helpx.adobe.com
Open in
urlscan Pro
23.63.230.68
Public Scan
Submitted URL: https://t-info.mail.adobe.com/r/?id=hcc4922d6,fc06b280,bf1287e0
Effective URL: https://helpx.adobe.com/au/support.html
Submission: On October 28 via api from CA — Scanned from CA
Effective URL: https://helpx.adobe.com/au/support.html
Submission: On October 28 via api from CA — Scanned from CA
Form analysis 1 forms found in the DOM
GET https://helpx.adobe.com/au/globalsearch.html
<form action="https://helpx.adobe.com/au/globalsearch.html" method="GET" class="feds-searchForm">
<input type="text" name="q" placeholder="Search" aria-label="Search" class="feds-searchInput" autocomplete="off" aria-autocomplete="list" aria-controls="feds-searchResults" daa-ll="search-results:standard search">
<div class="feds-searchIcons">
<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" focusable="false">
<path d="M14 2A8 8 0 0 0 7.4 14.5L2.4 19.4a1.5 1.5 0 0 0 2.1 2.1L9.5 16.6A8 8 0 1 0 14 2Zm0 14.1A6.1 6.1 0 1 1 20.1 10 6.1 6.1 0 0 1 14 16.1Z"></path>
</svg>
<a href="#" tabindex="-1" class="feds-searchClose" role="button" aria-label="Clear results"></a>
</div>
</form>Text Content
* * * * Adobe
* * Try our advanced search
* Creativity & Design Creativity Creativity & Design
* * * * What is Creative Cloud? Creative apps and services
for everyone
* * Photographers Lightroom, Photoshop and more
* Students and teachers Save over 70% on Creative
Cloud
* Individuals Personal plan with over 20 apps
including Acrobat
* Business Solutions for teams and enterprises
* Schools and universities Simple administration and
licensing
* View plans and pricing Simple administration and
licesing
* Featured products
* Photoshop Image editing and design
* Adobe Express All-in-one design, video, photo and PDF
app
* Lightroom Photo editing and organisation
* Illustrator Vector graphics and illustration
* Premiere Pro Video editing and production
* Adobe Stock High-quality licensable assets
* View all products
* * Explore
* Photo
* Graphic design
* Video
* Illustration
* Social media
* 3D & AR
* PDF
* New releases
* Adobe Firefly AI-powered content creation
* * *
* * Find the perfect app in about 60 seconds.
* Get started
* PDF & E-signatures
* * * Products
* Adobe Acrobat The complete PDF solution
* Acrobat plans and pricing
* Adobe Acrobat Sign The complete e-signature
solution
* E-signature plans and pricing
* Acrobat Reader View, scan, and annotate PDFs
* View all products
* * Shop for
* Business
* Students & Teachers
* Home & Personal
* * Online Tools
* PDF to Word
* Compress PDF
* Merge PDF
* Word to PDF
* View all tools
* Business Resources
* Developer resources
* E-signature tutorials
* Events & Webinars
* Articles & reports
* * *
* * Acrobat Pro
* Create, edit and sign documents with our
all-in-one PDF and e-signature solution.
Start free trial
* Marketing & Commerce
* * * * Adobe Experience Cloud
* Solutions
* Data insights and audiences
* Personalised insights & engagement
* Content management
* Content supply chain
* Commerce
* Customer journeys
* B2B marketing
* Request a demo
* * Products
* Analytics
* Real-Time CDP
* Marketo Engage
* Commerce (Magento)
* Workfront
* Customer Journey Analytics
* Product Analytics
* Journey Optimizer
* Experience Manager Sites (CMS)
* Experience Manager Assets (DAM)
* View all products
* * Artificial Intelligence
* Sensei
* Sensei GenAI
* Resources
* Resource centre
* Customer success stories
* * Support
* Services and support
* Training
* Help documentation
* Partners
* Events
* Adobe Summit
* Help & Support
* * Help and support
* Help Centre Troubleshooting and how-tos
* Enterprise Support Dedicated help for large
organisations
* Adobe Support Community
* Download and install
* Contact us
* Common tasks
* Manage my account
* Manage my plan
* Learning resources
* Creative Cloud tutorials Learn with tutorials
designed to inspire
* Adobe Express Quick videos to start a project
* Acrobat tutorials Learn the basics or refine your
skills
* Adobe Experience League Personalised learning to
develop your skills
* * *
* * Make social content and more with Adobe Express
video tutorials.
* Get started
* Adobe
* *
* Sign in
*
*
Adobe Help Center
Hi, what can we help you with?
ACCOUNT & BILLING ISSUES
Resolve account & billing issues
APP ISSUES
Resolve app issues
DOWNLOAD & INSTALLATION ISSUES
Resolve download & installation issues
LEARN HOW TO USE YOUR APPS
Learn how to use your apps
FIND MORE HELP
Enterprise admin support
Teams admin support
@AdobeCare on Twitter
LEARN & SUPPORT BY APP
Popular Apps
Adobe Express
Adobe Firefly
Adobe Photoshop
Adobe Premiere Pro
Adobe Photoshop Lightroom
Adobe Illustrator
Acrobat
Acrobat Reader
Creativity and Design
Adobe Aero
Adobe After Effects
Adobe Animate
Adobe Audition
Adobe Bridge
Adobe Character Animator
Adobe Dimension
Adobe Dreamweaver
Adobe Express
Adobe Firefly
Adobe Fonts
Adobe Fresco
Adobe Illustrator
Adobe InCopy
Adobe InDesign
Adobe Media Encoder
Adobe Photoshop
Adobe Photoshop Elements
Adobe Photoshop Lightroom
Adobe Photoshop Lightroom Classic
Adobe Photoshop Express
Adobe Portfolio
Adobe Prelude
Adobe Premiere Elements
Adobe Premiere Pro
Adobe Premiere Rush
Adobe Stock
Adobe XD
Creative Cloud
Creative Cloud for iOS & Android
Creative Cloud Market
Medium
Substance 3D Designer
Substance 3D Modeler
Substance 3D Painter
Substance 3D Sampler
Substance 3D Stager
PDF & e-signatures
Acrobat
Acrobat Reader
Document Cloud
Adobe Export PDF
Send & Track
Adobe Sign
eLearning
Adobe Captivate
Adobe Learning Manager
Adobe Connect
Technical Communication
Adobe FrameMaker
Adobe RoboHelp
Sign in to your account
Sign in
Manage account
Quick links
View all your plans Manage your plans
Share this page
*
*
*
* Link copied
Was this page helpful?
Yes, thanks
Not really
ASK THE COMMUNITY
Post questions and get answers from experts.
Ask now
CONTACT US
Real help from real people.
Start now
^ Back to top
* * * Shop for
* Creative Cloud
* Photoshop
* Adobe Express
* Photography
* Premiere Pro
* Adobe Stock
* Elements Family
* Document Cloud
* Acrobat
* Acrobat Sign
* Special offers
* View plans and pricing
* View all products
* * * For business
* Creative Cloud for business
* Creative Cloud for enterprise
* Acrobat for business
* * For education
* Discounts for students and teachers
* Schools and universities
* Digital Learning Solutions
* * For mobile
* Apps for iOS
* Apps for Android
* * Experience Cloud
* What is Experience Cloud?
* Analytics
* Experience Manager
* Commerce
* Marketo Engage
* Workfront
* Terms of Use
* * * Support
* Download and install
* Help Centre
* Adobe Support Community
* Enterprise Support
* Genuine software
* * Resources
* Adobe Blog
* Adobe Developer
* * Adobe Account
* Log in to your account
* * Adobe
* About
* Careers
* Newsroom
* Corporate responsibility
* Investor Relations
* Supply chain
* Trust Centre
* Events
* Diversity and inclusion
* Integrity
* * Featured products
* Adobe Acrobat Reader
* Adobe Express
* Photoshop
* Illustrator
* * * Change region
* *
*
*
*
* Copyright © 2023 Adobe. All rights reserved.
* Privacy
* Terms of Use
* Cookie preferences
* Do not sell or share my personal information
* AdChoices
Language Navigation
Language Navigation
Choose your region
Selecting a region changes the language and/or content on Adobe.com.
* Americas
* Brasil
* Canada - English
* Canada - Français
* Latinoamérica
* México
* Argentina
* Colombia
* Perú
* Chile
* United States
* Asia Pacific
* Australia
* Hong Kong S.A.R. of China
* India - English
* Indonesia - English
* Malaysia - English
* New Zealand
* Philippines - English
* Vietnam - English
* 中国
* 中國香港特別行政區
* 台灣地區
* 日本
* Indonesia
* Malaysia
* Pilipinas
* Việt Nam
* भारत
* 한국
* Singapore
* Thailand - English
* ประเทศไทย
* Europe, Middle East and Africa
* Africa - English
* België - Nederlands
* Belgique - Français
* Belgium - English
* Česká republika
* Cyprus - English
* Danmark
* Deutschland
* Eesti
* España
* France
* Greece - English
* Ireland
* Israel - English
* Italia
* Latvija
* Lietuva
* Luxembourg - Deutsch
* Luxembourg - English
* Luxembourg - Français
* Magyarország
* Malta - English
* Middle East and North Africa - English
* Nederland
* Norge
* Österreich
* Polska
* Portugal
* România
* Schweiz
* Slovenija
* Slovensko
* Suisse
* Suomi
* Svizzera
* Türkiye
* United Kingdom
* България
* Россия
* Україна
* الشرق الأوسط وشمال أفريقيا - اللغة العربية
* ישראל - עברית
* Sverige
* Saudi Arabia - English
* United Arab Emirates - English
* الإمارات العربية المتحدة
* المملكة العربية السعودية
Locale Modalv2
We have detected you are visiting a different region on adobe.com
Français
English
THIS ADOBE SITE DOESN'T MATCH YOUR LOCATION
Based on your location, we think you may prefer the Canada website, where you'll
get regional content, offerings, and pricing.
Canada
* Canada - Français
* Canada - English
Australia
MAKE IT YOUR OWN
Adobe and its vendors use cookies and similar technologies to improve your
experience and measure your interactions with our websites, products, and
services. We also use them to provide you more relevant information in searches,
and in ads on this and other sites. If that’s okay, click “Enable all.” To limit
sharing and view our vendors, click “Customize.” You can change your options at
any time.
Customize Enable all
COOKIE SETTINGS
Don’t enable Enable all Confirm my choices
GENERAL INFORMATION
* You are in control of your data.
You can control how Adobe websites use cookies and similar technologies by
making choices below. But note that if you disable cookies and similar
technologies entirely, Adobe websites may not function properly.
* What are cookies and why does Adobe use them?
Cookies are small text files stored by your web browser when you use
websites. There are also other technologies that can be used for similar
purposes like HTML5 Local Storage and local shared objects, web beacons, and
embedded scripts. These technologies help us do things like remembering you
and your preferences when you return to our sites, measure how you use the
website, conduct market research, and gather information about the ads you
see and interact with.
* How do I make choices?
You can make choices in the menu below about what cookies and other
technologies you want us to use on Adobe sites when you visit them from this
browser. You can always change those choices later by clicking on the Cookie
Preferences link at the bottom of the page.
IF ENABLED:
* We can improve your experience by tailoring the site and the content to
things we think might be of interest
* We can better keep track of your preferences — like what language you prefer
to use
* We will better understand your likely interests so we can provide you more
relevant Adobe ads and content on non-Adobe websites and in non-Adobe apps
* It will help us improve the performance of our website and those of our
partners who use the Adobe Experience Cloud
IF DISABLED:
* We won’t be able to remember you from session to session so the experience
may not be tailored to your interests
* You’ll still have access to the content of the site but certain features that
depend on cookies may not function
* You’ll still see ads, they just may not be as relevant to you
Enable all
OPERATE THE SITE AND CORE SERVICES
Always active
Operate the site and core services
These cookies are required, and they are used to enable the site and related
services core functionality. Without them the site could not operate, so they
cannot be disabled.
Cookie details
MEASURE PERFORMANCE
Measure performance
These cookies are used to analyze site usage to measure and improve performance.
Without them Adobe cannot know what content is most valued and how often unique
visitors return to the site, making it hard to improve information we offer to
you.
Cookie details
EXTEND FUNCTIONALITY
Extend functionality
These cookies are used to enhance the functionality of Adobe sites such as
remembering your settings and preferences to deliver a personalized experience;
for example, your username, your repeated visits, preferred language, your
country, or any other saved preference.
Cookie details
PERSONALIZE ADVERTISING
Personalize advertising
These cookies are used to enable Adobe and our partners to serve ads more
relevant to your interests. Without them you will still see ads, but they might
not be as relevant to you.
Cookie details
Confirm my choices
Back Button
Back
PERFORMANCE COOKIES
Vendor Search Search Icon Filter Icon
Clear Filters
Information storage and access
Apply
Consent Leg.Interest
All Consent Allowed
Select All Vendors
Select All Vendors
All Consent Allowed
* HOST DESCRIPTION
View Cookies
REPLACE-WITH-DYANMIC-HOST-ID
* Name
cookie name
Confirm my choices
Chat with us