Submitted URL: https://helpdesk.twfg.com/helpdesk/tickets/1064414
Effective URL: https://helpdesk.twfg.com/support/login
Submission: On July 18 via api from US — Scanned from DE

Summary

This website contacted 6 IPs in 2 countries across 6 domains to perform 22 HTTP transactions. The main IP is 44.218.109.115, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.twfg.com.
TLS certificate: Issued by R10 on July 18th 2024. Valid for: 3 months.
This is the only time helpdesk.twfg.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
3 5 44.218.109.115 14618 (AMAZON-AES)
1 1 34.200.16.247 14618 (AMAZON-AES)
1 1 18.215.41.145 14618 (AMAZON-AES)
9 18.66.181.6 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
2 52.217.198.56 16509 (AMAZON-02)
1 3.161.78.5 16509 (AMAZON-02)
7 2a00:1450:400... 15169 (GOOGLE)
22 6
Apex Domain
Subdomains
Transfer
11 freshdesk.com
twfg-hd.freshdesk.com
assets10.freshdesk.com — Cisco Umbrella Rank: 159900
assets5.freshdesk.com — Cisco Umbrella Rank: 162240
assets6.freshdesk.com — Cisco Umbrella Rank: 157310
assets1.freshdesk.com — Cisco Umbrella Rank: 163278
assets7.freshdesk.com — Cisco Umbrella Rank: 165674
assets8.freshdesk.com — Cisco Umbrella Rank: 160127
assets9.freshdesk.com — Cisco Umbrella Rank: 161203
assets3.freshdesk.com — Cisco Umbrella Rank: 155131
412 KB
7 gstatic.com
fonts.gstatic.com
82 KB
5 twfg.com
helpdesk.twfg.com
41 KB
2 amazonaws.com
s3.amazonaws.com
5 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 110
1 KB
1 myfreshworks.com
twfg-team.myfreshworks.com
862 B
22 6
Domain Requested by
7 fonts.gstatic.com fonts.googleapis.com
5 helpdesk.twfg.com 3 redirects helpdesk.twfg.com
3 assets10.freshdesk.com helpdesk.twfg.com
assets10.freshdesk.com
2 s3.amazonaws.com helpdesk.twfg.com
1 assets3.freshdesk.com helpdesk.twfg.com
1 assets9.freshdesk.com helpdesk.twfg.com
1 assets8.freshdesk.com helpdesk.twfg.com
1 assets7.freshdesk.com helpdesk.twfg.com
1 assets1.freshdesk.com helpdesk.twfg.com
1 assets6.freshdesk.com helpdesk.twfg.com
1 assets5.freshdesk.com helpdesk.twfg.com
1 fonts.googleapis.com helpdesk.twfg.com
1 twfg-hd.freshdesk.com 1 redirects
1 twfg-team.myfreshworks.com 1 redirects
22 14

This site contains links to these domains. Also see Links.

Domain
twfg-team.myfreshworks.com
Subject Issuer Validity Valid
helpdesk.twfg.com
R10
2024-07-18 -
2024-10-16
3 months crt.sh
*.freshdesk.com
Amazon RSA 2048 M02
2024-05-17 -
2025-06-15
a year crt.sh
upload.video.google.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2024-05-25 -
2025-05-02
a year crt.sh
*.gstatic.com
WR2
2024-06-24 -
2024-09-16
3 months crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.twfg.com/support/login
Frame ID: 1B7EA16E3D380989F8A75033D26F34CC
Requests: 22 HTTP requests in this frame

Screenshot

Page Title

Sign into : TWFG Insurance Services

Page URL History Show full URLs

  1. https://helpdesk.twfg.com/helpdesk/tickets/1064414 HTTP 302
    https://helpdesk.twfg.com/support/login HTTP 302
    https://twfg-team.myfreshworks.com/oauth/authorize?client_id=451979510707337272&redirect_uri=https%3A%2F%2Ftwfg... HTTP 302
    https://twfg-hd.freshdesk.com/freshid/authorize_callback?hd=helpdesk.twfg.com&error=login_required&error_d... HTTP 302
    https://helpdesk.twfg.com/freshid/authorize_callback?hd=helpdesk.twfg.com&error=login_required&error_d... HTTP 302
    https://helpdesk.twfg.com/support/login Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

22
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

14
Subdomains

6
IPs

2
Countries

526 kB
Transfer

1523 kB
Size

4
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.twfg.com/helpdesk/tickets/1064414 HTTP 302
    https://helpdesk.twfg.com/support/login HTTP 302
    https://twfg-team.myfreshworks.com/oauth/authorize?client_id=451979510707337272&redirect_uri=https%3A%2F%2Ftwfg-hd.freshdesk.com%2Ffreshid%2Fauthorize_callback%3Fhd%3Dhelpdesk.twfg.com&response_type=code&hd=twfg-hd.freshdesk.com HTTP 302
    https://twfg-hd.freshdesk.com/freshid/authorize_callback?hd=helpdesk.twfg.com&error=login_required&error_description=user_login_is_required HTTP 302
    https://helpdesk.twfg.com/freshid/authorize_callback?hd=helpdesk.twfg.com&error=login_required&error_description=user_login_is_required HTTP 302
    https://helpdesk.twfg.com/support/login Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

22 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request login
helpdesk.twfg.com/support/
Redirect Chain
  • https://helpdesk.twfg.com/helpdesk/tickets/1064414
  • https://helpdesk.twfg.com/support/login
  • https://twfg-team.myfreshworks.com/oauth/authorize?client_id=451979510707337272&redirect_uri=https%3A%2F%2Ftwfg-hd.freshdesk.com%2Ffreshid%2Fauthorize_callback%3Fhd%3Dhelpdesk.twfg.com&response_typ...
  • https://twfg-hd.freshdesk.com/freshid/authorize_callback?hd=helpdesk.twfg.com&error=login_required&error_description=user_login_is_required
  • https://helpdesk.twfg.com/freshid/authorize_callback?hd=helpdesk.twfg.com&error=login_required&error_description=user_login_is_required
  • https://helpdesk.twfg.com/support/login
18 KB
8 KB
Document
General
Full URL
https://helpdesk.twfg.com/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
44.218.109.115 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-44-218-109-115.compute-1.amazonaws.com
Software
fwe /
Resource Hash
e454fbb014d823e887e55aba28e86a361542794167fe30303ad7c67b4bb020ba
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Thu, 18 Jul 2024 14:22:30 GMT
etag
W/"3d7432f48518079ffc802d8c1adf4bf5"
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
168
x-frame-options
DENY
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
298 198
x-ratelimit-reset
180724142328
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
adf5bbd4-fbd6-4e26-9a7f-24382bad66c7
x-trace-id
00-9c19c7274cafbbe6701bc39b129c66b9-ee49e283cca58983-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Thu, 18 Jul 2024 14:22:30 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://helpdesk.twfg.com/support/login
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
68
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-request-id
8a272e21-5e12-41fb-8258-740d837a6fa5
x-trace-id
00-0b119ccf645ca6a90d817083d26b8798-03a65f29c2ce1d49-00
x-xss-protection
1; mode=block
falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
assets10.freshdesk.com/assets/cdn/
262 KB
83 KB
Stylesheet
General
Full URL
https://assets10.freshdesk.com/assets/cdn/falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
Requested by
Host: helpdesk.twfg.com
URL: https://helpdesk.twfg.com/support/login
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.181.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-181-6.muc50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2c891580e930d36820b9c7a904dc7d534e695282e01ca615be037b1d9934d957

Request headers

Referer
https://helpdesk.twfg.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Wed, 27 Dec 2023 02:28:54 GMT
content-encoding
gzip
via
1.1 a4a80ac7ffee78c042728f52e3f729e0.cloudfront.net (CloudFront)
x-amz-version-id
6e2.IdrVFkqKY.DkUdKqhxtdyr8J8Pjg
x-amz-cf-pop
MUC50-P1
age
17668417
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
84894
last-modified
Tue, 10 Oct 2023 13:29:03 GMT
server
AmazonS3
etag
"e5af6a6bdc0073496c1176402fa39a05"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
hXjhYsmwg1D24zUH7nGdWkhhjNJlzWAlQpWQnOdk6MRA5rLqPw8e6w==
expires
Wed, 09 Oct 2024 19:29:02 GMT
theme.css
helpdesk.twfg.com/support/
77 KB
22 KB
Stylesheet
General
Full URL
https://helpdesk.twfg.com/support/theme.css?v=3&d=1716201242
Requested by
Host: helpdesk.twfg.com
URL: https://helpdesk.twfg.com/support/login
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
44.218.109.115 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-44-218-109-115.compute-1.amazonaws.com
Software
fwe /
Resource Hash
51ac6e4e8b40926739ab94891fd08825b72a85c2004cabbe3825b6093c545521
Security Headers
Name Value
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strict-transport-security
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User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Mon, 15 Jul 2024 16:56:10 GMT
x-content-type-options
nosniff
age
249981
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
7816
x-xss-protection
0
last-modified
Fri, 22 Mar 2024 00:00:32 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Tue, 15 Jul 2025 16:56:10 GMT
6xK1dSBYKcSV-LCoeQqfX1RYOo3qPZ7nsDI.woff2
fonts.gstatic.com/s/sourcesanspro/v22/
14 KB
14 KB
Font
General
Full URL
https://fonts.gstatic.com/s/sourcesanspro/v22/6xK1dSBYKcSV-LCoeQqfX1RYOo3qPZ7nsDI.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic|Poppins:regular,600,700
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:829::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
500f8aaf69ddcf71a16ceae58c927f03371b33665185e16df347b67f7f11bdb9
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://helpdesk.twfg.com
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 16 Jul 2024 11:59:14 GMT
x-content-type-options
nosniff
age
181397
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
14160
x-xss-protection
0
last-modified
Thu, 01 Jun 2023 22:52:57 GMT
server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Wed, 16 Jul 2025 11:59:14 GMT
6sZJ5yvG-2HX-sXBuuKrHO5mlzYNnqhSEQ.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/67002328678/fav_icon/
2 KB
2 KB
Other
General
Full URL
https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/67002328678/fav_icon/6sZJ5yvG-2HX-sXBuuKrHO5mlzYNnqhSEQ.png
Protocol
HTTP/1.1
Security
TLS 1.3, , CHACHA20_POLY1305
Server
52.217.198.56 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
7d0a720d05772ddf6dcb203fe38b2048f2e5d945745547d80927cfb2661f423a

Request headers

Referer
https://helpdesk.twfg.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date
Thu, 18 Jul 2024 14:22:32 GMT
x-amz-version-id
thmObTM6GEXR1s2aPPgM16dwGJ0jcfoU
Last-Modified
Thu, 19 Nov 2020 20:31:49 GMT
Server
AmazonS3
x-amz-request-id
DVB5P2CEJ09141AC
ETag
"9822044cf21742abd5ae2248cdbdf751"
x-amz-server-side-encryption
AES256
Content-Type
image/png
x-amz-replication-status
COMPLETED
Accept-Ranges
bytes
Content-Length
1813
x-amz-id-2
hnGLa+TRZMShCj/2LtrnloDnizrpyhl0HZi4ISCyRQDgm5hpGXG+NVSqCz/nCh+4oXPwFTsDnEs=

Verdicts & Comments Add Verdict or Comment

88 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery1830667933504445323 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-recaptcha

4 Cookies

Domain/Path Name / Value
helpdesk.twfg.com/ Name: _x_w
Value: 39_2
twfg-team.myfreshworks.com/ Name: XSRF-TOKEN
Value: 716fabbb-90fd-4598-acd8-47699afb92f7.EnKn8tQ8epbxq7GfV5otGbdKQXayiGTO9qrf9Lc9Jzw=
twfg-hd.freshdesk.com/ Name: _x_w
Value: 39_2
helpdesk.twfg.com/ Name: _helpkit_session
Value: BAh7CUkiD3Nlc3Npb25faWQGOgZFVEkiJTNhMTkwMDkxMzNiMjEwNzk1YjA1ZThmODBjOThkZGJjBjsAVEkiDnJldHVybl90bwY7AEZJIh4vaGVscGRlc2svdGlja2V0cy8xMDY0NDE0BjsARkkiCmZsYXNoBjsAVHsHSSIMZGlzY2FyZAY7AFRbAEkiDGZsYXNoZXMGOwBUewZJIgtub3RpY2UGOwBGMEkiEF9jc3JmX3Rva2VuBjsARkkiMTFXLzB2MjcvOHp6NDV6RUhMVmJJV3BZT0ZnZ0RZVk91ZnloR0dxZ3pONGc9BjsARg%3D%3D--e44a90858b3f343eea2c515b3304082bec3cb624

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options DENY
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshdesk.com
assets10.freshdesk.com
assets3.freshdesk.com
assets5.freshdesk.com
assets6.freshdesk.com
assets7.freshdesk.com
assets8.freshdesk.com
assets9.freshdesk.com
fonts.googleapis.com
fonts.gstatic.com
helpdesk.twfg.com
s3.amazonaws.com
twfg-hd.freshdesk.com
twfg-team.myfreshworks.com
18.215.41.145
18.66.181.6
2a00:1450:4001:80b::200a
2a00:1450:4001:829::2003
3.161.78.5
34.200.16.247
44.218.109.115
52.217.198.56
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0d0a6262c545e8bbc895116e5afb22579c468d7abb77e378f377d6fed57c1dce
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