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HUMAN CAPITAL MANAGEMENT (HCM) SOFTWARE


Drive the success of every employee and achieve organizational agility with a
global, AI-enabled HCM software suite.
Request a demo
Try now


Make every employee a success story at SuccessConnect Virtual.

Watch the replays




A CLOUD HCM SUITE THAT CHANGES THE WAY YOU WORK

When your people operate at their best, so does your business. Built for the
cloud, the SAP SuccessFactors HCM suite utilizes AI to help you optimize the way
employees work, managers manage, and organizations adapt.


IMPROVE EVERY EMPLOYEE EXPERIENCE, WORKFORCE DECISION, AND PEOPLE PROCESS ACROSS
CORE HR, TALENT MANAGEMENT, LEARNING, AND ANALYTICS.

 * Enable people to work faster and smarter with AI for HR self-service,
   learning, performance, and more

 * Identify the right talent from a single source of people and skills data for
   HR and your entire business

 * Maintain compliance and adapt to local business requirements with built-in
   legal and regulatory updates

 * Accelerate time to value with HR best practices and a global partner network

Take the product tour


CORE HR & PAYROLL

Support your employees wherever and however they need to work with global
solutions for core HR, payroll, time tracking, benefits admin, HR service
delivery, and more.

Explore SAP SuccessFactors Employee Central 
View all core HR and payroll solutions 


TALENT MANAGEMENT

Adapt quickly to address any skill gaps with powerful software for talent
intelligence, recruiting, onboarding, performance, compensation, learning,
succession, and development.

Explore SAP SuccessFactors Recruiting 
View all talent management solutions  


EMPLOYEE EXPERIENCE MANAGEMENT

Help employees do and be their best. Give them easy access to what they need at
work, listen to their feedback, and keep them engaged with exceptional employee
experiences.

Explore SAP SuccessFactors Work Zone 
View all employee experience management solutions 


HR ANALYTICS AND WORKFORCE PLANNING

Improve company-wide performance and decision-making with data-driven people
insights, workforce planning tools, and AI-driven recommendations.

Explore SAP SuccessFactors Workforce Analytics  
View all HR analytics and workforce planning solutions 


SALES PERFORMANCE MANAGEMENT

Maximize sales performance with effective sales planning, automated processes,
and impactful incentive compensation management.

Explore SAP SuccessFactors Incentive Management  
View all sales performance management solutions 


AI FOR HUMAN RESOURCES

Tap the power of AI to cultivate a dynamic, inclusive, and future-ready
workforce that is connected, data-driven, and employee-centric.

Explore SAP Business AI in human resources 
View all our HCM solutions

AI IN HR: YOUR 2025 PLAYBOOK

Make AI part of your HR strategy. Join us for expert insights and a live demo.

Register for our live webinar


HEAR FROM OUR HCM SOFTWARE CUSTOMERS


NURTURING TALENT THROUGH A CONSISTENT HR CULTURE

Find out how Microsoft standardizes employee experiences worldwide by
centralizing data in a single core HR system.

Read the customer story 


TAKING CARE OF THE TEAM BEHIND THE TEAM

Learn how FC Bayern empowers employees to quickly access their personal data,
self-services, and HR tasks—anywhere, at any time.

Read the customer story 


INCREASING EMPLOYEE PRODUCTIVITY AND SATISFACTION

Explore how Indevin enables its HR team to respond faster and more accurately to
requests and automate time-consuming tasks.

Read the customer story 


TAKING EMPLOYEE EXPERIENCES TO NEW HEIGHTS

See how Delta Air Lines unlocked the potential of its workforce by empowering
employees and personalizing talent experiences.

Watch the video 
 * View all customer stories
 * 3 things customers love about SAP


LET AI DO THE LITTLE THINGS, SO EMPLOYEES CAN THINK BIG

We’ve built AI-enabled processes into our HCM software to help improve the
employee experience and guide decisions across the employee lifecycle—from
recruitment through succession planning.

Learn about SAP Business AI for human resources 
Sign up for the AI newsletter 


EXPLORE OUR HCM SOFTWARE INNOVATIONS


AI-ASSISTED APPLICANT SCREENING HELPS RECRUITERS FIND THE RIGHT CANDIDATE

Improve time to hire by extracting and inferring applicant skills from resumes
and matching them with the skills on a job requisition. 



NEW SPOTLIGHT VIEW FOR THE PEOPLE PROFILE HIGHLIGHTS SKILLS, INTERESTS, AND MORE

Empower employees to represent their personal brand by showcasing personal and
org information sourced from across SAP SuccessFactors solutions. 



NEW AND IMPROVED PEOPLE PROFILE GIVES EMPLOYEES A ONE STOP SHOP

Make it quick and easy for employees and managers to find employee data and
AI-generated insights with the newly refreshed experience and detailed views.

 * Learn more about recent and planned innovations
 * Watch our latest HCM release highlights


EXPLORE RESEARCH AND BEST PRACTICES FROM HR EXPERTS


IS AI RIGHT FOR YOUR HR ORGANIZATION?

Learn how to use AI in HR effectively and ethically while producing the best
possible outcomes for your organization.

View the paper 


EXPLORE THE 2024 HR TRENDS

Learn about nine trends shaping the future of work – and how your organization
can stay ahead of the curve.

View the report 


TAKE A SKILLS-BASED APPROACH TO WORKFORCE PLANNING

Explore four approaches to incorporating skills into your HR strategy and people
practices—and the cloud HR software that can help you get there.

View the research  

DRIVING GROWTH BY DEVELOPING SKILLS

See how Erie Insurance is transforming its talent management with SAP
SuccessFactors solutions.

Watch the webinar


WHAT ARE EXPERTS SAYING ABOUT OUR HCM SOLUTIONS?


SAP IS NAMED A LEADER FOR CLOUD HCM SUITES

Find out why Gartner® named SAP as a Leader in its 2024 Magic Quadrant™ report
for cloud HCM suites for 1,000+ Employee Enterprises.

Read the Gartner report 


SAP IS NAMED A STRATEGIC LEADER IN FOSWAY 9-GRID CLOUD HR REPORT

See why Fosway Group placed SAP as a Strategic Leader across cloud HR and
payroll, talent and learning management, employee experience, and people
analytics.

Read the Fosway report  


BEST PRACTICES FOR ACHIEVING HCM EXCELLENCE TODAY AND TOMORROW

Explore the challenges and opportunities of HCM software, an overview of SAP
SuccessFactors solutions, and six key lessons from HCM transformations.

Read The Josh Bersin report 


FREQUENTLY ASKED QUESTIONS


WHAT IS HUMAN CAPITAL MANAGEMENT?

Human capital management (HCM) is the set of practices and software used for
recruiting, managing, and developing an organization’s human capital—aka its
workforce.


WHAT IS A HUMAN RESOURCE MANAGEMENT SYSTEM?

A human resource management system (or HRMS) is used to digitalize, automate,
and centralize core HR processes, such as employee data storage, benefits
administration, time and attendance, and payroll. An HRMS also provides talent
management capabilities such as recruiting, onboarding, performance management,
goal planning, learning and training, compensation, and succession planning.
HRMS and HCM software are often used interchangeably.


HOW IS AI USED IN HR?

AI in HR is used to streamline and automate HR processes across the employee
lifecycle—from recruitment, hiring, and onboarding through talent management,
learning, and performance.


WHAT IS SAP SUCCESSFACTORS HCM?

SAP SuccessFactors HCM is a suite of cloud-based HCM software applications that
supports core HR and payroll, talent management, HR analytics and workforce
planning, and employee experience management. The suite provides individualized
experiences that keep employees happy, productive, and engaged. Launched in 2001
and part of the SAP family since 2012, SAP SuccessFactors solutions are used by
more than 290 million users in more than 200 countries and territories around
the world.


WHAT IS SAP HR?

SAP HR was a key module in the SAP ERP application that provided comprehensive
support for HCM. Now, SAP HR has evolved into SAP SuccessFactors HCM – a
cloud-based suite of HR solutions that put employees first. These solutions
include a powerful HR information system as well as tools for employee
experience management, onboarding, learning, performance management, succession
and development, people analytics, and much more.


WHAT ARE THE COMPONENTS OF SAP SUCCESSFACTORS HCM?

SAP SuccessFactors HCM includes cloud HCM solutions in four key areas:

 1. Employee experience management – including a wide range of employee surveys,
    feedback analysis, and guided action
 2. Core HR and payroll – including a powerful HR information system, payroll
    software, self-service HR, time and attendance, and more
 3. Talent management – including solutions for recruiting, onboarding,
    learning, performance management, compensation, and more
 4. HR analytics and workforce planning – including AI-powered people analytics,
    scenario modeling, what-if analysis, and strategic workforce planning


WHERE CAN I FIND TRAINING COURSES FOR SAP SUCCESSFACTORS SOLUTIONS?

There is a wide range of training and certification options on SAP
SuccessFactors solutions for SAP partners and customers to explore. SAP Learning
Hub provides customer- and consultant-level courses in e-learning and digital
handbook formats, including learning rooms, live sessions, and hands-on learning
workshops. Courses on SAP Learning Hub range from payroll, compensation, and
performance to people analytics, HR reporting, and much more. For implementation
and application consultants, academy training courses for SAP SuccessFactors
solutions teach the skills necessary to perform system configuration and
implementation. They also offer prerequisite training for the associated
certification exam.



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