www.ptv.vic.gov.au Open in urlscan Pro
104.18.133.15  Public Scan

Submitted URL: http://www.ptv.vic.gov.au/privacy
Effective URL: https://www.ptv.vic.gov.au/footer/legal-and-policies/information-privacy-policy/
Submission: On December 19 via manual from AU — Scanned from AU

Form analysis 3 forms found in the DOM

POST

<form id="fileUploadForm" enctype="multipart/form-data" method="post" target="fileUploadIframe"><input type="file" id="fileSelector" name="file" style="display: none;"><input name="filename" type="hidden"></form>

<form class="login-form" novalidate="">
  <div class="container myki-layout__container myki-layout__container--modal">
    <div class="login-form__field" data-field="loginUsername"><label id="loginUsername-label" class="login-form__label" for="loginUsername">Username</label><input name="loginUsername" id="loginUsername"
        class="login-form__input form-control myki-form__field" aria-invalid="false" aria-label="Username" aria-labelledby="loginUsername-label" placeholder="Enter your username" value=""></div>
    <div class="login-form__field mb-0" data-field="loginPassword"><label id="loginPassword-label" class="login-form__label" for="loginPassword">Password</label><input name="loginPassword" type="password" id="loginPassword"
        class="login-form__input form-control myki-form__field" aria-invalid="false" aria-label="Password" aria-labelledby="loginPassword-label" placeholder="Enter your password" value=""></div>
    <div class="login-form__buttons"><button class="login-form__button btn btn-primary" type="submit" tabindex="0">Log in</button></div>
  </div>
  <div class="login-form__buttons login-form__buttons--modal">
    <a class="login-form__link login-form__link--modal" tabindex="0" data-test-id="forgot-your-password-link">Forgot your password?<i class="icon ti ti-chevron login-form__link-icon" aria-hidden="true"></i></a><a class="login-form__link login-form__link--modal" tabindex="0" data-test-id="forgot-your-username-link">Forgot your username?<i class="icon ti ti-chevron login-form__link-icon" aria-hidden="true"></i></a>
  </div>
  <div class="container myki-layout__container myki-layout__container--modal">
    <div class="login-form__consent">
      <p>By continuing, you agree to the
        <a class="sc-ktHwxA jHnjog" title="https://www.ptv.vic.gov.au/footer/legal-and-policies/myki-terms-of-use/" href="https://www.ptv.vic.gov.au/footer/legal-and-policies/myki-terms-of-use/">Terms and Conditions</a>. View our
        <a class="sc-ktHwxA jHnjog" title="https://www.ptv.vic.gov.au/footer/legal-and-policies/information-privacy-policy/" href="https://www.ptv.vic.gov.au/footer/legal-and-policies/information-privacy-policy/">Privacy Policy.</a></p>
    </div>
  </div>
</form>

<form class="MobileValidationEntry__Form" novalidate="">
  <div class="MobileValidationEntry__InputHolder">
    <div class="myki-form__field-section MobileValidationEntry__Input" data-field="mobileNumber"><label id="mobileNumber-label" class="myki-form__label" for="mobileNumber">Mobile number<span class="required-asterisk" aria-hidden="true">*</span><span
          class="sr-only"> required</span></label><input name="mobileNumber" type="tel" id="mobileNumber" class="form-control myki-form__field myki-form__field--tel-field myki-form__field--empty" aria-invalid="false" aria-label="Mobile number"
        aria-labelledby="mobileNumber-label" placeholder="Enter mobile number" maxlength="10" required="" value=""></div><span class="sr-only MobileValidationEntry__SuccessMsg" role="status"></span>
  </div><button type="submit" class="mobile-verification-challenge__Submit btn btn-primary" aria-label="Send code, click the button to send a verification code to your mobile.">Send code</button>
</form>

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 * myki
 * Open Search ButtonSearch

 * Plan
    * Journey planner
    * Departures
    * Timetables
    * Routes

 * Disruptions
    * Disruptions information
    * Subscribe to alert email
    * Cranbourne and Pakenham lines disruptions
    * Frankston and Stony Point lines disruptions
    * Sandringham Line disruptions
    * Mernda and Hurstbridge lines disruptions
    * Sunbury Line disruptions
    * Werribee and Williamstown lines
    * Gippsland Line disruptions
    * Major works this summer

 * Tickets
    * myki online top up
    * myki - your ticket to travel
    * Regional tickets
    * Ticket help: refunds, replacements, myki expiry & more
    * Fares
    * myki upgrade
    * Group travel

 * More
    * Destination digital
    * Metro Tunnel will open in 2025
    * Travelling on the network
    * Maps
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 * Home
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 * Information privacy policy

 * Legal and policies




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 * Customer service
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   * Direct Debit Request Service Agreement
   * Station mapping project

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INFORMATION PRIVACY POLICY

Following a machinery of government change, the Public Transport Development
Authority (trading as Public Transport Victoria or PTV) transitioned into the
Department of Transport on 1 July 2019. For further information, please refer to
the Victoria Government Gazette and the Transport Legislation Amendment Act 2019
which came into effect on 1 January 2020.

Please refer to the Department of Transport and Planning’s Privacy Policy which
now supersedes the PTV Information Privacy Policy.

The myki Privacy Policy and myki terms of use remains current and in effect.

For transparency and disclaimers across any Public Transport Victoria social
media advertising: socialmedia@roads.vic.gov.au. Please note this mailbox is not
monitored for customer enquiries.

Public Transport Victoria (PTV) Customer service


CUSTOMER SERVICE

About PTV


ABOUT PTV

Data and reporting


DATA AND REPORTING

Legal and policies


LEGAL AND POLICIES


SOCIAL MEDIA LINKS

 * Facebook

Victoria State Government Department of Transport and Planning Skip to main
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MODAL VIEW ARE YOU SURE?, HEADING


ARE YOU SURE YOU WANT TO LOG OUT?

If you exit without verifying your mobile number you will be logged out of your
account.

CancelClick the button to verify your mobile number.
Log outClick the button to complete the log out process.



MODAL VIEW MOBILE VERIFICATION SETUP, HEADING

Close Mobile verification setup Modal

Please verify your mobile number. You only need to provide this once.

Mobile number* required
Send code

To help secure your account, your mobile number will be stored and used to
verify your identity.

It will be handled in accordance with our Privacy Policy.

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Don't have a mobile number? Call us on 18008000071800 800 007



MODAL VIEW ARE YOU SURE?, HEADING


ARE YOU SURE YOU WANT TO LOG OUT?

If you exit without verifying your mobile number you will be logged out of your
account.

CancelClick the button to verify your mobile number.
Log outClick the button to complete the log out process.



MODAL VIEW VERIFICATION, HEADING

Close Verification Modal

For security reasons, this task cannot be completed via your online account
without a verified mobile number.

If you do have a mobile number, verify this now to continue this task via your
online account.

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Don't have a mobile number? Call us on 1800 800 007



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It can take up to 30 seconds to receive your verification code. Didn't receive a
code?

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If you no longer have access to this mobile number, please call us on 1800 800
007




MODAL VIEW AUTHENTICATOR SETUP 3 OF 3AUTHENTICATOR SETUP 3 OUT OF 3, HEADING

Close Authenticator setup 3 out of 3 Modal
Enter the 6-digit verification code from your authenticator app

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MODAL VIEW VERIFICATION, HEADING

Close Verification Modal
Enter the 6-digit verification code sent to your mobile number


Verification code will expire in -28909482 minutes,:0-45 seconds

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It can take up to 30 seconds to receive your verification code. Didn't receive a
code?

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If you no longer have access to this mobile number, please call us on 1800 800
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