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OTHER LAWPRO SITES: practicepro.ca avoidaclaim.com titleplus.ca
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An innovative provider of insurance and services that enhance the viability &
competitive position of the legal profession
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ANTI-SPAM POLICY

Version française

Commitment

Lawyers’ Professional Indemnity Company (LAWPRO) is committed to acting in
accordance with Canada’s Anti-Spam Law (CASL).

Policy Application

This policy applies to all Commercial Electronic Messages (CEM or CEMs) as
defined by CASL that are sent by LAWPRO. Generally, CEMs are messages that
encourage participation in commercial activity. For example, a CEM might include
messages that offer to sell a product, goods or services. Many messages that
LAWPRO sends are not CEMs. In particular, messages that we send you in
connection with the operation of the mandatory professional liability program
for the Law Society of Ontario are generally not CEMs due to the
regulatory/mandatory nature of the program.

Sending of CEMs

When we send you a CEM for which CASL requires that we have your consent, we
will do so with your express or implied consent. An example of implied consent
would include where we have an existing business relationship with you.

Opting Out

In certain cases where we send you a CEM, you may opt out of receiving future
CEMs from us by letting us know. To do so, you would advise us through the email
address provided or by clicking on the “unsubscribe” link. We will respect your
opt-out instructions for CEMs. However, because we are required to communicate
certain types of information to our customers in accordance with contractual or
other legal or regulatory obligations, you may still receive communications from
LAWPRO electronically even if you unsubscribe.

Feedback process

LAWPRO encourages you to contact us with any questions or concerns you might
have about our Anti-Spam Policy or processes. We will investigate and respond to
your concerns.

In most cases, an issue is resolved simply by telling us about it and discussing
it. You can reach LAWPRO Customer Service by phone at 416-598-5899
(1-800-410-1013 toll free), by fax at 416-599-8341 (1-800-286-7639 toll free),
by e-mail at service@lawpro.ca, or by mail at:

LAWPRO Customer Service
250 Yonge Street, Suite 3101, P.O. Box 3
Toronto, Ontario M5B 2L7

If, after contacting LAWPRO Customer Service, you feel that your concerns have
not been addressed satisfactorily, please contact the LAWPRO Chief Privacy
Officer at 416-598-5800, privacy@lawpro.ca, or by mail at the above address.
Please be sure to include your name, address, preferred method of communication,
the nature of your complaint, and relevant details, including your past
communications with us.

Version 1 – July 1, 2014

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LAWPRO provides errors and omissions insurance to more than 27,000 members of
the Law Society of Ontario. LAWPRO's TitlePLUS title insurance program is
available to Canadian lawyers and Quebec notaries.


LAWYERS’ PROFESSIONAL INDEMNITY COMPANY

250 Yonge Street, Suite 3101 P.O. Box 3 Toronto, ON M5B 2L7 Tel: 416-598-5800 or
1-800-410-1013 Fax: 416-599-8341 or 1-800-286-7639 lawpro.ca           email:
service@lawpro.ca

Land Acknowledgement

The offices of LAWPRO are located on the traditional territory of many nations
including the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee
and Wendat peoples. Toronto is covered by Treaty 13 with the Mississaugas of the
Credit. LAWPRO respects and acknowledges the histories, languages, knowledge
systems, and cultures of First Nations, Metis, and Inuit nations.

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