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ServiceNow Knowledge 2021: Microservice dynamic service mapping at Wiley | May
11th, 2021



CLOUD-NATIVE SERVICENOW AND DATADOG EXPERTS


Specializing in modern ITOM & DevOps ServiceNow delivery, and implementations
and integrations for Datadog; our experienced team of SREs and DevOps engineers
powerfully brings together these two ecosystems to drive better observability,
availability, and deployment velocity across your organization.


get in touch
OUR SERVICES


SERVICENOW AND DATADOG IMPLEMENTATIONS MADE SIMPLE



Datadog Accelerated

To truly accelerate DevOps change, you need best in class observability for your
systems without jeopardizing performance. We’re one of the first Datadog
implementation partners around and helped launch the Datadog marketplace, so we
know the platform inside and out. With our expertly-guided Datadog
implementations, immersive on-site workshops and multi-week enterprise
engagements, you gain endless visibility into your tech stack to prevent outages
before they happen, improve reliability and availability, and deliver a better
user experience to your customers.


ServiceNow Wizards

Our magic is in our expertise. Through our close partnership with the ServiceNow
DevOps and ITOM R&D teams, we empower you to deliver a seamless developer
experience on the ServiceNow platform. We serve as a trusted adviser and help
you build a bridge between your developer and operations teams allowing you to
go fast and go far, with much less risk. Our expert architects in-depth
knowledge of modern ServiceGraph and CSDM technologies helps you build your AI
Powered ServiceOps foundation for a successful transformation journey.



RAPDEV BUILT UTILITIES

Business is moving at a breakneck pace. Our integrations help you keep up.


Datadog

ServiceNow


BATTLE-TESTED. AND PROVEN

In our work with Fortune 100 companies and businesses in highly regulated
industries across hundreds of deployments, we’ve seen it all. The inefficiencies
in the change process. The wait for approvals. The silos that prevent innovation
from happening.
‍
Our experienced team of SREs and DevOps engineers collaborates with
industry-leading companies to change how their developer and operations teams
collaborate so they can get products out to market faster. Technology should
never stall change in your organization — it should accelerate it. As one of the
leading ServiceNow DevOps, ITOM, and Datadog implementation partners, we make
sure this happens.


READ OUR CASE STUDIES
Slide 3 of 10.






LATEST BLOG ARTICLES


DevOps

AUTOMATING RAPDEV’S DATADOG MARKETPLACE SALES CYCLE

Better and faster engagement with our customers, less manual work that avoids
potential human error, and much better metric tracking for various parts

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Engineering

SCHEDULE CUSTOM MONITOR DOWNTIMES WITH DATADOG

A stand-alone Python script that can pull parameters from a spreadsheet file and
that enables you to dynamically suppress unnecessary alerts during sp

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Releases

RAPDEV AND SERVICENOW PARTNERSHIP: LEAN INTO DEVOPS

Lean into DevOps is the newest implementation offering from RapDev, a ServiceNow
Elite Partner. Check out how this enhances ServiceNow’s ITSM Pro DevO

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VIEW more posts


WHAT OUR CLIENTS SAY ABOUT US

"The RapDev team is a major part of our success on the ServiceNow platform.
Their knowledge and experience has helped us align our goals and deliver
solutions that are important to us"


Freddy
Director at a major US bank

“RapDev has become one of our most trusted advisors in relations to all things
DevOps. Their attention to detail and ability to stay on target has insured the
success of all our ServiceNow DevOps tool integrations. As a trusted partner
they worked with my teams to help define our overall DevOps tooling integration
strategy.“


Bahareh
Director at a major Canadian bank

“They 'talk the talk and walk the walk'. The RapDev team have had to on many
occasions, through onsite workshops, convince some strong minded individuals on
the benefits of the product, up to the company board level “


Scott
Service Management Director at TomTom

"We loved partnering with RapDev to deliver critical capabilities for our
client. They are credible, collaborative and incredibly knowledgeable in DataDog
and were able to hit the ground running and immediately add value for our
client! We look forward to many additional partnership opportunities going
forward!"


Kate Parsons
Notch Above Consulting

"RapDev did an amazing job implementing our critical monitoring on Datadog,
which has given us much better visibility to our mission critical application
landscape. They also did a great job partnering with our team to ensure we had
the skills to sustain and build additional capabilities internally. Overall the
experience exceeded my expectations!"

‍Dave
Head of Monitoring at Wex

"Im sure they will do really well with the DevOps module, these guys know the
stuff inside out."

‍David
Product Manager at Global Financial

"RapDev's knowledge and responsiveness was way better than any partner/vendor we
have dealt with. With RapDev, you will achieve your intended outcome"

‍David
IT Manager at National Energy Company









DROP US A NOTE

Looking to learn more about our solutions? Or just chat DevOps? We’d be happy to
jump on a call and see how we can help you and your organization move faster.


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+1-855-857-0222

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