help.lucid.co Open in urlscan Pro
104.16.53.111 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://sg.app.lucidchart.com/ls/click?upn=iVTT-2Fpq7gkkDxN5WGuJTwnvwp2MQN9wv5fc6o6OTfCjn09Q9dpVRN33e-2Bkmez7CemJ2pjnVH5Z9L18I...
Effective URL:
https://help.lucid.co/hc/en-us/requests/new?ticket_form_id=109186?utm_medium=email&utm_source=sendgrid&utm_campaign=tr...
Submission: On October 03 via manual (October 3rd 2023, 8:30:20 am UTC) from GB — Scanned from GB

Summary HTTP 42 Redirects Links 30 Behaviour Indicators

Summary

This website contacted 15 IPs in 4 countries across 13 domains to perform 42 HTTP transactions. The main IP is 104.16.53.111, located in and belongs to CLOUDFLARENET, US. The main domain is help.lucid.co.
TLS certificate: Issued by R3 on August 23rd 2023. Valid for: 3 months.

This is the only time help.lucid.co was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	54.156.16.32 54.156.16.32	14618 (AMAZON-AES) (AMAZON-AES)
3 7	104.16.53.111 104.16.53.111	13335 (CLOUDFLAR...) (CLOUDFLARENET)
14	104.18.70.113 104.18.70.113	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	2a04:4e42:c00... 2a04:4e42:c00::282	54113 (FASTLY) (FASTLY)
1	18.66.97.37 18.66.97.37	16509 (AMAZON-02) (AMAZON-02)
1	2600:9000:223... 2600:9000:223c:e400:1a:343:5300:93a1	16509 (AMAZON-02) (AMAZON-02)
3	2a00:1450:400... 2a00:1450:4001:812::2008	15169 (GOOGLE) (GOOGLE)
1	2600:9000:212... 2600:9000:2127:fa00:3:b7e:8940:93a1	16509 (AMAZON-02) (AMAZON-02)
6	2a02:26f0:480... 2a02:26f0:480:d::210:f162	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
4	44.214.214.58 44.214.214.58	14618 (AMAZON-AES) (AMAZON-AES)
2	2a00:1450:400... 2a00:1450:4001:828::200e	15169 (GOOGLE) (GOOGLE)
1	2001:4860:480... 2001:4860:4802:32::36	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:400c:c0c::9a	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:811::2004	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:809::2003	15169 (GOOGLE) (GOOGLE)
42	15

1 54.156.16.32 (Ashburn, United States) 1 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-156-16-32.compute-1.amazonaws.com

sg.app.lucidchart.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 104.16.53.111 (None, ) 3 redirects

ASN13335 (CLOUDFLARENET, US)

lucidco.zendesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
help.lucid.co	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
lucidchart.zendesk.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

14 104.18.70.113 (None, )

ASN13335 (CLOUDFLARENET, US)

static.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
p20.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
theme.zdassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a04:4e42:c00::282 (United States)

ASN54113 (FASTLY, US)

polyfill.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.66.97.37 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-97-37.fra56.r.cloudfront.net

d5x2n72glkaxl.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2600:9000:223c:e400:1a:343:5300:93a1 (United States)

ASN16509 (AMAZON-02, US)

d2slcw3kip6qmk.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:812::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2600:9000:2127:fa00:3:b7e:8940:93a1 (United States)

ASN16509 (AMAZON-02, US)

cmp.osano.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 2a02:26f0:480:d::210:f162 (Frankfurt am Main, Germany)

ASN20940 (AKAMAI-ASN1, NL)

cdn-cashy-static-assets.lucidchart.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 44.214.214.58 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-44-214-214-58.compute-1.amazonaws.com

analytics.lucid.app	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:828::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2001:4860:4802:32::36 (United States)

ASN15169 (GOOGLE, US)

region1.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:400c:c0c::9a (Brussels, Belgium)

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:811::2004 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:809::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.co.uk	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
14	zdassets.com static.zdassets.com — Cisco Umbrella Rank: 3606 p20.zdassets.com — Cisco Umbrella Rank: 54466 theme.zdassets.com — Cisco Umbrella Rank: 16507	385 KB
7	lucidchart.com 1 redirects sg.app.lucidchart.com cdn-cashy-static-assets.lucidchart.com — Cisco Umbrella Rank: 121941	325 KB
5	lucid.co 1 redirects help.lucid.co	12 KB
4	lucid.app analytics.lucid.app — Cisco Umbrella Rank: 251550	1 KB
3	google-analytics.com www.google-analytics.com — Cisco Umbrella Rank: 96 region1.google-analytics.com — Cisco Umbrella Rank: 1878	21 KB
3	googletagmanager.com www.googletagmanager.com — Cisco Umbrella Rank: 111	211 KB
2	cloudfront.net d5x2n72glkaxl.cloudfront.net d2slcw3kip6qmk.cloudfront.net	46 KB
2	zendesk.com 2 redirects lucidco.zendesk.com — Cisco Umbrella Rank: 246137 lucidchart.zendesk.com	2 KB
1	google.co.uk www.google.co.uk — Cisco Umbrella Rank: 2805	408 B
1	google.com www.google.com — Cisco Umbrella Rank: 11	408 B
1	doubleclick.net stats.g.doubleclick.net — Cisco Umbrella Rank: 175	350 B
1	osano.com cmp.osano.com — Cisco Umbrella Rank: 7860	52 KB
1	polyfill.io polyfill.io — Cisco Umbrella Rank: 2287	683 B
42	13

	Domain	Requested by
8	static.zdassets.com	help.lucid.co static.zdassets.com
6	cdn-cashy-static-assets.lucidchart.com	p20.zdassets.com
5	help.lucid.co	1 redirects static.zdassets.com help.lucid.co
4	analytics.lucid.app	d5x2n72glkaxl.cloudfront.net
4	theme.zdassets.com	help.lucid.co
3	www.googletagmanager.com	help.lucid.co www.googletagmanager.com
2	www.google-analytics.com	www.googletagmanager.com www.google-analytics.com
2	p20.zdassets.com	help.lucid.co
1	www.google.co.uk
1	www.google.com
1	stats.g.doubleclick.net	www.google-analytics.com
1	region1.google-analytics.com	www.googletagmanager.com
1	lucidchart.zendesk.com	1 redirects
1	cmp.osano.com	help.lucid.co
1	d2slcw3kip6qmk.cloudfront.net	help.lucid.co
1	d5x2n72glkaxl.cloudfront.net	help.lucid.co
1	polyfill.io	help.lucid.co
1	lucidco.zendesk.com	1 redirects
1	sg.app.lucidchart.com	1 redirects
42	19

This site contains links to these domains. Also see Links.

Domain
lucid.co
lucidco.skilljar.com
lucidco.zendesk.com
lucid.app
lucidspark.com
www.lucidchart.com
lucidscale.com
lucidsoftware.partnerstack.com
www.linkedin.com
twitter.com
www.facebook.com
www.youtube.com
www.glassdoor.com

Subject Issuer	Validity	Valid
help.lucid.co R3	`2023-08-23` - `2023-11-21`	3 months	crt.sh
zdassets.com Cloudflare Inc ECC CA-3	`2022-11-10` - `2023-11-09`	a year	crt.sh
polyfill.io Certainly Intermediate R1	`2023-09-13` - `2023-10-13`	a month	crt.sh
*.cloudfront.net Amazon RSA 2048 M01	`2022-12-08` - `2023-12-07`	a year	crt.sh
*.google-analytics.com GTS CA 1C3	`2023-09-04` - `2023-11-27`	3 months	crt.sh
cmp.osano.com Amazon RSA 2048 M03	`2023-09-28` - `2024-10-25`	a year	crt.sh
cdn-cashy-static-assets.lucidchart.com R3	`2023-08-30` - `2023-11-28`	3 months	crt.sh
lucid.app Amazon RSA 2048 M02	`2023-04-11` - `2024-05-09`	a year	crt.sh
*.g.doubleclick.net GTS CA 1C3	`2023-09-04` - `2023-11-27`	3 months	crt.sh
www.google.com GTS CA 1C3	`2023-09-04` - `2023-11-27`	3 months	crt.sh
www.google.co.uk GTS CA 1C3	`2023-09-04` - `2023-11-27`	3 months	crt.sh

This page contains 2 frames:

Primary Page: https://help.lucid.co/hc/en-us/requests/new?ticket_form_id=109186?utm_medium=email&utm_source=sendgrid&utm_campaign=transactional&utm_email=account-tied-to-openid&utm_lang=en&utm_prod=suite
Frame ID: CE3F43234495999C3DDC5D5B4B8C0D46
Requests: 40 HTTP requests in this frame

Frame: https://help.lucid.co/cdn-cgi/challenge-platform/h/g/scripts/jsd/dffb14d6/main.js
Frame ID: A4F30402516749538299B2ED600C7614
Requests: 2 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Submit a request – Lucid

Page URL History Show full URLs

https://sg.app.lucidchart.com/ls/click?upn=iVTT-2Fpq7gkkDxN5WGuJTwnvwp2MQN9wv5fc6o6OTfCjn09Q9dpVRN33e-2Bkm... HTTP 302
https://lucidco.zendesk.com/hc/en-us/requests/new?ticket_form_id=109186?utm_medium=email&utm_source=send... HTTP 301
https://help.lucid.co/hc/en-us/requests/new?ticket_form_id=109186?utm_medium=email&utm_source=send... Page URL

Detected technologies

Zendesk (CMS) Expand

Overall confidence: 100%
Detected patterns

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

google-analytics\.com/(?:ga|urchin|analytics)\.js

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Google Tag Manager (Tag Managers) Expand

Overall confidence: 100%
Detected patterns

googletagmanager\.com/gtm\.js
googletagmanager\.com/gtag/js

Polyfill (JavaScript Libraries) Expand

Overall confidence: 100%
Detected patterns

/polyfill\.min\.js

Page Statistics

42
Requests

93 %
HTTPS

67 %
IPv6

13
Domains

19
Subdomains

15
IPs

4
Countries

1054 kB
Transfer

2744 kB
Size

12
Cookies

30 Outgoing links

These are links going to different origins than the main page.

URL: https://lucid.co/learning-campus
Title: Learning Campus

Search URL Search Domain Scan URL

URL: https://lucidco.skilljar.com/
Title: Training labs

Search URL Search Domain Scan URL

URL: https://lucidco.zendesk.com/hc/en-us
Title: Help center

Search URL Search Domain Scan URL

URL: https://lucidco.zendesk.com/hc/en-us/community/topics
Title: Community

Search URL Search Domain Scan URL

URL: https://lucid.app/documents
Title: Go to Lucid

Search URL Search Domain Scan URL

URL: https://lucid.co/contact/contact-sales
Title: Contact Sales

Search URL Search Domain Scan URL

URL: https://lucidspark.com/
Title: Lucidspark

Search URL Search Domain Scan URL

URL: https://www.lucidchart.com/pages/
Title: Lucidchart

Search URL Search Domain Scan URL

URL: https://lucidscale.com/
Title: Lucidscale

Search URL Search Domain Scan URL

URL: https://lucid.co/solutions/digital-transformation
Title: Digital transformation

Search URL Search Domain Scan URL

URL: https://lucid.co/solutions/cloud-migration
Title: Cloud migration

Search URL Search Domain Scan URL

URL: https://lucid.co/solutions/product-development
Title: New product development

Search URL Search Domain Scan URL

URL: https://lucid.co/solutions-hub
Title: View more

Search URL Search Domain Scan URL

URL: https://lucid.co/customers
Title: Customers

Search URL Search Domain Scan URL

URL: https://lucid.co/partners
Title: Partners

Search URL Search Domain Scan URL

URL: https://lucidsoftware.partnerstack.com/?group=affiliatepartners
Title: Affiliates

Search URL Search Domain Scan URL

URL: https://lucid.co/developers
Title: Developers

Search URL Search Domain Scan URL

URL: https://lucid.co/security
Title: Security

Search URL Search Domain Scan URL

URL: https://lucid.co/about
Title: About Us

Search URL Search Domain Scan URL

URL: https://lucid.co/mission
Title: Mission

Search URL Search Domain Scan URL

URL: https://lucid.co/leadership
Title: Leadership

Search URL Search Domain Scan URL

URL: https://lucid.co/newsroom
Title: Newsroom

Search URL Search Domain Scan URL

URL: https://lucid.co/careers
Title: Careers

Search URL Search Domain Scan URL

URL: https://www.lucidchart.com/pages/privacy
Title: Privacy

Search URL Search Domain Scan URL

URL: https://www.lucidchart.com/pages/legal
Title: Legal

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/company/lucidsoftware

Search URL Search Domain Scan URL

URL: https://twitter.com/lucidchart

Search URL Search Domain Scan URL

URL: https://www.facebook.com/lucidchart/

Search URL Search Domain Scan URL

URL: https://www.youtube.com/user/lucidchart

Search URL Search Domain Scan URL

URL: http://www.glassdoor.com/Overview/Working-at-Lucid-Software-EI_IE636868.11,25.htm

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://sg.app.lucidchart.com/ls/click?upn=iVTT-2Fpq7gkkDxN5WGuJTwnvwp2MQN9wv5fc6o6OTfCjn09Q9dpVRN33e-2Bkmez7CemJ2pjnVH5Z9L18I2i-2Bl3JyClGo9B4pEPwBAWVeo0-2FS7yJ0BKP4lHQViUcoFCDU5a4Je-2FZYINY2g0B1ShUSakiI6cdOB-2BeT81lPsZ-2FjC5xSVoFnN9dSfqg2SEF5w3wWZ-2FNFpwCOaAsYAsE6Pzi4I5eNAgCB9tlZs-2BJSkk3oyVpRsQF75xUuKNMY2IQoC9sLs0a0ykV6QhlUg7Jkx18bPGbg-3D-3DSmAP_JdWA4fY-2FJhOktFdigNn6YcQMIzomqq2tR-2Bbya62zzm5ZyjbogwavyEnrnUmXdrdDHagy7WAekNAK7i-2F0MREhbMR-2FR32TjyjMKSnHsNYryO8y7jo0MwF7pDxZMiW5Ytc6dIVuoFTL6Z7AewZkw-2BWepNifveQ3fEkcLP5zO98fCfQsUZ66qmhqUczh4rm9REShKRBtBcCCYX2cgGHpbOmgBpKxCu3MysIRciOc7cgY21VJVBgxkV1IUpJs5ySBvLY3ePOfhxlXsW0yBs9P9F-2B4MvWhFLN70yY1paGLJkJXAkFqvCTgcWgFug0aGo89aFKjYRNcipzV5-2BHRmfuOUDLkULCO3bjsuOhYlAy3026IABu48tpu-2BpsVgVFYxEssmMl-2BlQ18re-2FRbZn331AA7C1Z2HzObexk0i7NvO4lAIr3FzWeP9v7lYbhF-2F5o8IqpkXRXtQnrQQvBHepyJOAvHCiQ8Q-2B0jnuBgU84SE9nOp7i6Xn51p230TG-2BOERcJFHlF337ZxYtYZOsxRqCrTe-2BShvdeAiRuMUoDfP4kf96BpJckzasMlq1xo96hECrpoMGnzFcdAhE5DblW7gkLRaAsUv9gTxXSKyuQOLrfbu6WtpCUrFXYcczvJCnlYTTZ9THeXLC HTTP 302
https://lucidco.zendesk.com/hc/en-us/requests/new?ticket_form_id=109186?utm_medium=email&utm_source=sendgrid&utm_campaign=transactional&utm_email=account-tied-to-openid&utm_lang=en&utm_prod=suite HTTP 301
https://help.lucid.co/hc/en-us/requests/new?ticket_form_id=109186?utm_medium=email&utm_source=sendgrid&utm_campaign=transactional&utm_email=account-tied-to-openid&utm_lang=en&utm_prod=suite Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 12

https://lucidchart.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
https://static.zdassets.com/auth/fa3bfadd5fc6f9d04ad357399dbe6190dda56d64/v2/host-without-iframe.js

Request Chain 34

https://help.lucid.co/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
https://help.lucid.co/cdn-cgi/challenge-platform/h/g/scripts/jsd/dffb14d6/main.js

42 HTTP transactions
2 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request new Show response
help.lucid.co/hc/en-us/requests/
Redirect Chain

https://sg.app.lucidchart.com/ls/click?upn=iVTT-2Fpq7gkkDxN5WGuJTwnvwp2MQN9wv5fc6o6OTfCjn09Q9dpVRN33e-2Bkmez7CemJ2pjnVH5Z9L18I2i-2Bl3JyClGo9B4pEPwBAWVeo0-2FS7yJ0BKP4lHQViUcoFCDU5a4Je-2FZYINY2g0B1Sh...
https://lucidco.zendesk.com/hc/en-us/requests/new?ticket_form_id=109186?utm_medium=email&utm_source=sendgrid&utm_campaign=transactional&utm_email=account-tied-to-openid&utm_lang=en&utm_prod=suite
https://help.lucid.co/hc/en-us/requests/new?ticket_form_id=109186?utm_medium=email&utm_source=sendgrid&utm_campaign=transactional&utm_email=account-tied-to-openid&utm_lang=en&utm_prod=suite

21 KB
7 KB

1135ms
1021ms

Document
text/html

104.16.53.111
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://help.lucid.co/hc/en-us/requests/new?ticket_form_id=109186?utm_medium=email&utm_source=sendgrid&utm_campaign=transactional&utm_email=account-tied-to-openid&utm_lang=en&utm_prod=suite

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

c82855e615dfbcc32d730e75fff462d1153372597ab719dfbd8593dce89da3a8

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000;
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.132 Safari/537.36
accept-language: en-GB,en;q=0.9

Response headers

cache-control: max-age=0, private, must-revalidate
cf-cache-status: BYPASS
cf-ray: 8103d26a2b790751-MAN
content-encoding: br
content-language: en-us
content-type: text/html; charset=utf-8
date: Tue, 03 Oct 2023 08:30:15 GMT
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=ftPXS%2BX4%2FuNJK1Jx8mJIaLuLdD0Cwh3NK%2FqntD1PCVWzJYptXJCNeCELwDlIfZfmuH2Io1D8%2FGEo1Ps7W5gN%2FnWfd2cqpg7GseL2Ohy4eVR2U79tAxjlpFOfC4DCCU8%3D"}],"group":"cf-nel","max_age":604800}
server: cloudflare
strict-transport-security: max-age=31536000;
vary: Accept-Encoding
x-cached: MISS
x-frame-options: SAMEORIGIN
x-request-id: 8103d26a55ac0751-MAN
x-runtime: 0.794136
x-ua-compatible: IE=edge
x-xss-protection: 1; mode=block
x-zendesk-origin-server: app-server-requests-85d968bd6-z6l9m

Redirect headers

cache-control: max-age=0, public
cf-cache-status: MISS
cf-ray: 8103d267ae910746-MAN
content-language: en-us
content-type: text/html; charset=utf-8
date: Tue, 03 Oct 2023 08:30:13 GMT
location: https://help.lucid.co/hc/en-us/requests/new?ticket_form_id=109186?utm_medium=email&utm_source=sendgrid&utm_campaign=transactional&utm_email=account-tied-to-openid&utm_lang=en&utm_prod=suite
nel: {"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
report-to: {"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v3?s=3dlSM9eimIEuHP%2BkyeUNccBwn%2BCa%2FR%2FlYVqxlzklrTe4TTNEnlNEfQGjAvLP8IFZ6sjAhdIPkS78bwBnaTGx%2FLv3lPXW%2BvW3al4Hpm3nDcKS%2B6cw5OnKl6B0T%2Bc3%2FVGZ7lVX9lw%3D"}],"group":"cf-nel","max_age":604800}
server: cloudflare
strict-transport-security: max-age=31536000;
vary: Accept-Encoding
x-cached: MISS
x-request-id: 8103d267d7a90746-MAN
x-runtime: 0.049304
x-ua-compatible: IE=edge
x-zendesk-origin-server: app-server-requests-85d968bd6-bld42

GET
H2 200 application-5dedcabe00a896eb2c214ed2973f0975.css
static.zdassets.com/hc/assets/ 51 KB
9 KB 505ms
47ms Stylesheet
text/css 104.18.70.113
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://static.zdassets.com/hc/assets/application-5dedcabe00a896eb2c214ed2973f0975.css

Requested by

Host: help.lucid.co
URL: https://help.lucid.co/hc/en-us/requests/new?ticket_form_id=109186?utm_medium=email&utm_source=sendgrid&utm_campaign=transactional&utm_email=account-tied-to-openid&utm_lang=en&utm_prod=suite

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

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Show headers Download Go to

Full URL: https://region1.google-analytics.com/g/collect?v=2&tid=G-K7EKD3YEHS&gtm=45je39r0&_p=267748158&cid=441022093.1696321816&ul=en-us&sr=1600x1200&ir=1&uaa=&uab=&uafvl=&uamb=0&uam=&uap=&uapv=&uaw=0&_eu=EA&_s=1&sid=1696321816&sct=1&seg=0&dl=https%3A%2F%2Fhelp.lucid.co%2Fhc%2Fen-us%2Frequests%2Fnew%3Fticket_form_id%3D109186%3Futm_medium%3Demail%26utm_source%3Dsendgrid%26utm_campaign%3Dtransactional%26utm_email%3Daccount-tied-to-openid%26utm_lang%3Den%26utm_prod%3Dsuite&dt=Submit%20a%20request%20%E2%80%93%20Lucid&en=page_view&_fv=1&_nsi=1&_ss=1&ep.cleaned_page_url=help.lucid.co%2Fhc%2Fen-us%2Frequests%2Fnew&up.content_group=English
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtag/js?id=G-K7EKD3YEHS&l=dataLayer&cx=c
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2001:4860:4802:32::36 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
Software: Golfe2 /
Resource Hash: e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language: en-GB,en;q=0.9
Referer: https://help.lucid.co/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.132 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 03 Oct 2023 08:30:16 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://help.lucid.co
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
www.google-analytics.com/j/ 2 B
205 B 52ms
52ms XHR
text/plain 2a00:1450:4001:828::200e
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://www.google-analytics.com/j/collect?v=1&_v=j101&a=267748158&t=pageview&_s=1&dl=https%3A%2F%2Fhelp.lucid.co%2Fhc%2Fen-us%2Frequests%2Fnew%3Fticket_form_id%3D109186%3Futm_medium%3Demail%26utm_source%3Dsendgrid%26utm_campaign%3Dtransactional%26utm_email%3Daccount-tied-to-openid%26utm_lang%3Den%26utm_prod%3Dsuite&ul=en-us&de=UTF-8&dt=Submit%20a%20request%20%E2%80%93%20Lucid&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YCDACUABBAAAACAAI~&jid=1693621822&gjid=684115313&cid=441022093.1696321816&tid=UA-5909456-4&_gid=2056938488.1696321816&_r=1&gtm=457e39r0&jsscut=1&z=1789921313

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:828::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

de3246094525b21a870fc7d2a67490d0132535c6fa5993755c549f1a9d1bd8af

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://help.lucid.co/
accept-language: en-GB,en;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.132 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
date: Tue, 03 Oct 2023 08:30:16 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://help.lucid.co
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 2
expires: Fri, 01 Jan 1990 00:00:00 GMT

POST
H2 200 collect Show response
stats.g.doubleclick.net/j/ 7 B
350 B 114ms
38ms XHR
text/plain 2a00:1450:400c:c0c::9a
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://stats.g.doubleclick.net/j/collect?t=dc&aip=1&_r=3&v=1&_v=j101&tid=UA-5909456-4&cid=441022093.1696321816&jid=1693621822&gjid=684115313&_gid=2056938488.1696321816&_u=YCDACUAABAAAACAAI~&z=500933028

Requested by

Host: www.google-analytics.com
URL: https://www.google-analytics.com/analytics.js

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:400c:c0c::9a Brussels, Belgium, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

3c25b077a6d92cd9d3576660b68c4c0bd135b78b3cd3b66491ff2c7aa0eeaad3

Security Headers

Name	Value
Strict-Transport-Security	max-age=10886400; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

Referer: https://help.lucid.co/
accept-language: en-GB,en;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.132 Safari/537.36
Content-Type: text/plain

Response headers

pragma: no-cache
strict-transport-security: max-age=10886400; includeSubDomains; preload
date: Tue, 03 Oct 2023 08:30:16 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
content-type: text/plain
access-control-allow-origin: https://help.lucid.co
cache-control: no-cache, no-store, must-revalidate
access-control-allow-credentials: true
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 7
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.com/ads/ 42 B
408 B 156ms
58ms Image
image/gif 2a00:1450:4001:811::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j101&tid=UA-5909456-4&cid=441022093.1696321816&jid=1693621822&_u=YCDACUAABAAAACAAI~&z=1168884449

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:811::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: en-GB,en;q=0.9
Referer: https://help.lucid.co/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.132 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 03 Oct 2023 08:30:16 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ga-audiences
www.google.co.uk/ads/ 42 B
408 B 159ms
59ms Image
image/gif 2a00:1450:4001:809::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.co.uk/ads/ga-audiences?t=sr&aip=1&_r=4&slf_rd=1&v=1&_v=j101&tid=UA-5909456-4&cid=441022093.1696321816&jid=1693621822&_u=YCDACUAABAAAACAAI~&z=1168884449

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:809::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

accept-language: en-GB,en;q=0.9
Referer: https://help.lucid.co/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/117.0.5938.132 Safari/537.36

Response headers

pragma: no-cache
date: Tue, 03 Oct 2023 08:30:16 GMT
x-content-type-options: nosniff
server: cafe
content-type: image/gif
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
cache-control: no-cache, no-store, must-revalidate
cross-origin-resource-policy: cross-origin
timing-allow-origin: *
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

Verdicts & Comments Add Verdict or Comment

508 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

12 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.lucidco.zendesk.com/	1969-12-31 23:59:59	Name: __cfruid Value: 7134a5cbd9bc0ea0256694b2dc8772f7a988e202-1696321813
help.lucid.co/	1969-12-31 23:59:59	Name: _help_center_session Value: U2RhOGlPYlFMcU93Y3V6L04xUVplNnBqWWVoN0p0TCtrM0ExUjRvY3J0WEZXZGUwWDR5VDNnNC9IZG1wUDdhdXlmdUJCNitrYXczWnd1WVZmeHVGc09EQ3ZSMUtFc2pqb1JieE5iRjMzQ09Hc2V3WU43WFczRUxmR2UzK3YxVmNpbFZtRlcxMDMzNGozSGxiWXZlZ0tSendiVFNCaDN3eVcxOFBWT2dxNy9BWTNGYjBtclVVeUpRR3BIRG5hK0NlS2IwS25HaG1hSUR2eWllTmJ6aUVkdz09LS12ZVNSeitsc0doSlBaY01BM2IzMm13PT0%3D--8f61d8077dd2af099bc4fd46e73a7fa9e108940c
.help.lucid.co/	1969-12-31 23:59:59	Name: __cfruid Value: 8e8b4111da8a9839de476b3afa40206385f6c035-1696321815
.lucidchart.zendesk.com/	1969-12-31 23:59:59	Name: __cfruid Value: 8e8b4111da8a9839de476b3afa40206385f6c035-1696321815
.lucid.co/	1969-12-31 23:59:59	Name: lt-anonymous-id Value: "0.c62229e918af4a8c5a4"
.lucid.co/	1969-12-31 23:59:59	Name: lt-session-data Value: %7B%22id%22%3A%220.2ccad5d218af4a8c5a4%22%2C%22lastUpdatedDate%22%3A%222023-10-03T08%3A30%3A15.972Z%22%7D
.lucid.co/	1969-12-31 23:59:59	Name: lt-pageview-id Value: "0.a419c4aa18af4a8c5a7"
.help.lucid.co/	1970-01-20 23:57:37	Name: cf_clearance Value: NHjswHAgl4f8v0fXwKjiHZKUlUs6b6enbKgNqXGCXuI-1696321816-0-1-6f40f7b0.69cdda67.3841a850-0.2.1696321816
.lucid.co/	1970-01-21 00:48:01	Name: _ga_K7EKD3YEHS Value: GS1.1.1696321816.1.0.1696321816.0.0.0
.lucid.co/	1970-01-21 00:48:01	Name: _ga Value: GA1.2.441022093.1696321816
.lucid.co/	1970-01-20 15:13:28	Name: _gid Value: GA1.2.2056938488.1696321816
.lucid.co/	1970-01-20 15:12:01	Name: _gat_gtag_UA_5909456_4 Value: 1

2 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
deprecation	warning	URL: https://theme.zdassets.com/theme_assets/201415/4a61092bc7457ed143ed508e8e9ccc049c61b519.js Message: Listener added for a synchronous 'DOMNodeInserted' DOM Mutation Event. This event type is deprecated (https://w3c.github.io/uievents/#legacy-event-types) and work is underway to remove it from this browser. Usage of this event listener will cause performance issues today, and represents a risk of future incompatibility. Consider using MutationObserver instead.
deprecation	warning	URL: https://theme.zdassets.com/theme_assets/201415/4a61092bc7457ed143ed508e8e9ccc049c61b519.js Message: Listener added for a synchronous 'DOMNodeInserted' DOM Mutation Event. This event type is deprecated (https://w3c.github.io/uievents/#legacy-event-types) and work is underway to remove it from this browser. Usage of this event listener will cause performance issues today, and represents a risk of future incompatibility. Consider using MutationObserver instead.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000;
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.lucid.app
cdn-cashy-static-assets.lucidchart.com
cmp.osano.com
d2slcw3kip6qmk.cloudfront.net
d5x2n72glkaxl.cloudfront.net
help.lucid.co
lucidchart.zendesk.com
lucidco.zendesk.com
p20.zdassets.com
polyfill.io
region1.google-analytics.com
sg.app.lucidchart.com
static.zdassets.com
stats.g.doubleclick.net
theme.zdassets.com
www.google-analytics.com
www.google.co.uk
www.google.com
www.googletagmanager.com
104.16.53.111
104.18.70.113
18.66.97.37
2001:4860:4802:32::36
2600:9000:2127:fa00:3:b7e:8940:93a1
2600:9000:223c:e400:1a:343:5300:93a1
2a00:1450:4001:809::2003
2a00:1450:4001:811::2004
2a00:1450:4001:812::2008
2a00:1450:4001:828::200e
2a00:1450:400c:c0c::9a
2a02:26f0:480:d::210:f162
2a04:4e42:c00::282
44.214.214.58
54.156.16.32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help.lucid.co Open in urlscan Pro 104.16.53.111 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

42 Requests

93 %HTTPS

67 %IPv6

13 Domains

19 Subdomains

15 IPs

4 Countries

1054 kBTransfer

2744 kBSize

12 Cookies

30 Outgoing links

Page URL History

Redirected requests

42 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 2 data transactions

Request headers

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Redirect headers

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help.lucid.co Open in urlscan Pro
104.16.53.111 Public Scan

Screenshot
Live screenshot

Full Image

42
Requests

93 %
HTTPS

67 %
IPv6

13
Domains

19
Subdomains

15
IPs

4
Countries

1054 kB
Transfer

2744 kB
Size

12
Cookies

42 HTTP transactions
2 data transactions