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Customer Education: make sure you're leading from the front 🏁
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5 SCARY CUSTOMER ONBOARDING MISTAKES YOU CAN’T AFFORD TO MAKE

Customer onboarding can be a complicated process if it’s not executed
properly. At GUIDEcx, they know a thing or two about the pains of poor
onboarding and the detrimental effects that it can have. They've identified some
big onboarding mistakes to spare you from making them yourself!...

 * GUIDEcx

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ELEVATING CUSTOMER EXPERIENCES WITH TAILORED JOURNEYS

Suyog Gandhi, Director of Customer Success at Salesforce, unravels strategies
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THE PERIODIC TABLE OF CUSTOMER SUCCESS

We’ve created our very own periodic table of what elements are indispensable to
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success work, but mastering them is your one-way ticket to being the best CSM
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 * Grace Gupta

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HARMONIZING THE HUSTLE BETWEEN SALES AND CUSTOMER SUCCESS: PART 2

In the second installment of our podcast two-parter inspecting the relationship
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CSCNOW | REVOLUTIONIZING CUSTOMER VALUE REALIZATION WITH GENERATIVE AI |
NOVEMBER 29, 2023

CSCnow | Revolutionizing customer value realization with generative AI |
November 29, 2023...

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HOW TO GET HIRED IN CUSTOMER SUCCESS

Nowadays, it's not just about possessing the “right” skills; it's about
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Upcoming customer success events.

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7 December 2023


SIX LANGUAGES, ONE VOICE

Navigating cultural nuances with AI translation in customer success
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24 January 2024


GAME-CHANGING STRATEGIES FOR 2024

3 essential product education plays for customer success leaders
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February 13 & 14, 2024


AUSTIN

Two jam-packed days filled with networking opportunities and knowledge sharing.
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March 20 & 21, 2024


NEW YORK

Keep up-to-date with the latest industry trends & elevate your customer success
strategy.
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May 8 & 9, 2024


AMSTERDAM

Increase CS-attributable revenue with proven growth strategies and tactics.
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May 22 & 23, 2024


LAS VEGAS

Take some of the world's most forward-thinking CS strategies back to your desk..
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September 4 & 5, 2024


SAN FRANCISCO

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