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Submitted URL: http://userapps.support.sap.com/
Effective URL: https://support.sap.com/en/index.html
Submission: On April 03 via api from US — Scanned from DE
Effective URL: https://support.sap.com/en/index.html
Submission: On April 03 via api from US — Scanned from DE
Form analysis 1 forms found in the DOM
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How you can contact us: * Technical Assistance Request product support from SAP * Non-Technical Assistance Request non-product support or provide feedback on SAP Support Portal site Your browser does not support JavaScript. Some components may not be visible. Contact Us × How you can contact us: * Technical Assistance Request product support from SAP * Non-Technical Assistance Request non-product support or provide feedback on SAP Support Portal site WELCOME TO THE SAP SUPPORT PORTAL Search for SAP Notes, SAP Knowledge Base Articles, SAP Community content, documentation and more in SAP for Me (login required). Search Access Expert Search USE THE QUICK LINKS BELOW FOR DIRECT ACCESS TO TOP TASKS. Customize * Access SAP for Me * Get Support (Case, Expert Chat...) * View Cases * Software Downloads * Manage Users * Request Keys * Manage Remote Connections * View Cloud Availability * Visit the SAP Community * View Product Documentation Your browser does not support JavaScript. Some components may not be visible. FEATURES MIGRATION TO SAP CLOUD IDENTITY SERVICES: OPEN OFFICE HOURS FOR CUSTOMERS AND PARTNERS SAP is hosting Open Office Hours for customers and partners who need support to migrate to SAP Cloud Identity Services (Identity Authentication service and/or Identity Provisioning service). In order to prevent system disruptions, SAP is recommending that customers plan to adopt it by 2025. Register to the sessions (a one-time sign up with a valid s-user is required): * Bi-weekly on Thursdays at 7am PST * February 1, 15, 29 March 14, 28 * Watch the introduction video. Read this blog about the migration process to SAP Cloud Identity Services, in the SAP SuccessFactors Community. SAP FOR ME UNVEILS THE HORIZON VISUAL THEME! We are thrilled to announce a major enhancement to the SAP for Me platform: the introduction of the Horizon visual theme! This cutting-edge theme represents the latest evolution of the SAP Fiori design system, bringing a fresh, modern look to your SAP for Me experience. Read the blog on how to change the theme/appearance of SAP for Me THE SAP FIORI LAUNCHPAD HOMEPAGE BASED ON GROUPS IS NOW OUTDATED Finalize your transition to Spaces and Pages now. With SAP S/4HANA Cloud Public Edition 2402, the group-based homepage in the SAP Fiori launchpad is outdated and should no longer be used. The standard visualization is now Spaces and Pages with My Home. Finalize your transition now and experience the lean and flexible layout. Tailor it to your needs and benefit from the intuitive and efficient structure which will make your daily business faster and more agile. Access and manage your to-dos, insights, favorite pages and favorite apps in My Home to access your most important tasks in the most efficient way. Make yourself ready to enjoy the newest user experience. Read the blog on how to switch to Spaces and Pages. ENHANCE SAP ARIBA, SAP FIELDGLASS, AND SAP CONCUR CAPABILITIES WITH SAP ENTERPRISE SUPPORT Curious about tools and techniques for improved control over business expenses? The Spend Management and Business Network value map from #SAPEnterpriseSupport provides * Structured learning content * Collaborative forums * Access to SAP experts all included as part of your SAP cloud subscription. In addition to SAP Ariba, we now deliver SAP Concur and SAP Fieldglass content as well as enriched enablement materials, including new learning journeys, additional resources, and value accelerators spanning solutions. Read more LEVERAGE THE SAP FOR ME MOBILE APP Easily manage your tasks and get in-time notifications on the go with SAP Mobile App for iOS, Android, and Android for Chinese Market. Its key features include: * Access the 'Get Support' application * Find SAP Notes and SAP Knowledge Base Articles * Manage your support cases * Get a Cloud availability overview Read more Get the app SAP SOLUTION MANAGER 7.2 SPS18 IS OUT NOW! SAP Solution Manager SPS18, SAP Fiori Apps for SAP Solution Manager SPS17, and Focused Build and Focused Insights 2.0 SP13 have been released for all customers and partners To see what the feature-packed release holds on for you take a look at at the associated documentation available on the SAP Help Portal: * SAP Solution Manager 7.2 SPS18 * SAP Fiori Apps for SAP Solution Manager 1.0 SPS17 * SAP Focused Build and Insights 2.0 SP13 AI-POWERED SWARMING IN CUSTOMER SUPPORT Swarming establishes smart connections across complex landscapes, multivendor scenarios, and cross-product considerations. AI opens up the opportunity to implement chatbots, self-service options, load balancing, case routing, task allocation, predictive analytics, knowledge base updates and more. Stefan Steinle talks about how AI-powered swarming reimagines customer support at SAP, in his Forbes article. SUPPORT ACCREDITATION – A SUPPORT LEARNING COURSE FOR CUSTOMERS AND PARTNERS IN ONE PLACE The customer-focused ‘Product Support Accreditation' course has been combined with the partner-facing ‘Support and Success Essentials for SAP Cloud Solutions' course – into one impactful learning course: Support Accreditation. This training enables all customers and partners, as well as all SAP users to make the best use of SAP's support offerings and tools – at no additional costs. For more insights, check out the SAP News Center interview with Stefan Steinle, Head of Customer Support & Innovation. Previous Next GET STARTED WITH SUPPORT Play Play 00:00 Play Seek 10 seconds backwards Seek 10 seconds forward 00:00 / 00:00 Mute Picture in picture Fullscreen WELCOME TO SUPPORT! Take a moment and have a look at this short video where Stefan Steinle, EVP and Global Head Customer Support & Innovation at SAP SE, is welcoming you to Customer Support from SAP. Outlined here are the communication channels, Real-Time Support tools, AI-powered services and support resources available to you whenever you need our assistance. Additional resources you may want to check: * Introduction to SAP Support Portal [video] * Visit the customer onboarding resource centers * Getting the Most from Your Support * Get to Know Real-Time Support * SAP for Me Online Help Support Accreditation Self-enablement learning to make the best out of SAP's support offerings. Support Accreditation What to do with new User ID Learn what you can access from your new SAP Support User (S-User) ID new S-user ID Get the most of SAP Support Get the most from your SAP Support with CIC Work with Customer Interaction Center Webcasts Find all upcoming and on-demand webcasts and conferences by categories Webcasts Events Find all upcoming virtual events Events Explore Real-Time Support Real-Time Support tools and offerings for your SAP Solution Real-Time Support Help with SAP Support Applications Get to know how you can get help for SAP Support Applications SAP Support Applications SPOTLIGHT NEWS A CLEAR PATH TO DIGITAL SUPPLY CHAIN EXCELLENCE WITH SAP PREFERRED SUCCESS 2024-02-12 SAP Preferred Success can be a guiding light for businesses keen on transforming and digitalizing supply chain operations. JOWAT CREATES SEAMLESS, JUST-IN-TIME OPERATIONS WITH SAP DIGITAL MANUFACTURING 2024-01-17 With SAP Digital Manufacturing, Jowat is on its way to having transparent factories with a reduction in risks, errors, and process costs. SUPPORT ACCREDITATION: A CONSULTANT’S HACK FOR MAXIMIZING SAP’S SUPPORT OFFERINGS 2023-12-05 The Support Accreditation course was developed to showcase all the available support services and tools provided by SAP. More... SAP News Center Your browser does not support JavaScript. Some components may not be visible. RESOURCES SAP COMMUNITY * Register & Create your Profile * View Blogs * Find Questions & Answers * View SAP Wiki Pages Visit the SAP Community OTHER RESOURCES * SAP Road Map Explorer * Usability Program FAQ * Support Leadership * Security Whitepapers How is your experience with this page? 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