Submitted URL: https://support.groovnow.com/
Effective URL: https://support.groovnow.com/support/home
Submission: On July 15 via automatic, source certstream-suspicious — Scanned from AU

Summary

This website contacted 5 IPs in 2 countries across 5 domains to perform 18 HTTP transactions. The main IP is 54.253.153.162, located in Sydney, Australia and belongs to AMAZON-02, US. The main domain is support.groovnow.com.
TLS certificate: Issued by R10 on July 15th 2024. Valid for: 3 months.
This is the only time support.groovnow.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 3 54.253.153.162 16509 (AMAZON-02)
9 18.67.93.115 16509 (AMAZON-02)
1 172.217.167.106 15169 (GOOGLE)
2 52.95.134.4 16509 (AMAZON-02)
4 142.250.71.67 15169 (GOOGLE)
18 5
Domain Requested by
4 fonts.gstatic.com fonts.googleapis.com
4 aus-assets7.freshdesk.com support.groovnow.com
aus-assets7.freshdesk.com
3 support.groovnow.com 1 redirects support.groovnow.com
2 s3.ap-southeast-2.amazonaws.com support.groovnow.com
2 aus-assets9.freshdesk.com support.groovnow.com
1 aus-assets5.freshdesk.com support.groovnow.com
1 aus-assets2.freshdesk.com support.groovnow.com
1 aus-assets10.freshdesk.com support.groovnow.com
1 fonts.googleapis.com support.groovnow.com
18 9

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
Subject Issuer Validity Valid
support.groovnow.com
R10
2024-07-15 -
2024-10-13
3 months crt.sh
*.freshdesk.com
Amazon RSA 2048 M02
2024-05-17 -
2025-06-15
a year crt.sh
upload.video.google.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
*.s3-ap-southeast-2.amazonaws.com
Amazon RSA 2048 M01
2024-05-10 -
2025-05-01
a year crt.sh
*.gstatic.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh

This page contains 1 frames:

Primary Page: https://support.groovnow.com/support/home
Frame ID: 1BE139ACE9A511AC3AB0D909B40025DF
Requests: 18 HTTP requests in this frame

Screenshot

Page Title

Support : Help Centre

Page URL History Show full URLs

  1. https://support.groovnow.com/ HTTP 302
    https://support.groovnow.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

18
Requests

100 %
HTTPS

0 %
IPv6

5
Domains

9
Subdomains

5
IPs

2
Countries

508 kB
Transfer

1510 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.groovnow.com/ HTTP 302
    https://support.groovnow.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

18 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
support.groovnow.com/support/
Redirect Chain
  • https://support.groovnow.com/
  • https://support.groovnow.com/support/home
27 KB
9 KB
Document
General
Full URL
https://support.groovnow.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.253.153.162 Sydney, Australia, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-253-153-162.ap-southeast-2.compute.amazonaws.com
Software
fwe /
Resource Hash
2ca740cf5a10d566d6bc2998e9c19dbbbae59fe189d8a1a489a6c96342a65df8
Security Headers
Name Value
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X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Mon, 15 Jul 2024 16:58:18 GMT
etag
W/"b2ca69df4437d477799e66bb2da30dea"
nel
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report-to
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server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
48
x-fw-ratelimiting-managed
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x-request-id
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x-trace-id
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x-xss-protection
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Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
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expires
Fri, 01 Jan 1990 00:00:00 GMT
location
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nel
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pragma
no-cache
report-to
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server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
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x-frame-options
SAMEORIGIN
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262 KB
83 KB
Stylesheet
General
Full URL
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Requested by
Host: support.groovnow.com
URL: https://support.groovnow.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.67.93.115 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Request headers

Referer
https://support.groovnow.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
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content-encoding
gzip
via
1.1 909f00169c0be43b0eae99ab8e7a6126.cloudfront.net (CloudFront)
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x-amz-cf-pop
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age
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x-amz-server-side-encryption
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x-cache
Hit from cloudfront
content-length
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last-modified
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server
AmazonS3
etag
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content-type
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cache-control
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accept-ranges
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x-amz-cf-id
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expires
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theme.css
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77 KB
22 KB
Stylesheet
General
Full URL
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Requested by
Host: support.groovnow.com
URL: https://support.groovnow.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.253.153.162 Sydney, Australia, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-54-253-153-162.ap-southeast-2.compute.amazonaws.com
Software
fwe /
Resource Hash
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Security Headers
Name Value
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Request headers

Referer
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User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
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Response headers

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content-encoding
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Request headers

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Response headers

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x-content-type-options
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Request headers

Referer
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
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content-security-policy-report-only
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server
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Request headers

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User-Agent
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Response headers

date
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x-amz-version-id
null
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server
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Request headers

Referer
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User-Agent
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Response headers

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Request headers

Referer
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User-Agent
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Response headers

date
Fri, 12 Jul 2024 15:58:56 GMT
x-content-type-options
nosniff
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Software
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Request headers

Referer
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User-Agent
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Response headers

Date
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x-amz-version-id
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Last-Modified
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Verdicts & Comments Add Verdict or Comment

90 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery18305986422449221087 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha

1 Cookies

Domain/Path Name / Value
support.groovnow.com/ Name: _x_w
Value: 1

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

aus-assets10.freshdesk.com
aus-assets2.freshdesk.com
aus-assets5.freshdesk.com
aus-assets7.freshdesk.com
aus-assets9.freshdesk.com
fonts.googleapis.com
fonts.gstatic.com
s3.ap-southeast-2.amazonaws.com
support.groovnow.com
142.250.71.67
172.217.167.106
18.67.93.115
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