy8Dd%2BMlqAWWxr%2FzquV7BhkVMNHwFYGDM7iQplN%2Fhxa%2FCmavYt1o%2BYZlGKuxmaQZnFn7Epc%2B2Q7XqO66RjpVO6tic9M%2BdUyokdlFqst7WZmXEBAf5n9Tm%2FDS0HO2Z0v%2Bk%2BKWPXoRNLDvEHs5g%2F3DdjrnzSdcJs58M3e1nuZWSsCNb%2FsK3h56pabpg70Y8fpbuI46gyNtLlH74YeRL%2BsdppSs8%2BMIzUWvfptvUCqMAAyN2P9%2BwoKodYN%2BgZtdJtWAwIhVVY74GHU5sFFgw40pWS5ajIemFPfDh8SGvMIeGy3uno3gldqQcKWn3wemGAb2QFFp7z7DWR2zQvSFuB%2BPaScmtoLH3DIpGxcnHSyXk5YVmLxGbiOPWbD%2BUHpJ2Flucf3ZvWs0ngWQjxlOCUvWlyeTdz76jtbhHBsu8aQV6FHgSBNFbZ64DvXUWDF72UfI03VH7n2o6spcn1WX0Wsnfvv9JF9Hq%2B6%2BQW%2FvPKlfNPWoM0iK1IANFpTqr5qyqaKJ5qImS%2FDOui8mZPt3CsVXso2vrcqxx9keizB%2BPHhLifBY%2Fa5FvuMfUVaHebE0W%2BDCQiYoNS5TiCAJ6tkSw%2BWMm4hs6ZM0T603XrLgzXApWYx9zL5J1sMObSE9c1424SwnMSn7QVCg%3D%3De538831eb5a2a546b005b8f6dc12a6350d2a53ec
help.servicedeskplus.com/	1970-01-20 07:30:37	Name: AWSALB Value: kM5sgfNB/mX/RCV/bp36Wbu0fGTuIM9dpAaEXGvYGhK2CPqiPXQyypqXFFX+gNVh1ckbLHjSFWm9/4fwyuIS7aqJMiGG0SpUTOXfmoQMi2Z2cSqkoEkcNwU2Fcpi
help.servicedeskplus.com/	1970-01-20 07:30:37	Name: AWSALBCORS Value: kM5sgfNB/mX/RCV/bp36Wbu0fGTuIM9dpAaEXGvYGhK2CPqiPXQyypqXFFX+gNVh1ckbLHjSFWm9/4fwyuIS7aqJMiGG0SpUTOXfmoQMi2Z2cSqkoEkcNwU2Fcpi
salesiq.zoho.com/	1969-12-31 23:59:59	Name: LS_CSRF_TOKEN Value: 936bc213-293b-4b42-9024-f5f2d5f6db2c
salesiq.zoho.com/	1970-01-20 08:03:44	Name: uesign Value: a79e41b1feb60fa633afa6da5e7efde1d82e9a1b5379fe51d94e3e1e47e4ae964c35758e9d9f0ec44ba12249e8eb690a
.help.servicedeskplus.com/	1970-01-20 07:20:33	Name: zld2433000001149007state Value: 0
.help.servicedeskplus.com/	1970-01-20 16:06:08	Name: memarketing-_zldp Value: Mltw9Iqq5RTwg2NZ4rmFzygRZ8KlaatuE3XC78GhHuOsMEzqkyoAwgv2UqeT43AlnJBDdt7K%2B1o%3D
.help.servicedeskplus.com/	1970-01-20 07:21:59	Name: memarketing-_zldt Value: ef1ede92-a0d9-446a-a2af-190791448745-2

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Frame-Options	SAMEORIGIN

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.mathjax.org
cdnjs.cloudflare.com
css.zohocdn.com
dy8kh0bbju9du.cloudfront.net
dzf8vqv24eqhg.cloudfront.net
fonts.googleapis.com
fonts.gstatic.com
help.servicedeskplus.com
js.zohocdn.com
maxcdn.bootstrapcdn.com
salesiq.zoho.com
translate.google.com
translate.googleapis.com
u6763182.ct.sendgrid.net
136.143.191.67
167.89.118.35
185.20.209.147
2600:9000:20eb:f400:2:fe0e:8080:21
2600:9000:21f3:b000:3:42ae:6500:21
2606:4700:20::681a:cdc
2606:4700::6811:190e
2606:4700::6812:acf
2a00:1450:4001:80e::200a
2a00:1450:4001:828::200e
2a00:1450:4001:82b::200a
2a00:1450:4001:830::2003
52.200.112.77
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help.servicedeskplus.com Open in urlscan Pro 52.200.112.77 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Detected technologies

Page Statistics

74 Requests

100 %HTTPS

69 %IPv6

11 Domains

14 Subdomains

14 IPs

3 Countries

2795 kBTransfer

4817 kBSize

9 Cookies

11 Outgoing links

Redirected requests

74 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 1 data transactions

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help.servicedeskplus.com Open in urlscan Pro
52.200.112.77 Public Scan

Screenshot
Live screenshot

Full Image

74
Requests

100 %
HTTPS

69 %
IPv6

11
Domains

14
Subdomains

14
IPs

3
Countries

2795 kB
Transfer

4817 kB
Size

9
Cookies

74 HTTP transactions
1 data transactions