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Sensitive business addresses among 500,000 published in COVID data breach


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This was published 9 months ago


SENSITIVE BUSINESS ADDRESSES AMONG 500,000 PUBLISHED IN COVID DATA BREACH

BY JONATHAN KEARSLEY AND CLAIR WEAVER

February 14, 2022 — 7.00pm
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The addresses of more than 500,000 organisations including defence sites, a
missile maintenance unit and domestic violence shelters were inadvertently made
public in the first major breach of the NSW government’s massive trove of QR
code data.

Premier Dominic Perrottet said the information was uploaded in error and the
bungle, which has alarmed privacy advocates and women’s safety advocates,
“shouldn’t have happened”.



NSW Premier Dominic Perrottet says he was advised of “an issue” on Monday
morning.Credit:James Alcock

Cybersecurity experts have long warned the huge amount of data being collected
by governments through QR code systems was vulnerable to security breaches, data
fraud and hacking.

The locations, collected by the NSW Department of Customer Service when
businesses and organisations registered as COVID-safe to access a QR code for
staff and customers to check in, were discovered on a NSW data website in
September by technology specialist Skeeve Stevens.



He alerted cyber experts who raised the alarm with the NSW government. It
referred the matter to the privacy commissioner the following month and a
spokesman said it was told it “did not constitute a privacy breach”.


RELATED ARTICLE

CORONAVIRUS PANDEMIC


‘THIS MUST NOT BE PERMANENT’: PRIVACY EXPERTS SOUND ALARM OVER QR CODES

Mr Perrottet said he was advised of “an issue” on Monday morning.

“That was worked through [by the] privacy commissioner. My understanding is they
were satisfied that the matter was resolved and that information was taken down.
It shouldn’t have happened,” Mr Perrottet said.

The list of addresses included correctional facilities, critical infrastructure
networks including power stations and tunnel entry sites as well as dozens of
shelters and crisis accommodation centres for women across the state.

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The NSW Department of Customer Service said it classed fewer than 1 per cent of
the 566,318 locations as sensitive.

COVID-safe registration was open to all businesses, including those in other
states and territories that had interests in NSW. Locations in Western
Australia, Queensland, Victoria, South Australia and the ACT were also in the
dataset seen by this masthead.

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AUDIT REVEALS QR CODE DATA KEPT LONGER THAN STATED BY GOVERNMENT

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AUDIT REVEALS QR CODE DATA KEPT LONGER THAN STATED BY GOVERNMENT

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1:42


AUDIT REVEALS QR CODE DATA KEPT LONGER THAN STATED BY GOVERNMENT

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The Auditor General's office in Adelaide has revealed QR code data has been
stored longer than the six-month period advised by the state government.

“These businesses were all contacted by telephone and letter. No issues of
concern were raised by any recipients,” a department spokesperson said.

A domestic violence victims’ support advocate said the leak “could be a matter
of life and death”.



“If the government is really sharing information like this it can have serious
consequences,” Full Stop Australia chief executive Hayley Foster said.


RELATED ARTICLE

EXCLUSIVE

CORONAVIRUS PANDEMIC


‘BREACH OF TRUST’: POLICE USING QR CHECK-IN DATA TO SOLVE CRIMES

A notice on the NSW data website dated October 12, 2021, says: “The COVID Safe
Businesses and Organisations dataset has been discontinued. We have identified
issues with integrity of the data.”

Neither the department nor the government have explained what the “integrity”
issue was.

A department spokesperson said it considered the security and privacy of
customer information its highest priority.



“The list of COVID Safe businesses was publicly available online to ensure
customers could plan activities while remaining COVID Safe,” it said. “Those
registering were advised the Department of Customer Service may share
de-identified information for research and statistical purposes.”

But Mr Stevens, who works in the security and intelligence space, said the
database could have been used for “bad things” if the wrong people had got hold
of it.


EDITOR'S PICK

EXPLAINER

CYBERSECURITY


HACKERS CAN STOP THE TRAINS AND THE LIGHTS. BUT COULD THEY START A WAR?

“Some of the scary things we were searching [was] firearms, armoury, federal
police and where storage locations were ... perhaps someone should’ve thought
about what should and shouldn’t have been disclosed,” he said.

Civil libertarian Terry O’Gorman questioned why the information was made
available in the first place and said if there had been a significant breach,
the relevant state government department should be prosecuted.



“It just boggles the mind as to why there’s even a necessity to publish this
sort of information,” he said.

Fascinating answers to perplexing questions delivered to your inbox every week.
Sign up to get our new Explainer newsletter here.

CLARIFICATION

An earlier version of this article referred to Hayley Foster as chief executive
of Women’s Safety NSW. Her title is in fact CEO of Full Stop Australia. 


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 * Information security
 * Privacy
 * Dominic Perrottet
 * Coronavirus pandemic

Jonathan Kearsley is a political reporter for Nine News in Canberra.Connect via
Twitter or email.
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