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Legal Information



PRIVACY CENTER


PRIVACY AT PROGRESS

Progress Software Corporation, together with all of its subsidiaries and
affiliates, (“Progress Software”, “we”, “us”, “our” or the “Company”) is
committed to protecting the privacy of individuals who visit the Company’s web
sites, individuals who register to use our services, and individuals who
register to attend the Company’s corporate events.

You can learn more about Progress’ commitment to privacy and data security by
reading the following:

 * Privacy Policy
 * Cookie Policy
 * Supplemental Privacy Notice for Residents of California and other US states
 * HIPAA FAQs


PRIVACY HIGHLIGHTS

Important information

 * Progress’ full Privacy Policy contains more information about the Company’s
   privacy practices.
 * Progress implemented technical and organizational measures to ensure HIPAA
   compliance and operates in secure computing environments in its corporate
   offices, development environments, and production cloud products. Progress
   audits its security solutions and processes annually to maintain SOC2 and
   HIPAA validation. For more information about Progress’ HIPAA practices, click
   here.
 * Progress Software implemented measures to address the requirements of the
   California Consumer Privacy Act (CCPA) as amended by the California Privacy
   Rights act and its regulations.
 * Progress Software makes available to the customers who determine that under
   the applicable End User License Agreement (EULA) or Terms of Service will
   supply us with personal data to be processed on their behalf and/or as a
   service provider, a pre-signed Data Processing Addendum (DPA) for mutual
   execution. The DPA addresses the requirements of Art. 28 of General Data
   Protection Regulation (GDPR), UK GDPR, Brazilian Federal Law 13,709 ("LGPD"),
   CCPA, Swiss Data Protection Law and incorporates the new set of Standard
   Contractual Clauses adopted by the European Commission for international data
   transfers as well as the UK Data Transfer Addendum (“UK DTA”) issued by the
   Commissioner under S119A(1) Data Protection Act 2018., in each case as may be
   amended, superseded or replaced from time to time.
 * For ShareFile Customers, Progress Software incorporates by reference a
   dedicated Data Processing Addendum, including Standard Contractual Clauses
   adopted by the European Commission for international data transfers as well
   as the UK Data Transfer Addendum (“UK DTA”) issued by the Commissioner under
   S119A(1) Data Protection Act 2018, which is located on
   https://trust.sharefile.com/

Progress is Committed to Protecting Your Personal Information

Personal Information Collection

 * Progress may collect, process, and retain information about you when you
   visit our websites or use our products or services.
 * If you choose to participate in the Progress Community, you may choose to
   provide us with additional information such as a photo, social media
   profiles, areas of expertise, and other information. We may combine other
   publicly available information related to the organization from which you
   work for with the information that you provide to us.
 * Progress and our service providers may observe your activities, interactions,
   preferences, transactional information, and other computer and connection
   information (such as IP address) relating to your use of our websites and our
   products or services. This may be on a personal (with your consent) or
   non-personal basis.
 * We may also use log files, cookies and similar technologies to collect
   information about the pages you view, links you click on, and other actions
   you may take when accessing our websites, products, services, or emails.

How information about you will be used

Progress Software may use the information we collect about you to:

 * Provide you with the websites and any support you may request;
 * Respond to your inquiries or fulfill your requests;
 * Diagnose website technical problems;
 * Send you information that we believe may be of interest to you, such as
   product announcements, newsletters, educational materials, and upcoming
   events;
 * Send you administrative information such as notices related to product,
   service, or policy changes;
 * Understand how our websites, products, and services are being used;
 * Personalize your experience on our websites and present products or features
   that are tailored to your interests; and
 * Prevent, detect, mitigate, and investigate fraudulent or illegal activity.

Sharing your data

 * Unless described in the full Privacy Policy, Progress does not share, sell,
   rent, or trade personal information with third parties for their promotional
   purposes.

Data Processing

 * Personal information collected by Progress may be stored and processed in the
   United States or in any other country where Progress or its affiliates,
   subsidiaries or third-party service providers maintain facilities. When you
   opt-in and provide personal information to Progress, you acknowledge the
   processing and transfer of your information within the United States and
   around the world.

Communication Preferences

 * All Marketing emails from Progress will contain a link to the Progress
   Preference Center where you can control which email communications you
   receive from us.
 * For additional information about requests to access, change or delete your
   information, please click here.

Information Retention

 * We will retain your information for as long as your account is active or as
   needed to provide you services. If you wish to cancel your account or request
   that we no longer use your information to provide you services, please refer
   to the Contact Us section below.
 * We will respond to your request within a reasonable time.
 * We may need to retain and use your information as necessary to comply with
   our legal obligations, resolve disputes, and enforce our agreements.



CONTACT US

If you have comments or questions about this Policy, you may contact us by mail
e-mail (Privacy@progress.com) or by regular mail at:

PSC Data Protection Office
15 Wayside Rd, Suite 400
Burlington, MA 01803
USA 

LEARN MORE

 * Privacy Center
 * Privacy Policy
 * US Resident Privacy Notice
 * Cookie Policy
 * Candidate Privacy Notice
 * Candidate Privacy Notice for California Residents
 * Data Subject Request
 * Progress Data Processing Agreement
 * HIPAA Compliance FAQs
 * Impressum
 * Documentation Copyright

LEARN MORE

Trademarks Use Policy


CONTACT INFORMATION

PRIVACY

Questions about Progress’ privacy practices and how we handle your personal data

privacy@progress.com

COPYRIGHTS

Use of Progress Software copyrighted materials or notice of copyright
infringement

copyrights@progress.com

TRADEMARKS

Questions about or requests to use Progress Software trademarks, logos or
branding

trademarks@progress.com

GENERAL LEGAL

legal@progress.com

GOVERNANCE

bod@progress.com

SECURITY

Questions about Security, Privacy, Compliance and Due Diligence

security@progress.com

Copyright © 2024 Progress Software Corporation and/or its subsidiaries or
affiliates.
All Rights Reserved.

Progress and certain product names used herein are trademarks or registered
trademarks of Progress Software Corporation and/or one of its subsidiaries or
affiliates in the U.S. and/or other countries. See Trademarks for appropriate
markings. Any other trademarks contained herein are the property of their
respective owners.

Terms of Use Privacy Center Trust Center Trademarks License Agreements Code of
Conduct Careers Offices
Do Not Sell or Share My Personal Information
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WE VALUE YOUR PRIVACY

Cookies help make your experience on our website better. We use cookies to
personalize content, provide features and analyze our web traffic. Some of these
cookies may record user sessions, also help improve and track our promotional
and marketing efforts. To see the full list of cookies and learn more please see
our Cookie Policy.

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