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WORK HAPPY WITH ZOOM AI COMPANION

Collaborate, communicate, and get work done more efficiently with Zoom AI
Companion. Let AI Companion help draft emails and chat messages, summarize
meetings and chat threads, improve brainstorming with colleagues, and more — all
in the easy-to-use Zoom experience you know and love. 


 

Coming later this year, Zoom AI Companion will be able to gather, synthesize,
and share information from multiple sources across Zoom. AI Companion is there
to help you with those routine but time-consuming tasks like meeting
preparation. It can create a meeting agenda or an executive brief for a
project.*

 

*Included at no additional cost with the paid services in your Zoom user
account*

 

Try it today
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BOOST HOW YOU COLLABORATE, CONNECT, AND CREATE

There’s no need to switch between multiple windows — Zoom AI Companion is woven
into products across the Zoom Workplace, helping you save time and work more
efficiently throughout your day. 

Meetings Team Chat Mail Phone Spaces


MEETINGS

AI Companion for Zoom Meetings

 * Meeting summaries can save time taking notes and easily share important
   action items.

 * Chat with AI Companion about what you missed if you join late and get a
   real-time response during your meeting.

 * With smart recordings, AI Companion divides meeting recordings into chapters
   by topic so you can review meeting highlights and next steps more quickly.

 * Meeting summaries and asking questions in meetings are supported in 36
   languages. AI Companion will even automatically detect the main language
   spoken during the meeting and provide a meeting summary in that language.

 * Choose the best backdrop with AI-generated virtual backgrounds and enhance
   your appearance with Portrait Light capabilities.




TEAM CHAT

AI Companion for Team Chat

 * With context from your conversation, compose messages, get topic prompts, and
   adjust the tone and length of your message to give you confidence in what
   you’re communicating.

 * AI Companion can summarize chat threads to quickly catch you up on long
   conversations.

 * If you’re chatting with colleagues about finding a time to meet, AI Companion
   can help schedule a meeting for you based on the conversation right in Team
   Chat.




MAIL

AI Companion in Mail

 * With context from your conversation, AI Companion can assist with composing
   emails, including adjusting the tone and length of your responses.




PHONE

AI Companion in Zoom Phone

 * Request a post-call summary, currently in preview mode, when using AI
   Companion with a recorded conversation, so you can focus on the meeting
   instead of taking notes.

 * Extract action items from voicemail transcripts so you can get caught up and
   understand next steps without having to listen to every voicemail.

 * Prioritize urgent voicemails to help you better organize your day and how you
   spend your time.

 * Summarize a Team SMS thread to quickly catch up after logging back on.




SPACES

AI Companion for Workspace Reservation

 * Take the guesswork out of booking meetings with proactive room
   recommendations




PRODUCTIVITY SOLUTIONS

AI Companion for Docs, Clips, and Whiteboard

Docs Clips Whiteboard


DOCS

 * Compose or convert content into appropriate formats including outlines,
   agendas, newsletters, and other specific templates.

 * Clarify your existing content with summaries or explanations.

 * Get post-meeting summaries paired with a template to generate a polished
   document.

 * From directly within your doc, translate content into 9 languages.


CLIPS

 * Save time with AI-generated titles and descriptions based on your Clips
   content.


WHITEBOARD

AI Companion in Whiteboard

 * Don't worry about starting from a blank page, AI Companion can help jumpstart
   brainstorming by generating topics for discussion based on your prompt.

 * Based on your text prompt or content already available, AI Companion can
   generate content for your whiteboard.

 * Organize your brainstorming sessions with AI-generated mind maps and
   flowcharts.


REINVENT HOW YOU CONNECT WITH YOUR CUSTOMERS, CLIENTS, AND CONTACTS

Make communication easier with every audience, whether you’re talking to one
person or one thousand.


EVENTS

 

AI Companion in Zoom Events and Zoom Sessions*

 * Ask AI Companion to generate content such as event and session descriptions,
   speaker bios, lobby announcements, and more.

 * Zoom Events hosts can get help composing emails, subject lines, titles, and
   calls to action using context from your Zoom Events description or by
   providing a more specific prompt.

 * Zoom Events hosts can use AI Companion to generate images for emails, the
   event page, or in-event content without having to pay for outside help.

 * Zoom Events hosts and participants can use AI Companion to compose chat
   messages for the lobby chat.

*AI Companion features must be turned on by your Zoom account administrator in
order to be used within Zoom Events and Zoom Sessions.


CONTACT CENTER

 

AI Companion in Zoom Contact Center

 * Summarize conversations for smoother hand-offs.

 * Generate post-call tasks to help keep track of follow-ups.

 * Measure engagement with speech analytics and sentiment analysis.


READY TO TRY ZOOM AI COMPANION?

Find out what AI can do for you.


LEARN HOW TO START USING AI COMPANION TODAY.

Read the support article below to start using AI Companion today.

Get started Get started


I DO NOT HAVE A PAID ZOOM LICENSE

AI Companion is included at no additional cost for select paid Zoom plans.

Buy Zoom Buy Zoom


ZOOM AI COMPANION ROI CALCULATOR

Calculate how much time, money and effort you can save with AI Companion.

Start calculating Start calculating


GET HELP INTRODUCING AI COMPANION TO YOUR ORGANIZATION

Browse our collection of user guides, templates, best practices, demo videos,
and more.

Visit Onboarding Center Read More



AI COMPANION PRIVACY AND SECURITY

Zoom is committed to responsible AI, with security and privacy at the core of
the generative AI capabilities we provide. We recognize that generative AI
brings an evolving set of risks for our customers, and we are committed to
prioritizing transparency and customer choice as we build new generative AI
features.

Zoom does not use any customer audio, video, chat, screen sharing, attachments,
or other communications-like customer content (such as poll results, whiteboard,
and reactions) to train Zoom’s or its third-party artificial intelligence
models.

Read the whitepaper


NO MATTER YOUR ROLE

Use AI Companion across your organization.


MARKETING AND EVENTS

Get help creating content for your campaigns and events.

 * Create and collaborate on new content quickly with Zoom Docs.

 * Set up your events faster with help from our content generator in Zoom
   Events.

 * Improve project management with templates in Zoom Docs to keep everyone
   organized.


HR AND TALENT

Elevate the candidate and employee experience.

 * Quickly format interview notes in Zoom Docs.

 * Get stronger alignment with your team throughout the hiring process by
   enabling AI Companion in Team Chat to stay on top of candidate updates.

 * Easily schedule interviews and follow-up conversations using AI Companion in
   Mail.


NO MATTER YOUR BUSINESS

AI Companion for specific verticals and industries.


FINANCE

Improve productivity for you and your customers.

 * Tailored data retention policies to match your business’s needs.

 * Quickly summarize and understand complex documents in Zoom Docs.

 * Post-meeting summaries to help manage project management.


EDUCATION

Enrich your engagement with students.

 * Summarize and share lecture highlights using Smart Recordings.

 * Enable student creativity through whiteboards.

 * Keep faculty and staff connected with AI Companion in Team Chat and help them
   save time on administrative tasks like note taking.

 * Help students get caught up quickly in a lecture with in-meeting questions.


HEALTHCARE

Reduce physician burnout and improve employee engagement.

 * Spend less time writing notes between care visits.

 * Increase cross-functional collaboration between physicians, staff,
   operations, and administrators.


GET STARTED WITH AI COMPANION

Use these materials to help you get your organization collaborating and
communicating more effectively with AI Companion.


BEYOND THE LICENSING FEE

How to think about the total cost of bringing an AI-powered collaboration
platform to employees

Learn more


IT LEADER’S GUIDE TO ZOOM AI COMPANION

Everything you need to know to enable AI Companion for your organization.

Learn more


AI COMPANION TIPS AND TRICKS

See how Zoom employees use AI Companion and get insider tips on which settings
and prompts to use.

Learn more


GETTING STARTED WITH YOUR AI ASSISTANT

Learn how to make the most of AI Companion features throughout your workday.

Learn more


AI COMPANION SUPPORT HUB

Get answers to your AI Companion questions.

Learn more


ENABLE AI COMPANION

Learn how to turn on AI Companion within your admin portal.

Learn more


START USING MEETING SUMMARIES

Learn how to turn on and use meeting summary for your meetings.

Learn more


AI COMPANION WITH ZOOM PHONE

Stay on top of your communication across calls, voicemails, and SMS messages.
Find out how.

Learn more


LEARN HOW TO USE ZOOM AI COMPANION

Watch these demo videos to help you get started with your AI powered assistant.

Watch video


HOW TO CONFIGURE ZOOM AI COMPANION ON YOUR ACCOUNT

Learn how account Admins can help their organizations get the most out of AI
Companion by enabling certain features and capabilities for users and groups on
the account.

Watch video
Watch video


HOW TO CONFIGURE ZOOM AI COMPANION AS AN INDIVIDUAL USER

Learn how to configure Zoom AI Companion as a user if your Zoom admin has
enabled AI Companion on your Zoom account.

Watch video
Watch video


HOW TO USE ZOOM AI COMPANION MEETING SUMMARY

Learn how to use AI Companion Meeting Summary so you and the meeting
participants can receive a summary of your meeting along with action items after
the meeting is over.

Watch video
Watch video


HOW TO USE ZOOM AI COMPANION MEETING QUESTIONS

Learn how to use AI Companion Meeting Questions features to help you get caught
up in a meeting or ask questions about what is taking place during a meeting.

Watch video
Watch video


HOW TO USE ZOOM AI COMPANION SMART COMPOSE IN ZOOM EVENTS

Learn how to generate event content faster by using Zoom AI Companion in Zoom
Events with smart compose.

Watch video
Watch video


HOW TO USE ZOOM AI COMPANION SMART RECORDINGS

Learn how to use smart recordings in your Zoom Meetings so you can view meeting
highlights, get presentation coaching and next steps all in one place.

Watch video
Watch video


HOW TO USE ZOOM AI COMPANION TEAM CHAT THREAD SUMMARY

Learn how to summarize your Team Chat threads so you can quickly get caught up
on your unread messages.

Watch video

AI Companion’s meeting summaries and smart recordings are the first
technological innovations in the last decade that bring us tangible time-saving,
efficient benefits. People can prioritize specific meetings and collaborations
while remaining confident they aren’t missing out on competing activities.

Chris Blackstone Director, Digital Workplace and End User Computing, Convera


Zoom's AI Companion Meeting Summary tool is helping us become better
communicators. Guided by its impressively accurate output, our teams are more
consistently adhering to best practices in meetings such as stating the
objective upfront and clearly outlining and assigning action items. Plus, we
were able to save money by off-boarding a vendor and save time by not having to
produce meetings notes ourselves.

Lucas Oliveira COO, Bizzycar, Inc.


Zoom's AI Companion exemplifies our vision for enhanced collaboration and
innovation. With automated, detailed meeting summaries, it streamlines
information sharing and boosts productivity. This inclusion in our Zoom plan not
only improves efficiency but also yields significant cost savings, reflecting
our commitment to a smarter, more connected future.

John Georgatos Chief Information Officer at Mike Morse Law Firm


Meeting summaries has saved our team a ton of time. We feel that everyone is in
the loop without necessarily having to attend every meeting, which results in
better collaboration.

Karl Morsgofian CIO at Gainsight


We're seeing a lot of positive feedback on [meeting summary]…being able to focus
on the meeting, and then rely on something else to capture the essence of what
happened in the tasks or next steps alleviates a lot of responsibility from our
staff members. Just being present, being involved and collaborative in the
meeting and not worrying about ‘wait, what do I need to do now?’ It's all there.
It's ready to go.

Riley McEntire Director of Marketing & Advertising at Phoenix Franchise Brands



TRANSFORM THE WAY YOU WORK, WITH AI BY YOUR SIDE

Stay up to date on our AI research, courses, events, and webinars.


AI COMPANION LEARNING CENTER

The Learning Center offers a growing list of on-demand courses and short videos
designed to give you just what you need when you need it. Learn how to set up AI
Companion, understand all of the features and settings, and utilize best
practices.

Learn more


HARVARD BUSINESS REVIEW AI BRIEFING PAPER

The report “Artificial Intelligence at Work: Enhancing Employee Engagement and
Business Success” focuses on how business leaders and digital transformation
experts have successfully implemented AI for a positive employee experience.

Read the report


MORNING CONSULT AI SURVEY & REPORT

Zoom commissioned Morning Consult to survey more than 11,000 leaders and
employees globally to gain insights into how leaders and employees are spending
their time at work and how the latest generative AI tools can help them save
time and improve collaboration.

Read the report


RELEVANT UPCOMING WEBINARS

Join our webinars on AI Companion to learn about the latest features, new use
cases, customer stories, and more!

 

Learn more


WORK TRANSFORMATION SUMMIT

Gain practical insights from Zoom, AI analysts, and industry experts on
purposefully implementing AI to elevate employee and customer experiences within
your organization. Watch the content on demand.

Learn more


AI PERFORMANCE WITHOUT COMPROMISE

Zoom's CTO, Xuedong Huang, discusses our federated approach to AI and how it
provides high-quality performance for meeting summaries, recaps, and next steps.

Learn more
Other AI products and features at Zoom
 * Zoom Revenue Accelerator
 * Zoom Virtual Agent
 * Intelligent Director

Events & webinars
 * Revenue Acceleration Series


FAQS

What is Zoom AI Companion?

Zoom AI Companion is your generative AI assistant that empowers you to focus on
what matters most. With Zoom’s federated approach to AI, our goal is to provide
high-quality results and offer the best value for our customers’ diverse needs.
Get help drafting emails and chat messages, summarizing meetings and chat
threads, brainstorming creatively, and much more — included at no additional
cost with the paid services assigned to your account in the simple, easy-to-use
Zoom experience you know and love.

How do I activate Zoom AI Companion?

If you do not have admin privileges for your account, you will need to contact
your Zoom administrator. All of the AI Companion features can be found in
Settings under the AI Companion Tab. If your admin has enabled AI Companion
features for the account, individual users can manage available features there.
For more information on how to set up Zoom AI Companion, please review our
getting started guide on our support site.

How is Zoom using my data?

Zoom does not use any customer audio, video, chat, screen sharing, attachments,
or other communications-like customer content (such as poll results, whiteboard,
and reactions) to train Zoom’s or its third-party artificial intelligence
models. For more information, check out this article on how Zoom handles data.

How much is Zoom AI Companion?

Zoom AI Companion is included at no additional cost with the paid services
assigned to Zoom user accounts. AI Companion may not be available for all
regions or industry verticals.
Zoom is focused on delivering limitless human connection on one platform, and
generative AI is a key component to that. We believe that Zoom AI Companion’s
capabilities should be available to our eligible paid customers without
additional cost to help give your teams a productivity boost in their workday.

How do I access my meeting summaries in Zoom?

The AI Companion page in the Zoom web portal allows you to view, edit, and share
the summaries of meetings you hosted. To access your meeting summaries:

 

First, sign in to the Zoom web portal. In the navigation menu on the left panel,
click “AI Companion.” Under “My Summaries,” you can select from a list of
meetings, search by meeting topic or meeting ID, or select a date range to find
a specific meeting summary. Once clicked, the selected meeting summary will be
displayed.

You will be able to choose from the following options:

 * Share: Send the summary through email. You will be prompted to enter one or
   more email addresses or contact names, then click “Share.”
 * Download: Download a copy of the summary.
 * Edit: Modify the summary and then click “Save.”
 * Delete: Permanently delete the summary. (Note: This action cannot be undone
   and the deleted summary cannot be restored.)

 

If Continuous Meeting Chat was enabled for the meeting, the meeting summary will
also be shared in the chat channel created by the meeting.  

 

Meeting summaries can also be viewed in the meeting card or your calendar within
the Zoom app.

How do I turn off Zoom AI Companion?

If your administrator has not locked these preferences, you can disable AI
Companion with the following steps:

 * Sign in to the Zoom web portal.
 * Click “Settings.”
 * Click the “AI Companion” tab.
 * Find the feature you want to disable and toggle it off to disable it (it will
   show as gray).
 * If a verification dialog displays, click “Disable” to verify the change.

How do I opt out of Zoom AI Companion?

If you have eligible paid services assigned to your Zoom account, you have
access to Zoom AI Companion features, but if you (or your account admin if you
do not have admin access) will not be using AI Companion features, you can
disable those features for the account.

Where can I find Zoom AI Companion?

Zoom AI Companion is integrated in many of our products, including Meetings,
Team Chat, Mail & Calendar, and more. You can find AI Companion by looking for
the sparkle icon which you can click to interact with AI Companion features.
Note that certain AI Companion features can be enabled or disabled in Settings
in the web portal under the “AI Companion” tab.

What products use Zoom AI Companion?

Zoom AI Companion features are present across many of our products including
Meetings, Docs, Team Chat, Mail & Calendar, Clips, Surveys, Whiteboards, Phone,
Contact Center, Events, and Sessions, with more products coming soon!

What large language models (LLMs) does Zoom AI Companion use?

Zoom takes a federated approach to AI, which means we use our own proprietary
large language models (LLMs) alongside models from leading companies such as
OpenAI and Anthropic to power our AI features.

Does Zoom AI Companion use generative AI?

Yes, Zoom AI Companion uses our own proprietary large language models (LLMs)
alongside models from leading companies such as OpenAI and Anthropic to power
its capabilities.

Show more Show less


GET STARTED WITH ZOOM AI COMPANION TODAY

Try it today
See pricing

*Zoom AI Companion is now included at no additional cost for customers with the
paid services assigned to their Zoom user accounts.

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