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Text Content

HELP CENTRE

Welcome
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Home Solutions


HOW CAN WE HELP YOU TODAY?

Enter your search term here...
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New support ticket
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KNOWLEDGE BASE


GETTING STARTED!

Account & Registration 8
 * Do I need an account to use the Groov app?
 * How do I create a Groov account?
 * Can I reset my Groov account?
 * Can I share my Groov account with others, such as family members?
 * Can multiple Groov accounts be used on the same device?

View all 8
Features & Tools 1
 * Where can I see my progress in Groov? What’s in the dashboard?

General 11
 * Is the Groov app free?
 * What devices does Groov support?
 * Can I use the Groov app on a tablet?
 * How to download and install the Groov app
 * I can’t find Groov in the App Store

View all 11
Privacy and Security 2
 * Is the information I provide secure? Who can see my data?
 * Can my employer see my data?


TROUBLESHOOTING

Common Queries 2
 * Where are my daily notifications?
 * How do I change my intent?

Customer Support 1
 * Groov Support


GROOV PARTNERSHIP PROGRAMS

AIA Vitality Program 2
 * AIA Vitality - How do I collect points using the Groov app?
 * AIA - How to link your AIA Vitality and Groov accounts


GROOV @WORK

Groov @work - General 6
 * What is Groov @work?
 * My workplace doesn’t have Groov @work yet?
 * Can I use my personal email address for my Groov @work account?
 * What happens to my Groov account if I leave my current workplace?
 * I think I’m already linked up to our workplace Groov subscription - how can I
   check?

View all 6
Groov @Work - Admin Portal 5
 * The Groov Admin Portal
 * The Groov Admin Portal - How to gain access
 * The Groov Admin Portal - Insights
 * The Groov Admin Portal - How to add and remove individuals
 * The Groov Admin Portal - Enabling domains

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