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Text Content

Platform
EngageAgentBotHelpVoiceLive
Conversational AIIntegrations
Industries
FinancialEcommerceEducationTelecomHealthcareUtilitiesGobierno
Customers
Channels
WhatsAppInstagram
Resources
EnterprisePartnersBlogCX 2020 ReportHyper Personalization EbookEcommerce
EbookDevelopers
CompanyView product tour
View product tour



new

Messenger’s API for Instagram: level up your customer service and answer queries
24/7 with AI


Company
en
esPT

Discover Engage

Create WhatsApp campaigns easily and without coding


Company
en
esPT
Platform

Products

AgentBot

Conversational AI-powered chatbot on digital channels

Live

Omnichannel live chat with AI co-pilot for agents

Engage

WhatsApp campaign creator tool



Help

Knowledge microsites with an AI-powered seach engine

Voice

AI-powered voicebot for phone channels

Integrations

All integrations

channels

WhatsApp

Instagram

Conversational AI
Industries
FinancialEcommerceEducationTelecomHealthcareUtilitiesGovernment
CustomersPricing
Resources

Ebooks and reports

Conversational AI and Its Role In Transforming Higher Education



How to Skyrocket Online Sales and Boost Customer Support




CX Station

Explora nuestros ebooks, webinars, entrevistas y más recursos para impulsar tu
estrategia de CX.


CX Station

Explore nossos e-books, webinars, entrevistas e mais recursos para impulsionar
sua estratégia de CX.


Looking for CX solutions?

Download free guide: How to choose the best AI provider to automate customer
service.


¿Necesitas soluciones especializadas en CX?

Descarga la guía gratuita: Cómo elegir el mejor proveedor de IA para automatizar
tu servicio al cliente.


Precisa de soluções especializadas em CX?

Baixar Guia: Como escolher o melhor fornecedor de IA para atendimento
automatizado ao cliente.


webinars & events

Webinars



Entrevistas



Aivo Awards 2021



The blog

6 Ways Chatbots Help Healthcare Providers and Patients

How AI is Changing The Healthcare Industry

How Chatbots Are Redefining the Banking Experience

Visit the blog


Resources

Partners

Blog

CX 2020 Report

Hyper Personalization Ebook

Ecommerce Ebook

Developers

View product tour



Don’t just enable a chatbot


AUTOMATE OUTSTANDING CUSTOMER EXPERIENCES

Aivo gives you the automated omnichannel tools + live agent
solutions you need.

View product tour





NICHE PLAYER IN 2022 GARTNER® MAGIC QUADRANT™ FOR ENTERPRISE CONVERSATIONAL AI
PLATFORM


AI POWERED CUSTOMER SOLUTIONS
FOR EVERY TYPE OF INDUSTRY

RETAIL / ECOMMERCE

Learn more

FINTECHS & BANKING

Learn more

EDUCATION


Learn more

TELECOM

Learn more

HEALTH

Learn more

UTILITIES

Learn more


A CONVERSATIONAL AI PLATFORM TO TRANSFORM STRANGERS INTO
HAPPY CUSTOMERS


ENGAGE

Create WhatsApp campaigns easily and without coding. Send relevant offers,
notifications, and find new business opportunities.

Learn more


AGENTBOT

Design customer experiences, automate and solve queries with conversational AI.
Available 24/7 across all channels.

Learn more


LIVE

Answer complex queries in real time with live agents. Consolidate all your
customer service channels in one single platform.

Learn more
Conversational IA
Knowledge Management
Enterprise Ready

CONVERSATIONAL AI

HUMANIZE THE EXPERIENCE

Automating your customer experience doesn't mean it has to be robotic. Add your
brand personality with emojis, GIFs and other elements you use in everyday human
interactions.



KNOWLEDGE MANAGEMENT

EASILY MANAGE FREQUENT QUESTIONS

Add, remove, and edit your most common questions to speed up customer service.
Take full advantage of Aivo’s proprietary AI engine that allows you to make your
automations even smarter with just a few clicks.



ENTERPRISE READY

CUSTOM ENTERPRISE SOLUTIONS

Aivo was designed to be an AI customer experience hub. Our many integrations
with other enterprise platforms allow us to plug into your current customer flow
and create solutions that fit your needs.



AN EXCELLENT CUSTOMER EXPERIENCE STARTS WITH US


WE ARE 100% COMMITTED TO YOUR SUCCESS


ACCOUNT SETUP, TRAINING, & MORE

Account setup & Onboarding

Online training & Support

Easy subscription Management

Data security & Encryption

Scale as you grow


We’re happy if you’re happy


LEADING COMPANIES  ARE TRANSFORMING
THEIR CUSTOMER EXPERIENCES WITH AIVO

CHRISTIAN PETRUZZI

Customer Service Manager



“Aivo’s solution is an initiative to comprehensively improve the contact
experience with customers, providing 24/7 access to information. We want to
offer a quick and effective way for users browsing our website to get in touch,
enabling self-management with the goal of improving their experience with the
bank and optimizing our service channels”

ADT supports their customers 24/7 and enhances the experience

Read the story



Read the story

BAC Credomatic uses conversational AI in six countries with a 94% effectiveness
rate



Banco Bolivariano had a 4x increase in online conversations with customers

Read the story

See more stories


AIVO QUICK ONBOARDING

Reinventa tu servicio al cliente con Inteligencia Artificial

BOT CONVERSACIONAL

Crea o migra un bot en todos los canales en tiempo rércord.

LIVE CHAT

Atiende con live agents remotos ilimitados gratis durante 3 meses.

GESTIÓN SIMPLE

Maneja tu conocimiento fácilmente, sin conocimientos técnicos.

REPORTES AVANZADOS

Aprende y evoluciona la experiencia a diario.


AIVO QUICK ONBOARDING

Reinvent your customer service with artificial intelligence:

Learn More

CONVERSATIONAL BOT

Create or migrate a bot across all channels in record time.

LIVE CHAT

Support customers with unlimited remote live agents for 3 months at no cost.

SIMPLE MANAGEMENT

Manage your content easily, no need for technical know-how.

ADVANCED REPORTING

Learn and evolve the experience on a daily basis.

CONVERSATIONAL AI-POWERED CHATBOT

AGENTBOT

Chat with your customers naturally on any digital channel with Aivo's
conversational bot and solve their queries instantly.

Visit AgentBot

Hey do you have any shoes on sale?

We always do 😉 Here's a quick preview of the spring sale!

Awesome Bot

Buy

Awesome! Um... can I talk to a person now? 🤔

Sure! I'm transfering you to an agent right now 👋

Awesome Bot



Rachel is now available

Hi Tim! I see you're interested in our spring sale. How can I help you?

Rachel

Yeah umm do I get any discounts with the Trust Bank credit card? 🤔

On Mondays we have 15% OFF using TTB credit card. 💳

Rachel

Awesome! Thanks! ❤️



LIVE CHAT WITH AI

LIVE

Take agent efficiency to the max thanks to the AI suggestion engine and modern
interaction tools.

Visit Live

READ THE LATEST ARTICLES

Visit the blog

May 4, 2022


6 WAYS CHATBOTS HELP HEALTHCARE PROVIDERS AND PATIENTS

April 29, 2022


HOW AI IS CHANGING THE HEALTHCARE INDUSTRY

April 22, 2022


HOW CHATBOTS ARE REDEFINING THE BANKING EXPERIENCE

PRODUCTS

EngageAgentBot
HelpVoice
Live

Integrations

GenesysZendesk

INDUSTRIES

FinancialEcommerceEducationTelecomHealthcareUtilitiesGovernment

features

Conversational AIEnterpriseWhatsAppInstagram

Resources

PartnersDevelopersCustomersBlogCX 2020 ReportSecuritySLA

company

About UsSchedule a demoPartnersJobs

G2 Crowd recognizes Aivo as Leader in the Chatbots software category.

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