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Text Content

 * Solutions
   * IT Support & Managed Services
   * Website & Application Development
   * Cybersecurity
   * Compliance
   * Cloud Services
   * Private Data Center
   * Software/Hardware & VoIP
 * Industries Served
   * Accounting Firms
   * Law Firms
   * Educational Institutions
   * Manufacturing
   * Non-Profit Organizations
   * Religious Organizations
 * Why CTS
   * About Us
   * What a Technology Partner Can Do for You
   * Client Experience
   * Giving Back – CTS Cares
   * Careers
 * News
   * Blog
   * Podcast
 * Trouble Ticket
 * Remote Support

Select Page
 * Solutions
   * IT Support & Managed Services
   * Website & Application Development
   * Cybersecurity
   * Compliance
   * Cloud Services
   * Private Data Center
   * Software/Hardware & VoIP
 * Industries Served
   * Accounting Firms
   * Law Firms
   * Educational Institutions
   * Manufacturing
   * Non-Profit Organizations
   * Religious Organizations
 * Why CTS
   * About Us
   * What a Technology Partner Can Do for You
   * Client Experience
   * Giving Back – CTS Cares
   * Careers
 * News
   * Blog
   * Podcast
 * Trouble Ticket
 * Remote Support


MANAGED IT SERVICES YOU CAN TRUST

SHORT TIMELINE FOR KASPERSKY CUSTOMERS FOLLOWING BAN BY GOVERNMENT

Media outlets across the globe have reported on the ban placed on the sale and
use of Kaspersky within the US by the Department of Commerce on June 20, citing
continued use of Kaspersky presents an “undue or unacceptable national security
risk.” With Kaspersky being a Russian company, the security …

Read More

Ticketmaster had over 500 million customer records stolen from the recent cyber
breach!
Visit CTS Youtube Podcast
PreviousNext

SERVICES


WHAT WE DO



IT SUPPORT & MANAGED SERVICES

Design, build, and maintain: These are the key elements for an efficient and
productive business that we can provide for you.

WEBSITE & APP DEVELOPMENT

More than just creating a pretty website – we promote and create your digital
brand that will increase sales.

CYBERSECURITY

Regardless of industry, your data is your lifeblood and being compromised is a
not an option. Our proactive and layered defenses will ensure protection.


WHAT A TECHNOLOGY PARTNER CAN DO FOR YOU

INCREASED OPERATIONAL EFFICIENCY:

CTS can optimize IT operations by implementing efficient processes, automation,
and monitoring. This enhanced efficiency translates into reduced downtime,
faster problem resolution, and improved overall business productivity. As
operational efficiency increases, businesses can redirect resources toward
revenue-generating activities and growth initiatives.

SCALABLE SOLUTIONS FOR BUSINESS EXPANSION:

CTS offers scalable IT solutions that can adapt to the evolving needs of a
growing business. Whether expanding into new markets, onboarding more customers,
or launching new products/services, CTS ensures that the IT infrastructure
scales seamlessly, supporting the increased demands without compromising
performance.

PROACTIVE TECHNOLOGY PLANNING AND STRATEGY:

CTS acts as strategic advisors, collaborating with businesses to align
technology with overall business goals. They can assist in long-term technology
planning, ensuring that IT investments support revenue-generating strategies. By
staying ahead of technological trends, CTS contribute to a competitive edge and
foster an environment conducive to business growth.

RELIABLE AND AVAILABLE SYSTEMS FOR CUSTOMER SATISFACTION:

CTS provides continuous monitoring, maintenance, and support, minimizing
downtime and ensuring that systems remain available. Reliability in IT systems
contributes to a positive customer experience, improving satisfaction and
retention rates. Satisfied customers are more likely to generate repeat business
and referrals, driving revenue growth.

CYBERSECURITY AND DATA PROTECTION:

CTS focus on cybersecurity, implementing robust measures to protect against data
breaches and cyber threats. By safeguarding customer data and ensuring
compliance with regulations, CTS contribute to building and maintaining trust. A
secure environment not only protects the business from potential financial
losses but also enhances its reputation, fostering growth opportunities.




WHY CHOOSE CTS



On the surface, it may seem like we are just another IT consulting company with
our website, social media, ticket system, and traditional support options. After
getting to know us, it is clear that we are much more than just another IT
consulting firm, with our client testimonials and referrals speaking to what
sets us apart from other companies – our deep desire to ensure our customers can
depend on us as their IT partner while receiving excellent service.

Our founder built this company on a simple but very important concept: Obsessive
Client Focus. After working with our clients for over two decades, we are not
just an extension of your business, rather we are part of your family. We
partner with our clients to ensure that we provide the service that not only
meets but exceeds their expectations and is only possible by our operating
principles:

 * Your goals and priorities are ours
 * We take care of your IT, so you can focus on the growth of your business
 * We value your investment in IT as though it was our own
 * We are always honest and professional
 * Your efficiency and productivity are our passion, and we are proactive in
   managing and protecting your systems
 * We test and retest all of our work to ensure it really works when we pass it
   over to you
 * We design/develop websites that support your business strategies and branding
   and actually drive your topline sales
 * We only recommend investing in equipment, software, cybersecurity, and
   support that makes sense for your business
 * We are always on time for appointments and keep you updated if running behind
 * Our response time is less than one hour

TESTIMONIALS


WHAT PEOPLE ARE SAYING



Your team is great – professional, attentive, persistent, and thoughtful. We are
truly fortunate to have CTS as an IT partner. Thank you, CTS!

Joseph M.



The representative that handled my issue was fast to initiate contact and
provide me with direction to solve my problem. Awesome support!

Eric D.



I am truly grateful for the top-notch service. Tech is not my strength, and I
don’t speak the language. I really appreciate the patience, kindness, and above
and beyond service.

Stacy J.



The whole CTS team is great! I love working with the team. Quick turnaround,
helpful, and I never feel like a number. They really take the time to get to
know me.

Julie M.



Even though I had not flagged my request as urgent, I got a very prompt reply
and continued attention, even after hours. I so appreciate CTS’s willingness to
step in alongside us as an invested partner in finding resolutions. It could be
easy to be a disconnected “help desk” at a distance, disconnecting when an
answer is provided, but CTS cultivates a reassuring sense of committed
partnership. For that, thank you!

Ann R.



This was a tricky issue and it was resolved with real knowledge and insight. I
was very impressed, great job!

Jay R.




WE'RE HERE TO HELP!



Name

Email Address

Phone

Message

Send Message


OFFICE

2033 N. Milwaukee Ave, Suite 351
Riverwoods, IL 60015

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CALL US

888.7.CTSNOW (728.7669)


EMAIL US

info@onlineCTS.com
 * Solutions
   * IT Support & Managed Services
   * Website & Application Development
   * Cybersecurity
   * Compliance
   * Cloud Services
   * Private Data Center
 * Industries Served
   * CPA Firms
   * Law Firms
   * Educational Institutions
   * Manufacturing
   * Non-Profit Organizations
   * Religious Organizations
 * Why CTS
   * About Us
   * What a Technology Partner Can Do for You
   * Client Experience
   * Giving Back – CTS Cares
   * Careers

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