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STUDENT ACCOUNTS RECEIVABLE

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Home / FAQ


FAQ

 * Financial Rights and Responsibilities
 * Dates and Deadlines
   * Summer 2023
   * Fall 2022 and Winter 2023
   * Summer 2022
   * Fall 2021 and Winter 2022
 * Tuition Fees
   * Tuition Fee Notes
   * Fee Assessment
   * Late Charges
   * Interest Charges
   * Financial Holds
   * Miscellaneous Administrative Charges
   * Compulsory Fees
   * Historical Fees
 * Fee Payment
   * View Your Account Balance
   * Payment Schedule
   * Payment Methods
     * Payment within Canada
     * Payment from Outside Canada
     * Payroll Deductions
   * Financial Withdrawal Policy
   * Student Accounts: Information for New Students
   * Information for Sponsored Students
   * Information for Sponsors
 * Tuition Fee Estimator
 * News and Information
 * Student Income Tax Forms
 * Student Accounts for Parents/Guardians
 * Third Party Consent
 * FAQ
 * Contact Us

 * REGISTRATION QUESTIONS

 * FEE PAYMENT QUESTIONS

 * REFUND QUESTIONS

 * CARLETON CENTRAL QUESTIONS

 * COMMON QUESTIONS RELATING TO OTHER DEPARTMENTS

 * TAX QUESTIONS

 * FEE ESTIMATOR QUESTIONS





OPTIONAL NON-TUITION FEES QUESTIONS

On November 21, 2019, Ontario’s Divisional Court overturned the Student Choice
Initiative that directed some non-tuition fees to become optional. The province
has applied for leave to appeal this decision, so uncertainty remains in the
long term. At this time Carleton is respecting the court’s decision and will be
closing our opt-out system effective immediately. As such, going forward,
students will no longer be able to opt-out of any fees previously deemed to be
optional non-tuition fees under the Student Choice Initiative. However, no fees
will be charged retroactively. Carleton University is continuing to monitor the
situation and will provide updates as they become available.




REGISTRATION QUESTIONS

When can I register?



For Fall registration, you will need to find out your time-ticket. Check your
‘Getting Started’ page on Carleton Central under the Registration menu for your
personalized time-ticket, or visit the Registrar’s Office website for more
information about registration dates and deadlines

I need help registering. Who should I talk to?



Contact the Registrar’s Office for assistance with registration if you are an
Undergraduate or Special student. If you are a Graduate student, contact your
department or the Faculty of Graduate and Postdoctoral Affairs.



When are the deadlines to avoid charges, fines, etc.?



Due dates vary depending on the term, but can be checked on the Dates &
Deadlines page. Check the specific date each term.



When I try to register on Carleton Central, I am told I have holds. What should
I do?



First, check and see what type of hold it is. If it is a financial hold, you
need to make a payment to clear your outstanding balance on your student
account. You can view your balance by selecting Calculate Amount to Pay on
Carleton Central. For our accepted payment methods, please see:
www.carleton.ca/fees/payment. Holds require 48 hours to clear once a payment has
been posted to your account.



I do not have holds but still cannot register, What should I do?



Contact the Registrar’s Office for assistance with registration if you are an
Undergraduate or Special student. If you are a Graduate student, contact your
department or the Faculty of Graduate and Postdoctoral Affairs.



When is the last day I can drop a class and get a refund?



Check the Dates & Deadlines page. Note that the academic drop date and the fee
adjustment drop date are NOT identical.Visit our Financial Withdrawal Policy
page for more information.



When is the last day I can formally withdraw from a class with no academic
repercussions?



Please see the Dates & Deadlines page. Please note that the academic drop date
and the fee adjustment drop date are NOT identical.



Do I need to pay a registration deposit?



Unless otherwise specified in your offer letter, a registration deposit is not
required.






FEE PAYMENT QUESTIONS

When are fees due?



Due dates vary depending on the term, but can be checked on the Dates &
Deadlines page.



Does Carleton accept credit card payments?



Not at this time. Bill payment  through online banking is our preferred method
of payment.



What methods of payment does Carleton accept?



Please refer to our payment methods page.



What is the preferred way to pay my student account balance if my family lives
outside of Canada?



The most efficient way for an international student or their family to pay their
student account is through CIBC International Student Pay or Convera’s platform
(formerly Western Union’s GlobalPay for Students). This option allows you to pay
your student account billed in Canadian dollars in the currency of your choice. 
International students can choose to make a payment to Carleton University by
selecting the International Currency Payment option under Registration/Student
Accounts from the main menu in Carleton Central. Refunds for payments made by
international transfer must be returned to the original sender’s account by
international transfer.

Additional FAQs on the two available international payment methods are available
on the Payment from Outside Canada page.



What if I have questions on the CIBC International StudentPay payment option



Additional FAQs on CIBC International StudentPay payment option are available on
the Payment from Outside Canada page.



What if I have questions on the Convera (formerly WUBS GlobalPay) payment
option?



Additional FAQs on Convera as a payment option are available on the Payment from
Outside Canada page.



Who do I call if I have a question about my student account?



For questions regarding your Carleton University student account, please contact
student_accounts@carleton.ca or 613-520-2600 x3626.



Do I have to pay for both terms at the same time?



No – while many students and parents prefer to pay the entire academic year
up-front, you do have an option to pay by term, provided your payments are
received by the associated deadlines. Make sure you are aware of the late and
interest charge penalties for late payment, as well as our financial hold
policy.



How can I check my balance?



You may check your balance online via your Carleton Central account in the
Calculate Amount to Pay menu. This will display your current balance that you
have to pay. This option takes into consideration any pending payment
arrangements such as scholarships/awards and payroll arrangements as well as any
accrued interest.



Can I send a payment via courier?



Our mailing address for payments is a Post Office box, so please do not send
payments via courier (or via any mail service that requires someone to sign for
receipt of the parcel).



Can I pay in person?



The University does not provide a method of paying tuition fees at the
University in person. We strongly encourage students to use Internet banking to
make their payments. This payment option is fast, guaranteed, and available
24/7. Please see payment methods for more information or alternative payment
methods.



How long will my payment take to process?



For online or telebanking payments, two or three days for processing is normal.
If you have mailed your payment, expect 3-5 business days for mailing, and then
up to three business days for processing. Make sure to leave enough time for
your payment to arrive by our deadlines.



I need a receipt, how do I get one?



You can print a copy of your account summary from Carleton Central. After
logging in, under the Registration submenu, then Student Accounts, click on
“Calculate Amount to Pay”. You will see a summary of your charges and credits
for each term. At the bottom of each term when it is expanded, there is an
option to ‘View Printable Version’. This printable version can be printed or
saved as a PDF. The document contains Carleton University’s logo and your
information such as your name, ID and statement date.

If you paid via electronic banking, your record of payment will appear on your
bank statement for that month.

If you require an official receipt (to apply for reimbursement from an employer,
for example), please contact our office at student_accounts@carleton.ca after
the financial drop date for the given term has passed. We can produce a receipt
for individual payments, or for a given semester. We can also produce an
official statement of your account if required. Please keep in mind that your
payment has to be processed and cleared before we can issue an official receipt.

Important: We will NOT issue official receipts until after the financial drop
date for the applicable term has passed.



Can I make my payment after the deadline if I need more time?



Yes – Subject to late and interest charges and possible financial holds, you may
complete your payment after the due date. You will need to clear the overdue
amount before being allowed to register into subsequent terms.



I still owe fees from a previous session, can I register for this session and
pay for both together?



If your delinquent balance from a prior session is greater than $100.00, you
must clear your account balance BEFORE you can re-register.



I want to use Scholarship/Payroll Deduction to pay my fees. How do I do so?



After completing course registration, please Click on “Calculate Amount to Pay”
from the “Registration” menu inside Carleton Central. Graduate students with
funding will be presented with a button to  ‘Assign / View Funding’, click this
button and follow the on-screen prompts.



I am receiving OSAP but I won't receive it until after the tuition deadline,
will I get charged a late fee?



OSAP students with an approved OSAP entitlement prior to the tuition deadline
will automatically receive a deferral deadline. Please refer to our payment
schedule.



What is a billing hour?



Fees are assessed based on the billing hours for the courses selected in each
term. For the most part, for undergraduate fees, the billing hours for a course
are the same as the academic credit value for the course (some exceptions occur,
such as thesis/research work). For example, a 0.5 credit course has 0.5 billing
hours. A 1.0 credit course will have 1.0 billing hours. A full session 1.0
credit course (September-April course) will be assessed 0.5 billing hours in the
Fall term and 0.5 billing hours in the Winter term.



Can I opt out of the fall 2022, winter 2023 or summer 2023 UPass?



If your course load is delivered entirely online, you are eligible to opt out of
the UPass within the opt out deadline for each term. To opt out, you will submit
the request on Carleton Central by selecting ‘Request UPASS Optout’ under
Student Online Applications. For more information, visit the U-Pass Opt-Out
Process page.






REFUND QUESTIONS

I have a credit balance on my student account. How can I request my refund?



If you have a credit balance on your student account, you can request a refund
through your Carleton Central account. Under the Student Accounts section, there
is a link titled “Request Refund/Scholarship Balance”. Depending on the amount
of your refund, you have four options: campus card transfer, e-transfer, cheque,
or donate to Carleton.

The Campus card transfers option is available for students with a credit of $500
or less.

The e-transfers option is available for student with credits between $10 and
$24,999.

The cheques option is available for student with credits greater than $50.

For the e-transfer security answer, please enter only numbers and letters. Do
not use a date as your security answer and keep in mind that the text is case
sensitive.



I am an international student, what happens if my visa and/or study permit is
rejected?



If your visa or study permit is rejected, you will need to withdraw from your
courses before the financial withdrawal deadlines in order to have your fees
reversed. If you have already paid your tuition fees, once you are withdrawn
from your courses, a credit will be created on your student account and you will
be eligible to request a refund by sending an email request to
student_accounts@carleton.ca.

Refunds for international payments must be refunded back to the original
sender’s account. No exceptions to this policy will be made. Refunds that are
issued in international currency will utilize the exchange rate valid at the
time the refund is processed.

More information can be found on our refund policy page.



I have a credit balance but the refund system won't let me submit a refund, why?



You may have a pending credit (i.e. scholarship) that has not been released yet,
as you need to meet certain eligibility criteria to keep pending credits, you
will not be able to request a refund until the credit is applied to your student
account. Your refund may not be processed until after certain deadlines.

For more information on the refund schedule, please visit the refund policy
page.



How long will it take for my refund request to be processed?



Student Accounts makes every effort to process refund requests within 10
business days. During peak periods, however, it may take longer. In addition,
refund requests for the current term may not be reviewed by the Student Accounts
department until after the financial withdrawal date for the term. 

For more information about the financial withdrawal deadlines and a refund
schedule, please visit the refund policy page.



How does the e-transfer option work?



The e-transfer option can only be used if you have a Canadian bank account and
if your credit is between $10 and $24,999. Once you have selected the e-transfer
option, you will be prompted to create a security question and answer. For the
security answer, please enter only numbers and letters. Do not use a date as
your security answer and keep in mind that the text is case sensitive.  If you
are entitled to receive your refund, you will receive the e-transfer to your
Carleton University e-mail (usually within 10 business days). The e-transfer
will prompt you to log into your online bank account and answer your security
question before selecting an account to deposit to. You are not required to have
your online banking account linked to your Carleton University email in order to
deposit your refund but if the option with your bank is available, this is
recommended.





How important is the e-transfer security answer?



It is extremely important that your e-transfer answer is something unique,
cannot be easily guessed or obtained and only you know. It is your way of
safeguarding your money. If someone gains access to your emails and can guess
your security answer, they will be able to deposit your money.

If the option is available, it is recommended that you sign up for auto-deposit
with your bank and your Carleton email.

Government of Canada has a webpage on evaluating how strong is your password?

Please refer to the FAQ regarding examples of weak passwords.



What are some examples of weak e-transfer security questions and answers?



Please do not use these as your e-transfer security questions and answers as
they are easily able to be guessed by others.

Q: What is my student ID:
A: [student’s ID]

Q: What school do I attend?
A: Carleton

Q: What colour is the sky?
A: Blue

Q: The answer is yes.
A: yes

Additional examples, what is my sister’s name? What is my pet’s name? are also
questions where the answers can be easily guessed.

Government of Canada has a webpage on evaluating how strong is your password? 



How can I cancel a refund request?



If you request a refund through Carleton Central and then wish to cancel it, you
need to contact the Student Accounts department at student_accounts@carleton.ca.
All requests should be sent from your Carleton University e-mail address.



Why is one of the refund methods unavailable to me?



Depending on the amount of your credit, certain refund methods may not be
available. In order to have the option to transfer the credit to your campus
card, your credit must be $500 or less. The e-transfer option is only available
for credits between $10 and $24,999. Cheques can be produced for credits greater
than $50.



Can I issue my refund to a third party?



Refunds to anyone other than the student cannot be processed through Carleton
Central. In order to request that your credit be refunded to a third party,
please contact student_accounts@carleton.ca. All requests must be sent from your
Carleton University e-mail address and should include the name and address of
the third party.



How can I get a new cheque issued if the original cheque has been lost or is
expired?



If your cheque has been lost (or you never received it in the mail), please
contact student_accounts@carleton.ca to request that your cheque be cancelled
and reissued. All requests must be sent from your Carleton University e-mail
address.

If your cheque has expired, please bring the expired cheque to the Student
Accounts office (301 Robertson Hall) and we will begin the process of reissuing
your cheque.



What should I do if I do not receive the e-transfer e-mail or if my e-transfer
expires?



E-transfers can only be sent to your Carleton University e-mail address. Ensure
that you have checked your inbox, as well as your junk mail folder. If you are
certain you have not received the e-transfer, please contact
student_accounts@carleton.ca.

E-transfers are set to expire 30 days after they are processed. If you cannot
deposit your money because your e-transfer has expired, please contact
student_accounts@carleton.ca. All requests must be sent from your Carleton
University e-mail address.



How is the new refund process different from the old process?



In the past, the Student Accounts department would automatically process refunds
three times a year. As of the fall 2016 term, Student Accounts no longer
automatically process refunds on a regular basis. There may still be some
situations where a refund and/or award cheque may be generated without the
student’s request. For the most part, however, refunds will only be issued if
you make the request through Carleton Central.



How can I check the status of my refund request?



The status of your refund can be viewed by logging onto Carleton Central and
clicking the “Request Refund” link that appears under the Student Accounts
section. You will be able to see a list of your previous refund requests and the
status of each. Refund requests will be labelled in-progress, completed, or
declined. If your refund request is marked as completed, the Student Accounts
department has finished processing it, but it still may take 1-3 days for the
cheque to be mailed, the e-transfer to be sent by the bank, or the funds to
appear on your campus card.



Will I be informed if my refund request is declined?



If your refund request is declined, you will receive an e-mail to your Carleton
University e-mail address containing an explanation of why your refund could not
be processed.



Can I get a refund if I made my payment from an international bank?



If your payment was made via international wire or currency transfer, the refund
will need to be returned to the original sender’s bank account. Wire transfer
refunds will be reduced by the associated wire fees. Please contact
student_accounts@carleton.ca to request a refund for an international payment.
All requests must be sent from your Carleton University e-mail address.



Will I still receive a refund if my tuition fees were paid by OSAP, an out of
province loan, scholarships, a third party sponsor, etc.?



If you received OSAP or a Canadian Student Loan, there is a chance your credit
may need to be sent back to the National Student Loan Service Centre to reduce
the principal amount of your student loan. If you received scholarships (either
through Carleton or through another organization) or are a sponsored student,
you may not be eligible to receive the refund.

You can still submit the refund request through Carleton Central. Student
Accounts will then review your account and follow-up with the Awards & Financial
Aid Office and/or the third party organization to determine if you are eligible
to receive a refund. Due to the additional follow-up needed, these types of
refund requests may take longer to process.



I'm an international student studying outside of Canada. Can I opt out of the
fall 2022 and winter 2023 UHIP coverage?



As a result of residing outside of Canada, international students studying in
the fall 2022 and winter 2023 terms are eligible to opt out of the University
Health Insurance Plan (UHIP). Students residing outside of Canada will need to
complete this form. Failure to do so could result in UHIP fees remaining on your
student account.






CARLETON CENTRAL QUESTIONS

Why do I have a credit on one term, but owe in another?



The payments you make are recorded in the term in which they are made. If you
pay your entire year’s tuition in the Fall term, your Fall term balance will
show a credit, as you have covered your Fall tuition in full and have remaining
credit available. The Winter term balance will show that you owe the full
amount, as you have not made any payments within the Winter term. However, your
“Total Amount to Pay” (located at the top of the “Calculate Amount to Pay”
page), will show that your net balance is $0.00.



What is the difference between my term balance and my account balance?



A term balance is the net balance of your charges and credits in a given term.
Your account balance is the net balance of your charges and credits in total. If
you are trying to pay the remainder of your account, pay the amount displayed on
the account balance line of your Student Account.



I have a scholarship but it is not appearing on my Student Account Summary. Why?



The Awards office does not immediately release scholarships to the student
account. Fall term scholarships are placed onto the account in late August.
Winter term scholarships are placed onto the account in mid-December. Until your
scholarships are released, they will not appear as credits (payments) on your
student account; however, they do appear as “Future Credits” on the “Calculate
Amount to Pay” page.



What are all those compulsory miscellaneous fees?



The University uses a portion of every student’s fees, as approved by the Board
of Governors, to support services on campus. For more information, please refer
to our Compulsory Fees section of our website.






COMMON QUESTIONS RELATING TO OTHER DEPARTMENTS

I missed the drop date by a day; can I still drop my course? What should I do?



Contact the Registrar’s Office and ask how to submit an appeal for special
consideration.



I have a question about my award/student loan.



If you have a question about a student loan, an undergraduate award or a general
bursary, speak to the Awards Office. If you have a question about a graduate
award, consult the Faculty of Graduate and Postdoctoral Affairs.



I have a question about my payroll deductions.



Please review your pay stub on Carleton Central under the Employee Services
section. Further questions can be directed to Payroll Services.



I have a question about the drug and dental plan.



The drug and dental plan is administered by your student association.
Contact CUSA if you are an undergraduate or Carleton’s GSA if you are a graduate
student.



I have a question about my RA payment.



Detailed information can be found on the Faculty of Graduate and Postdoctoral
Affairs’ website.






TAX QUESTIONS

How do I get my T2202?



All T2202 tax forms for all years are available on Carleton Central. New tax
forms for the previous calendar year will become available by the end of
February.



How do I obtain a Releve 8?



Relevé 8 forms are only produced if you qualify (you must be a Quebec resident)
and have completed this one-time application form. After completing the form,
all subsequent eligible tax years will be automatically built and made available
along with your other tax forms.



I paid both fall and winter at the same time, but I am only getting credit for
the fall term. Why?



Your T2202 is a tax credit receipt for a specific tax year. The winter term
falls in a different tax year. You will receive tax credit for the winter term
on that tax year’s T2202.



Why is my tuition tax credit less than what I paid?



Not all tuition fees are recognized by the CRA. Your tax credit does not include
non-eligible fees.



How do I get my Engineering charitable tax receipt (CUESEF)?



Engineering students who have paid the CUESEF fee will be presented with an
option to print this receipt through the “Print Tax forms” option in Carleton
Central.



My address is wrong/different than on my T2202 - Help!



The address information on your T2202 is captured from Carleton Central in
January. Once this is done, changes to your address will not appear on your
T2202. To avoid this, please keep your address on Carleton Central up to date;
however, the CRA does not usually require an actual hard-copy of your T2202, so
your reported address on the T2202 is generally not important.



How is the 'months' portion of my T2202 calculated?



For the purposes of your T2202 you are considered to be full-time if you are
registered in 1.5 credits or more for a given term. You are considered to be
part-time if you are in less than 1.5 credits for a given term. This status is
then applied to each month of the tax year.



Why did I receive a T4A?



By law, the Canada Revenue Agency requires Carleton to report bursaries,
scholarships, awards, prizes and tuition waiver amounts provided to students.
These amounts are shown as income in Box 28 of the T4A. These T4As are available
on your Carleton Central account by the end of February and reflects the amounts
you have received from Carleton during the calendar year (January 1st to
December 31st). For income tax purposes and preparing your T4A slip, your Social
Insurance Number (SIN) is required. More information on Students and Income Tax
can be found here.



How do I open my tax forms?



Please use Internet Explorer to view your T2202. If you are having problems, you
may need to clear your cache or turn off compatibility mode and ensure your
pop-up blockers are disabled.

If you are using Safari, you will need to use a different browser such as Chrome
or Firefox and ensure your pop-up blockers are disabled.

If you are using Microsoft Edge, you will need to use Internet Explorer.

In order to clear your cache please follow steps below:

 1. Open Internet Explorer (IE).
 2. IE 8: From the Tools menu, select Internet Options.
    IE 9: In the upper right corner of the browser, click the gear icon and
    select Safety, then delete browsing history.
 3. Select Temporary Internet files and website files.
 4. Click on Delete.
 5. Close the Internet Explorer window and reopen.
    *For other versions of Internet Explorer, please search online for how to
    clear cache for your version of Internet Explorer.



Another issue may be the compatibility mode in internet explorer. In order to
turn the compatibility mode off, please follow the steps below:

 1. Open Internet Explorer (IE).
 2. IE 8: From the Tools menu, select Internet Options.
    IE 9: In the upper right corner of the browser, click the gear icon and
    select Compatibility View Settings.
 3. From the lists of ‘Websites you’ve added to Compatibility View’, highlight
    the Carleton University website address.
 4. Click Remove.
    *For other versions of Internet Explorer, please search online for how to
    turn off compatibility mode for your version of Internet Explorer.



I am an international student. What do I need to know?



If you are in Canada as an international student, it is important that you
understand what your rights, entitlements, and obligations are under Canada’s
tax system. You can find that information on the Government of Canada’s website.







FEE ESTIMATOR QUESTIONS

Where do I find the Fee Estimator?



The Fee Estimator is available here.

Alternatively, it is located under Quick Links on Student Accounts main web page
with the piggy bank icon: https://carleton.ca/studentaccounts/.



What do I select for number of courses on the Fee Estimator?



For undergraduate students, each course is defined as 0.5 credit on the fee
estimator however some undergraduate courses can be 1.0 credit. Be sure to check
how many credits your course is worth per term in order to get the most accurate
fee estimate. You can do so by visiting
http://calendar.carleton.ca/undergrad/courses/. There is no fee adjustment once
you are registered in a full fee course load in the fall and winter terms. In
other words, tuition fees will not increase when adding more than 2.0 credits (4
courses in the Fee Estimator) in the fall and winter terms.

Graduate fees are based primarily on your status. As a part-time
graduate student, the number of courses does not refer to the sum of the courses
you are registered in. The fee is based on the total of your course(s) billing
hours. If the total of your term’s registration is less than 0.60 billing hours,
select 1 course in the fee estimator. If it is equal to or greater than 0.60
billing hours, select 2 courses.

Full time graduate students pay a flat, full fee rate regardless of the number
of courses they are registered in.



I am an undergraduate student, am I a part time or full time student?



For the fall or winter terms:

Students registered in 2.0 credits or more are charged a flat full fee flat
rate. In other words, there are no additional charges or fee adjustments for
registration changes between 2.0, 2.5 or 3.0 credits per term (4, 5 or 6 courses
per term) and you should select full time.

Students registered in 1.5 credits or less are charged per credit and should
select part time.

If you are registered in 1.5 credits or more in the term, you need to select YES
to include the UPass fee on the fee estimator.

For the summer term:

Please select part time as your status as all students are charged on a per
credit basis for every course they add. If you are registering in more than 3
courses, estimate your fees for one course and multiply it by the number of
courses you are planning on taking.

If you are taking 2 courses (1.0 credit) or more in the summer term, select YES
to include the UPass fee on the fee estimator.

The Fee Estimator is available here.



I am a graduate student, how do I calculate the total cost of my program?



In order to estimate the total cost of your program, you need to know how many
terms you are required to complete or what the average number of terms it
normally takes to complete your program. You can find this information on your
program’s departmental website (see: www.graduate.carleton.ca/programs/) or by
contacting the departmental administrator.

Each term is 4 months in length and you may be required to study in all 3 terms
of the year, fall (Sept – Dec), winter (Jan – Apr) and summer (May – Aug).

Use the Fee Estimator and input the following:

 * Term: Most recent fall term available
 * Level: Graduate
 * Year of Study: First Year
 * Full/Part Time: Full Time
 * Number of Courses: 1 (default)*
 * Residency: Select Ontario, Other Canadian or International
 * Program: Select your program
 * Include UPass Fee: Yes

Include UHIP Fee: Select Yes if you selected International for your residence
* Number of courses has no impact if your status is Full Time

Then click ‘Estimate My Fees’. Use the total provided and multiply that by the
number of terms in your program to get an estimate of your entire program cost.

The Fee Estimator is available here.



I am a part time graduate student, what is the difference between part time one
course (<0.60 billing hours) and part time two courses (>0.60 billing hours)?



When selecting the number of courses as a part time graduate student, the number
of courses does not refer to the sum of the courses you are registered in. The
fee is based on the total of your course(s) billing hours. If the total of your
term’s registration is less than 0.60 billing hours, select 1 course in the fee
estimator. If it is equal to or greater than 0.60 billing hours, select 2
courses.

The Fee Estimator is available here.



I am a graduate student taking one course, why am I being charged full time
fees?



Graduate fees are based primarily on your status. Full time graduate students
pay a flat, full-time rate regardless of the number of courses they are
registered in. In order to switch to part-time status so that your fees are
based on the billing hours you are registered in, you must apply through
Graduate Studies and your department. Please contact Graduate Studies for more
information at 613-520-2600 x 2525 or by email at graduate_studies@carleton.ca.



What is UHIP and why do I need it?





UHIP is a basic health care insurance that is compulsory for non-residence
students. Full details can be found here: https://carleton.ca/isso/uhip/.



What is the UPass?



The Upass is an universal transit pass for “full time” registered students.

Full time for the Upass is defined as 1.5 credits in a fall or winter term or
1.0 credit in the summer term for undergraduate students. For graduate students,
it is their full time status in their program.

For more information, please see: https://carleton.ca/upass/.



What fees are not included in the fee estimator?



Common fees that are not included in the fee estimator includes fees for
Video-On-Demand, Letter of Permission, Extension Charges and departmental fines
(such as parking, health services and library fines).

For more information on these administrative fees, please
see: https://carleton.ca/studentaccounts/tuition-fees/admin-charges/.





I am interested in a certificate program, how do I estimate my fees?



Use the Fee Estimator and input the following:

 * Term: Select your term
 * Level: Undergraduate
 * Year of Study: No Year
 * Full/Part Time: Select Part or Full Time*
 * Number of Courses: Select your number of courses
 * Residency: Select Ontario, Other Canadian or International
 * Program: Select your certificate program
 * Include UPass Fee: Yes if you have selected Full Time studies or 1.5 credits

Include UHIP Fee: Select Yes if you have International for your residency
* Number of courses has no impact if your status is Full Time, for Part Time,
see above question: I am a part time graduate student, what is the difference
between part time one course (<0.60 billing hours) and part time two courses
(>=0.60 billing hours)?

The Fee Estimator is available here.



Where do I find the cost for living on campus in residence?



Information on residence rooms, fees and meal plans are available
here: http://housing.carleton.ca/residence-and-meal-plan-fees/.



Where do I find the senior tuition rate?



Use the Fee Estimator and select the Senior option for Residency.

The Fee Estimator is available here.



I am an international student, how do I get a fee estimate letter for tuition
and residence fees?



The International Student Services Office (ISSO) can provide you with an
estimate letter with tuition and on campus or off campus living fees.

For more information, please contact the ISSO at isso@carleton.ca or by
telephone at 613-520-2600 x 6600.



Why does the estimator only show tuition fees for the current and past terms?



The estimator only shows tuition fees that have been approved by the Board of
Governors. If you are looking for tuition fees for a future term, please use the
current fees as an estimate, fees normally increase by approximately 5% each
year.











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