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Skip to main content * Find & Reserve * Special Offers * Meetings & Events * Vacations * Our Brands * Our Credit Cards * About Marriott Bonvoy * Careers at Marriott English(US) Help Travel with confidence during Covid-19 travelguidance.marriott.com Select a Language English(US) Español Close Previous * * * * * * * * * * * * Next 01 / 12 Previous Next / Accommodations Experiences Dining Offers Spa Fitness Getting Here WELCOME TO JW MARRIOTT HOTEL MADRID (RE)CONNECT WITH YOURSELF THROUGH THE ESSENCE OF MADRID The 5 Star JW Marriott Hotel Madrid is ideally located in the heart of the city, near main city sights like Puerta del Sol, Royal Palace, or Plaza Mayor. From our haven, you can breathe a luxury commercial atmosphere or stroll in the Art Walk, included in the UNESCO World Heritage List as The Landscape of Light, where you will find the best art museums in the world: El Prado, the Thyssen-Bornemisza... See More and Reina Sofia. Inspired by the principles of mindfulness, the hotel’s warm décor resonates with the building's historical past, revealing the old 19th century wrought iron columns. Our 139 rooms and suites, most with private balconies, boast ample havens with elegant touches to provide our guests with a holistic well-being experience. On top floors, you can marvel with incredible views of Madrid. Reconnect in our lobby or discover tradition with a gourmet twist by Michelin-star chef Mario Sandoval at QÚ Restaurant. Modern facilities, wellness area and intentional service to ensure a luxurious experience. See Less ROOMS & SUITES Showcasing 139 rooms spread over 7 floors, some with terraces boasting striking views of the city. * Premium Deluxe Terrace * Deluxe Terrace * Junior Suite * Terrace * Deluxe Interior * Deluxe Interior * Deluxe * Premium Deluxe * Premium Deluxe Corner * Premium Deluxe Terrace * Deluxe Terrace * Junior Suite * Terrace * Deluxe Interior * Deluxe Interior * Deluxe * Premium Deluxe * * * * * * * * * 01 / 09 TRUE DISCONNECTION AFTER INTENSE CONNECTION JW Marriott Hotel Madrid helps guests disconnect from stress and distractions to that they can focus on what matters most to them, through serene spaces and services on the property as well as through thoughtful activations. These spacious rooms and suites offer each guests a revitalizing oasis that soothes the senses. Designed with natural materials and neutral, calming colors, every detail of their comfort is considered so that they can focus on enjoying moments of calm reflection even while at the heart of Madrid's bustling capital. Learn More Prev * * * * * * * * * * * * Next 01 / 12 THE SUITE EXPERIENCE Those staying in a suite on the upper floors can enjoy large, one-of-a-kind terraces with striking views of the city center below. Discover hotel´s signature suites and elevate your stay at JW Marriott Madrid. Explore THE PLACE THAT CAPTURES THE ESSENCE OF MADRID The new JW Marriott Hotel Madrid is ideally located in the city center, what is the city’s most prized area and where its biggest luxury hotels are located and close to attractions such as Puerta del Sol, Gran Vía and Plaza Mayor. To spend time here is to connect with Spanish culture itself. From here, you can enjoy a luxury commercial atmosphere or stroll in the renowned Art Walk, included in the... See More UNESCO World Heritage List as The Landscape of Light, where you will find some of the best art museums in the world: El Prado, the Thyssen-Bornemisza and the Reina Sofia. See Less See More Savor the Essence of Madrid QÚ BY MARIO SANDOVAL Qú by Mario Sandoval is a gastronomic restaurant of contemporary Spanish haute cuisine. It is part of chef Mario Sandoval's gastronomic group, together with Coque (2 Michelin stars) and Coquetto Bar. Explore OFFERS AND PACKAGES New Year's Eve Package Available: December 29, 2023 — January 1, 2024 Nourish your palate and soul with our culinary experience. Learn More Gastronomic Experience Stay Available: December 15, 2023 — December 14, 2024 Book your stay with daily breakfast and one dinner included. Learn More Escape! Your Way Family Package Available: December 19, 2023 — December 18, 2024 Book a second room for the kids and save up to 50 percent at JW Marriott Hotel Madrid. Learn More View More Curated Experience for a Holistic Stay THE SPA JW Marriott Madrid helps guests rediscover and connect more deeply with their own essence by giving them a place to pause and refocus, as well as engage and discover, using holistic well-being to ground their senses and create mindfulness moments that nurture their body, spirit, and mind. Book an appointment in the private Spa, a wellness space prepared to accommodate all your needs or unwind in our lobby or in JW Garden. Learn More JW MARRIOTT MADRID GYM In addition to the wellness area, keep in fit in the very large and modern JW Marriott Madrid Gym, open 24/7 and fully equipped. Moreover, guests can indulge in special in-room experiences to enjoy a personalized wellness treatment. With yoga mats and video workouts that can be enjoyed in the privacy of their room, guests can nurture their physical well-being however and whenever they want. The same... See More can be said about their mental and emotional health, as guests can instantly access a meditation. moment by playing calming ambient noise or a guided meditation. See Less Learn More Design As Concept, Legacy as Inspiration HISTORY & HERITAGE The hotel has been crafted into an environment that is the ultimate expression of elegance and calm. Each space soothes the senses while still preserving the authentic and historic character of features like the 19th century wrought iron columns, which invite guests to appreciate the beautiful heritage of this site. Hosting one of the oldest perfumeries in Madrid that open its doors in 1899 to a shop... See More called Alvarez Gómez, the building has a unique legacy of capturing the true essence of the city. While in the front of the store perfumes made of the finest, freshest ingredients were sold, in the back room perfume mingled with the smell of cigars and coffee as the city's finest minds met to socialize and debate. That legacy continues today, with the hotel attracting those who wish to discover more deeply the essence of the city and the building. See Less OUR LOCATION GETTING HERE JW Marriott Hotel Madrid Sevilla, 2, Madrid, Spain, 28014 Tel: +34 91-4189770 Adolfo Suárez Madrid–Barajas Airport Distance from Property: 15.5 KM Phone Number: +34 91-321 000 Visit Website Other Transportation Nearby Subway Station Metro Sevilla Train Station Atocha Train Station PROPERTY DETAILS Featured Amenities Restaurant Spa Fitness Center 24 Hour Room Service Daily Housekeeping Turndown Service Dry Cleaning Service Room Service Wake up Calls Free Wifi Service Request Hotel Information Check-in: 3:00 pm Check-out: 12:00 pm Smoke Free Property Pet Policy Pets Welcome. Pets allowed, please confirm with our Team Non-Refundable Pet Fee Per Stay: €50 Maximum Pet Weight: 25kgs Maximum Number of Pets in Room: 2 Off-Site Parking Parking Centro Canalejas 0.1 KM Parking Valet Daily: €45 General Information Policies and Payments Accepts: Credit Cards Contactless mobile payments Services Babysitting Concierge desk service Currency Exchange Property has elevators Languages spoken by staff: Spanish, English, German, Italian Accessibility Information For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +34 91-4189770 Accessible Hotel Features Property has elevators Service Animals are Welcome Valet parking for vehicles outfitted for drivers in wheelchairs Accessible Areas with Accessible Routes from Public Entrance Entrance to On-Site Business Center is Accessible Entrance to On-Site Fitness Center is Accessible Main Entrance is Accessible On-Site Restaurants are Accessible Room and Suites Access through the Interior Corridor Guest Room Accessibility Accessible Vanities Bathtub Grab Rails Deadbolts on Guest Room and Suites Doors Electronic Room Key Guest Room and Suites Doors Self-Closing Hearing Accessible Rooms and/or Kits Lever Handles on Guest Room Doors Lowered Deadbolts on Guest Room Doors Lowered Electrical Outlets Lowered Night Guards on Guest Room Doors Lowered Viewports in Guest Room Doors Mobility accessible rooms Non-slip Grab Rails in the Bathroom Roll-in Shower Room Windows Open Safety Chains and/or Latches on Guest Doors Secondary Locks on Room Windows Toilet Seat at Wheelchair Height - Toilet for Disabled Transfer Showers in Guest Rooms Viewports in Guest Room and Suites Doors Sustainability Information Environmental Practices Guest Room Recycling Frequently Asked Questions What are the check-in and check-out times at JW Marriott Hotel Madrid? The check-in time at JW Marriott Hotel Madrid is 3:00 pm and the check-out time is 12:00 pm. Does JW Marriott Hotel Madrid allow pets? The pet policy at JW Marriott Hotel Madrid is: Pets Welcome Pets allowed, please confirm with our Team Non-Refundable Pet Fee Per Stay: €50 Maximum Pet Weight: 25kgs Maximum Number of Pets in Room: 2 What are the parking options at JW Marriott Hotel Madrid? The parking options at JW Marriott Hotel Madrid are: Off-Site Parking: Parking Centro Canalejas 0.1 KM Valet: Daily: €45 What property amenities are available at JW Marriott Hotel Madrid? The property amenities at JW Marriott Hotel Madrid are: Restaurant Spa Fitness Center 24 Hour Room Service Daily Housekeeping Turndown Service Dry Cleaning Service Room Service Wake up Calls Free Wifi Service Request Does JW Marriott Hotel Madrid have Wi-Fi? Yes, JW Marriott Hotel Madrid has free Wi-Fi available to hotel guests. Unlock your stay with the Marriott Bonvoy™ App JW MARRIOTT HOTEL MADRID New Hotel 4.6 out of 5 stars, average rating value. Read 96 Reviews. Same page link. 4.6 (96) ★★★★★ ★★★★★ 4.6 out of 5 stars. Read reviews for 4.6 96 Reviews This action will navigate to reviews. Search topics and reviews ϙ Search topics and reviews ✘ Clear Search field ϙ Search REVIEWS RATING SNAPSHOT Select a row below to filter reviews. 5☆ stars 80 80 reviews with 5 stars. Select to filter reviews with 5 stars. 4☆ stars 6 6 reviews with 4 stars. Select to filter reviews with 4 stars. 3☆ stars 3 3 reviews with 3 stars. Select to filter reviews with 3 stars. 2☆ stars 1 1 review with 2 stars. Select to filter reviews with 2 stars. 1☆ stars 6 6 reviews with 1 star. Select to filter reviews with 1 star. AVERAGE CUSTOMER RATINGS Overall ☆☆☆☆☆ ☆☆☆☆☆ 4.6 Overall, average rating value is 4.6 of 5. Cleanliness * * * * * * 5.0 Cleanliness, average rating value is 5 of 5. Dining * * * * * * 4.4 Dining, average rating value is 4.4 of 5. Location * * * * * * 5.0 Location, average rating value is 5 of 5. Service * * * * * * 4.7 Service, average rating value is 4.7 of 5. Amenities * * * * * * 4.7 Amenities, average rating value is 4.7 of 5. Value for the Money * * * * * * 4.5 Value for the Money, average rating value is 4.5 of 5. 1–10 of 96 Reviews ≡ Filter Reviews Clicking on the following button will update the content below ▼ Rating Filter by Rating Filter by Rating 1 star 2 stars 3 stars 4 stars 5 stars ▼ Member Level: Filter by Member Level: Filter by Member Level: Member Silver Gold Platinum Titanium Ambassador ▼ Traveler Type: Filter by Traveler Type: Filter by Traveler Type: Solo Couple Family Group ▼ Locale Filter by Locale Filter by Locale English English (United States) ACTIVE FILTERS * Active Filters 1 star Remove Filter 1 star ✘ * Active Filters 2 stars Remove Filter 2 stars ✘ * Active Filters 3 stars Remove Filter 3 stars ✘ * Active Filters 4 stars Remove Filter 4 stars ✘ * Active Filters 5 stars Remove Filter 5 stars ✘ * Active Filters Member Remove Filter Member ✘ * Active Filters Silver Remove Filter Silver ✘ * Active Filters Gold Remove Filter Gold ✘ * Active Filters Platinum Remove Filter Platinum ✘ * Active Filters Titanium Remove Filter Titanium ✘ * Active Filters Ambassador Remove Filter Ambassador ✘ * Active Filters Solo Remove Filter Solo ✘ * Active Filters Couple Remove Filter Couple ✘ * Active Filters Family Remove Filter Family ✘ * Active Filters Group Remove Filter Group ✘ * Active Filters English Remove Filter English ✘ * Active Filters English (United States) Remove Filter English (United States) ✘ * Clear All ✘ Clear All Filters 1. FARHAN ALTAYER FARHAN ALTAYER * Review 1 * Votes 0 * Member Level: Silver * Traveler Type: Couple ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. FARHAN ALTAYER · 11 hours ago THE BEST 5 STAR IN MADRID JW Marriott is in my opinion is the best 5 star hotel in Madrid Was it helpful? Yes · 0 No · 0 Report Comment 2. Anonymous Anonymous * Review 1 * Votes 0 * Member Level: Gold * Traveler Type: Couple ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. Anonymous · 3 days ago THE PERFECT MADRID CHOICE! We loved the JW Madrid. The location was perfect. The rooms are quiet with all the extra touches. The staff all amazing! We will be back. Was it helpful? Yes · 0 No · 0 Report Comment 3. SAUL M SAUL M * Review 1 * Votes 0 * Member Level: Member * Traveler Type: Couple ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. SAUL M · 13 days ago HONEY MOON STAY Si han an amazing start for our trip in Spain, will come back every time Was it helpful? Yes · 0 No · 0 Report Comment 4. ALEX ALEX * Review 1 * Votes 0 * Member Level: Titanium * Traveler Type: Solo ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. ALEX · 13 days ago GREAT PLACE TO ENJOY MADRID CENTER Cozy hotel in the center of Madrid - very helpful and friendly staff - unfortunately missing a M lounge Was it helpful? Yes · 0 No · 0 Report Comment 5. AMANDA AMANDA * Reviews 2 * Votes 0 * Member Level: Gold * Traveler Type: Solo ☆☆☆☆☆ ☆☆☆☆☆ 2 out of 5 stars. AMANDA · 15 days ago NEVER HAD SUCH A BAD EXPERIENCE WITH A MARRIOTT PROPERTY BEFORE 1. Upon entering the room (Rm 127) I discovered a USED condom in the trashcan. If this was missed what else in the room wasnt properly cleaned.? It was removed by housekeeping. 2. The HVAC for the room never worked properly. Despite THREE requests for HVAC service--on three different days--the room was stifling hot. The room would heat but not cool. I was unable to open a window. 3. On my last night, the staff moved me to a far more acceptable room. Was it helpful? Yes · 0 No · 0 Report Comment 1. Anonymous · 7 days ago Dear guest, First of all, thank you for taking the time to share your valuable feedback and for choosing our hotel during your stay in Madrid. May I start by expressing our sincerest apologies because as you let us know in your review, I understand your stay with us did not meet your expectations. Providing the highest level of hospitality is our number one priority and for this reason, we will share your feedback with the team to ensure the necessary guidelines are in place and reviewed to prevent these issues from occurring in the future. We sincerely apologize, we always try our best to welcome each individual client and we are really sorry to hear your experience was below our standard. I hope you can give us another chance, we will be more than happy to welcome you. Sincerely, Guadalupe Muniz Front of House Manager FOHM guadalupe.muniz@jwmarriott.com +34914189770 Helpful? Yes · 0 No · 0 Report 6. BARB NAVEIRO BARB NAVEIRO * Review 1 * Vote 1 * Member Level: Gold * Traveler Type: Couple ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. BARB NAVEIRO · 15 days ago AWESOME EXPERIENCE Everything was amazing. Personalized assistance and concierge service, excellent. Definitely will recommend to live this awesome experience Was it helpful? Yes · 1 No · 0 Report Comment 7. BEN S BEN S * Review 1 * Votes 0 * Member Level: Platinum * Traveler Type: Solo ☆☆☆☆☆ ☆☆☆☆☆ 4 out of 5 stars. BEN S · 16 days ago GREAT HOTEL, NOISY STREEST There's probably not much you can control about the noise on the streets and unloading trucks early in the AM, but I would invest in some more sound dampening for the windows then. Was it helpful? Yes · 0 No · 0 Report Comment 8. KAREN AND JOHN KAREN AND JOHN * Reviews 2 * Vote 1 * Member Level: Member * Traveler Type: Couple ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. KAREN AND JOHN · 21 days ago BEST HOTEL IN EUROPE! Everything about this hotel is perfect. The location is wonderful. The staff is very friendly and responsive. The room was lovely (super comfortable bed, amazing shower, very quiet, great curtains for jet lag, lots of space, yummy chocolates at bedtime, extremely clean). Wonderful concierge staff with absolutely outstanding suggestions for meals and activities. If you are coming to Madrid, you should stay here!!!!! Was it helpful? Yes · 1 No · 0 Report Comment 9. AMANDA AMANDA * Review 1 * Vote 1 * Member Level: Platinum * Traveler Type: Solo ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. AMANDA · 21 days ago EXCELLENT STAY Excellent location and view into the city! Would highly recommend. Was it helpful? Yes · 1 No · 0 Report Comment 10. MERYL MERYL * Review 1 * Vote 1 * Member Level: Titanium * Traveler Type: Couple ☆☆☆☆☆ ☆☆☆☆☆ 5 out of 5 stars. MERYL · a month ago JW MARRIOTT- EXCEPTIONAL Every aspect of the JW Marriott was exceptional. The hotel was clean and inviting, the breakfast was to die for and the lobby was inviting Was it helpful? Yes · 1 No · 0 Report Comment Load More * Overview * Gallery * Accommodations * Dining * Experiences JW MARRIOTT HOTEL MADRID 4.6 • 96 Reviews Ratings are compiled based on customer ratings provided in satisfaction surveys after guests have completed their stay. New Hotel VIEW MAP VIEW MAP +34 91-4189770 RESERVE Cancel DATES (1 NIGHT) NIGHTS) Wed, Dec 20 Thu, Dec 21 Flexible in December 2023 Specific Dates Flexible Dates Su Mo Tu We Th Fr Sa December 2023SuMoTuWeThFrSa262728293012345678910111213141516171819202122232425262728293031123456 January 2024SuMoTuWeThFrSa311234567891011121314151617181920212223242526272829303112345678910 Wed, Dec 20-Thu, Dec 21CancelDone Number of Nights - 1 + December 2023January 2024February 2024March 2024April 2024May 2024June 2024July 2024August 2024September 2024October 2024November 2024 Done Continue with 1 NIGHT NIGHTS Rooms & Guests 1 Room, Rooms, 1 Adult Adults 1 Child Children Maximum 8 guests per room Rooms (Max: 3 Rooms/person) - 1 + Adults (Max: 8 total guests/room) - 1 + Children (Max: 8 total guests/room) - 0 + AGE OF CHILDREN (REQUIRED) Done Special Rates Lowest Regular Rate Special Rates/points Select a Rate Lowest Regular Rate Corp/Promo Code × Senior Discount AAA/CAA Government & Military Group Code × Marriott Bonvoy Points ADD CORP/PROMO CODE Done View Rates Ratings & Reviews JW MARRIOTT® HOTEL MADRID Overview Gallery Accommodations Dining Experiences Tracking Preferences Your Privacy Rights Sevilla, 2, Madrid, Spain, 28014 Fax: +34 91-4189771 prod8,88DEF8F6-F642-5545-97CA-94A8AF053140,rel-R23.12.2 TOP DESTINATIONS New York Hotels Paris Hotels Boston Hotels San Diego Hotels London Hotels Chicago Hotels San Francisco Hotels Nashville Hotels Washington DC Hotels New Orleans Hotels Orlando Hotels Las Vegas Hotels Denver Hotels Los Angeles Hotels Miami Hotels Toronto Hotels Miami Beach Hotels Phoenix Hotels Sedona Hotels Santa Barbara Hotels Charleston Hotels Island of Hawaii Hotels Bahamas Hotels Destin Hotels Puerto Rico Hotels FOR GUESTS Best Rate Guarantee Marriott Bonvoy Moments Opens a new window Activities Opens a new window Marriott Insiders Opens a new window Marriott Bonvoy Traveler Opens a new window Travel Experiences Travel Insurance Opens a new window Shop Marriott Opens a new window Shop Westin Opens a new window Gift Cards Opens a new window OUR COMPANY About Marriott Careers Opens a new window Travel Professionals Opens a new window Group Partners Opens a new window Developers Opens a new window Affiliates Investors Opens a new window News Opens a new window Bill Marriott's Blog Opens a new window Tony Capuano’s Blog Opens a new window Heart of the House Opens a new window Follow us * Facebook * Instagram * Twitter * Linkedin * Youtube © 1996 – 2023 Marriott International, Inc. 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