raven.gg Open in urlscan Pro
217.146.83.12  Public Scan

Submitted URL: http://raven.gg/
Effective URL: https://raven.gg/
Submission: On October 27 via api from US — Scanned from GB

Form analysis 6 forms found in the DOM

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          <p>We value your privacy<br>
            <br> When purchasing through Raven.GG, we may use your data to email you marketing information or offer you product related advertisements based on your behavior on the Raven website on third party websites such as social media platforms.
            All information tailored to you will be offers and other information relating only to Raven.GG.<br>
            <br> What date is collected?<br>
            <br> Your personal data<br>
            <br> This is data that identifies you, or means that we are able to contact you and may include but not be limited to your name, address, email address &amp; location. Most of this data is only collected upon purchasing a product on the
            Raven.GG website.<br>
            <br> Non-Personal Data<br>
            <br> This is data used for statistical and analytical purposes, as well as re-targeting product related advertisements based on your behavior on the Raven website, combined with other users of the website. This kind of data allows us to
            improve our Platforms, and learn important information about how users act when they visit our Platforms. Information in this category includes but is not limited to device type, browser type, location, and other anonymous data.<br>
            <br> We will not sell your data to third-parties.
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              <span>1. INTRODUCTION Welcome to Raven.GG USA, Inc. and Raven.GG Limited’s privacy notice. Raven.GG respects your privacy and is committed to protecting your personal data. This privacy notice will inform you as to how we look after
                your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you. It applies to our customers who buy products from us. It also applies to people
                who license us their designs we apply to our products, and set up campaigns for our sale of those products (called ‘creators’ in this notice). This privacy notice is provided in a layered format so you can click through to the
                specific areas set out below. Please also use the Glossary to understand the meaning of some of the terms used in this privacy notice. 2. IMPORTANT INFORMATION AND WHO WE ARE If you are using our site from the United States of
                America, your contract is formed with Raven.GG USA, Inc., a company with a registered address of 3 Germay Dr 4, #1145, Wilmington, Delaware, 19804, USA. If you are using our site from any territory outside of the United States of
                America, your contract is formed with Raven.GG Limited, a limited company registered in England and Wales under company number 08618834, and have our registered office at 1 Church Road, Severn Beach, Bristol, England, BS35 4PW and
                main trading address at 610 Delta Office Park, Swindon, England, SN5 7XF. Our UK VAT number is GB263653591. 3. PURPOSE OF THIS PRIVACY NOTICE This privacy notice aims to give you information on how Raven.GG collects and processes your
                personal data through your use of our website, including any data you may provide through this website when you purchase a product from us or licence a design to us. This website is not intended for children and we do not knowingly
                collect data relating to children. It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal
                data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them. 4. CONTROLLER Raven.GG Limited is the controller and responsible
                for your personal data (referred to as “Raven”, “we”, “us” or “our” in this privacy notice). If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the
                details set out below. 5. CONTACT DETAILS Our full details are: Full name of legal entity: Raven.GG Limited Email address: contact@raven.gg Postal address: 610 Delta Office Park, Welton Road, Swindon, Wiltshire, England, SN5 7XF. You
                have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your
                concerns before you approach the ICO so please contact us in the first instance. 6. CHANGES TO THE PRIVACY NOTICE AND YOUR DUTY TO INFORM US OF CHANGES This version was last updated on 4th April 2023. It is important that the personal
                data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us. 7. SHARING DATA WITH THIRD PARTIES In order to make certain features, tools or services available
                to you, we may need to share your Personal Data with some of our service providers / partners. These could include IT, delivery and marketing service providers. We only allow our service providers /partners to handle your Personal
                Data when we have confirmed that they apply appropriate data protection and security controls. We also impose contractual obligations on service providers / partners relating to data protection and security, which mean they can only
                use your Personal Data to provide services to us, and for no other purposes. This website may also include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third
                parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website
                you visit. If you are a creator who has been introduced to us by one of our introduction or referral providers, we may share with the provider details of sales made in respect of campaigns involving your designs on Raven.GG. 8. THE
                DATA WE COLLECT ABOUT YOU Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We
                may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows: Identity Data includes first name, last name, and (if applicable) name of organisation. Contact Data includes
                billing address, delivery address, email address, social media usernames and telephone numbers. Financial Data includes payment card details, your bank account details (name, number and sort code), and (if you are a creator) your VAT
                Registration status / VAT number if you are VAT-registered. If you make a payment to us via PayPal, it includes your PayPal email address. Transaction Data includes details about the delivery method, payments to and from you
                (including refunds) and other details of the campaign product you buy from us (or, if you are a creator, the campaign for our sale of the the product bearing your design), and other products and services you have purchased from us
                (including prices and currency), your clothing size and colour where you have ordered a product from us, and a timestamp of your purchase. Technical Data includes internet protocol (IP) address and browser type. Profile Data includes
                your password (salted / hashed), your order history, the payout / campaign currency, and (if you are a creator) the history of payouts to you and the history of any previous campaigns. Usage Data includes information about how you use
                our website, products and services, for example the history of any emails sent to users, how you arrived at the site, and your history in relation to any password changes. Marketing and Communications Data includes your preferences in
                receiving marketing from us and our third parties and your communication preferences, for example whether you have opted-in to receiving marketing. We also collect, use and share Aggregated Data such as statistical or demographic data
                for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to
                calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as
                personal data which will be used in accordance with this privacy notice. We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex
                life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences. 9. IF YOU FAIL TO PROVIDE
                PERSONAL DATA Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter
                into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time. 10. HOW IS YOUR PERSONAL DATA
                COLLECTED? We use different methods to collect data from and about you including through: Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone,
                email or otherwise. This includes personal data you provide when you: search for or purchase a product or products through our website; subscribe to our services and / or set up a campaign through our website; create an account on our
                website or log in to your account where you already have one; upload materials, information or images to our website; participate in discussions or other social media functions on our site; request marketing to be sent to you; give us
                some feedback or report a problem with our website. Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect
                this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy for further details. Third
                parties or publicly available sources. We may receive personal data about you from various third parties as set out below: Technical Data from the following parties: (a) analytics providers such as Facebook and Twitter based outside
                the EU; (b) social media platforms such Facebook and Twitter based outside the EU. Contact, Financial and Transaction Data from providers of technical, payment and delivery services, such as Stripe and PayPal based outside the EU. If
                you are a creator, Identity and Contact Data from our referral providers who introduce you to us. 11. HOW WE USE YOUR PERSONAL DATA We will only use your personal data when the law allows us to. Most commonly, we will use your
                personal data in the following circumstances: Where we need to perform the contract we are about to enter into or have entered into with you. Where it is necessary for our legitimate interests (or those of a third party) and your
                interests and fundamental rights do not override those interests. Where we need to comply with a legal or regulatory obligation. Generally we do not rely on consent as a legal basis for processing your personal data other than in
                relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by us at contact@raven.gg. 12. PURPOSES FOR WHICH WE WILL USE YOUR
                PERSONAL DATA We have set out below in table format a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where
                appropriate. Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact at contact@raven.gg if you need details about the specific
                legal ground we are relying on to process your personal data where more than one ground has been set out in the table below. Purpose / Activity Type of data Lawful basis for processing including basis of legitimate interest To
                register you as a new customer (a) Identity (b) Contact Performance of a contract with you To process and deliver your order including: (a) Supply you with the product you have purchased from us (b) Enable you to set up a campaign (c)
                Manage payments, fees and charges (d) Collect and recover money owed to us (a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications (a) Performance of a contract with you (b) Necessary for our legitimate
                interests(to recover debts due to us) To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey (a) Identity (b) Contact
                (c) Profile (d) Marketing and Communications (a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers and
                creators use our products / services) To enable you to partake in a competition, complete a survey or take part in our referral scheme. (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (a) Performance of
                a contract with you (b) Necessary for our legitimate interests (to study how customers and creators use our products / services, to develop them and grow our business) To administer and protect our business and this website (including
                troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data) (a) Identity (b) Contact (c) Technical (a) Necessary for our legitimate interests (for running our business, provision of
                administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation To deliver relevant website content
                and advertisements to you and measure or understand the effectiveness of the advertising we serve to you (a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical Necessary for our legitimate
                interests (to study how customers and creators use our products/services, to develop them, to grow our business and to inform our marketing strategy) To use data analytics to improve our website, products/services, marketing, customer
                and creator relationships and experiences (a) Technical (b) Usage Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business
                and to inform our marketing strategy) To make suggestions and recommendations to you about goods or services that may be of interest to you (a) Identity (b) Contact (c) Technical (d) Usage (e) Profile Necessary for our legitimate
                interests (to develop our products/services and grow our business) 13. MARKETING We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising: 14. PROMOTIONAL OFFERS FROM US
                We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant
                for you (we call this marketing). You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and, in each case, you have not opted out of receiving that
                marketing. 15. THIRD PARTY MARKETING We will get your express opt-in consent before we share your personal data with any third party for marketing purposes. 16. OPTING OUT You can ask us or third parties to stop sending you marketing
                messages at any time by contacting us at contact@raven.gg. 17. COOKIES You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note
                that some parts of this website may become inaccessible or not function properly. 18. CHANGE OF PURPOSE We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use
                it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact at contact@raven.gg.
                If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. Please note that we may process your personal data without your knowledge or consent, in
                compliance with the above rules, where this is required or permitted by law. 19. DISCLOSURES OF YOUR PERSONAL DATA We may have to share your personal data with the parties set out below for the purposes set out in the table in
                paragraph 4 above. External Third Parties as set out in the Glossary. Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge
                with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice. We require all third parties to respect the security of your personal data and to treat
                it in accordance with the law. We do not allow our third party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our
                instructions. 20. INTERNATIONAL TRANSFERS Many of our external third parties are based outside the United Kingdom and European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the
                EEA. Whenever we transfer your personal data out of the United Kingdom and EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented: We will only transfer your
                personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in
                non-EU countries. Where we use certain service providers (for example PayPal), we may use specific contracts approved by the United Kingdom data protection regulator or the European Commission which give personal data the same
                protection it has in the UK and EEA. Please contact us at contact@raven.gg if you want further information on the specific mechanism used by us when transferring your personal data out of the UK and EEA. 21. DATA SECURITY We have put
                in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees,
                agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal
                with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. 22. HOW LONG WILL YOU USE MY PERSONAL DATA FOR? We will only retain your personal data for as
                long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the
                amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes
                through other means, and the applicable legal requirements. By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for seven years after they cease being customers
                for tax purposes. In some circumstances you can ask us to delete your data: see Request erasure below for further information. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you)
                for research or statistical purposes in which case we may use this information indefinitely without further notice to you. 23. YOUR LEGAL RIGHTS Under certain circumstances, you have rights under data protection laws in relation to
                your personal data, such as: Request access to your personal data. Request correction of your personal data. Request erasure of your personal data. Object to processing of your personal data. Request restriction of processing your
                personal data. Request transfer of your personal data. Right to withdraw consent. If you wish to exercise any of the rights set out above, please contact us at contact@raven.gg. 24. NO FEE USUALLY REQUIRED You will not have to pay a
                fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request
                in these circumstances. 25. WHAT WE MAY NEED FROM YOU We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights).
                This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
                26. TIME LIMIT TO RESPOND We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we
                will notify you and keep you updated. 27. LAWFUL BASIS Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service / product and the best and most secure
                experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for
                activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). Performance of Contract means processing your data where it is necessary for the
                performance of a contract to which you are a party or to take steps at your request before entering into such a contract. Comply with a legal or regulatory obligation means processing your personal data where it is necessary for
                compliance with a legal or regulatory obligation that we are subject to. 28. EXTERNAL THIRD PARTIES Service providers acting as processors based inside in the United Kingdom who provide delivery or fulfilment services. HM Revenue
                &amp; Customs, the Information Commissioner’s Office, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances. If
                you buy products from us, and consent to use sharing your data with the creator of the design on those products, we will provide your email address to the creator. 29. YOUR LEGAL RIGHTS You have the right to: 29.1 Request access to
                your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. 29.2 Request correction of the personal
                data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. 29.3 Request erasure of your personal
                data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully
                exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be
                able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. 29.4 Object to processing of your personal data where we are relying on a legitimate
                interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the
                right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and
                freedoms. 29.5 Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b)
                where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to
                our use of your data but we need to verify whether we have overriding legitimate grounds to use it. 29.6 Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen,
                your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a
                contract with you. 29.7 Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you
                withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.</span>
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Text Content

 * Create
    * Create your style
      Load up our 3D product builder and create your complete esports pro wear
      collection. Choose your style, add your colours, upload multiple logos and
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      Collaborate one-on-one with a Raven designer to make your vision a
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      Launch your own esports apparel store on the Raven Create platform for
      free. Select your products, design your store and track your sales
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Create your own esports jersey using our 3D builder or collaborate with our
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DarkZero Pro Jersey 2024

£60.00

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Immortals 2024 Pro Jersey

£60.00

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Pioneers 2024 Jersey

£55.00

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ITB Blast Major Jersey

£45.00

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Soniqs 2023 SI Jersey White

£45.00


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COMMUNITY CREATED ESPORTS JERSEYS

The Raven Create platform enables you to take control of your esports jerseys
and apparel. Select from a wide range of patterns created by Raven's design
team, add your logos, personalise each esports jersey and launch your store to
allow your fans and teammates to buy their own.

Here is a selection of some of the latest esports jerseys created by the esports
community.



See our 95 reviews

AWESOME QUALITY!

My friends and I designed some custom hoodies and they turned out fantastic!
Quality is super great and the design is exactly how we wanted it! Took a little
longer than expected to get the hoodies, but it was definitely worth the wait

Penny Carlton

HIGH QUALITY AND BEAUTIFUL JERSEY

Very very very happy with how the Jersey came out. They put my name on it when I
check it off but it’s ok. Support was very helpful and the Jersey is very high
quality. Wayyyyy Better than expected. Will 100% purchase from again :)

Keanu Vasquez

10/10🔥

Between being able to contact these guys for anything, to the design process. An
absolute 10/10 experience. The quality of the shirts themselves is flawless. I
will 100% order from RAVEN.GG In the future ! Cheers guys 🖤

Shane Fulton

GREAT SERVICE

I won a Dynasty Gaming Jersey from raven. Didn't know what to expect but the
quality is amazing will definitely buy something from them next time. They also
help you very fast and good when you have questions.

Justin Gimpel


See our 81 reviews



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 * RAVEN X HIGH SCHOOL ESPORTS LEAGUE
   
   Raven have teamed up with the High School Esports League to offer students an
   exclusive deal which covers the entire suite of esports apparel tools on the
   Raven Create platform.
   
   

 * MOVEMBER: JOIN PARTY CHAT
   
   
   
   

 * RAVEN CREATE BETA V1.3 PATCH NOTES
   
   The latest patch notes and fixes for the Raven Create platform
   
   

 * RAVEN VISITS NEW COLLEGE SWINDON
   
   Students on the esports course at New College Swindon were treated to a visit
   from a leading expert in esports apparel, Raven GG.
   
   

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PRIVACY PREFERENCE CENTER

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CONSENT MANAGEMENT

We value your privacy

When purchasing through Raven.GG, we may use your data to email you marketing
information or offer you product related advertisements based on your behavior
on the Raven website on third party websites such as social media platforms. All
information tailored to you will be offers and other information relating only
to Raven.GG.

What date is collected?

Your personal data

This is data that identifies you, or means that we are able to contact you and
may include but not be limited to your name, address, email address & location.
Most of this data is only collected upon purchasing a product on the Raven.GG
website.

Non-Personal Data

This is data used for statistical and analytical purposes, as well as
re-targeting product related advertisements based on your behavior on the Raven
website, combined with other users of the website. This kind of data allows us
to improve our Platforms, and learn important information about how users act
when they visit our Platforms. Information in this category includes but is not
limited to device type, browser type, location, and other anonymous data.

We will not sell your data to third-parties.

Policy

Required
1. INTRODUCTION Welcome to Raven.GG USA, Inc. and Raven.GG Limited’s privacy
notice. Raven.GG respects your privacy and is committed to protecting your
personal data. This privacy notice will inform you as to how we look after your
personal data when you visit our website (regardless of where you visit it from)
and tell you about your privacy rights and how the law protects you. It applies
to our customers who buy products from us. It also applies to people who license
us their designs we apply to our products, and set up campaigns for our sale of
those products (called ‘creators’ in this notice). This privacy notice is
provided in a layered format so you can click through to the specific areas set
out below. Please also use the Glossary to understand the meaning of some of the
terms used in this privacy notice. 2. IMPORTANT INFORMATION AND WHO WE ARE If
you are using our site from the United States of America, your contract is
formed with Raven.GG USA, Inc., a company with a registered address of 3 Germay
Dr 4, #1145, Wilmington, Delaware, 19804, USA. If you are using our site from
any territory outside of the United States of America, your contract is formed
with Raven.GG Limited, a limited company registered in England and Wales under
company number 08618834, and have our registered office at 1 Church Road, Severn
Beach, Bristol, England, BS35 4PW and main trading address at 610 Delta Office
Park, Swindon, England, SN5 7XF. Our UK VAT number is GB263653591. 3. PURPOSE OF
THIS PRIVACY NOTICE This privacy notice aims to give you information on how
Raven.GG collects and processes your personal data through your use of our
website, including any data you may provide through this website when you
purchase a product from us or licence a design to us. This website is not
intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other
privacy notice or fair processing notice we may provide on specific occasions
when we are collecting or processing personal data about you so that you are
fully aware of how and why we are using your data. This privacy notice
supplements the other notices and is not intended to override them. 4.
CONTROLLER Raven.GG Limited is the controller and responsible for your personal
data (referred to as “Raven”, “we”, “us” or “our” in this privacy notice). If
you have any questions about this privacy notice, including any requests to
exercise your legal rights, please contact us using the details set out below.
5. CONTACT DETAILS Our full details are: Full name of legal entity: Raven.GG
Limited Email address: contact@raven.gg Postal address: 610 Delta Office Park,
Welton Road, Swindon, Wiltshire, England, SN5 7XF. You have the right to make a
complaint at any time to the Information Commissioner’s Office (ICO), the UK
supervisory authority for data protection issues (www.ico.org.uk). We would,
however, appreciate the chance to deal with your concerns before you approach
the ICO so please contact us in the first instance. 6. CHANGES TO THE PRIVACY
NOTICE AND YOUR DUTY TO INFORM US OF CHANGES This version was last updated on
4th April 2023. It is important that the personal data we hold about you is
accurate and current. Please keep us informed if your personal data changes
during your relationship with us. 7. SHARING DATA WITH THIRD PARTIES In order to
make certain features, tools or services available to you, we may need to share
your Personal Data with some of our service providers / partners. These could
include IT, delivery and marketing service providers. We only allow our service
providers /partners to handle your Personal Data when we have confirmed that
they apply appropriate data protection and security controls. We also impose
contractual obligations on service providers / partners relating to data
protection and security, which mean they can only use your Personal Data to
provide services to us, and for no other purposes. This website may also include
links to third-party websites, plug-ins and applications. Clicking on those
links or enabling those connections may allow third parties to collect or share
data about you. We do not control these third-party websites and are not
responsible for their privacy statements. When you leave our website, we
encourage you to read the privacy notice of every website you visit. If you are
a creator who has been introduced to us by one of our introduction or referral
providers, we may share with the provider details of sales made in respect of
campaigns involving your designs on Raven.GG. 8. THE DATA WE COLLECT ABOUT YOU
Personal data, or personal information, means any information about an
individual from which that person can be identified. It does not include data
where the identity has been removed (anonymous data). We may collect, use, store
and transfer different kinds of personal data about you which we have grouped
together follows: Identity Data includes first name, last name, and (if
applicable) name of organisation. Contact Data includes billing address,
delivery address, email address, social media usernames and telephone numbers.
Financial Data includes payment card details, your bank account details (name,
number and sort code), and (if you are a creator) your VAT Registration status /
VAT number if you are VAT-registered. If you make a payment to us via PayPal, it
includes your PayPal email address. Transaction Data includes details about the
delivery method, payments to and from you (including refunds) and other details
of the campaign product you buy from us (or, if you are a creator, the campaign
for our sale of the the product bearing your design), and other products and
services you have purchased from us (including prices and currency), your
clothing size and colour where you have ordered a product from us, and a
timestamp of your purchase. Technical Data includes internet protocol (IP)
address and browser type. Profile Data includes your password (salted / hashed),
your order history, the payout / campaign currency, and (if you are a creator)
the history of payouts to you and the history of any previous campaigns. Usage
Data includes information about how you use our website, products and services,
for example the history of any emails sent to users, how you arrived at the
site, and your history in relation to any password changes. Marketing and
Communications Data includes your preferences in receiving marketing from us and
our third parties and your communication preferences, for example whether you
have opted-in to receiving marketing. We also collect, use and share Aggregated
Data such as statistical or demographic data for any purpose. Aggregated Data
may be derived from your personal data but is not considered personal data in
law as this data does not directly or indirectly reveal your identity. For
example, we may aggregate your Usage Data to calculate the percentage of users
accessing a specific website feature. However, if we combine or connect
Aggregated Data with your personal data so that it can directly or indirectly
identify you, we treat the combined data as personal data which will be used in
accordance with this privacy notice. We do not collect any Special Categories of
Personal Data about you (this includes details about your race or ethnicity,
religious or philosophical beliefs, sex life, sexual orientation, political
opinions, trade union membership, information about your health and genetic and
biometric data). Nor do we collect any information about criminal convictions
and offences. 9. IF YOU FAIL TO PROVIDE PERSONAL DATA Where we need to collect
personal data by law, or under the terms of a contract we have with you and you
fail to provide that data when requested, we may not be able to perform the
contract we have or are trying to enter into with you (for example, to provide
you with goods or services). In this case, we may have to cancel a product or
service you have with us but we will notify you if this is the case at the time.
10. HOW IS YOUR PERSONAL DATA COLLECTED? We use different methods to collect
data from and about you including through: Direct interactions. You may give us
your Identity, Contact and Financial Data by filling in forms or by
corresponding with us by post, phone, email or otherwise. This includes personal
data you provide when you: search for or purchase a product or products through
our website; subscribe to our services and / or set up a campaign through our
website; create an account on our website or log in to your account where you
already have one; upload materials, information or images to our website;
participate in discussions or other social media functions on our site; request
marketing to be sent to you; give us some feedback or report a problem with our
website. Automated technologies or interactions. As you interact with our
website, we may automatically collect Technical Data about your equipment,
browsing actions and patterns. We collect this personal data by using cookies,
server logs and other similar technologies. We may also receive Technical Data
about you if you visit other websites employing our cookies. Please see our
cookie policy for further details. Third parties or publicly available sources.
We may receive personal data about you from various third parties as set out
below: Technical Data from the following parties: (a) analytics providers such
as Facebook and Twitter based outside the EU; (b) social media platforms such
Facebook and Twitter based outside the EU. Contact, Financial and Transaction
Data from providers of technical, payment and delivery services, such as Stripe
and PayPal based outside the EU. If you are a creator, Identity and Contact Data
from our referral providers who introduce you to us. 11. HOW WE USE YOUR
PERSONAL DATA We will only use your personal data when the law allows us to.
Most commonly, we will use your personal data in the following circumstances:
Where we need to perform the contract we are about to enter into or have entered
into with you. Where it is necessary for our legitimate interests (or those of a
third party) and your interests and fundamental rights do not override those
interests. Where we need to comply with a legal or regulatory obligation.
Generally we do not rely on consent as a legal basis for processing your
personal data other than in relation to sending third party direct marketing
communications to you via email or text message. You have the right to withdraw
consent to marketing at any time by us at contact@raven.gg. 12. PURPOSES FOR
WHICH WE WILL USE YOUR PERSONAL DATA We have set out below in table format a
description of all the ways we plan to use your personal data, and which of the
legal bases we rely on to do so. We have also identified what our legitimate
interests are where appropriate. Note that we may process your personal data for
more than one lawful ground depending on the specific purpose for which we are
using your data. Please contact at contact@raven.gg if you need details about
the specific legal ground we are relying on to process your personal data where
more than one ground has been set out in the table below. Purpose / Activity
Type of data Lawful basis for processing including basis of legitimate interest
To register you as a new customer (a) Identity (b) Contact Performance of a
contract with you To process and deliver your order including: (a) Supply you
with the product you have purchased from us (b) Enable you to set up a campaign
(c) Manage payments, fees and charges (d) Collect and recover money owed to us
(a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and
Communications (a) Performance of a contract with you (b) Necessary for our
legitimate interests(to recover debts due to us) To manage our relationship with
you which will include: (a) Notifying you about changes to our terms or privacy
policy (b) Asking you to leave a review or take a survey (a) Identity (b)
Contact (c) Profile (d) Marketing and Communications (a) Performance of a
contract with you (b) Necessary to comply with a legal obligation (c) Necessary
for our legitimate interests (to keep our records updated and to study how
customers and creators use our products / services) To enable you to partake in
a competition, complete a survey or take part in our referral scheme. (a)
Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (a)
Performance of a contract with you (b) Necessary for our legitimate interests
(to study how customers and creators use our products / services, to develop
them and grow our business) To administer and protect our business and this
website (including troubleshooting, data analysis, testing, system maintenance,
support, reporting and hosting of data) (a) Identity (b) Contact (c) Technical
(a) Necessary for our legitimate interests (for running our business, provision
of administration and IT services, network security, to prevent fraud and in the
context of a business reorganisation or group restructuring exercise) (b)
Necessary to comply with a legal obligation To deliver relevant website content
and advertisements to you and measure or understand the effectiveness of the
advertising we serve to you (a) Identity (b) Contact (c) Profile (d) Usage (e)
Marketing and Communications (f) Technical Necessary for our legitimate
interests (to study how customers and creators use our products/services, to
develop them, to grow our business and to inform our marketing strategy) To use
data analytics to improve our website, products/services, marketing, customer
and creator relationships and experiences (a) Technical (b) Usage Necessary for
our legitimate interests (to define types of customers for our products and
services, to keep our website updated and relevant, to develop our business and
to inform our marketing strategy) To make suggestions and recommendations to you
about goods or services that may be of interest to you (a) Identity (b) Contact
(c) Technical (d) Usage (e) Profile Necessary for our legitimate interests (to
develop our products/services and grow our business) 13. MARKETING We strive to
provide you with choices regarding certain personal data uses, particularly
around marketing and advertising: 14. PROMOTIONAL OFFERS FROM US We may use your
Identity, Contact, Technical, Usage and Profile Data to form a view on what we
think you may want or need, or what may be of interest to you. This is how we
decide which products, services and offers may be relevant for you (we call this
marketing). You will receive marketing communications from us if you have
requested information from us or purchased goods or services from us and, in
each case, you have not opted out of receiving that marketing. 15. THIRD PARTY
MARKETING We will get your express opt-in consent before we share your personal
data with any third party for marketing purposes. 16. OPTING OUT You can ask us
or third parties to stop sending you marketing messages at any time by
contacting us at contact@raven.gg. 17. COOKIES You can set your browser to
refuse all or some browser cookies, or to alert you when websites set or access
cookies. If you disable or refuse cookies, please note that some parts of this
website may become inaccessible or not function properly. 18. CHANGE OF PURPOSE
We will only use your personal data for the purposes for which we collected it,
unless we reasonably consider that we need to use it for another reason and that
reason is compatible with the original purpose. If you wish to get an
explanation as to how the processing for the new purpose is compatible with the
original purpose, please contact at contact@raven.gg. If we need to use your
personal data for an unrelated purpose, we will notify you and we will explain
the legal basis which allows us to do so. Please note that we may process your
personal data without your knowledge or consent, in compliance with the above
rules, where this is required or permitted by law. 19. DISCLOSURES OF YOUR
PERSONAL DATA We may have to share your personal data with the parties set out
below for the purposes set out in the table in paragraph 4 above. External Third
Parties as set out in the Glossary. Third parties to whom we may choose to sell,
transfer, or merge parts of our business or our assets. Alternatively, we may
seek to acquire other businesses or merge with them. If a change happens to our
business, then the new owners may use your personal data in the same way as set
out in this privacy notice. We require all third parties to respect the security
of your personal data and to treat it in accordance with the law. We do not
allow our third party service providers to use your personal data for their own
purposes and only permit them to process your personal data for specified
purposes and in accordance with our instructions. 20. INTERNATIONAL TRANSFERS
Many of our external third parties are based outside the United Kingdom and
European Economic Area (EEA) so their processing of your personal data will
involve a transfer of data outside the EEA. Whenever we transfer your personal
data out of the United Kingdom and EEA, we ensure a similar degree of protection
is afforded to it by ensuring at least one of the following safeguards is
implemented: We will only transfer your personal data to countries that have
been deemed to provide an adequate level of protection for personal data by the
European Commission. For further details, see European Commission: Adequacy of
the protection of personal data in non-EU countries. Where we use certain
service providers (for example PayPal), we may use specific contracts approved
by the United Kingdom data protection regulator or the European Commission which
give personal data the same protection it has in the UK and EEA. Please contact
us at contact@raven.gg if you want further information on the specific mechanism
used by us when transferring your personal data out of the UK and EEA. 21. DATA
SECURITY We have put in place appropriate security measures to prevent your
personal data from being accidentally lost, used or accessed in an unauthorised
way, altered or disclosed. In addition, we limit access to your personal data to
those employees, agents, contractors and other third parties who have a business
need to know. They will only process your personal data on our instructions and
they are subject to a duty of confidentiality. We have put in place procedures
to deal with any suspected personal data breach and will notify you and any
applicable regulator of a breach where we are legally required to do so. 22. HOW
LONG WILL YOU USE MY PERSONAL DATA FOR? We will only retain your personal data
for as long as necessary to fulfil the purposes we collected it for, including
for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the
amount, nature, and sensitivity of the personal data, the potential risk of harm
from unauthorised use or disclosure of your personal data, the purposes for
which we process your personal data and whether we can achieve those purposes
through other means, and the applicable legal requirements. By law we have to
keep basic information about our customers (including Contact, Identity,
Financial and Transaction Data) for seven years after they cease being customers
for tax purposes. In some circumstances you can ask us to delete your data: see
Request erasure below for further information. In some circumstances we may
anonymise your personal data (so that it can no longer be associated with you)
for research or statistical purposes in which case we may use this information
indefinitely without further notice to you. 23. YOUR LEGAL RIGHTS Under certain
circumstances, you have rights under data protection laws in relation to your
personal data, such as: Request access to your personal data. Request correction
of your personal data. Request erasure of your personal data. Object to
processing of your personal data. Request restriction of processing your
personal data. Request transfer of your personal data. Right to withdraw
consent. If you wish to exercise any of the rights set out above, please contact
us at contact@raven.gg. 24. NO FEE USUALLY REQUIRED You will not have to pay a
fee to access your personal data (or to exercise any of the other rights).
However, we may charge a reasonable fee if your request is clearly unfounded,
repetitive or excessive. Alternatively, we may refuse to comply with your
request in these circumstances. 25. WHAT WE MAY NEED FROM YOU We may need to
request specific information from you to help us confirm your identity and
ensure your right to access your personal data (or to exercise any of your other
rights). This is a security measure to ensure that personal data is not
disclosed to any person who has no right to receive it. We may also contact you
to ask you for further information in relation to your request to speed up our
response. 26. TIME LIMIT TO RESPOND We try to respond to all legitimate requests
within one month. Occasionally it may take us longer than a month if your
request is particularly complex or you have made a number of requests. In this
case, we will notify you and keep you updated. 27. LAWFUL BASIS Legitimate
Interest means the interest of our business in conducting and managing our
business to enable us to give you the best service / product and the best and
most secure experience. We make sure we consider and balance any potential
impact on you (both positive and negative) and your rights before we process
your personal data for our legitimate interests. We do not use your personal
data for activities where our interests are overridden by the impact on you
(unless we have your consent or are otherwise required or permitted to by law).
Performance of Contract means processing your data where it is necessary for the
performance of a contract to which you are a party or to take steps at your
request before entering into such a contract. Comply with a legal or regulatory
obligation means processing your personal data where it is necessary for
compliance with a legal or regulatory obligation that we are subject to. 28.
EXTERNAL THIRD PARTIES Service providers acting as processors based inside in
the United Kingdom who provide delivery or fulfilment services. HM Revenue &
Customs, the Information Commissioner’s Office, regulators and other authorities
acting as processors or joint controllers based in the United Kingdom who
require reporting of processing activities in certain circumstances. If you buy
products from us, and consent to use sharing your data with the creator of the
design on those products, we will provide your email address to the creator. 29.
YOUR LEGAL RIGHTS You have the right to: 29.1 Request access to your personal
data (commonly known as a “data subject access request”). This enables you to
receive a copy of the personal data we hold about you and to check that we are
lawfully processing it. 29.2 Request correction of the personal data that we
hold about you. This enables you to have any incomplete or inaccurate data we
hold about you corrected, though we may need to verify the accuracy of the new
data you provide to us. 29.3 Request erasure of your personal data. This enables
you to ask us to delete or remove personal data where there is no good reason
for us continuing to process it. You also have the right to ask us to delete or
remove your personal data where you have successfully exercised your right to
object to processing (see below), where we may have processed your information
unlawfully or where we are required to erase your personal data to comply with
local law. Note, however, that we may not always be able to comply with your
request of erasure for specific legal reasons which will be notified to you, if
applicable, at the time of your request. 29.4 Object to processing of your
personal data where we are relying on a legitimate interest (or those of a third
party) and there is something about your particular situation which makes you
want to object to processing on this ground as you feel it impacts on your
fundamental rights and freedoms. You also have the right to object where we are
processing your personal data for direct marketing purposes. In some cases, we
may demonstrate that we have compelling legitimate grounds to process your
information which override your rights and freedoms. 29.5 Request restriction of
processing of your personal data. This enables you to ask us to suspend the
processing of your personal data in the following scenarios: (a) if you want us
to establish the data’s accuracy; (b) where our use of the data is unlawful but
you do not want us to erase it; (c) where you need us to hold the data even if
we no longer require it as you need it to establish, exercise or defend legal
claims; or (d) you have objected to our use of your data but we need to verify
whether we have overriding legitimate grounds to use it. 29.6 Request the
transfer of your personal data to you or to a third party. We will provide to
you, or a third party you have chosen, your personal data in a structured,
commonly used, machine-readable format. Note that this right only applies to
automated information which you initially provided consent for us to use or
where we used the information to perform a contract with you. 29.7 Withdraw
consent at any time where we are relying on consent to process your personal
data. However, this will not affect the lawfulness of any processing carried out
before you withdraw your consent. If you withdraw your consent, we may not be
able to provide certain products or services to you. We will advise you if this
is the case at the time you withdraw your consent.


OK



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