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NZ POST

New Zealand Post Limited
2.1star
1.12K reviews
100K+
Downloads
Rated for 3+
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ABOUT THIS APP


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Our mobile app is now better than ever. Never miss a parcel again with better
visibility, parcel management and easy access to all your favourite tools.

Easily access your favourite NZ Post tools
• Tracking
• Find a price
• Find an address or post code
• Find an NZ Post store or service

Never miss a parcel delivery again
• Quickly add delivery instructions with our improved form
• Add Leave my parcel instructions for your signature required parcel if you
aren't home
• Pay for Saturday (and evening) delivery within the app
• Missed your delivery? Arrange redelivery within the app. There's no need to
visit another tool.
• Redirect your parcel to a Collect my parcel location with user-friendly
location selection, maps and opening hours

Improved login security & features
• Improved login experience – no need to keep signing in if you’re active within
the app every 30 days (or more often)
• New to the app? No need to create an account – just log in using your NZ Post
website login details.

Improved visibility and sharing
• Enhanced tracking list filtering and sorting options
• Swipe left to easily remove your old tracking cards
• Share your tracking info to another app or platform without leaving the app
• Opt-in (and out) of parcel notification emails to hear the latest updates

Never miss a parcel delivery again
• Quickly add delivery instructions with our improved form
• Add Leave my parcel instructions for your signature required parcel if you
aren't home
• Pay for Saturday (and evening) delivery within the app
• Missed your delivery? Arrange redelivery within the app. There's no need to
visit another tool.
• Redirect your parcel to a Collect my parcel location with user-friendly
location selection, maps and opening hours •
Updated on
Sep 22, 2024

Tools



DATA SAFETY


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Safety starts with understanding how developers collect and share your data.
Data privacy and security practices may vary based on your use, region, and age.
The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

See details



RATINGS AND REVIEWS


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Ratings and reviews are verifiedinfo_outline
phone_androidPhone
tablet_androidTablet
2.1

1.06K reviews
5

4

3

2

1

Paul P

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August 26, 2024
I use this app almost daily. This lastest update has made the app worse! It's
very slow and cumbersome. It takes much longer to print out and post a parcel by
filling out all the extra information. Why can't it remember my own rural
address for sending. Then the label download link doesn't work. I have to go to
my emails and click the download link from there. Your Android website is just
as bad.
15 people found this review helpful
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Lee

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July 30, 2024
Worst app ever! Never works efficiently, always slow to load and you name the
parcel but next time you open the app, the names gone. This app only had 100,000
downloads because 5,000 people have tried to make it work 20 times!! Uninstalled
for the last time and using "aftership". A Chinese site that sends text messages
at every stage of the delivery and texts "delivered" before nzpost even have it
updated as such, on their website!!
17 people found this review helpful
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Daniel Southam

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May 21, 2024
Unreliable. Tracking part of the app always shows a loading screen but never
loads. Go to the browser to check tracking and it switches to the app... which
never works... only way for me to see the tracking information is to UNINSTALL
THIS APP so I can see it on a browser. App is a waste of time, don't bother.
Even tried calling NZ Post to complain but they did not understand the issue so
went nowhere.
55 people found this review helpful
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No

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WHAT'S NEW

In this update, we've made important improvements to enhance the user
experience:

- Push Notification Fix: We've resolved an issue that was affecting push
notifications for some customers, ensuring reliable delivery of notifications.

- Optimized Parcel Tracking: The tracking list has been optimized for better
performance, providing faster load times and smoother interactions.

- Usability Enhancements: We've made various usability fixes to ensure a more
seamless experience across the app.
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APP SUPPORT


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developer@nzpost.co.nz

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