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CONTACT US CONTACT US


HELLOWORLD IS NOW PART OF MERKLE

Creating digital experiences that build brand loyalty moment by moment

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GET TO KNOW US

We were pioneers in the field of digital promotions when we were founded 1999 as
ePrize. Through strategic acquisitions and continuous innovation over the next
two decades, we became a trusted partner to today’s top brands looking to engage
and motivate their consumers. In 2014, we rebranded to HelloWorld to reflect our
expanded consumer engagement and loyalty capabilities. Upon joining the Merkle
family in 2018, we now lead the industry engagement and loyalty solutions.

EBOOK

2023 Prizing Report: Rewards That Resonate in a Post-Pandemic World

It’s no surprise that we’ve seen prizing and rewards preferences shift when
comparing pre-pandemic to present-day behaviors. In 2019, consumers were looking
for more personalization and leaning into emerging technologies, but in today’s
landscape, they’re looking for convenience and keeping a closer eye on their
bottom line.

LEARN MORE


Our Philosophy

HUMAN LOYALTY®

We believe that a loyal consumer is a brand’s greatest asset. Our vision
recognizes that loyalty must be earned, first through a great product or
service, and then through emotional bonding and personalized experiences. We
have aligned our solutions to deliver digital moments of value at every stage of
the loyalty spectrum, creating enriched experiences for the consumer while
driving economic value for the brand. Our solutions typically result in lower
cost of acquisition, foster more active members, increased advocacy and
sustained sales velocity.

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Promotions

DO/GET EXPERIENCES TO CAPTURE AND CONVERT CONSUMERS IN THE MOMENT.

We are a full-service provider and global expert. For nearly a decade, we've
administered more promotions than any other company in the U.S. From the
strategy to the immersive campaign creation to managing the winner experience,
we provide a white-glove experience to our brand partners and their consumers.
Channels and solutions vary, from localized trade executions to global
campaigns. Here are a few favorites to engage across the consumer journey:

 * Chance to win games
 * Hashtag, Photo, Video & Essay Contests
 * Text-to-win campaigns
 * Purchase validation programs
 * Collect & Win
 * Advergames
 * Webservice APIs
 * High-volume platform 

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Engagement Hubs

INVITE CONSUMERS TO SPEND TIME WITH YOUR BRAND IN EXCHANGE FOR ONGOING REWARDS.

A digital content hub offers a variety of customized and branded games and
engaging activities that keep consumers coming back. Think of it as the marriage
between short-term promotions and long-term loyalty programs. Understand
purchase behaviors by including receipt or code validation components.
Engagement hubs see 60% more time spent on average over a basic sweepstakes.

 * Sweepstakes & games
 * Quizzes, surveys, polls, & trivia
 * Purchase validation programs
 * Collect & Win or Streak Couponing® programs
 * Product reviews programs

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Loyalty Programs

LOYALTY IS EARNED AFTER A COLLECTION OF POSITIVE MOMENTS WITH YOUR BRAND.

Human Loyalty® is built on our native technology, rooted in business strategy,
and proven to create major business impact - exciting consumers across the
globe.

Build lasting relationships with flexible technology, layers of engagement, and
key insights. Get hands on with our SaaS offering, LoyaltyPlus™, or allow us to
customize a program that meets your unique business and consumer experience.

 * Custom enterprise programs
 * Digital rebates
 * Surprise & delight
 * Advocacy programs
 * Traditional points-based programs
 * Gamification and promotion overlays
 * B2B and B2E loyalty
 * Global SaaS platform
 * Unique code generation
 * Catalog management

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Extended Offerings

TOGETHER WE ARE THE NEW INDUSTRY STANDARD FOR CONSUMER ENGAGEMENT.

Since joining the Merkle family in 2018, we are now able to bring our clients
the cross-disciplinary expertise of Merkle's people-based marketing together
with our well-established consumer engagement leadership in Promotions and
Loyalty.

We bring together all of the ways to identify, activate, engage and retain
consumers coupled with the ability to support more addressable media and CRM to
manage relationships over time, and enterprise technology solutions to join your
adtech and martech.

We deliver a defined strategy that spans the customer life cycle, focused on
growth and satisfaction.

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WHAT WE CAN DO FOR YOU

Let's talk.

Let's kick off a conversation. Contact us and we'll get back to you shortly.
Looking for promotions customer service? You've found the right place.

CONTACT US OUR WORK



Want to talk?

Get in contact with us Get in contact with us

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