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support.citoforma.com Open in urlscan Pro
216.198.18.51  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://support.citoforma.com/
Effective URL: https://support.citoforma.com/hc/en-gb
Submission: On July 14 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 3 IPs in 2 countries across 3 domains to perform 12 HTTP transactions. The main IP is 216.198.18.51, located in United States and belongs to AMAZON-02, US. The main domain is support.citoforma.com.
TLS certificate: Issued by R10 on July 13th 2024. Valid for: 3 months.
This is the only time support.citoforma.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 9 216.198.18.51 16509 (AMAZON-02)
4 104.18.70.113 13335 (CLOUDFLAR...)
1 1 216.198.18.50 16509 (AMAZON-02)
12 3
Apex Domain
Subdomains		 Transfer
9 citoforma.com
support.citoforma.com
158 KB
4 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 2086
245 KB
1 zendesk.com
citoforma.zendesk.com
620 B
12 3
Domain Requested by
9 support.citoforma.com 2 redirects support.citoforma.com
static.zdassets.com
4 static.zdassets.com support.citoforma.com
1 citoforma.zendesk.com 1 redirects
12 3

This site contains no links.

Subject Issuer Validity Valid
support.citoforma.com
R10		 2024-07-13 -
2024-10-11		 3 months crt.sh
zdassets.com
E6		 2024-06-29 -
2024-09-27		 3 months crt.sh

This page contains 1 frames:

Primary Page: https://support.citoforma.com/hc/en-gb
Frame ID: 6CB44389D8C941771E0293D308F9F7AC
Requests: 12 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

FEPshop Support

Page URL History Show full URLs

  1. https://support.citoforma.com/ HTTP 302
    https://support.citoforma.com/hc HTTP 301
    https://support.citoforma.com/hc/en-gb Page URL

Detected technologies

Overall confidence: 100%
Detected patterns

Page Statistics

12
Requests

83 %
HTTPS

0 %
IPv6

3
Domains

3
Subdomains

3
IPs

2
Countries

402 kB
Transfer

1132 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.citoforma.com/ HTTP 302
    https://support.citoforma.com/hc HTTP 301
    https://support.citoforma.com/hc/en-gb Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 4
  • https://citoforma.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/89db87fa5856fd9ca1254fa82921aa9d71d02833/v2/host-without-iframe.js

12 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request en-gb
support.citoforma.com/hc/
Redirect Chain
  • https://support.citoforma.com/
  • https://support.citoforma.com/hc
  • https://support.citoforma.com/hc/en-gb
14 KB
4 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.citoforma.com/hc/en-gb
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
216.198.18.51 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
09f3a843b9ade97805b6acebc44eb35e849447fdd389c5f27d3f9299de322866
Security Headers
Name Value
Strict-Transport-Security max-age=259200; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Connection
keep-alive
Content-Encoding
br
Content-Type
text/html; charset=utf-8
Date
Sun, 14 Jul 2024 00:59:21 GMT
Protocol
HTTP/1.1 always
Server
openresty
Transfer-Encoding
chunked
cache-control
max-age=0, public
cache-tag
resource:help_center#index, pod:pod18
cloudflare-cdn-cache-control
public, stale-while-revalidate=60, stale-if-error=10800, max-age=180
content-language
en-gb
etag
W/"8a3624363cc69a5ccd27e2a37ddcd562"
strict-transport-security
max-age=259200; includeSubDomains
x-frame-options
SAMEORIGIN
x-runtime
0.113056
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
app-server-5f97b64c85-cfxtb
x-zendesk-processed-host-header
support.citoforma.com

Redirect headers

Connection
keep-alive
Content-Type
text/html; charset=utf-8
Date
Sun, 14 Jul 2024 00:59:20 GMT
Protocol
HTTP/1.1 always
Server
openresty
Transfer-Encoding
chunked
cache-control
max-age=0, public
cache-tag
resource:help_center#index, pod:pod18, locale-redirect
cloudflare-cdn-cache-control
public, stale-while-revalidate=60, stale-if-error=10800, max-age=180
content-language
en-gb
location
https://support.citoforma.com/hc/en-gb
strict-transport-security
max-age=259200; includeSubDomains
x-frame-options
SAMEORIGIN
x-runtime
0.026199
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
app-server-5f97b64c85-t5b7w
x-zendesk-processed-host-header
support.citoforma.com
application-a42a464885a505c24ac3b0ab35047489.css
static.zdassets.com/hc/assets/ 		55 KB
10 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/hc/assets/application-a42a464885a505c24ac3b0ab35047489.css
Requested by
Host: support.citoforma.com
URL: https://support.citoforma.com/hc/en-gb
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
ba2d68818246f93903142003b5d0dcf14c8536960078accd08f1d5813c61a485
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://support.citoforma.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sun, 14 Jul 2024 00:59:21 GMT
x-amz-version-id
Jm6bpbzCyZBWEX5rCECLgE.G9YmLzcCg
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
1C8YN4V31R0NZZB8
age
234450
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
nzoQTqVYWo4SdeXd08MJ8RqL9t21wIynzJo/vYD7ZjnD9MvPjOE5lK/4RaemG342dlrorTyh0Jg=
last-modified
Thu, 30 May 2024 07:49:10 GMT
server
cloudflare
etag
W/"5191d4ea06bcc144e6774b0fe859528e"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=3fMO4ZskgGKtnMj6RuCaPW2B4qIw5FzXVUNm89AdtPpljAAe04BIptZMxiBjrL45nzpsnispogsHgme1WV0kVGVXVxVeHS%2FTHDeMe0vggUmFlySskSWVkDF8RToN5%2BD9P%2BuDYSw%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css
access-control-allow-origin
*
access-control-allow-methods
GET, HEAD
cache-control
public, max-age=604800
access-control-max-age
0
cf-ray
8a2d91d0d8bc8fee-FRA
access-control-allow-headers
*
style.css
support.citoforma.com/hc/theming_assets/10099784/360001560459/ 		95 KB
15 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.citoforma.com/hc/theming_assets/10099784/360001560459/style.css?digest=19361768345106
Requested by
Host: support.citoforma.com
URL: https://support.citoforma.com/hc/en-gb
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
216.198.18.51 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
bc575ec699b15919b48cc55aa84b51938010a0239c9a79e575aea2ae1056fb00
Security Headers
Name Value
Strict-Transport-Security max-age=259200; includeSubDomains

Request headers

Referer
https://support.citoforma.com/hc/en-gb
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

x-runtime
0.034459
Date
Sun, 14 Jul 2024 00:59:21 GMT
strict-transport-security
max-age=259200; includeSubDomains
Content-Encoding
br
Server
openresty
etag
W/"bc575ec699b15919b48cc55aa84b5193"
Transfer-Encoding
chunked
cache-tag
resource:theming_assets#show_css, pod:pod18
Content-Type
text/css; charset=utf-8
x-zendesk-origin-server
app-server-5f97b64c85-9wr6g
cache-control
max-age=604800, public
Connection
keep-alive
x-zendesk-processed-host-header
support.citoforma.com
Protocol
HTTP/1.1 always
x-ua-compatible
IE=edge
01HZM6YFKCKBHX7FXYA1YGHD3A
support.citoforma.com/hc/theming_assets/ 		89 KB
89 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://support.citoforma.com/hc/theming_assets/01HZM6YFKCKBHX7FXYA1YGHD3A
Requested by
Host: support.citoforma.com
URL: https://support.citoforma.com/hc/en-gb
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
216.198.18.51 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
b4a6e56a20c607600c9511b0bb5710c4e1626023d56f4241b25e7c2d846bb94d
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://support.citoforma.com/hc/en-gb
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date
Sun, 14 Jul 2024 00:59:21 GMT
x-amz-version-id
JNw30ejoTc5KIgA8yAZcZvnWAe2MnRB2
X-Content-Type-Options
nosniff
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
content-disposition
inline; filename="03570e2357e6f08884348d2ab1641be123965484.png"
Connection
keep-alive
Content-Length
90935
Last-Modified
Wed, 05 Jun 2024 12:45:56 GMT
Server
openresty
ETag
"145cb543fb7665f5357116b6dfa429ab"
Content-Type
image/png
Access-Control-Allow-Origin
*
cache-control
max-age=259200, public
Accept-Ranges
bytes
X-Robots-Tag
none, noarchive
en-gb.0b5e5cab0c0e5b65de1a.js
static.zdassets.com/hc/assets/ 		213 KB
38 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/hc/assets/en-gb.0b5e5cab0c0e5b65de1a.js
Requested by
Host: support.citoforma.com
URL: https://support.citoforma.com/hc/en-gb
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
6a6e2122e1a61321d6997204cf429038aad38ba2d24a3334b6b7153075450cc8
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://support.citoforma.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sun, 14 Jul 2024 00:59:21 GMT
x-amz-version-id
UlUI.wZEOLQZ6vfzo84jT0FkjiEYpsVC
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
Y2YYKHZ7GPSCZR2J
age
470098
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
I+2puGAsBEs0tWirjtVKBhREklL101eCVIW6A//zINITailCcZkNUodwW/XPYVR7snlzeZZB1IA=
last-modified
Mon, 10 Jun 2024 14:04:12 GMT
server
cloudflare
etag
W/"0b5e5cab0c0e5b65de1a7be4bc327d69"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=5B6LX9sWO74Mca%2BGgva9JtiJeFceYw9j0aKNyab6XCDPgY42n0EEGsk8axMHmYspBuHy6oYsvJThIdZYfFIaQq%2FiW%2FhK8TS%2Bx3OwLVGuCSqQaR402jx1mqGwXGjTt1mVAKq8n0k%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript
access-control-allow-origin
*
access-control-allow-methods
GET, HEAD
cache-control
public, max-age=604800
access-control-max-age
0
cf-ray
8a2d91d0d8bd8fee-FRA
access-control-allow-headers
*
host-without-iframe.js
static.zdassets.com/auth/89db87fa5856fd9ca1254fa82921aa9d71d02833/v2/
Redirect Chain
  • https://citoforma.zendesk.com/auth/v2/host/without_iframe.js
  • https://static.zdassets.com/auth/89db87fa5856fd9ca1254fa82921aa9d71d02833/v2/host-without-iframe.js
4 KB
2 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/auth/89db87fa5856fd9ca1254fa82921aa9d71d02833/v2/host-without-iframe.js
Requested by
Host: support.citoforma.com
URL: https://support.citoforma.com/hc/en-gb
Protocol
H2
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
815cb9a439421a1e917858677ddbe8896d1e3d020675f744d28c1044d310c5a5
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://support.citoforma.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sun, 14 Jul 2024 00:59:21 GMT
x-amz-version-id
UcurJa9gO4qNax1nRVE.Kte3rytLBcpK
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
S7R62XCYFPRQFC79
age
5462
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
3X/0luEkavleFQs6hEhyb8IDX2Uu1lJsajth6LQyJmMSDcaqhbP9PqXY4RBKBcZ70mfd8Z/jIwI=
last-modified
Fri, 31 May 2024 16:46:34 GMT
server
cloudflare
etag
W/"5b4108839314bd0071242d1680beebf6"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=7XW%2FRS5aucFnlXjoCjmMob%2BQ530KcfT6UyTQU%2FltNtmqueBZM1FZC1e9KPgqBXQ4Oxu9npjZqXESW1HaGtNQENrA6BnicTVnDwTXQGpYfTtbhCVZ8ijLBI3FzoLbtcYXHWhavbk%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript
access-control-allow-origin
*
access-control-allow-methods
GET, HEAD
access-control-max-age
0
cf-ray
8a2d91d1990a8fee-FRA
access-control-allow-headers
*

Redirect headers

x-runtime
0.051541
Date
Sun, 14 Jul 2024 00:59:21 GMT
strict-transport-security
max-age=31536000; includeSubDomains
Server
openresty
X-Zendesk-Zorg
yes
vary
Accept
p3p
CP="NOI DSP COR NID ADMa OPTa OUR NOR"
Content-Type
text/html; charset=utf-8
location
https://static.zdassets.com/auth/89db87fa5856fd9ca1254fa82921aa9d71d02833/v2/host-without-iframe.js
cache-control
max-age=86400, public
x-zendesk-origin-server
classic-app-server-5b56b5d658-5fsqc
Connection
keep-alive
Content-Length
165
x-xss-protection
1; mode=block
X-Request-ID
7a8cfe8ab790407a6b80b3aaf6cb9b4e
hc_enduser-fd410aa3372ddfeb3dc8557e4606846b.js
static.zdassets.com/hc/assets/ 		602 KB
195 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/hc/assets/hc_enduser-fd410aa3372ddfeb3dc8557e4606846b.js
Requested by
Host: support.citoforma.com
URL: https://support.citoforma.com/hc/en-gb
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.70.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
ba88e4782018c7d9dacdd8db4cb4990c1f75a8f2d0ab71280dba20855620f73e
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://support.citoforma.com/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Sun, 14 Jul 2024 00:59:21 GMT
x-amz-version-id
eGD.Zb9I9.8BPwmiWyyxpE1GGkpKU2yR
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
ZG5CG9PS56XHPCMH
age
108942
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
FIfvXt33Fj7Zw8ogBcnD4WpowJd/Ol/xwdqIcWeg4ZEPtmb4pHR80SDP/aCZi9uV9vc21aONhkw=
last-modified
Fri, 05 Jul 2024 18:40:26 GMT
server
cloudflare
etag
W/"bbe70df95c4407ce607d56c60d854eae"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=aNL19n1HkMNiM784uZmJQGj5eJPTe3QlerrJ93j6ZvSNDApxlCtNPZGtHudym3jYSS2YtKaN%2FJgD09nQFbnmoBmuqoKZrRpBCQdmJrlSL5oNi5%2Fw6hVpO2aVwBjQKLtTwklaNXw%3D"}],"group":"cf-nel","max_age":604800}
content-type
application/javascript
access-control-allow-origin
*
access-control-allow-methods
GET, HEAD
cache-control
public, max-age=604800
access-control-max-age
0
cf-ray
8a2d91d118da8fee-FRA
access-control-allow-headers
*
script.js
support.citoforma.com/hc/theming_assets/10099784/360001560459/ 		19 KB
5 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://support.citoforma.com/hc/theming_assets/10099784/360001560459/script.js?digest=19361768345106
Requested by
Host: support.citoforma.com
URL: https://support.citoforma.com/hc/en-gb
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
216.198.18.51 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
cb699e99d473eed2b3e38b9cc9524ffba9b24e5749bdd36c3067d2d545913a39
Security Headers
Name Value
Strict-Transport-Security max-age=259200; includeSubDomains

Request headers

Referer
https://support.citoforma.com/hc/en-gb
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Date
Sun, 14 Jul 2024 00:59:21 GMT
strict-transport-security
max-age=259200; includeSubDomains
Content-Encoding
br
Transfer-Encoding
chunked
cache-tag
resource:theming_assets#show_javascript, pod:pod18
x-zendesk-origin-server
app-server-5f97b64c85-f9t47
Connection
keep-alive
Protocol
HTTP/1.1 always
x-ua-compatible
IE=edge
x-runtime
0.030450
Server
openresty
etag
W/"cb699e99d473eed2b3e38b9cc9524ffb"
vary
Accept
Content-Type
text/javascript; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-processed-host-header
support.citoforma.com
01HZM6YFYAN6FFKBYET7PV5RY5
support.citoforma.com/hc/theming_assets/ 		14 KB
15 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://support.citoforma.com/hc/theming_assets/01HZM6YFYAN6FFKBYET7PV5RY5
Requested by
Host: support.citoforma.com
URL: https://support.citoforma.com/hc/theming_assets/10099784/360001560459/style.css?digest=19361768345106
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
216.198.18.51 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
openresty /
Resource Hash
3294a66c17cc049f24abd4119c257fc0110cafc94cc2fc19323ea7c4f441b33f
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

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Request headers

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x-amz-version-id
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Verdicts & Comments Add Verdict or Comment

7 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

string| searchClearButtonLabelLocalized object| I18N object| Zendesk object| HelpCenter object| webpackChunkhelp_center object| regeneratorRuntime object| I18n

1 Cookies

Domain/Path Name / Value
support.citoforma.com/ Name: _help_center_session
Value: NElTQzJVYjFUWEJlcFRLOE02Rm5pNzZENkpPSnd4alZETmJtUmpkMS80YUs2b1N2S2R3VUZuaElxV2NyNUVnSkRnN25lVjNRYVlFWU0xNXJMVEJveWc9PS0tVE85cTlLbDJXdFo3NnEwYVhiNGwvdz09--dd250c8964302de216e744bb7d087ad5ec9c90e3

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=259200; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block