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Submitted URL: https://lazypay.page.link/NeedHelp
Effective URL: https://rewards.lazypay.in/need-help/
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Text Content

   
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We want to hear from you!

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Need help?

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 * About LazyPay
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Frequently Asked Questions

What is LazyPay?
LazyPay is India's fastest way to get credit online. Just download the LazyPay
App and discover your unique credit limit.

LazyPay credit limit can be increased upto Rs 1,00,000 through an easy digital
process.

Use your credit limit to shop now across 100+ of your favourite apps and
websites and pay us back later at the end of the bill cycle.

Take instant loan directly to your bank account and repay using easy EMI options
at affordable interest rates.

All your payments and EMIs are consolidated in a single statement. You need to
pay only a single bill on the 3rd and 18th of each month.

What are the benefits of LazyPay?
1. No Bank visits, LazyPay’s approval process is 100% paperless
2. Get 24X7 access to credit, anytime anywhere
3. Pay interest only on the loan amount and not on the entire limit
4. Collateral free personal loans, for all users eligible for LazyPay Credit
Limit
5. Pay Later in One Tap at 100+ apps & websites, like Swiggy, Zomato,
BookMyShow, HungerBox, Hathway, Reliance Energy & more!
6. Convert your high value purchases into flexible EMI plans from 3 to 24 months
with a single OTP checkout
7. Receive consolidated bills of all transactions and repay LazyPay on the 3rd &
18th of the month
8. Track purchases, repayments, bills & EMIs when you login to your LazyPay
account on app & web.
9. Transfer your available limit direct to bank account or save for unforeseen
situations.

What is LazyPay credit limit?
LazyPay credit limit is the approved amount that is available for you to spend
at your favourite websites & apps or for you to take an instant loan to your
bank.

Your credit limit gets reduced every time you either spend or take a loan. It
gets restored to the original limit once you repay your bills!

Currently the maximum possible credit limit is Rs 1,00,000.

What is the maximum credit limit that I can get?
Currently, the maximum credit limit available is Rs 1,00,000

Why is my credit limit showing as 0?
There could be 2 reasons for this:

1. You could have already utilised all your credit limit - Your credit limit
will get restored after you repay your outstanding amount.

2. You weren't approved for a credit limit - If your credit limit is showing as
0 even after you have submitted all the required information for increasing your
credit limit (PAN, DOB, Address, Salary) then at the moment we can't provide you
a LazyPay credit limit.

We regularly review our approval policies, if we alter our policy in the next
3-6 months, then we will reach out to you.

I am unable to increase my credit limit.
If your credit limit is showing as 0 even after you have submitted all the
required information for increasing your credit limit (PAN, DOB, Address,
Salary) then at the moment we can't provide you a LazyPay credit limit.

We regularly review our approval policies, if we alter our policy in the next
3-6 months, then we will reach out to you.

Getting PAN related error
This could happen in two scenarios:

1. We couldn't verify the PAN details submitted by you. Kindly enter the correct
details - Name, DOB & PAN number as mentioned on the PAN card.

2. You have entered a PAN that is already associated with another user. Please
login to the app with the mobile number you used first with the PAN number.

What is the maximum credit limit that I can get?
Currently, the maximum credit limit available is Rs 1,00,000

Does LazyPay charge any application fee?
Not at all! Signing up on LazyPay is absolutely free! There are no fees involved
in checking or increasing your credit limit.

Interest charges to use LazyPay credit limit
Yes, unfortunately we will charge you if you don't repay your dues by the due
date.

1.Late fee is Rs 10 per day upto 30% of your purchases.
2.EMI overdue charge is 26% pa till you clear your dues.
3.EMI bounce charge is Rs 300.

In some rare cases on our discretion, we may provide a grace period (bank
holidays/system unavailable).

Are there any fees if I don't repay by the due date?
Yes, unfortunately we will charge you if you don't repay your dues by the due
date.

1.Late fee is Rs 10 per day upto 30% of your purchases.
2.EMI overdue charge is 26% pa till you clear your dues.
3.EMI bounce charge is Rs 300.

In some rare cases on our discretion, we may provide a grace period (bank
holidays/system unavailable).

How is late fee calculated?
Late fee is charged only if you have any unpaid due amount for pay later. We
charge Rs 10 per day, till you don't clear your dues. It is capped at 30% of
total due for these purchase transactions.

e.g. You have a due amount of Rs 1000 and you don't clear your dues by due date.
We will add a late fee of Rs 10 per day till the dues are cleared. We will cap
the fee at Rs 300, which is 30% of the total due amount.

How is the EMI overdue charge calculated?
Overdue is charged only when EMIs are not paid by due date. Currently, overdue
charges are 26% p.a., till the due amount is not cleared.

e.g.: If there is an EMI of Rs 5000 due on 3rd May and it is not paid by 3rd
May. Then overdue charges of 5000* (26/100) * (1/365) = Rs 3.56 will be added
for each day till the EMI is not paid.

Overdue charges are added to your next bill cycle.
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