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Health
VENDOR THAT MISHANDLED PENNSYLVANIA VIRUS DATA TO PAY $2.7 MILLION IN FEDERAL
WHISTLEBLOWER CASE
By MICHAEL RUBINKAM
Updated [hour]:[minute] [AMPM] [timezone], [monthFull] [day], [year] Updated
10:30 AM HST, May 1, 2024
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A large staffing firm that performed COVID-19 contact tracing for Pennsylvania
and exposed the private medical information of about 72,000 residents will pay
$2.7 million in a settlement with the Justice Department and a company
whistleblower, federal prosecutors announced Wednesday.
The Pennsylvania Department of Health paid Atlanta-based Insight Global tens of
millions of dollars to administer the state’s contact tracing program during the
height of the pandemic. The company was responsible for identifying and
contacting people who had been exposed to the coronavirus so they could
quarantine.
Employees used unauthorized Google accounts — readily viewable online — to store
names, phone numbers, email addresses, COVID-19 exposure status, sexual
orientations and other information about residents who had been reached for
contact tracing, even though the company’s contract with the state required it
to safeguard such data.
Advertisement
State health officials fired Insight Global in 2021 after the data breach came
to light. A subsequent federal whistleblower lawsuit alleged that Insight Global
secured its lucrative contract with Pennsylvania knowing that it lacked secure
computer systems and adequate cybersecurity.
READ MORE
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gets life in prison
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process ballots faster
Debates to play a major role in Pennsylvania’s 2024 US Senate election
The whistleblower — a former Insight Global contractor — complained to company
management that residents’ health information was potentially accessible to the
public, according to the lawsuit. The company initially ignored her, then, when
pressed, told the whistleblower “it was not willing to pay for the necessary
computer security systems and instead preferred to use its contract funds to
hire large numbers of workers,” the lawsuit said.
It took Insight Global five months to start securing residents’ protected
medical information, according to the U.S. Justice Department.
“Contractors for the government who do not follow procedures to safeguard
individuals’ personal health information will be held accountable,” Maureen R.
Dixon, who heads up the inspector general’s office at the U.S. Department of
Health and Human Services, said Wednesday in a statement on the settlement, of
which the whistleblower is set to receive nearly $500,000.
Insight Global, which has about 70 offices in the U.S., Canada and the U.K., has
previously acknowledged it mishandled sensitive information and apologized. The
company said at the time it only belatedly became aware that employees had set
up the unauthorized Google accounts for sharing information.
A message was sent to the company Wednesday seeking comment on the settlement.
MICHAEL RUBINKAM
Michael is a Pennsylvania-based general assignment reporter.
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