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Mike Morris


HOW TO CUSTOMIZE PRIMARY SOURCE ON OPPORTUNITIES WITH SALESFORCE FLOW

I recently ran into a situation where a client needed to exclude select campaign
types from being populated as the Primary Campaign Source field on
opportunities. While this might sound unusual on the surface, the use case was
very logical and likely impacts other organizations too. Read on to learn how we
solved it to […]
Read moreView all blogs

Cara Weese


MARKETING CLOUD GROWTH EDITION: A GUIDE TO FIT AND ENGAGEMENT SCORING

Personalized marketing can make a significant impact on customer engagement and
business growth. According to a recent study, personalized marketing can boost
ROI by up to 20%. One of the most effective ways to achieve this personalization
is by scoring leads and contacts based on their engagement and fit with your
ideal customer profile. This […]
Read moreView all blogs

Theron Troxel


SALESFORCE CAMPAIGN HIERARCHY REPORT: SEE THE IMPACT OF RELATED CAMPAIGNS

Today, I’m excited to share how you can create a comprehensive Salesforce
campaign hierarchy report that groups by grandparent, parent, and child levels
(hierarchy) on the Campaign Object in Salesforce. This type of report can show
various metrics, including different campaign amounts and opportunity values
along with displaying subtotals and totals. The greatest advantage this […]
Read moreView all blogs

Heather Rinke


GETTING STARTED WITH EINSTEIN FOR FLOW

In the Summer ‘24 Release, Salesforce launched the beta version of Einstein for
Flow, which is a generative AI tool that helps Salesforce admins, regardless of
their programming experience, to easily create functional Salesforce Flows via
natural language prompts.  New to Flow? Check out An Introductory Guide to
Salesforce Flow for Marketers How Einstein for […]
Read moreView all blogs

Alice Meyer


ALL THE WAYS TO COLLECT CUSTOMER FEEDBACK WITH SALESFORCE FORMS

Collecting customer feedback can be a transformative tool that propels your
business to new heights, and getting customer feedback through Salesforce is
possible through a few methods. Armed with the right feedback, you have
everything you need to address customer pain points and capitalize on your
biggest strengths.  Without sending surveys and gathering quality feedback, […]
Read moreView all blogs

Aaron Stayman


MASTERING MARKETING CLOUD INTELLIGENCE PART 2: MAXIMIZE PLATFORM PERFORMANCE

It’s time for part two of our three-part series on getting the most out of your
Salesforce Marketing Cloud Intelligence, or Datorama, instance. Part 1 of the
series touched on little tricks and shortcuts to success with data ingestion and
transformation. Today, I’ll be going through how you can speed up the platform
for yourself […]
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Mike Brazitis


THE WAIT IS OVER: SEND OPERATIONAL EMAILS FROM ENGAGEMENT STUDIO

The Salesforce Summer ’24 release notes have arrived, and with them, the
delivery of one of the most highly sought-after Marketing Cloud Account
Engagement (MCAE/Pardot) features ever requested. In fact, sending operational
emails in Engagement Studio functionality has garnered the fifth most points in
the Account Engagement category on the IdeaExchange. What is an Operational […]
Read moreView all blogs

Stacy Schuler


I EXCEEDED MY ACCOUNT ENGAGEMENT MAILABLE DATABASE LIMIT. NOW WHAT?

Uh-oh. You just received an email from Salesforce saying you have exceeded your
Marketing Cloud Account Engagement (Pardot) mailable database limit. That means
if you don’t reduce the amount of mailable prospects in your database quickly,
it’s going to cost you.  Or maybe you were “just checking” one day & noticed
that your Mailable Database […]
Read moreView all blogs

Kelly Ryan


3 QUICK ABM STRATEGY WINS FOR YOUR EMAIL CAMPAIGNS

Your boss has told you to ‘do ABM.’ Great. Instead of ripping out your current
marketing and sales campaigns, here are three quick ways to apply ABM strategies
to your email campaigns. What is account-based marketing (ABM)? Let’s go over
what ABM is and what it isn’t at a high level first. ABM stands for […]
Read moreView all blogs

Heather Rinke


SALESFORCE SUMMER ‘24 RELEASE HIGHLIGHTS: PLATFORM UPDATES

The Salesforce Summer ‘24 Release is on its way! Let’s dive into the top
declarative features and updates for admins. In line with messaging from
Salesforce, the Summer ‘24 Release includes new and enhanced features that all
center on the relationships between CRM, data, AI, and trust. Salesforce Summer
’24 Highlights Security & Access Get […]
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 * 12All
 * 1Community
 * 4Getting Started
 * 2New Features
 * 6Pro Tips

Getting Started
August 20, 2024


SALESFORCE WINTER ‘25 HIGHLIGHTS: MARKETING CLOUD GROWTH EDITION

Erin Duncan

The Salesforce Winter ‘25 Release Notes are out! Let’s dive into what’s new in
the Winter ’25 Release for Marketing Cloud Growth Edition. Streamlined Setup
First things first. Salesforce...

August 20, 2024 | By Erin Duncan
Read more
Pardot

New FeaturesRelease Notes
August 16, 2024


SALESFORCE WINTER ‘25 HIGHLIGHTS: MARKETING CLOUD ACCOUNT ENGAGEMENT

Erin Duncan

The Salesforce Winter ‘25 release notes are out! Let’s dive into Winter ’25
highlights and what Account Engagement (f.k.a. Pardot) users can expect to see
come October.  Duplicate Management!...

August 16, 2024 | By Erin Duncan
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Pardot

EventsGetting StartedPro TipsSetup & AdminStrategy
August 14, 2024


USING ACCOUNT ENGAGEMENT FOR EVENT MARKETING: FROM PLANNING TO FOLLOW-UP

Grey Idol

Event marketing is a fantastic way to connect with your audience, build brand
awareness, and generate leads. However, managing event marketing activities can
take time and effort. That’s where...

August 14, 2024 | By Grey Idol
Read more
New FeaturesRelease NotesSetup & Admin
August 13, 2024


BIG NEWS! ACCOUNT ENGAGEMENT USERS CAN ACCESS MARKETING CLOUD GROWTH EDITION

Mike Brazitis

In February 2024, Salesforce released Marketing Cloud Growth Edition, its first
marketing automation platform built fully on the Einstein 1 Platform (a.k.a. “On
Core”). Marketing Cloud Growth Edition has...

August 13, 2024 | By Mike Brazitis
Read more
Analytics & ReportingData ManagementMarketing AutomationsPro TipsStrategy
August 9, 2024


COMBATING HEADWINDS IN HIGHER ED: PART 1 – REAL-TIME INTERACTION MANAGEMENT

Kirsten Schlau

Student expectations today are vastly different than they were a decade ago.
It’s causing technology leaders at the most successful educational institutions
to rethink their data infrastructure and student...

August 9, 2024 | By Kirsten Schlau
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August 7, 2024


HOW AI CAN HELP SMB MARKETERS

Kirsten Schlau

As an SMB marketer, you’re required to wear a lot of hats. From lead generation
and aligning with sales and service teams, to creating content, emails, and
personalized customer...

August 7, 2024 | By Kirsten Schlau
Read more
CommunityEvents
August 2, 2024


THE GROWTH LOUNGE: UNIFYING CUSTOMER EXPERIENCES AT DREAMFORCE ’24

Cara Weese

Consumers today want personalized experiences from beginning to end. This is why
Sercante is thrilled to announce that The Home for Marketers has undergone a
transformative name change. We’re...

August 2, 2024 | By Cara Weese
Read more
Analytics & ReportingData ManagementMarketing AutomationsPro Tips
July 31, 2024


HOW TO CUSTOMIZE PRIMARY SOURCE ON OPPORTUNITIES WITH SALESFORCE FLOW

Mike Morris

I recently ran into a situation where a client needed to exclude select campaign
types from being populated as the Primary Campaign Source field on
opportunities. While this might...

July 31, 2024 | By Mike Morris
Read more
Pro TipsScoring & GradingSetup & Admin
July 30, 2024


MARKETING CLOUD GROWTH EDITION: A GUIDE TO FIT AND ENGAGEMENT SCORING

Cara Weese

Personalized marketing can make a significant impact on customer engagement and
business growth. According to a recent study, personalized marketing can boost
ROI by up to 20%. One of...

July 30, 2024 | By Cara Weese
Read more
Getting Started
July 5, 2024


GETTING STARTED WITH EINSTEIN FOR FLOW

Heather Rinke

In the Summer ‘24 Release, Salesforce launched the beta version of Einstein for
Flow, which is a generative AI tool that helps Salesforce admins, regardless of
their programming experience,...

July 5, 2024 | By Heather Rinke
Read more
Analytics & ReportingEmails & FormsPro Tips
June 21, 2024


ALL THE WAYS TO COLLECT CUSTOMER FEEDBACK WITH SALESFORCE FORMS

Alice Meyer

Collecting customer feedback can be a transformative tool that propels your
business to new heights, and getting customer feedback through Salesforce is
possible through a few methods. Armed with...

June 21, 2024 | By Alice Meyer
Read more
Marketing Cloud

Analytics & ReportingMarketing CloudPro Tips
June 20, 2024


MASTERING MARKETING CLOUD INTELLIGENCE PART 2: MAXIMIZE PLATFORM PERFORMANCE

Aaron Stayman

It’s time for part two of our three-part series on getting the most out of your
Salesforce Marketing Cloud Intelligence, or Datorama, instance. Part 1 of the
series touched...

June 20, 2024 | By Aaron Stayman
Read more
View All


CATEGORIES

Browse the categories to get marketing automation tips, tricks, and solutions. 

Getting Started

Learn through 101 guides and easy solutions.

 * Setup & Admin
 * Emails & Templates
 * Scoring & Grading
 * Engagement Studio
 * Forms & Form Handlers

 * Setup & Admin
 * Emails & Templates
 * Scoring & Grading
 * Engagement Studio
 * Forms & Form Handlers

View all

Pro Tips

Dive into the weeds with advanced tips.

 * Emails & Forms
 * Marketing Automations
 * Privacy & Compliance
 * Analytics & Reporting
 * Data Management

 * Emails & Forms
 * Marketing Automations
 * Privacy & Compliance
 * Analytics & Reporting
 * Data Management

View all

New Features

Evolve with Salesforce platform feature updates.

 * Release Notes
 * API & Integration
 * Emails & Forms
 * Automations
 * Data Management

 * Release Notes
 * API & Integration
 * Emails & Forms
 * Automations
 * Data Management

View all

Community

Get to know our community and join the action.

 * Events
 * Career Development
 * Industry News
 * Community Spotlight
 * Real Talk

 * Events
 * Career Development
 * Industry News
 * Community Spotlight
 * Real Talk

View all




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AUTHOR SPOTLIGHT


JENNA MOLBY

Jenna is a marketing operations leader with over ten years of B2B and B2C
experience working on both the agency and client sides. She has been responsible
for several different areas in the past, including web development, design,
email marketing, marketing automation, and demand generation.


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