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Training Events


HOW TO INFLUENCE AND PERSUADE PEOPLE AT WORK

16th November 2023

Online

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Overview

Regardless of your seniority and level of authority, your effectiveness in
influencing and persuading in the workplace is incredibly important and can also
be life-changing outside of work. Whether you’re negotiating the best rates from
your suppliers or generating buy-in from colleagues to collaborate on your
initiative and deliver results on time, this course will equip you with the
skills to succeed.

Through interactive and practical exercises, this training course builds on the
twin themes of making it easy for people to say yes and hard to say no. You’ll
discover ways to structure your meetings to uncover the unspoken expectations of
other people which can surface later to trip you up. You’ll learn different
influencing styles and get the chance to see how you can improve your style by
working through practical models and frameworks while understanding how they
apply to your own situations at work.

Training Outcomes

 * Understand the process of persuasion, enabling you to build influence from
   the start, get people acting on your advice more rapidly and even influence
   other people on your behalf.
 * Learn how to pre-empt and diffuse objections whilst ensuring that you listen
   and adapt to others’ concerns
 * Discover your own influencing style and how that helps and hinders you, plus
   ways to flex and adapt that style to get the results you want

Agenda
 * 09.20
   
   REGISTRATION

 * 09.30
   
   INTRODUCTIONS

 * 10.00
   
   SESSION 1
   
    * The influencing skills mix
    * Benchmarking your skills
    * Confidence, Knowledge, Relationship matrix
    * Practical techniques for effective and efficient preparation
   
   

 * 11.00
   
   BREAK

 * 11:15
   
   SESSION 2
   
    * Communicating with clarity and impact (written and oral)
    * Face-to-face vs video/remote influencing

 * 12:45
   
   LUNCH

 * 13:45
   
   SESSION 3
   
    * Managing nerves for maximum persuasion
    * Optimising your individual influencing/communication techniques
    * Persuasion exercise
    * Feedback and debrief

 * 15:15
   
   BREAK

 * 15:30
   
   SESSION 4
   
    * Make it hard to say NO and easy to say YES
    * Identifying and mitigating risk
    * Effectively dealing with objections upfront and in the moment
    * The RATIO technique for dealing with challenge
    * Assertive vs aggressive
    * The value of listening
    * 

 * 16:45
   
   YOUR OWN ACTION PLAN AND TRAINER’S SUMMARY

 * 17:00
   
   CLOSE

Pricing
 * Public Sector Rate: £495.00+VAT
 * Private Sector Rate: £595.00+VAT
 * Voluntary Sector Rate: £445.00+VAT

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Regardless of your seniority and level of authority, your effectiveness in
influencing and persuading in the workplace is incredibly important and can also
be life-changing outside of work. Whether you’re negotiating the best rates from
your suppliers or generating buy-in from colleagues to collaborate on your
initiative and deliver results on time, this course will equip you with the
skills to succeed.

Through interactive and practical exercises, this training course builds on the
twin themes of making it easy for people to say yes and hard to say no. You’ll
discover ways to structure your meetings to uncover the unspoken expectations of
other people which can surface later to trip you up. You’ll learn different
influencing styles and get the chance to see how you can improve your style by
working through practical models and frameworks while understanding how they
apply to your own situations at work.

Training Outcomes

 * Understand the process of persuasion, enabling you to build influence from
   the start, get people acting on your advice more rapidly and even influence
   other people on your behalf.
 * Learn how to pre-empt and diffuse objections whilst ensuring that you listen
   and adapt to others’ concerns
 * Discover your own influencing style and how that helps and hinders you, plus
   ways to flex and adapt that style to get the results you want


Book Now

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16th November 2023

Online

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